The Power of the Engaged Customer: Personalized, Multichannel, Government Experiences

whitePaper | February 3, 2020

Protecting sensitive data and maintaining cybersecurity hygiene are top concerns for security professionals and CISOs from state and local government agencies. Government networks contain sensitive data such as social security numbers, voter registration, medical records, bank account and credit card numbers of millions of people and businesses, which can make them an attractive target for bad actors. With the increasing sophistication of cyberattacks and the lack of resources at their disposal, the IT departments across these agencies are looking for a solution that enables them to do more with less. We built Duo to be a simple, affordable and secure solution to help government agencies – and organizations of all sizes – solve to these problems.

whitePaper | August 15, 2022

Cyberattacks are conducted via cyberspace and target an enterprise’s use of cyberspace for the purpose of disrupting, disabling, destroying, or maliciously controlling a computing environment or infrastructure; or destroying the integrity of the data or stealing controlled information.1 Recent cyberattacks such as those executed against SolarWinds and its customers, and exploits that take advantage of vulnerabilities such as Log4j, highlight weaknesses within software supply chains, an issue which spans both commercial and open source software and impacts both private and Government enterprises. Accordingly, there is an increased need for software supply chain security awareness and cognizance regarding the potential for software supply chains to be weaponized by nation state adversaries using similar tactics, techniques, and procedures (TTPs).

whitePaper | July 1, 2022

We believe that more open public services can benefit everybody in the UK and that finding ways to deliver better services for less money is a challenge that is common to all four nations of the UK. The scope of this paper is UK wide, but in devolved areas of policy it is for the devolved administrations to determine their own approach to public service reform. The three devolution settlements in Scotland, Wales and Northern Ireland are all different although, in general, services such as health, education and those provided by local government are under devolved control. If you live or work in any of the devolved territories and are in any doubt as to which of these reforms would apply there, the relevant territorial office will be able to advise you. We are committed to working in partnership with the devolved administrations to share good practice and to explore whether our approach would suit their particular circumstances and need.

whitePaper | May 25, 2022

On 22 July 1994, then 29-year-old army lieutenant Yahya Abdul-Aziz Jemus Junkung Jammeh came to power through a military coup d’état – having ousted the democratically elected President Sir Dawda Kairaba Jawara. For 22 years, Yahya Jammeh ruled The Gambia with an iron fist. During his regime, extrajudicial killings, rape, torture, enforced disappearances, and numerous grievous human rights violations became part and parcel of his military Junta.

whitePaper | June 13, 2022

Adaptive data and analytics governance enables organizations to manage and organize their data, while also creating processes to maximize collaboration and produce insightful business-driven outcomes. With a world-class adaptive data and analytics governance solution, you can build a truly data intelligent company.

whitePaper | September 15, 2022

Entities around the globe are using collaboration solutions to evolve the way they do business. From schools to financial institutions to government agencies, organizations everywhere rely on solutions like the Zoom platform for collaboration and communication.