Emerging Technology, Infrastructure

A digital workplace enables next-generation public service experiences

May 15, 2022

A Digital workplace whitepaper
Long before the pandemic created a worldwide retreat from physical workplaces, governments around the world recognised the need to undertake a digital transformation of some kind. Many governments had started to build transformation strategies
that would support the gradual adoption of digital technologies to improve efficiency, increase productivity and enable better resource management. The main goal behind these strategies was to create the next generation digital infrastructure that would
improve the delivery of services to citizens, from personalised administrative services to tailored health services, safer care for all and customised education. Some governments had started the transformation process. Then the pandemic changed everything.

Almost overnight, governments were forced into a new reality that didn’t fit with mid- and long-term digital transformation objectives. Shutdowns changed the world from a largely in-person experience to a virtual experience for government workers and citizens. Government workforces had to quickly move entirely to remote working and governments had to adapt to find new ways to deliver services to citizens. Luckily, the availability of digital  tools made the shift possible. So, while the pandemic continued to impact society, governments at all levels were able to shift operations and service delivery online.

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City of Santa Clarita

Located just north of Los Angeles and minutes from Burbank Airport, Santa Clarita is a 64-square mile City encompassing the communities of Canyon Country, Newhall, Saugus, and Valencia.

OTHER WHITEPAPERS
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UK Government Digital Transformation Beyond Covid-19

whitePaper | August 8, 2022

Over the last almost two years, the COVID-19 pandemic has catalysed the UK government’s digital transformation. Remarkable transition to remote working, rapid delivery of new digital services, and scaling of existing IT systems to meet increased demand have demonstrated the power of digital and paved the way for building a digitally led public sector. Additionally, predominant digital inefficiencies have become clearer, whilst new citizen and staff expectations have been set. But how do government departments plan to build on and sustain this recent impetus to digital transformation in the coming years?

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Core Security Principles for Edge Computing in Government

whitePaper | June 27, 2022

As government agencies become digitally transformed, they are incorporating more edge technology into their operations to help improve application performance and meet mission outcomes. An IDC survey indicates that 37% of U.S. federal agency decision makers have workloads deployed at the edge and 50% have firm plans to deploy workloads at the edge within this year. Edge is fast becoming the new frontier of innovation and responsiveness, making edge data management, processing, and protection central to any agency's digital processes and customer engagements.

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2020 Global & Regional Corporate Governance Trends

whitePaper | January 11, 2020

For the first time, in 2020, we see the focus on the “E” and the “S” of environment, social and governance (ESG) as the leading trend globally, including in the United States, where it traditionally has not received as much attention by boards. Indeed, many of the key global trends for 2020, such as board oversight of human capital management (HCM), can be seen as subsets of ESG.

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A guide to Zero Trust for government

whitePaper | November 21, 2022

Cyber attacks and data breaches are at the forefront of the national agenda - and the issue isn’t going away. These types of attacks aren’t necessarily new, however the exponential increase in data combined with data ubiquity, the massive increase in Software as a Service (SaaS) applications, and the shift to remote work have expanded our attack surface, while also shifting the network load to the perimeterless internet.

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GOVERNMENT AGENCIES DESERVE A BETTER WAY TO PENTEST

whitePaper | June 10, 2022

The public sector is feeling the squeeze between an increase in cyber attacks and a lack of increased resources to keep up. In a recent survey conducted on behalf of SolarWinds, public sector respondents reported increased concern over ransomware, malware and phishing the most over the previous year, but time to detection and resolution had not improved for the majority.1 To bolster application security, the Office of Management and Budget (OMB) issued a memorandum directing agencies to identify critical software and implement the latest protections outlined by the National Institute of Standards and Technology (NIST). Another OMB memorandum presented a federal zero trust architecture (ZTA) strategy that requires agencies to meet specific cybersecurity standards and objectives by the end of FY2024.

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Lock in your security maturity through strategic mainframe modernization

whitePaper | April 23, 2021

Today’s state and local government IT leaders are grappling with increasing vulnerabilities and threats to critical IT infrastructure as well as complex compliance requirements. Download this guide to learn how investment in mainframe modernization can help these organizations to maintain, secure and control data, applications and networks.

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Spotlight

City of Santa Clarita

Located just north of Los Angeles and minutes from Burbank Airport, Santa Clarita is a 64-square mile City encompassing the communities of Canyon Country, Newhall, Saugus, and Valencia.

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