Government Business
Indigov | May 31, 2022
Tusk Venture Partners, 8VC, Wicklow Capital, Align Ventures, and Valor Equity Partners participated in a $25 million Series B investment round for Indigov, the premier constituent service platform for public officials. This takes the total amount raised by the company to more than $38.3 million.
Indigov is a multi-channel constituent experience management platform that helps public officials organize, respond to, and engage those they serve proactively. It was launched in 2019. Officials may get real-time insight into the pulse of their constituency thanks to the platform's rich reporting and analytics.
Indigov is also used by the federal, state, and local governments to manage casework and triage incoming communications that might otherwise clog their inboxes. Indigov presently helps hundreds of congressional, state, and municipal leaders who represent more than 150 million people in the United States.
Americans have relied on their government for aid more than ever in the last two years during the pandemic, from obtaining COVID and unemployment resources to expressing political expression. In general, the number of contacts with public authorities has gone up five times in the last ten years. This is partly because people now have more ways to get in touch, such as through email and social media.
Staffing, budgets, and technology, on the other hand, have stayed unchanged. This has put a lot of pressure on employees, as well as disillusionment among voters and a loss of faith in our government.
The U.S. government receives close to 53 billion requests a year from the public, the vast majority of which are managed in spreadsheets, email, physical paper, and outdated legacy databases. No company could function managing the level of communications public officials receive with the tools they use - when they fail, we all fail."
Alex Kouts, CEO and Founder of Indigov
Alex further added that these touch points are the democratic user experience, and they must be improved. Every day, they collaborate with government authorities to provide a service that not only meets but exceeds, private market expectations. They are making a whole new category of software to change the way people interact with the government from the ground up.
Read More
Emerging Technology
SDI Presence LLC | May 16, 2022
SDI Presence LLC (SDI), an IT consultancy and managed services provider (MSP), announces the update of its technology-focused delivery model to best meet the changing needs of its government technology clients.
These new positions – along with a new team structure and expanded delivery methodologies – will allow SDI to better share our depth of knowledge in government enterprise technologies by leveraging our broad experience working with municipalities, special districts, counties, and state government agencies."
Jonathan Gair, Vice President of Operations at SDI Presence
SDI's shift toward a horizontally focused practice model is designed to best position the firm's subject matter expertise to directly impact customer value. Issues with designing, configuring, and testing systems tend to re-occur across technology partners, leading to frustration, inefficiencies, and sometimes flawed deployments. With its new model, SDI is positioning its expert Practice Leads to deliver industry-specific and well-honed methodologies, content, test cases, and design planning services, supported by the SDI consultant team.
"SDI is growing," Jonathan Gair added. "We did not want to lose sight of what makes us unique: our local presence. Now, our directors will be more available to help clients improve services, while our practice leads maintain ownership of the day-to-day project oversight role."
To lead this enhanced Advisory practice, SDI has promoted four experienced SDI personnel to the newly created positions of Practice Leads, with each serving as the leader of a specific technology area:
IT Strategic Planning: Project Manager Lee Curtis will build on his over 40 years of experience leading over 50 IT Strategic Plans and Assessments, and previous experience as a public sector IT Director and CIO.
Land Management Systems (LMS): Project Manager Rick Keyes, a 30-year veteran who specializes in IT and vendor management with state governments and holds PMP and Prosci OCM certifications, will lead the Land Management System (LMS) practice.
Enterprise Resource Planning (ERP): Project Managers David Gougis and Wendell Yacur will co-lead SDI's ERP practice, building on their combined half century of experience working as advisors to the public sector space. Wendell Yacur is a 30-year IT professional with a focus on management consulting for state governments, while David Gougis has more than 30 years of experience in both technology and finance consulting and as held Lead roles for public sector agencies.
Supporting each Lead will be a regionally focused Director of Operations that is dedicated to client success.
"I truly believe that Rick, Lee, David and Wendell represent one of the strongest, most experienced teams available to organizations," said Hardik Bhatt, President and Chief Growth Office of SDI Presence. "Their backgrounds in procurements, implementations and strategic planning make them subject matter experts in systems that often touch all departments within an organization, meaning they can help facilitate even the toughest, most challenging projects."
These promotions occur as SDI Presence is seeing substantial growth in its government and utilities practices. Seasoned cloud and IT managed services industry leaders Hardik Bhatt, Prasad Alavilli, and Sunil Thomas recently joined SDI, as the firm aggressively builds out legacy IT modernization solutions. In 2021, SDI announced that the firm secured an infusion of private equity capital with Abry Partners, a Boston, Massachusetts-based private equity firm, to fund its growth.
About SDI Presence LLC
SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients' technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation's largest airports, utilities, commercial real estate portfolios, and government agencies.
Read More
Cybersecurity
Carahsoft | April 19, 2022
Carahsoft Technology Corp., the Trusted Government IT Solutions Provider announced that it has been named the 2022 BlackBerry NALA Distributor of the Year. On April 5-6, 2022, BlackBerry hosted a virtual partner sales event with the theme “The Power of…”, which highlighted the power of partnership and vision, joint market opportunities, and technical strategy. The virtual event attracted more than 300 global solution providers, MSSPs, and distributors.
We value our long-standing partnership with Blackberry and are honored to be named the Distributor Partner of the Year for North America and Latin America for 2022.”
Michael Shrader, Vice President of Innovative and Intelligence Solutions at Carahsoft
BlackBerry recognized winners in four categories, and three regions representing North America and Latin America; Europe, Middle East and Africa (EMEA); and Asia-Pacific (APAC). Award winners were selected from among the thousands of BlackBerry partners based on their commitment to innovation and differentiation of BlackBerry cybersecurity products and brand in the market. The award winners also align with BlackBerry’s strategy and commitment to driving exponential new business growth.
“We are thrilled to honor these outstanding partners and extremely proud to work with the Carahsoft team to ensure our customers are both secure and protected amidst a threat landscape that continues to increase in both scale and complexity. We look forward to building on our shared success in the months and years to come.” Colleen McMillan, Vice President, Global Channel Sales, Cybersecurity.
About Carahsoft
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and Engagement, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Read More