NSW government pledges increased transparency in its AI agenda

New South Wales Minister for Customer Service Victor Dominello has pledged that transparency will be the focus for the state government when it formally launches its artificial intelligence (AI) strategy early March next year. "As a citizen, the biggest question in the next five to 10 years is transparency. Who is ultimately making that decision … and if I can see that, then again, I can be informed of my rights, informed of the outcome, and I can then choose a certain pathway," he said. "For AI, I think the keyword is transparency. Otherwise it's just over there, and we've delegated authority to make everything over there and we're just sheep over here. AI requires a lot of transparency and I'm proud we're really driving the agenda."

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City of Leavenworth, Kansas

Founded in 1854, Leavenworth was the first incorporated city in Kansas. Situated on the west bank of the Missouri River, Leavenworth currently has a population of approximately 35,500.

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Government Business, Government Finance

How Computer-Aided Design Is Used in Government

Article | July 12, 2022

Federal agencies design a wide range of tools, equipment, vehicles and even rockets. Computer-aided design (CAD) technology allows agencies and users to create digital designs more efficiently. CAD is used for a lot more than designing buildings, but is a basic building block of a more advanced tool known as Building Information Modeling, or BIM. CAD can be used to render 2D digital models of products, equipment and buildings. BIM takes those efforts to the next level and serves as a 3D design tool to “create and simulate how a building would operate,” says Andrew Friendly, associate vice president of government affairs at Autodesk, a leading CAD and BIM firm.

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Emerging Technology

The Deadly Coronavirus Crisis is Also an Opportunity

Article | July 16, 2022

Unless America and China assume joint leadership for global economic recovery, reconstruction of the post-coronavirus world could take years, with unimaginable consequences for the world’s 7.8 billion inhabitants, including unprecedented levels of global unemployment, famine, and even war. In the pre-coronavirus world, suggestions for a partnership between the world’s two superpowers would have been met with gales of laughter. But now, despite the two leaders’ daggers drawn posture, hundreds of doctors and scientists in the U.S. and China are already working together on clinical trials of potential coronavirus drugs; and one of China’s biggest property developers has funded a five-year $115 million project between Harvard University and the Guangzhou Institute for Respiratory Health. But the window of opportunity for acting together is short. The Covid-19 pandemic continues to decimate the world’s economies. Unemployment in the U.S. now tops 22 million, a level not seen since the great-depression of the nineteen-thirties; while China’s economy stopped growing for the first time in four decades as half a million small and mid-size businesses, the backbone of China’s economy closed; and Italy, the second largest manufacturing economy in the EU watches helplessly as the pandemic axe dismembers its economy. Were India and Africa were unable to control the coronavirus the results could be catastrophic. So, are there issues of such import and mutual benefit that they would convince President’s Trump and Xi Jinping to work together? I believe there are. My two cents worth below. The two superpowers could leverage China’s vast, trillion-dollar global infrastructure project—the Belt and Road Initiative or BRI, that aims to build infrastructure in over 120 countries of Asia, Europe, and Africa. The BRI is designed to act as a conveyer belt to transmit Chinese investment and technology into these countries to improve their economies, and to link them to China. But now Covid-19 has crimped China’s ability to sustain BRI’s trillion-dollar underwriting tab and President Xi Jinping’s grandiose vision is at risk. On the other hand, the United States, which has been searching for a counter to BRI, has settled on an initiative called the Blue Dot Network or BDN. The idea behind the BDN is the U.S. would rigorously vet infrastructure project applications in developing countries to ensure high levels of transparency, sustainability, and economic viability before seeding them with startup funds from the U.S. Government. The BDN hallmark would then inspire confidence in the projects to attract private U.S. funding. But the relatively paltry BDN budget of $60 billion (versus China’s 1000 billion or trillion-dollar BRI budget) and developing countries’ skepticism of Western (read U.S.) dominated standards for infrastructure construction have hobbled the BDN. If the U.S. and China could find a way to combine BRI and the BDN it would ensure a stream of dollars from private U.S. companies into BRI and ensure its projects remain on track to create jobs and raise living standards around the world. The compromises required by America and China to weld BRI and BDN together would ensure the U.S. gets a seat at the table to influence the adoption of standards for starting and executing BRI projects. Here’s another idea: The U.S. military is especially qualified to help fight natural disasters. In 2004, for instance, 3,000 U.S. military personnel were deployed to West Africa to help combat a deadly Ebola epidemic. Their work included constructing 17 hospitals, field training, and deploying assistance by air to remote villages. Today the U.S. military is being used to rapidly set up hospitals in U.S. cities to handle the burgeoning coronavirus caseload. The People’s Liberation Army meanwhile seems determined to play a more active global role in peace-keeping projects around the world. Coronavirus-aid projects delivered to less-off countries through joint U.S.-China military teams would double what the U.S. and China could do on their own. And help establish the military to military connections that the U.S. has tried to foster with China for some time. A working relationship between the two nations’ militaries might even lead to a more stable geopolitical balance of power. The Chinese word for crisis contains two characters. One signals danger, the other opportunity. Presidents Trump and Xi Jinping should boldly find a way to join forces to convert the deadly Covid-19 crisis into an opportunity that would supercharge global economic recovery and might well change the course of the 21st Century. It is a once in a lifetime opportunity that ought not to be squandered.

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Government Business

Why Active-Active Data Centers Fit the Bill for Local Governments

Article | July 11, 2022

In Michigan’s Muskegon County, some departments need 24/7 access to computers, applications and the IP-based phone system, including the Muskegon County Sheriff's Office, the Muskegon County Juvenile Transition Center and the Muskegon County Wastewater Management System. To improve uptime, the county recently upgraded its IT infrastructure and turned its primary and secondary data centers into an active-active environment. Now, if one data center goes down, the second site automatically continues IT operations. “We are a 24-hour operation. Downtime is not an option,” says Ivan Phillips, information systems director for the county

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Fiscal year 2021 prime for government contracts of every type

Article | August 26, 2020

In spite of a decline in contracting opportunities in state and local government, public officials are announcing dozens of new, large projects each week. The announcements usually include upcoming solicitations for new construction projects as well as renovation and upgrade projects. Because of population growth, many of the most recent announcements have expansion projects. Educational facilities need more classrooms, cities and counties need more office facilities, and economic development organizations have plans to develop more revenue-generating venues. Overall, it appears that contracting opportunities will not suffer much as a result of fewer solicitation documents that are anticipated over the near term. Here’s a sampling of what to anticipate in 2021. New York Broome County is planning a two-phase $180 million renovation project for the Floyd L. Maines Veterans Memorial Arena. The project will be a rather large one, and the first phase work has a projected cost of $58 million. That work will involve improvements and upgrades to the arena's current space. Phase two of the project carries an estimated cost of approximately $125 million. It will include construction of a second ice rink and a convention center, both of which will be linked to the current arena. The objective is to increase the number and type of activities that can be accommodated in this downtown. Accommodations will be made for e-sports, various types of tournaments and space for practice sessions by the American Hockey League Binghampton Devils. Phase two will also include another downtown hotel and a new park alongside the Susquehanna River. Formal solicitations for the project may be delayed until 2022, but interested contractors and/or partners will find no better time than now for positioning and pre-sales activities. Mississippi The Mississippi Legislature ended its yearly session with the approval of a bond bill in the amount of $291 million. This funding will be allocated for various types of projects. The sum of $13.5 million is earmarked for Mississippi Valley State University. The school will expand its student union building and upgrade other facilities. Another $13.5 million has been set aside for repairs to the state capitol building, grounds, and War Memorial building. Funding also will be provided to the city of Tupelo for repair, renovation, and expansion of the BancorpSouth Arena and Conference Center. Greene County will receive funding for the renovation and expansion of the county’s rural events center in Leakesville. Georgia The Georgia General Assembly’s final version of a $25.9 billion fiscal budget was adopted in June and it calls for making $70 million available for an expansion project related to the Savannah Convention Center. Another $10.24 million is allocated for infrastructure improvements to the Georgia World Congress Center in downtown Atlanta. The budget also will finance universities, colleges, and technical colleges. Specifically, $5 million is designated for renovations at the Driftmier Engineering Center at the University of Georgia’s main campus in Athens, $4.8 million for renovations to the Dublin Center and Library on the Dublin campus of Middle Georgia State University, and $4.5 million for renovations to the Memorial College Center on the Armstrong campus of Georgia Southern University in Savannah. Massachusetts An architecture firm will be selected to conduct a fast-tracked assessment of the Holyoke Soldier’s Home for an upcoming renovation and expansion project. The state of Massachusetts has designated 12 weeks for a firm to complete a needs assessment that will provide three scenarios for improvements that focus on infection control and needs of the residents. Planning for this project which is projected to cost approximately $116 million plan began years ago. The objective is to expand the facility with a five-story addition that provides 120 new private rooms. Oregon The Portland Public School Board plans to move forward with a $1.2 billion November bond election. If voters approve the bond package, there will be funding available for the modernization of Jefferson High School. Planning documents outline plans to fund design work and additional master planning. Initial implementation will include investments in the neighborhood schools surrounding Jefferson High School, pre-construction planning for the modernization of Cleveland and Wilson high schools, and final modernization of Benson Polytechnic High School. Indiana The Seymour ISD has announced plans to convert the Seymour Middle School Sixth Grade Center into an intermediate school for fifth- and sixth-grade students and also upgrade Seymour High School. Construction should begin in 2022 on this $52.45 million project. Objectives include the provision of additional classroom space, enhanced security, upgraded accessibility, and expansion opportunities for career and athletic programming. Enhancements and upgrades also will be made at the intermediate school. These include the construction of a new kitchen and cafeteria, administrative office, gymnasium, library, and band and choir rooms. The number of classrooms will be increased from 15 to 38. At the high school, a minimum of 25 new classrooms will be added and a corridor will be constructed to relieve congestion and create space for additional lockers. West Virginia The Greenbrier County Courthouse, built in 1837, is slated for an expansion project that will add approximately 22,000 square feet. The new annex, which will have an elevator, will be attached to the northern end of the current courthouse. The solicitation for construction is likely to begin in December. The construction project will include code upgrades and the upgrading of air conditioning equipment, sprinkler systems, and heating units. A secure elevator will be added in the existing courthouse to move prisoners. These projects are indicative of what can be found by researching upcoming contracting opportunities. Each new project also will require additional purchases related to technology, security, upgraded equipment, furniture, office supplies, landscaping, and numerous professional services. The government marketplace is still one of the hottest places to find abundant opportunities for private sector firms. Mary Scott Nabers is president and CEO of Strategic Partnerships Inc., a business development company specializing in government contracting and procurement consulting throughout the U.S. Her recently released book, Inside the Infrastructure Revolution: A Roadmap for Building America, is a handbook for contractors, investors and the public at large seeking to explore how public-private partnerships or joint ventures can help finance their infrastructure projects.

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Spotlight

City of Leavenworth, Kansas

Founded in 1854, Leavenworth was the first incorporated city in Kansas. Situated on the west bank of the Missouri River, Leavenworth currently has a population of approximately 35,500.

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Government Business

NSW Government Deploys Pega to Help Speed and Simplify Its Building Bond Management Processes

Pegasystems | October 07, 2021

Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced NSW Government has deployed Pega software to help significantly simplify its building bond management process through the newly created Strata Hub. By digitizing the Strata Building Bond and Inspections Scheme (SBBIS) with a new online site and mobile app, NSW Government is delivering unprecedented transparency, speed, and accountability for developers, inspectors, and building owners. NSW Government requires developers to submit a bond equal to two percent of the building contract price on all newly constructed multi-story strata developments. This provides protection for the owners of new multi-story buildings by mandating funds be set aside up-front to cover costs of fixing defective work. However, the previous paper-based bond process system was slow and inefficient. For example, applicants had to fill out repetitive information into up to 35 manual forms and rely on the manual monitoring of timelines and due dates. By digitizing processes with Pega Government Platform™, NSW Government is eliminating its time-consuming, paper-based operations – significantly improving the speed and efficiency of the entire building bond process with the following elements: The new SBBIS on the Strata Hub provides full online transparency into all claims, reports, and inspections for all parties involved while keeping everyone on track with real-time updates and deadline reminders. The system assists users on the front end by streamlining required data inputs and pre-filling known data, while also helping NSW Government on the back end with compliance support and improved cybersecurity. Pega also powers the newly launched SBBIS Inspect app, which integrates with the Strata Hub. The app – built on Pega Mobile® – is helping to streamline the way authorized NSW building inspectors complete their reports. Previously, inspectors would visit a site, take photos of defects (which can mean hundreds of images), and add them to a long manual report later. Now inspectors can capture all data and evidence on the spot, saving time and money while increasing report efficiency and accuracy. The app also supports offline working, meaning no disruption is caused when inspecting basements or other areas with minimal connectivity. Digitally managed processes also give more time back to inspectors who can shift their focus to high-risk compliance matters. As part of the digitization, the Strata Hub enables parties to proceed through the financial agreements more quickly so building defects can be rectified, without having to go through expensive, complex, and lengthy legal claims. SBBIS currently holds more than $66.5 million in building bonds to fix building defects in a timely manner. Quotes & Commentary "Paper-based and disconnected transactions create frustrations for people as they take longer to process, delaying outcomes that in this case, have an impact on people's lives. "With this upgrade, the Strata Hub is modernizing how claims are processed, creating more frictionless service, and ensuring results are achieved much quicker for all stakeholders." Rob Bollard, director, industry principal, public sector, APAC, Pegasystems "The SBBIS digitization is a part of a broader transformation strategy currently underway as we seek to increase efficiencies, build trust, and strengthen confidence in the building industry," said Rose Webb, fair trading commissioner, NSW Customer Service. "By doing so, we will provide better protection for new apartment owners against defective building work." About Pegasystems Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world's leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we've built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients' employees and customers can get back to what matters most.

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NSW government looks 'beyond digital' as part of its customer and digital strategy

zdnet | November 28, 2019

Investing in whole-of-government digital transformation, extending digital licences, and improving regional connectivity are some of the initiatives that will be rolled out as part of the new strategy. New South Wales Minister for Customer Service Victor Dominello has unveiled the state's customer and digital strategy, claiming that it is the vision of the government that was re-elected back into Parliament in March. Speaking to ZDNet, Dominello said the strategy, dubbed with the name "Beyond Digital", builds on top of the work the state government has already done but refocuses the shift on to citizens.

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Government Business

NSW Government Deploys Pega to Help Speed and Simplify Its Building Bond Management Processes

Pegasystems | October 07, 2021

Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced NSW Government has deployed Pega software to help significantly simplify its building bond management process through the newly created Strata Hub. By digitizing the Strata Building Bond and Inspections Scheme (SBBIS) with a new online site and mobile app, NSW Government is delivering unprecedented transparency, speed, and accountability for developers, inspectors, and building owners. NSW Government requires developers to submit a bond equal to two percent of the building contract price on all newly constructed multi-story strata developments. This provides protection for the owners of new multi-story buildings by mandating funds be set aside up-front to cover costs of fixing defective work. However, the previous paper-based bond process system was slow and inefficient. For example, applicants had to fill out repetitive information into up to 35 manual forms and rely on the manual monitoring of timelines and due dates. By digitizing processes with Pega Government Platform™, NSW Government is eliminating its time-consuming, paper-based operations – significantly improving the speed and efficiency of the entire building bond process with the following elements: The new SBBIS on the Strata Hub provides full online transparency into all claims, reports, and inspections for all parties involved while keeping everyone on track with real-time updates and deadline reminders. The system assists users on the front end by streamlining required data inputs and pre-filling known data, while also helping NSW Government on the back end with compliance support and improved cybersecurity. Pega also powers the newly launched SBBIS Inspect app, which integrates with the Strata Hub. The app – built on Pega Mobile® – is helping to streamline the way authorized NSW building inspectors complete their reports. Previously, inspectors would visit a site, take photos of defects (which can mean hundreds of images), and add them to a long manual report later. Now inspectors can capture all data and evidence on the spot, saving time and money while increasing report efficiency and accuracy. The app also supports offline working, meaning no disruption is caused when inspecting basements or other areas with minimal connectivity. Digitally managed processes also give more time back to inspectors who can shift their focus to high-risk compliance matters. As part of the digitization, the Strata Hub enables parties to proceed through the financial agreements more quickly so building defects can be rectified, without having to go through expensive, complex, and lengthy legal claims. SBBIS currently holds more than $66.5 million in building bonds to fix building defects in a timely manner. Quotes & Commentary "Paper-based and disconnected transactions create frustrations for people as they take longer to process, delaying outcomes that in this case, have an impact on people's lives. "With this upgrade, the Strata Hub is modernizing how claims are processed, creating more frictionless service, and ensuring results are achieved much quicker for all stakeholders." Rob Bollard, director, industry principal, public sector, APAC, Pegasystems "The SBBIS digitization is a part of a broader transformation strategy currently underway as we seek to increase efficiencies, build trust, and strengthen confidence in the building industry," said Rose Webb, fair trading commissioner, NSW Customer Service. "By doing so, we will provide better protection for new apartment owners against defective building work." About Pegasystems Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world's leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we've built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients' employees and customers can get back to what matters most.

Read More

NSW government looks 'beyond digital' as part of its customer and digital strategy

zdnet | November 28, 2019

Investing in whole-of-government digital transformation, extending digital licences, and improving regional connectivity are some of the initiatives that will be rolled out as part of the new strategy. New South Wales Minister for Customer Service Victor Dominello has unveiled the state's customer and digital strategy, claiming that it is the vision of the government that was re-elected back into Parliament in March. Speaking to ZDNet, Dominello said the strategy, dubbed with the name "Beyond Digital", builds on top of the work the state government has already done but refocuses the shift on to citizens.

Read More

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