Developing a Consumer Resource Guide: Planning Strategies and Process

MARIETTA JELKS | 62 views

Even in the digital age, we must remember that not everyone has access to the Internet. But they should still have access to government information. As part of USAGov’s effort to do just that, we produce the Consumer Action Handbook (CAH) and the Guía del Consumidor in Spanish. This publication empowers people to make informed purchases, avoid fraud, and exercise their consumer rights. More than a textbook, the CAH is actionable. We do the legwork, aggregating the resources from across government and the private sector.

Spotlight

Receita Federal

The Secretariat of Brazil's Internal Revenue Service is a specific, singular body under the Ministry of Finance, performing essential functions for the state to meet its objectives.

OTHER ARTICLES

Revitalization of Economies: Government Supporting Start-ups

Article | April 14, 2021

The pandemic has blown up entrepreneurs and start-up ecosystems, so government support for start-ups has become critical. The majority of them faced cash shortages and a lack of venture capital. For start-ups, cash is the most pressing issue. Furthermore, start-ups experienced a slow fundraising process accompanied by investor indifference. Furthermore, the global workforce was not left untouched by the spillover. Start-ups began to lay off employees and reduce pay. According to StartupGenome research, three out of every four employees were letting their employer down. While 39% of them laid off 20% or more of their workforce, two-thirds admitted to laying off 60% or more of their full-time employees. In the United States, the economy experienced the sharpest decline in employment, with 20.5 million people losing their jobs. Following that, in order to address this and reduce the pandemic's impact on start-ups, the governments of many countries have stepped in to save their country's start-up ecosystem. We've listed a few of the government's initiatives to help start-ups during the current cash crunch. Direct grants and zero-interest loans: Right now, cash is the most important concern for new businesses. Grants are regarded as the most beneficial policy instrument (29%), followed by loans (12%). Access to venture capital investment: If history is any guide, venture capital activity will likely decline in 2020 as well. This creates a quandary for the 18% of start-ups that require access to financing tools to increase investment. Employment support schemes: COVID-19 has had an impact on workforces all over the world. The US lost a record 20.5 million jobs in April, the fastest and sharpest drop since the government began tracking the data. Given these circumstances, it's no surprise that 17 percent of start-ups rank immediate employee protection as one of their top priorities.

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Government as a driving force

Article | May 27, 2021

The COVID-19 crisis has highlighted the importance of constant innovation—as well as the need to respond quickly, agilely, and on a large scale. During the early stages of the pandemic, governments increased mask production, facilitated data sharing among pharmaceutical companies, relaxed regulatory requirements for certain tests and drugs, and accelerated vaccine production. These were the critical first steps in what turned out to be a highly successful collaboration with the private sector, non-profit organizations, and research institutions. Governments have served as catalysts throughout the pandemic, assembling and enabling multi-sector efforts to deal with the flood of cases and develop vaccines. Even before the pandemic, the government's role as a solution catalyst was expanding in scope and complexity, with a focus on how to harness innovation across sectors for public benefit. Governments have gone beyond repairing market failures as commercial and cross-sector innovation has accelerated. Governments are fostering cross-sector solutions for a variety of societal challenges, including public health, climate change, and cybersecurity, in addition to assisting in the strengthening of strategic sectors such as defence and space. Utilizing outside innovation to drive mission delivery Many technologies have been developed by the commercial sectorthat can be used to address complex societal problems. Governments are looking into ways to use these capabilities to improve mission delivery in ways other than contracting, in order to develop a broader set of partners and solutions. It is not always easy to implement such technologies in the public sector. Governments, unlike commercial entities with access to legal and financial structures such as joint ventures and mergers and acquisitions, must find more creative ways to capitalize on external innovation based on mutual interest and advantage across sectors. Government action and innovation State and local government leaders face shrinking resources, demanding constituents, complex policy environments, and constant pressure to deliver results on time.

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GOVERNMENT BUSINESS

U.S. Engagement with WHO

Article | March 11, 2022

During the pandemic, the United States supported the WHO through collaborative operations. Let’s understand in detail below. The United States government has historically supported WHO financially, through involvement in governance and diplomacy, and through collaborative operations. A new chapter in the U.S. relationship with WHO began in 2020, following the start of the COVID-19 pandemic, when the Trump administration ceased financial support and started the process to withdraw the country from membership. Financial Support: The United States has traditionally been the single largest donor to WHO, but in the 2020–2021 period it was the second largest as other donors, particularly Germany, increased their contributions. The U.S. dropped to third place. The United States contributed an anticipated $581 million to the WHO in 2021 as a result of restored funding from the Biden administration, which included both assessed and voluntary contributions. The assessed contribution for the United States has been set at the maximum permitted rate of 22% of all assessed payments from member states for a number of years. The U.S. assessed contribution has been very consistent between FY 2014 and FY 2022, varying between $110 million and $123 million. Increased U.S. support for particular WHO initiatives, such as emergency response, may be reflected in higher levels of voluntary contributions. Other WHO initiatives supported by U.S. voluntary donations include the fight against polio, maternal, infant, and child health initiatives, food safety initiatives, and regulatory monitoring of pharmaceuticals. Governance Activities: The United States has long been a prominent and involved member of the World Health Assembly, sending a sizable delegation that is typically headed by a delegate from the Department of Health and Human Services and includes representatives from numerous other U.S. agencies and departments. Technical Support: Government officials from the United States frequently act as liaisons at WHO regional offices and headquarters, collaborating daily with employees on technical initiatives. Partnering Activities: The United States has collaborated with WHO both before and during epidemic responses and other global health emergencies, notably by joining multinational teams that WHO organises to look into and address outbreaks all around the world. For instance, the US collaborated with WHO and the larger global response to the 2014-onset Ebola epidemic in West Africa, and US scientists were a part of the WHO mission that visited China in February 2020 to evaluate their COVID-19 response.

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GOVERNMENT BUSINESS

Tech Trends that Affect Governments in 2022

Article | July 11, 2022

Governments and public authorities, like any other part of society, are vulnerable to technological disruption. Many of the issues confronting the government today stem from the fight to combat the global COVID-19 pandemic. Government institutions frequently discover that by employing tactics and strategies similar to those used by industry and the private sector, they, too, could learn to be more flexible and agile in their response. As a result, they have experienced a faster rate of digital transformation. Artificial intelligence (AI), the internet of things (IoT), and digital twins are now firmly on the agenda of governments and public bodies, whereas they were previously only on the roadmap. Many governments, particularly in more developed countries, have realized that they simply cannot afford to be complacent when there is so much potential for positive change. So, with that in mind, here's a rundown of some of the most significant tech trends affecting governments in 2022. Digital Identity: Biometric measures, can be used in identity schemes to link an individual as a physical entity to their digital identity. AI and Automation of Public Services: In the United States, federal, state, and local governments are all ramping up experiments with natural language processing (NLP) technologies to reduce customer friction. Cyber Security: Close monitoring of cyber security is a high priority for states. In 2021, the US government announced that it would assist businesses in defending themselves against nation-state attacks. National Cryptocurrencies: The benefits of cryptocurrency as a monetary system are clearly compelling enough to pique the interest of governments and central banks, but there are questions that must be addressed, particularly those concerning environmental costs and energy consumption, which may have political ramifications. The Rise of Govtech Start-ups: The field is now open for a new breed of start-up known as "govtechs" to bring fresh thinking to the challenge of driving the digital revolution in government. For example, in the United States, federal, state, and local governments are popular with services that received a high volume of calls during the pandemic. The above discussed trends are the five biggest tech trends transforming government in 2022.

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Spotlight

Receita Federal

The Secretariat of Brazil's Internal Revenue Service is a specific, singular body under the Ministry of Finance, performing essential functions for the state to meet its objectives.

Related News

GOVERNMENT BUSINESS

Equifax Becomes First Consumer Reporting Agency to Achieve FedRAMP Ready Designation

Equifax | March 15, 2022

Equifax announced that it is the first consumer reporting agency to achieve a Federal Risk and Authorization Management Program (FedRAMP) 'Ready for Agency Authorization,' a designation enabled by the $1.5 billion Equifax technology and security transformation. The newly-listed Equifax Government Data Exchange system is an Application Programming Interface (API)-based delivery channel that enables secure access to real-time income and employment verification services from The Work Number. With the 'Ready for Agency Authorization,' the Equifax Government Data Exchange is the first offering to include an income and employment verification solution that meets FedRAMP standards for inclusion on the FedRAMP Marketplace. Equifax expects this to be the first of many Equifax products that will ultimately be made available to U.S. Government customers through the FedRAMP Marketplace. FedRAMP is a U.S. government program that provides a standardized approach to security assessment, authorization and continuous monitoring for cloud products and services. Achieving FedRAMP Ready status indicates that Equifax delivers the security and enterprise-level capabilities required for commercial cloud service offerings. The approval of the Equifax Government Data Exchange system follows a third-party audit and preparation of a Readiness Assessment Report (RAR) that was performed by a FedRAMP third-party assessment (3PAO) organization. Achieving the FedRAMP Ready milestone is a testament to the engineering excellence of the Equifax CloudTM, our unique implementation of a public cloud infrastructure designed to meet the needs of our highly regulated data environment. Our global data fabric securely unifies more than 100 data silos into a single platform that delivers smarter insights at a greater velocity than ever before. That scale and integration is how the Equifax Cloud has moved us far beyond the scope of a consumer reporting agency and enabled us to respond to the needs of customers across industries in new ways. As government agencies continue to expand their use of data and analytics in the cloud, we're providing a secure, fully-managed FedRAMP-ready environment." Bryson Koehler, Chief Product, Data, Analytics & Technology Officer at Equifax Federal government agencies rely on The Work Number database to deliver seamless, instant verifications of income and employment information in support of social service benefit decisions. In 2021, The Work Number service fulfilled 30 million verifications in support of government assistance programs in the United States. Those streamlined verifications help government agencies make faster benefits decisions, which can reduce the time it takes for people to receive the critical assistance they need. "The Equifax Cloud environment has given us real-time visibility into our cloud infrastructure along with top-tier cybersecurity detection and response capabilities. Achieving FedRAMP Ready status—validation from one of the most stringent security standards in the world—further validates our commitment to being a leader in security," commented Jamil Farshchi, Chief Information Security Officer at Equifax. "Few companies have dedicated more time and resources into ensuring that information is protected. And, while our participation in FedRAMP guides our interactions with federal agencies, the rigor of the program benefits both the commercial clients of The Work Number and the consumers whose information is included within." The Equifax Government Data Exchange system is now listed on the FedRAMP Marketplace and Equifax is currently pursuing full FedRAMP Moderate certification. About Equifax At Equifax we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by more than 13,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region.

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Scammers Ran A Fake U.S. Embassy In Ghana For A Decade Before Being Shut Down

US Embassy South Africa | December 02, 2016

According to the State Department, Ghanaian and Turkish organized crime members operated the “embassy” three days a week, selling bogus visas and other government documents. While the building looks nothing like the actual embassy, the scammers did fly a U.S. flag outside and decorated the office inside with a photo of the president.

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'Our Food Link' Grants Connect Consumers to the Farm

American Farm Bureau Federation | July 05, 2016

Ten Farm Bureaus were selected from a competitive pool of applicants to each receive a $750 grant from the American Farm Bureau Women's Leadership Program to help fund "Our Food Link" activities. Grant winners demonstrated a strong connection between the food system and agriculture, while creatively engaging consumers in a way that encourages them to learn more about food and agricultural products.

Read More

GOVERNMENT BUSINESS

Equifax Becomes First Consumer Reporting Agency to Achieve FedRAMP Ready Designation

Equifax | March 15, 2022

Equifax announced that it is the first consumer reporting agency to achieve a Federal Risk and Authorization Management Program (FedRAMP) 'Ready for Agency Authorization,' a designation enabled by the $1.5 billion Equifax technology and security transformation. The newly-listed Equifax Government Data Exchange system is an Application Programming Interface (API)-based delivery channel that enables secure access to real-time income and employment verification services from The Work Number. With the 'Ready for Agency Authorization,' the Equifax Government Data Exchange is the first offering to include an income and employment verification solution that meets FedRAMP standards for inclusion on the FedRAMP Marketplace. Equifax expects this to be the first of many Equifax products that will ultimately be made available to U.S. Government customers through the FedRAMP Marketplace. FedRAMP is a U.S. government program that provides a standardized approach to security assessment, authorization and continuous monitoring for cloud products and services. Achieving FedRAMP Ready status indicates that Equifax delivers the security and enterprise-level capabilities required for commercial cloud service offerings. The approval of the Equifax Government Data Exchange system follows a third-party audit and preparation of a Readiness Assessment Report (RAR) that was performed by a FedRAMP third-party assessment (3PAO) organization. Achieving the FedRAMP Ready milestone is a testament to the engineering excellence of the Equifax CloudTM, our unique implementation of a public cloud infrastructure designed to meet the needs of our highly regulated data environment. Our global data fabric securely unifies more than 100 data silos into a single platform that delivers smarter insights at a greater velocity than ever before. That scale and integration is how the Equifax Cloud has moved us far beyond the scope of a consumer reporting agency and enabled us to respond to the needs of customers across industries in new ways. As government agencies continue to expand their use of data and analytics in the cloud, we're providing a secure, fully-managed FedRAMP-ready environment." Bryson Koehler, Chief Product, Data, Analytics & Technology Officer at Equifax Federal government agencies rely on The Work Number database to deliver seamless, instant verifications of income and employment information in support of social service benefit decisions. In 2021, The Work Number service fulfilled 30 million verifications in support of government assistance programs in the United States. Those streamlined verifications help government agencies make faster benefits decisions, which can reduce the time it takes for people to receive the critical assistance they need. "The Equifax Cloud environment has given us real-time visibility into our cloud infrastructure along with top-tier cybersecurity detection and response capabilities. Achieving FedRAMP Ready status—validation from one of the most stringent security standards in the world—further validates our commitment to being a leader in security," commented Jamil Farshchi, Chief Information Security Officer at Equifax. "Few companies have dedicated more time and resources into ensuring that information is protected. And, while our participation in FedRAMP guides our interactions with federal agencies, the rigor of the program benefits both the commercial clients of The Work Number and the consumers whose information is included within." The Equifax Government Data Exchange system is now listed on the FedRAMP Marketplace and Equifax is currently pursuing full FedRAMP Moderate certification. About Equifax At Equifax we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by more than 13,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region.

Read More

Scammers Ran A Fake U.S. Embassy In Ghana For A Decade Before Being Shut Down

US Embassy South Africa | December 02, 2016

According to the State Department, Ghanaian and Turkish organized crime members operated the “embassy” three days a week, selling bogus visas and other government documents. While the building looks nothing like the actual embassy, the scammers did fly a U.S. flag outside and decorated the office inside with a photo of the president.

Read More

'Our Food Link' Grants Connect Consumers to the Farm

American Farm Bureau Federation | July 05, 2016

Ten Farm Bureaus were selected from a competitive pool of applicants to each receive a $750 grant from the American Farm Bureau Women's Leadership Program to help fund "Our Food Link" activities. Grant winners demonstrated a strong connection between the food system and agriculture, while creatively engaging consumers in a way that encourages them to learn more about food and agricultural products.

Read More

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