The Power of the Engaged Customer: Personalized, Multichannel, Government Experiences

whitePaper | February 9, 2022

Cloud technologies are widely used, benefitting all sectors of the Australian economy. But there is a widespread lack of common understanding, including among Australia’s policy makers, as to what the cloud is, what it does and how it can be safely and securely adopted.

whitePaper | April 28, 2022

The Wall Street Journal called the hybrid workplace a “Cybersecurity Nightmare,” and characterized it as “a hacker’s dream—a constantly changing mix of office and remote workers, devices that move in and out of the company networks, and security staffs stretched thin.” The Wall Street Journal also briefly called out how organizations gain control over this environment – with strong identity-centric security and zero trust.

whitePaper | March 3, 2020

Artificial intelligence (AI) systems have raised concerns in the public—some speculative and some based in contemporary experience. Some of these concerns overlap with concerns about privacy of data, some relate to the effectiveness of AI systems and some relate to the possibility of the misapplication of the technology. At the same time, the development of AI technology is seen as a matter of national priority, and fears of losing the “AI technology race” fuel national efforts to support its development.

whitePaper | November 21, 2022

The business of providing information and communications technology (ICT) integrations to the federal government has changed significantly over the past five years. Before the disruptions caused by the pandemic, federal government ICT requirements were well-understood. Most government departments were in the process of either starting or planning for a cloud-centric digital transformation that would enable more efficient operations and a more effective delivery of services to citizens. However, the onset of the pandemic derailed most of those plans when th

whitePaper | April 15, 2022

This IDC White Paper looks at the evolution of the Dutch cloud market. It assesses organisations' progress on their digital transformation (DX) journeys and where they see themselves in terms of cloud and DevOps maturity. The paper is based on survey data and research and analysis conducted by IDC on behalf of Capgemini.

whitePaper | August 15, 2022

Cyberattacks are conducted via cyberspace and target an enterprise’s use of cyberspace for the purpose of disrupting, disabling, destroying, or maliciously controlling a computing environment or infrastructure; or destroying the integrity of the data or stealing controlled information.1 Recent cyberattacks such as those executed against SolarWinds and its customers, and exploits that take advantage of vulnerabilities such as Log4j, highlight weaknesses within software supply chains, an issue which spans both commercial and open source software and impacts both private and Government enterprises. Accordingly, there is an increased need for software supply chain security awareness and cognizance regarding the potential for software supply chains to be weaponized by nation state adversaries using similar tactics, techniques, and procedures (TTPs).