Government Business
Article | July 14, 2022
As the country battles to recover from COVID-19, transit leaders are calling for the next federal relief package to appropriate substantial funding to allow public transit to play its critical part in the economy’s recovery.
In the interim, many of these transit and mobility authorities throughout the nation are moving forward with capital improvement projects already in the pipeline and in various phases of development. They will soon be announcing large projects, especially in quickly growing regions, and their planning documents list upcoming initiatives that range from mid-size construction projects to sprawling billion-dollar programs that focus on aging infrastructure.
The following are just a few examples of upcoming projects from tollway and mobility authorities.
California
Just east of San Francisco, the Tri-Valley-San Joaquin Valley Regional Rail Authority in late June approved $46.8 million in funding for the next stage in Valley Link, a 42-mile light-rail line. This project will connect a planned train station in North Lathrop to an existing station in Pleasanton. Another $13 million previously dedicated to the project paid for conceptual design work that is near completion.
Also, elsewhere in the state, the Transportation Corridor Agencies, in coordination with Caltrans, is proposing a $180 million project to add a direct 241/91 Express Connector linking the northbound 241 Toll Road to the eastbound 91 Express Lanes and the westbound 91 Express Lanes to the southbound 241 Toll Road. The connector will alleviate traffic and improve access to toll lanes in Orange and Riverside counties.
Texas
The Central Texas Regional Mobility Authority has several forthcoming procurements and will be soliciting bids in early August for the third phase of the 183A extension project. This $180 million project will create a 6.6-mile extension of the busy tollway north from Leander to east of Liberty Hill. Construction is expected to begin in early 2021.
New Jersey
The New Jersey Turnpike Authority has $24 billion in various road and infrastructure projects in its Proposed 2020 Capital Improvement Program released in March 2020. The authority has outlined 24 projects that provide system solutions and upgrades. One of the largest initiatives is a $2.9 billion project to replace approximately 200 bridge decks. Another large undertaking, projected to cost about $1.4 billion, is described as raising a section of Garden State Parkway above a revised 100-year floodplain.
Florida
Florida’s 2021 budget earmarks $90 million for an ambitious tollway project spanning hundreds of miles. The Multi-use Corridors of Regional Economic Significance, or M-CORES, plan calls for construction of 340 miles of new toll roads by 2030. M-CORES outlines new road infrastructure for three corridors: the Suncoast Connector from Citrus County to Jefferson County; the Northern Turnpike Connector from the northern terminus of Florida’s Turnpike northwest to the Suncoast Parkway; and the Southwest-Central Florida Connector from Collier County to Polk County. Initiated by a state Senate bill in 2019, this is a $10 billion project.
Kansas
The city of Overland Park and the Kansas Turnpike Authority are conducting a study that could lead to a $300 million project for U.S. 69. City leaders turned to the Turnpike Authority for help with widening the highway which has become the most congested in the state. The collaborative effort would include widening the highway to six lanes, with two of them being tolled.
Illinois
The Illinois Tollway Authority is closing its bid filing period for a more than $100 million project to reconstruct a section of Interstate 294, and numerous other projects are slated to occur in the next several years. A project to reconstruct the northbound C-D Road has a cost projection of between $25 and $50 million. Another planned project includes demolishing and rebuilding the Southbound Mile Long Bridge with a cost of more than $100 million. Another interesting project outlined involves building ongoing ramps from 75th Street to Interstate 55 which will also cost approximately$100 million.
Pennsylvania
The Pennsylvania Turnpike Commission (PTC) released a request for information to determine how best to structure procurements to replace and enhance the commission’s tolling Customer Service Center system and customer service operations. A number of contracting opportunities will result from this initiative. The commission is inviting responses from software application development companies with innovative products in the customer relationship management, customer account management, and customer experience spaces. System integrators and/or software developers with expertise in CRM, customer account management, call centers, customer contact systems and CX, and transactional/financial processing and billing systems also are also encouraged to respond. PTC is also interested in input from customer service firms specializing in the design and integration of innovative customer contact systems with new or existing applications.
In addition to construction and engineering projects, numerous tollway authorities are moving toward all-electronic toll collections. The Pennsylvania Turnpike Commission moved from toll collectors to all-electronic this year, and the Bay Area Toll Authority suspended in-person toll collecting in March because of COVID-19. This trend will provide numerous opportunities for IT companies in the near future as transit and mobility authorities search for technology solutions to modernize the driving experience on toll roads.
Mary Scott Nabers is president and CEO of Strategic Partnerships Inc., a business development company specializing in government contracting and procurement consulting throughout the U.S. Her recently released book, Inside the Infrastructure Revolution: A Roadmap for Building America, is a handbook for contractors, investors and the public at large seeking to explore how public-private partnerships or joint ventures can help finance their infrastructure projects.
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Cybersecurity
Article | March 23, 2022
Unless America and China assume joint leadership for global economic recovery, reconstruction of the post-coronavirus world could take years, with unimaginable consequences for the world’s 7.8 billion inhabitants, including unprecedented levels of global unemployment, famine, and even war.
In the pre-coronavirus world, suggestions for a partnership between the world’s two superpowers would have been met with gales of laughter. But now, despite the two leaders’ daggers drawn posture, hundreds of doctors and scientists in the U.S. and China are already working together on clinical trials of potential coronavirus drugs; and one of China’s biggest property developers has funded a five-year $115 million project between Harvard University and the Guangzhou Institute for Respiratory Health.
But the window of opportunity for acting together is short. The Covid-19 pandemic continues to decimate the world’s economies. Unemployment in the U.S. now tops 22 million, a level not seen since the great-depression of the nineteen-thirties; while China’s economy stopped growing for the first time in four decades as half a million small and mid-size businesses, the backbone of China’s economy closed; and Italy, the second largest manufacturing economy in the EU watches helplessly as the pandemic axe dismembers its economy. Were India and Africa were unable to control the coronavirus the results could be catastrophic.
So, are there issues of such import and mutual benefit that they would convince President’s Trump and Xi Jinping to work together? I believe there are. My two cents worth below.
The two superpowers could leverage China’s vast, trillion-dollar global infrastructure project—the Belt and Road Initiative or BRI, that aims to build infrastructure in over 120 countries of Asia, Europe, and Africa. The BRI is designed to act as a conveyer belt to transmit Chinese investment and technology into these countries to improve their economies, and to link them to China. But now Covid-19 has crimped China’s ability to sustain BRI’s trillion-dollar underwriting tab and President Xi Jinping’s grandiose vision is at risk.
On the other hand, the United States, which has been searching for a counter to BRI, has settled on an initiative called the Blue Dot Network or BDN. The idea behind the BDN is the U.S. would rigorously vet infrastructure project applications in developing countries to ensure high levels of transparency, sustainability, and economic viability before seeding them with startup funds from the U.S. Government. The BDN hallmark would then inspire confidence in the projects to attract private U.S. funding.
But the relatively paltry BDN budget of $60 billion (versus China’s 1000 billion or trillion-dollar BRI budget) and developing countries’ skepticism of Western (read U.S.) dominated standards for infrastructure construction have hobbled the BDN.
If the U.S. and China could find a way to combine BRI and the BDN it would ensure a stream of dollars from private U.S. companies into BRI and ensure its projects remain on track to create jobs and raise living standards around the world. The compromises required by America and China to weld BRI and BDN together would ensure the U.S. gets a seat at the table to influence the adoption of standards for starting and executing BRI projects.
Here’s another idea: The U.S. military is especially qualified to help fight natural disasters. In 2004, for instance, 3,000 U.S. military personnel were deployed to West Africa to help combat a deadly Ebola epidemic. Their work included constructing 17 hospitals, field training, and deploying assistance by air to remote villages. Today the U.S. military is being used to rapidly set up hospitals in U.S. cities to handle the burgeoning coronavirus caseload. The People’s Liberation Army meanwhile seems determined to play a more active global role in peace-keeping projects around the world.
Coronavirus-aid projects delivered to less-off countries through joint U.S.-China military teams would double what the U.S. and China could do on their own. And help establish the military to military connections that the U.S. has tried to foster with China for some time. A working relationship between the two nations’ militaries might even lead to a more stable geopolitical balance of power.
The Chinese word for crisis contains two characters. One signals danger, the other opportunity. Presidents Trump and Xi Jinping should boldly find a way to join forces to convert the deadly Covid-19 crisis into an opportunity that would supercharge global economic recovery and might well change the course of the 21st Century. It is a once in a lifetime opportunity that ought not to be squandered.
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Emerging Technology
Article | July 16, 2022
The COVID-19 crisis has highlighted the importance of constant innovation—as well as the need to respond quickly, agilely, and on a large scale.
During the early stages of the pandemic, governments increased mask production, facilitated data sharing among pharmaceutical companies, relaxed regulatory requirements for certain tests and drugs, and accelerated vaccine production. These were the critical first steps in what turned out to be a highly successful collaboration with the private sector, non-profit organizations, and research institutions.
Governments have served as catalysts throughout the pandemic, assembling and enabling multi-sector efforts to deal with the flood of cases and develop vaccines. Even before the pandemic, the government's role as a solution catalyst was expanding in scope and complexity, with a focus on how to harness innovation across sectors for public benefit.
Governments have gone beyond repairing market failures as commercial and cross-sector innovation has accelerated. Governments are fostering cross-sector solutions for a variety of societal challenges, including public health, climate change, and cybersecurity, in addition to assisting in the strengthening of strategic sectors such as defence and space.
Utilizing outside innovation to drive mission delivery
Many technologies have been developed by the commercial sectorthat can be used to address complex societal problems. Governments are looking into ways to use these capabilities to improve mission delivery in ways other than contracting, in order to develop a broader set of partners and solutions.
It is not always easy to implement such technologies in the public sector. Governments, unlike commercial entities with access to legal and financial structures such as joint ventures and mergers and acquisitions, must find more creative ways to capitalize on external innovation based on mutual interest and advantage across sectors.
Government action and innovation
State and local government leaders face shrinking resources, demanding constituents, complex policy environments, and constant pressure to deliver results on time.
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Emerging Technology, Government Business
Article | October 7, 2022
One of the challenges the government faced during the COVID-19 pandemic was keeping operations running. Certain advanced economies and developing nations' business continuity plans gave them an edge over their underdeveloped counterparts. But because of the pandemic, the national economy had suffered the pangs of unemployment to fuel the malicious intents of cyber-attackers, thus, protecting government assets that carried important economic information became a national priority.
National security and staying competitive with other economies worldwide are becoming increasingly crucial in elevating a country’s economy. Keeping all public-sector companies and federal agencies running efficiently is a foundational block for the economy. Companies in public administration, like the Army, Navy, and Marine Corps, as well as different ministries, public sector businesses, and more, need data protection from international cyber-threats. They use disruptive business strategies to make their operations more resilient.
Now, that we know the importance of business continuity in the context of federal government and agencies, let us understand what risks does business continuity management mitigate.
Business Continuity Management in Government Easily Mitigates:
Individuals rely on the government during economic crises and disasters. A crisis or a disaster can be a huge risk to the economy, which can bubble up to an irreversible loss if not handled on a timely basis. Mitigating the risks of crises such as natural disasters, cyber security compromises, power and communication outages, terrorism, wars and military activities, global financial crises and more has become crucial. These crises can cause the loss of physical assets, human safety, and infrastructure that hamper government operations. This is why having a BCM plan in place is the need of the hour.
The government must serve and meet the expectations of economic contributors. If there is a divergence or a timely action constraint, the government must maintain peace and harmony for the common good and economic well-being.
Government Continuity to Support Individuals and Public Organizations:
Resuming operations for public organizations and individuals quickly can be almost impossible without the intervention and support of the government. Government continuity is directly proportional to the level of trust, government reputation, and business resiliency. This is possible because the financial loss can be covered by insurance and financial help, as explained below.
Insurance Policy Claims and Coverage: Making it easy to claim insurance during and after the crisis helps individuals and organizations reclaim their finances, thereby restoring essential functions first and full-fledged functions later. Providing reimbursement of expenses and coverage for losses for public organizations and financial assistance for the public sector remains one of the top priorities as far as resuming business operations is concerned post-disaster. Making sure that the insurance can cover the expenses and losses incurred due to the disaster is a part of the business impact analysis (BIA).
Resiliency: Restoring public sector infrastructure in an operating condition, overcoming operational obstacles such as IT, power, and communication outages in a short span of time, and maintaining due vigilance to keep a check on national security builds business resiliency for the public sector.
Reputation and Recovery Management: Reducing the turn-around time to fix and restore normal operations after a disaster provides operational resiliency through recovery management. This keeps a check on the best interests of the economic contributors and enhances their trust and the government’s reputation in the long run.
Now that we understand the risks that a BCP can help mitigate and the role of government policies to support the economic contributors, let us understand how it improves the overall performance of a public organization.
Business Continuity Management for Better Performing Public Organizations:
The federal governments and public organizations have implemented an agile approach to bounce back from disasters, catastrophes, and crises using BCM. Because of this, the federal government is heavily invested into business continuity plans (BCPs) to improve how well their operations work and keep the economy and government stable.
The factors impacting the performance of public organizations using a BCM are as below:
Public organizations must know how BCM components influence performance in public sector organizations.
They must be aware of BCM and the successful implementation of effective BCM. However, some governments that do not invest in a BCM have a much lower level of awareness due to a lack of human resources, finance, and management.
They are allocating enough budget for disaster prevention, preparedness, management, and relief considering the government's initiatives. But not getting enough help from the government can make people unhappy, which can hurt the ruling party and lead to people protesting for their rights.
Even though there is no direct financial benefit or gain from investing in a BCM, BCM testing helps to improve performance significantly.
For governments to consider investing in the successful implementation of BCM and get funding for it, BCM professionals need to predict and evaluate the potential loss due to idle service time and its results.
Each government entity must identify the likelihood of risks, define the best rescue objectives, and indicate the most cost-effective clarification and knowledge about BCM.
Another challenge is using BCM in organizations that cut across several business groups or completing it with collective business-wide support.
These situations show that old management responsibility and regulation are useful for making sure that all members of an organization prefer BCM actions.
Recognizing the potential impacts of BCM on organizational performance is required in order to provide accurate value to the BCM powers, attract consideration, and, finally, obtain adequate assistance from senior management.
In the journey to optimizing the performance of your public sector company using BCM, there are many hurdles that you need to overcome. Let us discuss them further.
Challenges in Maintaining BCPs and Performance Growth in the Public Sector:
Maintaining a business continuity plan as per the recommended guidelines is crucial to optimize its performance and efficacy. Your public sector organization's BCP will need to overcome some of the challenges to enable their performance growth as follows:
Dedication of time from the top management of the public organizations, the ministry, and leaders towards deciding which functions are essential to maintain the BCP.
Lack of complete understanding of all the business functions and their dependencies on other public sector organizations.
Comparing the business functions on the level of criticality.
Not implementing the BCM approach completely.
Tweaking the BCM approach to show everything is taken care of
Inaccurate assumptions are used to create a business continuity plan.
Business Impact Analysis (BIA) - Determining how long a business process can be rendered inoperable without affecting performance.
The Business Continuity Plan (BCP) takes care of aspects such as:
Who will be affected by the business operations disruption?
How and when will customers be notified?
What issues are to be addressed in the first 48 hours?
From the initial response to restoration, unique access roles and functions are assigned.
Testing of BCP should be done regularly with the help of table-top exercises, walkthroughs, crisis communications, emergency enactments
The importance of a BCP cannot be undermined as it minimizes the cost of business disruptions on the operations of public organizations. Let us discuss them in-depth.
The Cost of Not Having a Crisis Plan like a BCP for All Sizes of Public Organizations:
Although the costs involved during times of crisis may be difficult to calculate, there may be significant infrastructure and data recovery charges that can have a long-term impact on business revenue. Monetary loss, revenue loss due to idle time, reputation loss, productivity loss are some of the consequences that small, medium, and large enterprises have to go through. The major losses among them are as under:
Loss of time and revenue for recovery and resuming operations.
The company's brand image and reputation are at stake.
Financial instability and loss
Productivity loss
Customer satisfaction is hampered.
Some laws and regulations are violated during idle time.
Distrust and loss of faith among investors
Employee safety is at risk with the consequences of injury and death.
Loss of infrastructure
A business continuity plan has four strategies to boost business resilience. These include crisis and risk management; disaster recovery; incident response management; and business continuity planning.
Acting quickly to mitigate the risks of loss as per incident response management during the event of distress is the first step. Crisis and risk management take care of the plan of action during the event of distress. The disaster recovery plan takes care of resuming the business operations to their normal condition after the disaster has subsided, whereas the business continuity plan takes care of all these aspects to minimize loss during distress as well as the time required to resume normal operations with the help of dedicated software.
Conclusion:
Performance optimization for public organizations is the number one priority for economic growth. A business continuity plan can directly boost performance as it encourages organizations to identify essential functions and maintain their operations during uncertain times. It helps save time, money, and safeguards people, processes, and technologies in the long run.
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