Red Hat for government: Building and managing a hybrid cloud

February 6, 2018 | 87 views

Learn how the U.S. Patent and Trademark Office rewrote core business functions and automated and managed their virtual cloud environment with Red Hat solutions.

Spotlight

U.S. Department of the Treasury

The Treasury Department is the executive agency responsible for promoting economic prosperity and ensuring the financial security of the United States. The Department is responsible for a wide range of activities such as advising the President on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions. The Department of the Treasury operates and maintains systems that are critical to the nation's financial infrastructure, such as the production of coin and currency, the disbursement of payments to the American public, revenue collection, and the borrowing of funds necessary to run the federal government.

OTHER ARTICLES
GOVERNMENT BUSINESS

How Does Government Operations Continuity Help Them Perform Better?

Article | July 14, 2022

One of the challenges the government faced during the COVID-19 pandemic was keeping operations running. Certain advanced economies and developing nations' business continuity plans gave them an edge over their underdeveloped counterparts. But because of the pandemic, the national economy had suffered the pangs of unemployment to fuel the malicious intents of cyber-attackers, thus, protecting government assets that carried important economic information became a national priority. National security and staying competitive with other economies worldwide are becoming increasingly crucial in elevating a country’s economy. Keeping all public-sector companies and federal agencies running efficiently is a foundational block for the economy. Companies in public administration, like the Army, Navy, and Marine Corps, as well as different ministries, public sector businesses, and more, need data protection from international cyber-threats. They use disruptive business strategies to make their operations more resilient. Now, that we know the importance of business continuity in the context of federal government and agencies, let us understand what risks does business continuity management mitigate. Business Continuity Management in Government Easily Mitigates: Individuals rely on the government during economic crises and disasters. A crisis or a disaster can be a huge risk to the economy, which can bubble up to an irreversible loss if not handled on a timely basis. Mitigating the risks of crises such as natural disasters, cyber security compromises, power and communication outages, terrorism, wars and military activities, global financial crises and more has become crucial. These crises can cause the loss of physical assets, human safety, and infrastructure that hamper government operations. This is why having a BCM plan in place is the need of the hour. The government must serve and meet the expectations of economic contributors. If there is a divergence or a timely action constraint, the government must maintain peace and harmony for the common good and economic well-being. Government Continuity to Support Individuals and Public Organizations: Resuming operations for public organizations and individuals quickly can be almost impossible without the intervention and support of the government. Government continuity is directly proportional to the level of trust, government reputation, and business resiliency. This is possible because the financial loss can be covered by insurance and financial help, as explained below. Insurance Policy Claims and Coverage: Making it easy to claim insurance during and after the crisis helps individuals and organizations reclaim their finances, thereby restoring essential functions first and full-fledged functions later. Providing reimbursement of expenses and coverage for losses for public organizations and financial assistance for the public sector remains one of the top priorities as far as resuming business operations is concerned post-disaster. Making sure that the insurance can cover the expenses and losses incurred due to the disaster is a part of the business impact analysis (BIA). Resiliency: Restoring public sector infrastructure in an operating condition, overcoming operational obstacles such as IT, power, and communication outages in a short span of time, and maintaining due vigilance to keep a check on national security builds business resiliency for the public sector. Reputation and Recovery Management: Reducing the turn-around time to fix and restore normal operations after a disaster provides operational resiliency through recovery management. This keeps a check on the best interests of the economic contributors and enhances their trust and the government’s reputation in the long run. Now that we understand the risks that a BCP can help mitigate and the role of government policies to support the economic contributors, let us understand how it improves the overall performance of a public organization. Business Continuity Management for Better Performing Public Organizations: The federal governments and public organizations have implemented an agile approach to bounce back from disasters, catastrophes, and crises using BCM. Because of this, the federal government is heavily invested into business continuity plans (BCPs) to improve how well their operations work and keep the economy and government stable. The factors impacting the performance of public organizations using a BCM are as below: Public organizations must know how BCM components influence performance in public sector organizations. They must be aware of BCM and the successful implementation of effective BCM. However, some governments that do not invest in a BCM have a much lower level of awareness due to a lack of human resources, finance, and management. They are allocating enough budget for disaster prevention, preparedness, management, and relief considering the government's initiatives. But not getting enough help from the government can make people unhappy, which can hurt the ruling party and lead to people protesting for their rights. Even though there is no direct financial benefit or gain from investing in a BCM, BCM testing helps to improve performance significantly. For governments to consider investing in the successful implementation of BCM and get funding for it, BCM professionals need to predict and evaluate the potential loss due to idle service time and its results. Each government entity must identify the likelihood of risks, define the best rescue objectives, and indicate the most cost-effective clarification and knowledge about BCM. Another challenge is using BCM in organizations that cut across several business groups or completing it with collective business-wide support. These situations show that old management responsibility and regulation are useful for making sure that all members of an organization prefer BCM actions. Recognizing the potential impacts of BCM on organizational performance is required in order to provide accurate value to the BCM powers, attract consideration, and, finally, obtain adequate assistance from senior management. In the journey to optimizing the performance of your public sector company using BCM, there are many hurdles that you need to overcome. Let us discuss them further. Challenges in Maintaining BCPs and Performance Growth in the Public Sector: Maintaining a business continuity plan as per the recommended guidelines is crucial to optimize its performance and efficacy. Your public sector organization's BCP will need to overcome some of the challenges to enable their performance growth as follows: Dedication of time from the top management of the public organizations, the ministry, and leaders towards deciding which functions are essential to maintain the BCP. Lack of complete understanding of all the business functions and their dependencies on other public sector organizations. Comparing the business functions on the level of criticality. Not implementing the BCM approach completely. Tweaking the BCM approach to show everything is taken care of Inaccurate assumptions are used to create a business continuity plan. Business Impact Analysis (BIA) - Determining how long a business process can be rendered inoperable without affecting performance. The Business Continuity Plan (BCP) takes care of aspects such as: Who will be affected by the business operations disruption? How and when will customers be notified? What issues are to be addressed in the first 48 hours? From the initial response to restoration, unique access roles and functions are assigned. Testing of BCP should be done regularly with the help of table-top exercises, walkthroughs, crisis communications, emergency enactments The importance of a BCP cannot be undermined as it minimizes the cost of business disruptions on the operations of public organizations. Let us discuss them in-depth. The Cost of Not Having a Crisis Plan like a BCP for All Sizes of Public Organizations: Although the costs involved during times of crisis may be difficult to calculate, there may be significant infrastructure and data recovery charges that can have a long-term impact on business revenue. Monetary loss, revenue loss due to idle time, reputation loss, productivity loss are some of the consequences that small, medium, and large enterprises have to go through. The major losses among them are as under: Loss of time and revenue for recovery and resuming operations. The company's brand image and reputation are at stake. Financial instability and loss Productivity loss Customer satisfaction is hampered. Some laws and regulations are violated during idle time. Distrust and loss of faith among investors Employee safety is at risk with the consequences of injury and death. Loss of infrastructure A business continuity plan has four strategies to boost business resilience. These include crisis and risk management; disaster recovery; incident response management; and business continuity planning. Acting quickly to mitigate the risks of loss as per incident response management during the event of distress is the first step. Crisis and risk management take care of the plan of action during the event of distress. The disaster recovery plan takes care of resuming the business operations to their normal condition after the disaster has subsided, whereas the business continuity plan takes care of all these aspects to minimize loss during distress as well as the time required to resume normal operations with the help of dedicated software. Conclusion: Performance optimization for public organizations is the number one priority for economic growth. A business continuity plan can directly boost performance as it encourages organizations to identify essential functions and maintain their operations during uncertain times. It helps save time, money, and safeguards people, processes, and technologies in the long run.

Read More
CYBERSECURITY

How Can State and Local Agencies Better Collaborate on Cybersecurity?

Article | March 23, 2022

Some state governments, such as Massachusetts, have established formal plans to work with localities within their states on cybersecurity. However, as ransomware attacks proliferate across the country and strike big cities and small towns alike, state-level organizations say there needs to be greater IT security coordination between states and municipalities. Last month, the National Governors Association and the National Association of State Chief Information Officers released a report, “Stronger Together: State and Local Cybersecurity Collaboration,” designed to showcase best practices for such collaboration.

Read More
EMERGING TECHNOLOGY

Bill Offers $400M for State, Local Government Cybersecurity

Article | July 13, 2022

With state and local governments beset by a precipitous rise in cyberattacks, new federal legislation might provide some necessary cover where needed. The State and Local Cybersecurity Improvement Act would create a grant program worth $400 million to finance cybersecurity efforts in communities across the country, according to a release. Eligible communities would be able to apply for funds, provided through the Department of Homeland Security, which would be allocated to assist in areas like vulnerability scanning and testing, cyberworkforce development and intelligence sharing, according to the bill text.

Read More

U.S. Air Force and Microsoft partner to empower airmen with modern IT

Article | February 11, 2020

The U.S. Air Force is breaking the glass as a leader in harnessing the power of cloud, rapidly rolling out modern services to enable airmen to advance the mission through more effective collaboration. As part of their digital transformation journey to achieve global access, persistence, and awareness for the 21st century, the U.S. Air Force is deploying targeted workloads that allow airmen to focus on their missions rather than spending time managing IT infrastructure.

Read More

Spotlight

U.S. Department of the Treasury

The Treasury Department is the executive agency responsible for promoting economic prosperity and ensuring the financial security of the United States. The Department is responsible for a wide range of activities such as advising the President on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions. The Department of the Treasury operates and maintains systems that are critical to the nation's financial infrastructure, such as the production of coin and currency, the disbursement of payments to the American public, revenue collection, and the borrowing of funds necessary to run the federal government.

Related News

GOVERNMENT BUSINESS

Nok Nok and UberEther Partner to Deliver Phishing-Resistant MFA Fedramp-Certified IAM Solutions to Protect the US Federal Government and its Supplier

nok nok | November 30, 2022

Nok Nok, a leader in FIDO (Fast IDentity Online) authentication solutions and a founder of the FIDO Alliance, today announced it is partnering with UberEther, a leading provider of identity and access management solutions to the federal government. Together they will extend FedRAMP certification of UberEther's IAM Advantage platform with innovative cybersecurity capabilities requested by some of the world’s highest-profile agencies and organizations. FedRAMP’s standards-based approach to security assessment and authorization enables federal agencies, customers, and their suppliers to transition from insecure legacy IT infrastructure to mission-enabling, secure, and continuously-monitored cloud solutions with an increased focus on securing and protecting federal information. UberEther’s IAM Advantage model is FedRAMP High and DoD Impact Level 5 ready, which means that even the most closely monitored companies can run their identity in the cloud more securely, efficiently, and effectively. Once UberEther is fully FedRAMP authorized, it will have one of the only private-tenant, cloud identity solutions available in the federal marketplace that government agencies use to find compliant, FedRAMP-approved cloud services. This designation builds on UberEther’s highest commitment to security standards. “Nok Nok is very honored to partner with UberEther to deliver trusted IAM solutions to the largest government agencies with built-in next-level MFA that meets the highest levels of security, Nok Nok’s FIDO authentication solutions add key features and benefits per the federal mandate in the White House’s 2021 Cybersecurity Executive Order that defines how the government will lead by example in adopting best of breed cybersecurity capabilities. Nok Nok and UberEther’s partnership adds new innovation to mandated FedRAMP solutions that enables government agencies and their supplier networks to become phishing-resistant and therefore more secure, while also becoming easier to use.” -Phillip Dunkelberger CEO Nok Nok. At UberEther, we're extremely excited to be working with Nok Nok on this opportunity to bring phishing-resistant credentials to the federal government, said Matt Topper, President and CEO, UberEther. We're not only focused on enabling citizens and partners of the federal government to connect to services more securely, but we're also enabling service members, civilians, government employees, and contractors to work with mission-critical systems more easily. We all know that zero trust is the future of security within the federal government and worldwide, and identity is the first pillar of zero trust that we need to protect the nation. With Nok Nok inside, government agencies and their suppliers will be able to offer more secure sign-in and a great user experience that's better than anything we've been able to provide before, continued Topper. “I am excited about the future that Nok Nok and UberEther are creating. With FIDO passkeys built into device hardware and software applications, and now FedRAMP standards incorporating phishing-resistant MFA, we are keeping our nation’s networks safe along with the agencies, partners, civilians, and government employees who use these networks”. -Robert Lentz, a member of Nok Nok’s Board of Advisors and who served our nation as Deputy Assistant Secretary of Defense and the first Chief Information Security Officer for the Department of Defense. About UberEther: UberEther effectively builds and efficiently runs the security, identity, and access management services that protect many of our nation’s most critical assets. Identity is the core foundation for secure services in every organization, and we pride ourselves on protecting it. Our established and dependable UberEther team delivers identity solutions for some of the most trusted government agencies and supplier networks. Since 2009, the UberEther team has been building simple, secure, sustainable customer solutions for local and Federal Government agencies and within the Intelligence Community. We are passionate about using technology to solve problems, and we use this passion to prove innovative solutions on our own time before bringing these innovations to our customers. Our diverse background of development, integration, and operations skills allows our team to take into account all aspects of a solution and ensure that what works great in the lab will excel in production. About Nok Nok: Nok Nok is a global leader in passwordless customer authentication. Delivering the most innovative FIDO solutions for the authentication market today, Nok Nok empowers global organizations to dramatically improve their user experience and security, and reduce operating expenses while meeting the most advanced privacy and regulatory requirements. The Nok Nok™ S3 Authentication Suite integrates into existing security environments to deliver proven, FIDO-enabled passwordless customer authentication. Headquartered in Silicon Valley, California, the company has delivered unique inventions and innovations protected by a robust global patent portfolio. As a founder of the FIDO Alliance and an innovator of FIDO standards, Nok Nok is an expert in next-level, multi factor authentication. Global customers trust their customer authentications with Nok Nok’s S3 Suite for their user registrations, sign-ins, and payment confirmations. Nok Nok’s customers and partners include Verizon, Intuit, T-Mobile, BBVA, NTT DOCOMO, NTT DATA, MUFG Bank, AFLAC Japan, Standard Bank, Fujitsu Limited, and Hitachi.

Read More

GOVERNMENT BUSINESS

Quantexa And Vodafone Partner To Provide Even Better Experience For Vodafone Business Customers In The UK

GOVERNMENT BUSINESS | November 29, 2022

Quantexa - a global leader in Decision Intelligence (DI) solutions for the private and public sectors - announced that it has partnered with Vodafone, the technology communications company, to connect scattered and siloed data points across Vodafone to deliver an improved experience for its business customers. Quantexa’s Decision Intelligence Platform was chosen by Vodafone for its advanced capabilities in data management and customer insights which enabled Vodafone to marry difficult to match data sets across its business and learn more about their customers. As a result, Vodafone can make quick and confident decisions to provide their customers with more relevant offerings and improved service. Quantexa’s Decision Intelligence (DI) platform was commercially deployed on Vodafone’s new Google Cloud environment and gives Vodafone insight into the interactions a customer has with them, including the products and services customers have purchased. Understanding customers from a 360-degree view will support the organization in giving prompts to the sales teams to drive timely client engagement. The new platform was delivered into commercial use with speed following a completed deal agreement in late Q1 of this year. It will initially be used in Vodafone’s small to medium business customer segments, and Vodafone will extend the platform to include SoHo and large business customers over the coming months. The partnership started when Quantexa joined Tomorrow Street – a joint-venture between Vodafone and the Luxembourg Government - that connects innovative technology companies, corporate partners, and Vodafone functions to establish and grow new business opportunities. Quantexa works with clients across several industries including banking, insurance, telco, and the public sector including government. Vodafone is the first company in the UK telecommunications industry to use Quantexa’s ground-breaking DI Platform to improve its customers’ experience. “We are delighted to be using Quantexa’s state-of-the-art Decision Intelligence Platform to ensure we are maximising the value of data, making the best decisions for our customers, and improving the services we offer. As a technology communications company, we recognise the importance of working with innovative companies in emerging technology categories, like Quantexa. Vodafone’s Tomorrow Street initiative to identify and accelerate innovation, is an exciting programme that we are delighted to work with.” -Nick Gliddon, UK Business Director, Vodafone. Vishal Marria, CEO, Quantexa, said, Forward-thinking organizations know they can only make strategic decisions and improve customer experiences using data that can be trusted. The first step is creating a single view of every customer. I’m thrilled that our Decision Intelligence Platform is helping Vodafone create a better experience for its business customers. I’m proud of what we’ve achieved alongside Tomorrow Street in what has been, and will continue to be, a fantastic collaboration. Creating long-term value from data is a focus of leading organizations world-wide and working with a leader like Vodafone in the telco space is an important milestone for the business. About Quantexa: Quantexa is a global data and analytics software company pioneering Contextual Decision Intelligence that empowers organizations to make trusted operational decisions by making data meaningful. Using the latest advancements in big data and AI, Quantexa’s platform uncovers hidden risk and new opportunities by providing a contextual, connected view of internal and external data in a single place. It solves major challenges across data management, KYC, customer intelligence, financial crime, risk, fraud, and security, throughout the customer lifecycle. The Quantexa Contextual Decision Intelligence Platform enhances operational performance with over 90% more accuracy and 60 times faster analytical model resolution than traditional approaches. Founded in 2016, Quantexa now has more than 500 employees and thousands of users working with billions of transactions and data points across the world. The company has offices in London, New York, Boston, Brussels, UAE, Malaga, Toronto, Singapore, Melbourne, and Sydney. About Vodafone in the UK: Vodafone is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband, and the Internet of Things (IoT). We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of March 2022, we have 5G in 380 locations across Europe – 141 in the UK and 239 across Germany, Spain, Italy and Ireland. Our 4G network coverage currently reaches more than 99% of the UK population. Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 26 UK towns and cities, rising to 35 over the coming months through partnerships with CityFibre and Openreach. Our full-fibre services are now available to more than eight million homes across the UK.

Read More

EMERGING TECHNOLOGY

The next stage: APRU-Google-UN ESCAP AI for Social Good Project now working directly with government agencies

APRU | November 29, 2022

The AI for Social Good Project – Strengthening AI Capabilities and Governing Frameworks in Asia and the Pacific has recently passed the milestone of onboarding two key government agencies. The project is the latest collaboration between the Association of Pacific Rim Universities (APRU), UN ESCAP, and Google.org, which commenced in mid-2021 and will run until the end of 2023. Over the past year, meetings and workshops have been held with government agencies from Thailand and Bangladesh. The confirmed government partners to join the project are the Office of National Higher Education, Science, Research and Innovation Policy Council (NXPO) of Thailand, in close collaboration with the National Electronics and Computer Center (NECTEC) and the National Science and Technology Development Agency and the Institute of Field Robotics (FIBO) under the King Mongkut’s University of Technology Thonburi, and the Bangladesh Aspire to Innovate (a2i) Programme. NXPO and a2i are affiliated with Thailand’s Ministry of Higher Education, Science, Research and Innovation and the ICT Division and Cabinet Division of Bangladesh, respectively. The AI for Social Good multi-stakeholder network was initially set up in 2019, among the first milestones being the creation of a platform that convenes leading experts from the region to explore opportunities and challenges for maximizing AI benefits for society. After these activities engaged a wide range of policy experts and practitioners, the three project partners decided that it was the right time to move on to the next stage of working directly with government agencies to apply the insights generated through the collaborative project to date. The aim has been to work with government partners in Asia and the Pacific to grow sound and transparent AI ecosystems that support sustainable development goals. “Recognizing that AI offers transformative solutions for achieving the SDGs, we are pleased to participate in the AI for Social Good Project to share experience and research insights to develop enabling AI policy frameworks.” -Dr. Kanchana Wanichkorn, NXPO’s Vice President. NXPO identified ‘Poverty Alleviation’ and ‘Medicine and Healthcare’ as two areas of need that are now tackled by two academic project teams. To alleviate poverty and inequality, the Thai government has developed data-driven decision-making systems to improve public access to state welfare programs. The project, under the academic leadership of the Australia National University (ANU) team, will focus on enhancing the human-centered design and public accessibility of these technologies to support successful implementation. In addition, research on AI for medical applications has increased exponentially in the past few years in Thailand. However, the progress in developing and applying AI from research to market in these areas is relatively slow. To support and accelerate the use of AI in medicine and healthcare, the expert team from the National University of Singapore (NUS) will focus their research and analysis on identifying crucial bottlenecks and gaps that impede the beneficial use of AI. While the two Bangladesh projects both focus on the need for ‘Continuing and Personalized Pregnancy Monitoring’ (to improve health outcomes during and after birth), they are exploring different aspects of this key focus area for the government of Bangladesh. Under the leadership of the team from NUS & KAIST, the first project investigates challenges in perceptions and reception of incorporating AI into continuous pregnancy monitoring systems. Under the leadership of the University of Hawai‘i Team, the second project circles in on technological issues of Bangladesh’s healthcare sector and their impacts on AI-based data analysis and decision-making processes. The academic integrity of both sets of country projects is overseen by Toni Erskine, Professor of International Politics and Director of the Coral Bell School of Asia Pacific Affairs at ANU. Erskine guides both the conception of the research questions in collaboration with the government partners and the delivery of the project outputs by providing support for the four academic teams in developing their projects. “It has been incredibly rewarding to lead a project that brings together such an impressive, multidisciplinary group of researchers with government agencies that are so passionate about finding solutions to crucial problems – ranging from poverty alleviation to maternal health care, the process of working closely with government agencies from the outset to discuss these problems and co-design research questions makes this project unique and genuinely collaborative. I’m very proud to be part of it.” -Toni Erskine, Professor of International Politics and Director of the Coral Bell School of Asia Pacific Affairs at ANU. The following steps for the ‘AI for Social Good Project: Strengthening AI Capabilities and Governing Frameworks in Asia and the Pacific’ project will be to review and discuss the first complete drafts of the research papers by the four academic teams at a workshop in January. The partner government agencies from Bangladesh and Thailand will attend the workshop. Workshops with both government teams will also follow the presentation of final papers in the second quarter of 2023. To mark the project's conclusion, a summit with all participants in the project will be held in mid-2023 at the Australia National University.

Read More

GOVERNMENT BUSINESS

Nok Nok and UberEther Partner to Deliver Phishing-Resistant MFA Fedramp-Certified IAM Solutions to Protect the US Federal Government and its Supplier

nok nok | November 30, 2022

Nok Nok, a leader in FIDO (Fast IDentity Online) authentication solutions and a founder of the FIDO Alliance, today announced it is partnering with UberEther, a leading provider of identity and access management solutions to the federal government. Together they will extend FedRAMP certification of UberEther's IAM Advantage platform with innovative cybersecurity capabilities requested by some of the world’s highest-profile agencies and organizations. FedRAMP’s standards-based approach to security assessment and authorization enables federal agencies, customers, and their suppliers to transition from insecure legacy IT infrastructure to mission-enabling, secure, and continuously-monitored cloud solutions with an increased focus on securing and protecting federal information. UberEther’s IAM Advantage model is FedRAMP High and DoD Impact Level 5 ready, which means that even the most closely monitored companies can run their identity in the cloud more securely, efficiently, and effectively. Once UberEther is fully FedRAMP authorized, it will have one of the only private-tenant, cloud identity solutions available in the federal marketplace that government agencies use to find compliant, FedRAMP-approved cloud services. This designation builds on UberEther’s highest commitment to security standards. “Nok Nok is very honored to partner with UberEther to deliver trusted IAM solutions to the largest government agencies with built-in next-level MFA that meets the highest levels of security, Nok Nok’s FIDO authentication solutions add key features and benefits per the federal mandate in the White House’s 2021 Cybersecurity Executive Order that defines how the government will lead by example in adopting best of breed cybersecurity capabilities. Nok Nok and UberEther’s partnership adds new innovation to mandated FedRAMP solutions that enables government agencies and their supplier networks to become phishing-resistant and therefore more secure, while also becoming easier to use.” -Phillip Dunkelberger CEO Nok Nok. At UberEther, we're extremely excited to be working with Nok Nok on this opportunity to bring phishing-resistant credentials to the federal government, said Matt Topper, President and CEO, UberEther. We're not only focused on enabling citizens and partners of the federal government to connect to services more securely, but we're also enabling service members, civilians, government employees, and contractors to work with mission-critical systems more easily. We all know that zero trust is the future of security within the federal government and worldwide, and identity is the first pillar of zero trust that we need to protect the nation. With Nok Nok inside, government agencies and their suppliers will be able to offer more secure sign-in and a great user experience that's better than anything we've been able to provide before, continued Topper. “I am excited about the future that Nok Nok and UberEther are creating. With FIDO passkeys built into device hardware and software applications, and now FedRAMP standards incorporating phishing-resistant MFA, we are keeping our nation’s networks safe along with the agencies, partners, civilians, and government employees who use these networks”. -Robert Lentz, a member of Nok Nok’s Board of Advisors and who served our nation as Deputy Assistant Secretary of Defense and the first Chief Information Security Officer for the Department of Defense. About UberEther: UberEther effectively builds and efficiently runs the security, identity, and access management services that protect many of our nation’s most critical assets. Identity is the core foundation for secure services in every organization, and we pride ourselves on protecting it. Our established and dependable UberEther team delivers identity solutions for some of the most trusted government agencies and supplier networks. Since 2009, the UberEther team has been building simple, secure, sustainable customer solutions for local and Federal Government agencies and within the Intelligence Community. We are passionate about using technology to solve problems, and we use this passion to prove innovative solutions on our own time before bringing these innovations to our customers. Our diverse background of development, integration, and operations skills allows our team to take into account all aspects of a solution and ensure that what works great in the lab will excel in production. About Nok Nok: Nok Nok is a global leader in passwordless customer authentication. Delivering the most innovative FIDO solutions for the authentication market today, Nok Nok empowers global organizations to dramatically improve their user experience and security, and reduce operating expenses while meeting the most advanced privacy and regulatory requirements. The Nok Nok™ S3 Authentication Suite integrates into existing security environments to deliver proven, FIDO-enabled passwordless customer authentication. Headquartered in Silicon Valley, California, the company has delivered unique inventions and innovations protected by a robust global patent portfolio. As a founder of the FIDO Alliance and an innovator of FIDO standards, Nok Nok is an expert in next-level, multi factor authentication. Global customers trust their customer authentications with Nok Nok’s S3 Suite for their user registrations, sign-ins, and payment confirmations. Nok Nok’s customers and partners include Verizon, Intuit, T-Mobile, BBVA, NTT DOCOMO, NTT DATA, MUFG Bank, AFLAC Japan, Standard Bank, Fujitsu Limited, and Hitachi.

Read More

GOVERNMENT BUSINESS

Quantexa And Vodafone Partner To Provide Even Better Experience For Vodafone Business Customers In The UK

GOVERNMENT BUSINESS | November 29, 2022

Quantexa - a global leader in Decision Intelligence (DI) solutions for the private and public sectors - announced that it has partnered with Vodafone, the technology communications company, to connect scattered and siloed data points across Vodafone to deliver an improved experience for its business customers. Quantexa’s Decision Intelligence Platform was chosen by Vodafone for its advanced capabilities in data management and customer insights which enabled Vodafone to marry difficult to match data sets across its business and learn more about their customers. As a result, Vodafone can make quick and confident decisions to provide their customers with more relevant offerings and improved service. Quantexa’s Decision Intelligence (DI) platform was commercially deployed on Vodafone’s new Google Cloud environment and gives Vodafone insight into the interactions a customer has with them, including the products and services customers have purchased. Understanding customers from a 360-degree view will support the organization in giving prompts to the sales teams to drive timely client engagement. The new platform was delivered into commercial use with speed following a completed deal agreement in late Q1 of this year. It will initially be used in Vodafone’s small to medium business customer segments, and Vodafone will extend the platform to include SoHo and large business customers over the coming months. The partnership started when Quantexa joined Tomorrow Street – a joint-venture between Vodafone and the Luxembourg Government - that connects innovative technology companies, corporate partners, and Vodafone functions to establish and grow new business opportunities. Quantexa works with clients across several industries including banking, insurance, telco, and the public sector including government. Vodafone is the first company in the UK telecommunications industry to use Quantexa’s ground-breaking DI Platform to improve its customers’ experience. “We are delighted to be using Quantexa’s state-of-the-art Decision Intelligence Platform to ensure we are maximising the value of data, making the best decisions for our customers, and improving the services we offer. As a technology communications company, we recognise the importance of working with innovative companies in emerging technology categories, like Quantexa. Vodafone’s Tomorrow Street initiative to identify and accelerate innovation, is an exciting programme that we are delighted to work with.” -Nick Gliddon, UK Business Director, Vodafone. Vishal Marria, CEO, Quantexa, said, Forward-thinking organizations know they can only make strategic decisions and improve customer experiences using data that can be trusted. The first step is creating a single view of every customer. I’m thrilled that our Decision Intelligence Platform is helping Vodafone create a better experience for its business customers. I’m proud of what we’ve achieved alongside Tomorrow Street in what has been, and will continue to be, a fantastic collaboration. Creating long-term value from data is a focus of leading organizations world-wide and working with a leader like Vodafone in the telco space is an important milestone for the business. About Quantexa: Quantexa is a global data and analytics software company pioneering Contextual Decision Intelligence that empowers organizations to make trusted operational decisions by making data meaningful. Using the latest advancements in big data and AI, Quantexa’s platform uncovers hidden risk and new opportunities by providing a contextual, connected view of internal and external data in a single place. It solves major challenges across data management, KYC, customer intelligence, financial crime, risk, fraud, and security, throughout the customer lifecycle. The Quantexa Contextual Decision Intelligence Platform enhances operational performance with over 90% more accuracy and 60 times faster analytical model resolution than traditional approaches. Founded in 2016, Quantexa now has more than 500 employees and thousands of users working with billions of transactions and data points across the world. The company has offices in London, New York, Boston, Brussels, UAE, Malaga, Toronto, Singapore, Melbourne, and Sydney. About Vodafone in the UK: Vodafone is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband, and the Internet of Things (IoT). We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of March 2022, we have 5G in 380 locations across Europe – 141 in the UK and 239 across Germany, Spain, Italy and Ireland. Our 4G network coverage currently reaches more than 99% of the UK population. Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 26 UK towns and cities, rising to 35 over the coming months through partnerships with CityFibre and Openreach. Our full-fibre services are now available to more than eight million homes across the UK.

Read More

EMERGING TECHNOLOGY

The next stage: APRU-Google-UN ESCAP AI for Social Good Project now working directly with government agencies

APRU | November 29, 2022

The AI for Social Good Project – Strengthening AI Capabilities and Governing Frameworks in Asia and the Pacific has recently passed the milestone of onboarding two key government agencies. The project is the latest collaboration between the Association of Pacific Rim Universities (APRU), UN ESCAP, and Google.org, which commenced in mid-2021 and will run until the end of 2023. Over the past year, meetings and workshops have been held with government agencies from Thailand and Bangladesh. The confirmed government partners to join the project are the Office of National Higher Education, Science, Research and Innovation Policy Council (NXPO) of Thailand, in close collaboration with the National Electronics and Computer Center (NECTEC) and the National Science and Technology Development Agency and the Institute of Field Robotics (FIBO) under the King Mongkut’s University of Technology Thonburi, and the Bangladesh Aspire to Innovate (a2i) Programme. NXPO and a2i are affiliated with Thailand’s Ministry of Higher Education, Science, Research and Innovation and the ICT Division and Cabinet Division of Bangladesh, respectively. The AI for Social Good multi-stakeholder network was initially set up in 2019, among the first milestones being the creation of a platform that convenes leading experts from the region to explore opportunities and challenges for maximizing AI benefits for society. After these activities engaged a wide range of policy experts and practitioners, the three project partners decided that it was the right time to move on to the next stage of working directly with government agencies to apply the insights generated through the collaborative project to date. The aim has been to work with government partners in Asia and the Pacific to grow sound and transparent AI ecosystems that support sustainable development goals. “Recognizing that AI offers transformative solutions for achieving the SDGs, we are pleased to participate in the AI for Social Good Project to share experience and research insights to develop enabling AI policy frameworks.” -Dr. Kanchana Wanichkorn, NXPO’s Vice President. NXPO identified ‘Poverty Alleviation’ and ‘Medicine and Healthcare’ as two areas of need that are now tackled by two academic project teams. To alleviate poverty and inequality, the Thai government has developed data-driven decision-making systems to improve public access to state welfare programs. The project, under the academic leadership of the Australia National University (ANU) team, will focus on enhancing the human-centered design and public accessibility of these technologies to support successful implementation. In addition, research on AI for medical applications has increased exponentially in the past few years in Thailand. However, the progress in developing and applying AI from research to market in these areas is relatively slow. To support and accelerate the use of AI in medicine and healthcare, the expert team from the National University of Singapore (NUS) will focus their research and analysis on identifying crucial bottlenecks and gaps that impede the beneficial use of AI. While the two Bangladesh projects both focus on the need for ‘Continuing and Personalized Pregnancy Monitoring’ (to improve health outcomes during and after birth), they are exploring different aspects of this key focus area for the government of Bangladesh. Under the leadership of the team from NUS & KAIST, the first project investigates challenges in perceptions and reception of incorporating AI into continuous pregnancy monitoring systems. Under the leadership of the University of Hawai‘i Team, the second project circles in on technological issues of Bangladesh’s healthcare sector and their impacts on AI-based data analysis and decision-making processes. The academic integrity of both sets of country projects is overseen by Toni Erskine, Professor of International Politics and Director of the Coral Bell School of Asia Pacific Affairs at ANU. Erskine guides both the conception of the research questions in collaboration with the government partners and the delivery of the project outputs by providing support for the four academic teams in developing their projects. “It has been incredibly rewarding to lead a project that brings together such an impressive, multidisciplinary group of researchers with government agencies that are so passionate about finding solutions to crucial problems – ranging from poverty alleviation to maternal health care, the process of working closely with government agencies from the outset to discuss these problems and co-design research questions makes this project unique and genuinely collaborative. I’m very proud to be part of it.” -Toni Erskine, Professor of International Politics and Director of the Coral Bell School of Asia Pacific Affairs at ANU. The following steps for the ‘AI for Social Good Project: Strengthening AI Capabilities and Governing Frameworks in Asia and the Pacific’ project will be to review and discuss the first complete drafts of the research papers by the four academic teams at a workshop in January. The partner government agencies from Bangladesh and Thailand will attend the workshop. Workshops with both government teams will also follow the presentation of final papers in the second quarter of 2023. To mark the project's conclusion, a summit with all participants in the project will be held in mid-2023 at the Australia National University.

Read More

Events