Home > Companies > C-Suite On Deck > Q&A with Randy Frisch, CMO at Uberflip

Q&A with Randy Frisch, CMO at Uberflip

MEDIA 7 | September 26, 2019

Q&A with Randy Frisch
Randy Frisch, CMO and Co-Founder at Uberflip has led the content experience movement, prompting marketers to think beyond content creation and focus on the experience. 

Randy also co-hosts the Conex Show, a weekly podcast featuring top marketers and their strategies and secrets to success. His talks empower marketers with the strategies they need to capture their audiences, prove their worth, and align their vision.

MEDIA 7: If I were to say to a bunch of people who know you, ‘Give me three adjectives that best describe you’, what would I hear?
RANDY FRISCH: Determined, passionate, caring.

M7: From Flipbooks to the world’s first content experience platform in just 6 years. What are some of the top reasons that helped drive Uberflip to where it is now?
RF:  We started as a solution that would allow marketers to share content to readers whenever they wanted and on whichever devices. People still want to consume content whenever they want. Think of the way in which we consume video content on Netflix or music content on Spotify. We’ve been successful in large part because we’ve been able to create a product that marketers need, that make it easier for their buyers to become customers. But that hasn’t been enough.
The differentiator for us is culture—the values we strive for as an organization (not just the work environment). I’ll share my 3 favourites here:

● H.U.S.T.L.E.: this one stands for Heart, Unique, Skill, Tech, Lean, Entrepreneurial. My co-founder, Yoav Schwartz, and I actually screen new hires for these traits.
● Valuable, Relevant & Consistent: this one comes from the initial definition of Content Marketing (“creating and distributing valuable, relevant and consistent content”) by Robert Rose and Joe Pullizzi at the Content Marketing Institute. It only makes sense that our teams and employees should expect to be valuable, relevant, and consistent.
● Give Back: It’s important for us to give back to our communities and while we do this in numerous ways led by people across our team, one of my favourites is an annual charity ping pong tournament we host called Startupong which brought together startups in Toronto to raise $50,000 for Sick Kids hospital this year.
We’ve been successful mostly because we’ve been able to create a brand around engaging our team, our customers, and even our partners around these values.


"As marketers, we need to take our buyers on a journey using content. We need to be able to get a buyer from one piece of content to the next—think of a nice hiking trail through the woods."

M7: How can modern marketers leverage the personalized content recommendations given by Uberflip AI?
RF: It all comes down to the journey we take our buyers through. We recently produced a report with Heinz Marketing in which we found that only “1 in 3 B2B marketing leaders [of 283 interviewed] believe their current website encourages people to engage with their content at a high volume”. Essentially, we are leading buyers to a piece of content and leaving them to fend for themselves among your content. A visual I like to use is that of walking someone into a dark forest with no pathway and leaving them there. Not a good experience at all. As marketers, we need to take our buyers on a journey using content. We need to be able to get a buyer from one piece of content to the next—think of a nice hiking trail through the woods.

Uberflip AI serves up recommendations on our platform personalized to our buyers after they’ve consumed a piece of content. This allows them to stay and engage with more content while they’re in a content experience. Uberflip AI gives marketers the ability to predict what topic or piece of content their buyer might be interested in based on their behavior on a website, benchmark them against other users, and deliver content that they might be interested in, in order to extend their journey.


"Buyers want personalized content and they want it when they’re ready to buy. And it has to be a great experience."

M7: How does user-generated content help in scaling ABM campaigns at Uberflip?
RF: I believe the best UGC for ABM (acronym overload!) is the reviews from customers. The best way to learn is from our peers. We often copy our competitors or look for best practices. There are many ways we can relate to a target account by showing them what their peers are saying. It could be finding a tweet from someone they respect speaking about the value of your platform. Think of it this way. If Roger Federer tweeted that a certain shoe was key to his play you'd likely win over other aspiring tennis players. In the world of B2B marketing, we can sometimes find more professional review sites like G2 or TrustRadius where highlighting a review from someone in a related industry can help win over the next target account.

M7: There is a lot of buzz around your book “F#ck Content Marketing”. What inspired you to preach this influential gospel?
RF: I was off to Dreamforce in 2017 and I came across a SiriusDecisions stat that 60-70% of all marketing content goes unused. It brought to light that even I contributed to this problem by driving my team to create more and more content. I had a revelation.

Thanks to Robert Rose and Joe Pulizzi at the Content Marketing Institute, content marketing was supposed to be about creating and distributing content “with the objective of driving profitable customer action.” But somewhere along the line, it became too much about creation and not enough about distribution and driving customer action (converting). And when marketers were distributing content, we weren’t distributing it in ways that led to profitable customer action—think of all those generic emails we sent people, loaded with links to videos and blog posts spread across the internet. We were sending people into dark scary forests full of content (sometimes that of our competitors). And we never got them back.

It all hit me. So I said “f#ck content marketing”, or rather, f#ck what it had become. My mission over the last two years has become to teach marketers how to create great personalized online experiences that we can send our buyers to, that actually take them on a journey leading to a conversion.


"Marketing is now becoming creating and distributing content to drive profitable customer action."

M7: What is the idea behind ‘The Conex’ (podcast show) hosted by you every week, which is already a big hit among the viewers?
RF: After 3 years and 227 episodes, we’ve decided to end the Content Experience Show and start fresh with a new show, The Marketer’s Journey, launching October. We had a great base of listeners and guests, but we wanted to spend more time focusing on the concept of the journey—both, the journey that our buyers go through, and the journey we go through as marketers. I’ll be speaking in-depth with marketing leaders about what their journey has looked like as marketers and what they strive for in creating great experiences for their buyers and customers.

M7: How do you see content marketing evolving over time?
RF: We’re not just seeing the evolution of content marketing, we’re seeing the evolution of marketing as a whole. Marketing is now becoming creating and distributing content to drive profitable customer action.
Let’s take a look for a moment at the way in which we consume video and music media. We went from syndicated TV shows and weekly programming on set channels (cable) to having bingeable content ready for us on demand (Netflix, Hulu, etc). We went from listening for our favourite song to be played on the radio, to downloading songs on iTunes, to now getting recommended curated playlists and artists based on my listening history on Spotify. We can search for content we want on demand and binge it for as long as we want. And we can do it whenever we want on multiple different devices around us.

Our buyers want personalized content and they want it when they’re ready to buy. And it has to be a great experience. Marketers are starting to catch on. We’re starting to spend time and money on analyzing the data, having great salespeople, and even on distribution. The difference-maker is that marketers are spending more time and money on personalized content experiences and using a content experience platform like Uberflip to accelerate the buyer journey.

ABOUT UBERFLIP

Uberflip is the world’s #1 Content Experience Platform (CEP). With tools to aggregate all your marketing content, they empower B2B marketing and sales teams to create personalized content experiences to engage accounts, nurture prospects, and convert leads, without the help of IT. It’s their mission to put control back in the hands of marketing teams to deliver high-converting experiences, that put the customer front and center.

More C-Suite on deck

Q&A with Ben Lamm, Founder and CEO at Hypergiant

Media 7 | February 23, 2021

Ben Lamm, Founder and CEO at Hypergiant, has been launching and building disruptive businesses for over a decade. Prior to Hypergiant, he was the CEO and founder of Conversable, the leading conversational intelligence platform that helps brands reach their customers through automated experiences on all major voice and text platforms. In addition to leading and growing his companies, he is active in angel investing, incubators, and startup communities, with investments in the software and emerging tech space. He has served as an active voice in the tech community, as well as an active mentor to fellow entrepreneurs on how to build disruptive businesses through accelerators and corporate programs.

Read More

Q&A with Sangram Vajre, Co-founder & Chief Evangelist at Terminus

MEDIA 7 | January 9, 2020

Sangram Vajre, Co-Founder & Chief Evangelist at Terminus is also an author and host of the podcast FlipmyFunnel. He is one of the leading minds in B2B marketing. MEDIA 7: What are you passionate about? SANGRAM VAJRE: Three things: Lead professionally. Grow personally. Love family. M7: Terminus has been recognized as one of Georgia’s 40 fastest-growing companies by ACG Atlanta. What factors contribute to this pace? SV: One of our core values is #OneTeam – which means we think and act as one team and know that if we treat our team right, they will treat our customers amazing. There are no great companies, only great people that make those companies.

Read More

Q&A with Andrea Lechner-Becker, Chief Marketing Officer at LeadMD

MEDIA 7 | December 5, 2019

Andrea Lechner-Becker, Chief Marketing Officer at LeadMD is an experienced Marketing and Sales Executive with a demonstrated history of working in the marketing and advertising industry. Skilled in Business Process, Marketo, Sales, Customer Relationship Management (CRM), and IT Service Management, Andrea is also a strong business development professional and a storyteller. MEDIA 7: What inspired you to get into marketing? ANDREA LECHNER: Frankly, not having better options. I originally attended the University of Wisconsin-La Crosse thinking I’d major in Archaeology. I wanted to be Indiana Jones! But, after visiting the archaeology building – i.e. the cold, dark basement of the science building – where a girl sat to piece together pieces of an old Native American vase, I knew archaeology was not going to be the right path for me. And so, without being good at science and a major in art or art history was unlikely to pay my bills, I decided to go into “business”. I originally registered as a management major, but took my first marketing class and thought it was more interesting and switched my sophomore year. That was pretty much it. I’d never been involved in business classes or DECA in high school – I didn’t really know what to do or what jobs in marketing were even possible. I dumb lucked myself into it really. M7: As a storyteller, do you relate the brand to a story or story to the brand? AL: Both? Neither? I think there are stories in every brand, because there are people working on the brand and people engaging with the brand and people using what the brand creates. People, most often a single person, are at the heart of great stories. You can start with the “point” of the story you’re trying to tell. Say you have a software that help accountants better create reports for board meetings. It’s likely you’ll want to tell a success story about an accountant getting promoted to CFO in part because your software helped better communicate their work product to the board. You could have the idea for that and go looking for that story in your customers. OR, you could hear that story, and say, “That’s amazing!” and share it with customers, partners and internal people. Stories are all around us – the most important thing is to keep your ears and eyes open for finding them.

Read More

Q&A with Ben Lamm, Founder and CEO at Hypergiant

Media 7 | February 23, 2021

Ben Lamm, Founder and CEO at Hypergiant, has been launching and building disruptive businesses for over a decade. Prior to Hypergiant, he was the CEO and founder of Conversable, the leading conversational intelligence platform that helps brands reach their customers through automated experiences on all major voice and text platforms. In addition to leading and growing his companies, he is active in angel investing, incubators, and startup communities, with investments in the software and emerging tech space. He has served as an active voice in the tech community, as well as an active mentor to fellow entrepreneurs on how to build disruptive businesses through accelerators and corporate programs.

Read More

Q&A with Sangram Vajre, Co-founder & Chief Evangelist at Terminus

MEDIA 7 | January 9, 2020

Sangram Vajre, Co-Founder & Chief Evangelist at Terminus is also an author and host of the podcast FlipmyFunnel. He is one of the leading minds in B2B marketing. MEDIA 7: What are you passionate about? SANGRAM VAJRE: Three things: Lead professionally. Grow personally. Love family. M7: Terminus has been recognized as one of Georgia’s 40 fastest-growing companies by ACG Atlanta. What factors contribute to this pace? SV: One of our core values is #OneTeam – which means we think and act as one team and know that if we treat our team right, they will treat our customers amazing. There are no great companies, only great people that make those companies.

Read More

Q&A with Andrea Lechner-Becker, Chief Marketing Officer at LeadMD

MEDIA 7 | December 5, 2019

Andrea Lechner-Becker, Chief Marketing Officer at LeadMD is an experienced Marketing and Sales Executive with a demonstrated history of working in the marketing and advertising industry. Skilled in Business Process, Marketo, Sales, Customer Relationship Management (CRM), and IT Service Management, Andrea is also a strong business development professional and a storyteller. MEDIA 7: What inspired you to get into marketing? ANDREA LECHNER: Frankly, not having better options. I originally attended the University of Wisconsin-La Crosse thinking I’d major in Archaeology. I wanted to be Indiana Jones! But, after visiting the archaeology building – i.e. the cold, dark basement of the science building – where a girl sat to piece together pieces of an old Native American vase, I knew archaeology was not going to be the right path for me. And so, without being good at science and a major in art or art history was unlikely to pay my bills, I decided to go into “business”. I originally registered as a management major, but took my first marketing class and thought it was more interesting and switched my sophomore year. That was pretty much it. I’d never been involved in business classes or DECA in high school – I didn’t really know what to do or what jobs in marketing were even possible. I dumb lucked myself into it really. M7: As a storyteller, do you relate the brand to a story or story to the brand? AL: Both? Neither? I think there are stories in every brand, because there are people working on the brand and people engaging with the brand and people using what the brand creates. People, most often a single person, are at the heart of great stories. You can start with the “point” of the story you’re trying to tell. Say you have a software that help accountants better create reports for board meetings. It’s likely you’ll want to tell a success story about an accountant getting promoted to CFO in part because your software helped better communicate their work product to the board. You could have the idea for that and go looking for that story in your customers. OR, you could hear that story, and say, “That’s amazing!” and share it with customers, partners and internal people. Stories are all around us – the most important thing is to keep your ears and eyes open for finding them.

Read More

Related News

EMERGING TECHNOLOGY

Copado Achieves FedRAMPⓇ Authorization for Its DevOps Platform

PR Newswire | May 16, 2023

Copado, the leader in low-code DevOps, today announced it has achieved Federal Risk and Authorization Management Program (FedRAMPⓇ) authorization to operate (ATO) at the moderate impact level. Copado has a proven track record of working with customers in the public sector, such as the Center for Medicare & Medicaid Innovation (CMMI), the Federal Deposit Insurance Corporation (FDIC), and the U.S. Department of Veterans Affairs (VA), to improve the quality, speed and security of their software delivery and cloud transformations. "FedRAMP empowers agencies to use modern cloud technologies, with emphasis on security and protection of government information, and helps accelerate the adoption of secure, cloud solutions," said Kyle Tobener, Vice President of Security and IT for Copado. "Now that government agencies have entered the world of the cloud, they must have the agility and flexibility to respond to citizen needs. Copado enables government agencies to respond faster, achieve higher levels of software quality, deliver more digital services and scale to unprecedented demands." As one of the first federal agencies to work with Copado, the VA needed help organizing nearly a dozen teams with hundreds of developers who were all working on multiple concurrent Salesforce projects. With Copado, the VA was able to cut its deployment time in half and hasn't missed one deployment since implementation. The VA has fully authorized Copado for three years, which allows other federal agencies to expedite their own procurement decisions. Copado is the only DevOps platform for Salesforce to achieve FedRAMP, ISO 27001, SOC 2 Type 1, and GDPR compliance. As the only cloud-based DevOps solution that meets all of these rigorous standards, Copado is the most trusted low-code delivery platform in the world. "In light of President Biden's Executive Order on the nation's cybersecurity, the public sector is increasingly moving to secure cloud services," said Casey Coleman, Senior Vice President, Global Government Solutions for Salesforce. "Achieving FedRAMP authorization is a key competitive advantage in the marketplace and demonstrates a commitment to helping public sector agencies accelerate their digital transformation goals. Congratulations to Copado for achieving this important milestone." Copado's DevOps solutions are available through Carahsoft and its resellers on the following government contracts: SEWP V contracts NNG15SC03B and NNG15SC27B, ITES-SW2 Contract W52P1J-20-D-0042, NASPO ValuePoint Master Agreement #AR2472, NCPA Contract NCPA01-86, OMNIA Partners Contract #R191902, CA SLP: SLP-17-70-0139E, IN QPA: 0000000000000000000021430, OH MCSA: Ohio Master Cloud SA-0016 and TX DIR 4288: DIR-TSO-4288. "Copado's FedRAMP ATO designation exemplifies their unwavering commitment to providing secure, reliable and compliant solutions to the Federal Government," said Bethany Blackwell, Vice President of the Salesforce Business Unit at Carahsoft. "This milestone underscores Copado's dedication to helping Federal agencies streamline their DevOps processes, while adhering to the highest standards of security and compliance. We look forward to continuing to deliver innovative technology solutions to Federal agencies with Copado and our reseller partners." About Copado Copado is the leading DevOps and testing solution for low-code SaaS platforms that run the world's largest digital transformations. Backed by Insight Partners, Salesforce Ventures and SoftBank Vision Fund, Copado accelerates multi-cloud, enterprise deployments by automating the end-to-end software delivery process to maximize customers' return on their cloud investment. More than 1,200 companies rely on Copado to drive digital transformation with speed, quality and value including Boston Scientific, Coca-Cola, Fair Trade, Linde, MassMutual, Schneider Electric and Shell. Copado processes over 50 million DevOps transactions per month and is rated with a 100% score on the Salesforce AppExchange. More information can be found at: http://www.copado.com.

Read More

EMERGING TECHNOLOGY, GOVERNMENT BUSINESS

Maximus wins major UK government contract

Businesswire | May 29, 2023

Maximus, a leading provider of health, employment, and digital customer services globally, has been selected as the largest provider of the new Functional Assessment Services (FAS) contract, due to launch in 2024. The award maintains Maximus’ position as a leading provider of health assessments to the UK government. Since 2015 Maximus has been the only national provider of the Health Assessment Advisory Service on behalf of the Department for Work and Pensions. Maximus transformed the assessment service, with waiting times significantly reduced and record customer satisfaction. From 2024, assessments will be delivered on a regional basis. Maximus will deliver across Scotland and Northern England, and as a delivery partner to Capita across the Midlands and Wales. The combined estimated value of the contracts, including subcontracting, is £800m/$1bn over five years, with the option to extend for a further two years. Dr Paul Williams, Division President of Maximus UK, said: “We are delighted to continue our partnership with DWP to deliver the next generation of health and disability assessments. We remain committed to working with stakeholders, including disabled people and their representative groups, to improve customer experience in the assessment process, delivering a sensitive, respectful and expert service to the millions of people who rely on these services to access financial support”. Bruce Caswell, President and Chief Executive Officer of Maximus, said: “This award continues our expansion in the UK market. With our strong track record of transforming services on behalf of government, and our strategic focus on the future of health services globally, we are proud to be working with DWP on the delivery of this important new service”. About Maximus in the UK Maximus delivers services that help more than 2 million people each year in the UK move forward with their lives. Operating from more than 285 locations, Maximus is one of the largest providers of employment, health, and digital customer services in the country. Maximus employs over 5,000 specialists, including more than 1,000 employment advisors and 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. We are proud to be a Disability Confident Leader and Living Wage Employer.

Read More

EMERGING TECHNOLOGY, CYBERSECURITY

OnSolve® Strengthens Government Security and Compliance with FedRAMP® Authorization as Risk Hits an All-Time High

PR Newswire | May 23, 2023

OnSolve, a leading critical event management provider that enables organizations to mitigate physical threats and remain agile when a crisis strikes, today announced its Federal Risk and Authorization Management Program (FedRAMP) authorization, certifying its technology has successfully gone through a rigorous review and assessment process to meet stringent federally defined standards. With the news, OnSolve continues to offer federal agencies cloud-based, secure technology to keep them ahead of risk and streamline communication during a disruption or crisis. "Government agencies are facing significant challenges from a dynamic risk landscape and need secure technology to help them mitigate all manner of threats," said OnSolve Chief Executive Officer Mark Herrington. "Our recent Global Risk Impact report found staggering increases across infrastructure, severe weather and transportation threats. Today's news reinforces our commitment to helping the public sector navigate this complexity and keep people, places and property as safe as possible." FedRAMP authorization enables the federal government to accelerate the adoption of cloud-based vendors by creating transparent standards and processes for security authorizations, including a C-level security evaluation from the Department of Defense, the General Services Administration and the Department of Homeland Security. By achieving FedRAMP authorization, the public sector can rapidly deploy the OnSolve Platform at a time when physical threats are rapidly increasing, helping agencies strengthen their security posture and mitigate the impact of threats to their people and assets. Federal agencies will continue to use the OnSolve Platform to securely manage risks, communicate quickly and activate crisis teams from any location. OnSolve can be found on the FedRAMP Marketplace here. "Government agencies have a duty to protect their employees and the missions they serve from physical threats that are becoming increasingly common," said Dustin Radtke, CTO, OnSolve. "There is a clear sense of urgency to support the public sector with secure solutions that keep organizations agile and resilient in today's dynamic threat landscape. Increasing the adoption of a solution like the OnSolve Platform will save lives, protect critical infrastructure and enable operational agility. We remain committed to deepening our partnerships within the public sector." OnSolve's public sector customer base includes over 40 percent of authorized Integrated Public Alert & Warning Systems (IPAWS) authorities, cities and counties, 250 utility agencies and 50 federal agencies. Whether a severe weather event, natural disaster or power outage, the OnSolve Platform detects and shares timely updates on public safety emergencies and other public threats, with multi-modal delivery options including mobile, text, email, phone, social media and more. OnSolve's recent release of the 2023 Global Risk Impact Report identifies three rising threats across the U.S. Infrastructure and technology failures (+807%), transportation accidents (+296%) and extreme weather (+42%) increased significantly in 2022 when compared to 2021. To read the 2023 OnSolve Global Risk Impact report, please visit www.onsolve.com/GRI. About OnSolve OnSolve is a leading critical event management provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, critical communications and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property. With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy. For more information, please visit www.onsolve.com.

Read More

EMERGING TECHNOLOGY

Copado Achieves FedRAMPⓇ Authorization for Its DevOps Platform

PR Newswire | May 16, 2023

Copado, the leader in low-code DevOps, today announced it has achieved Federal Risk and Authorization Management Program (FedRAMPⓇ) authorization to operate (ATO) at the moderate impact level. Copado has a proven track record of working with customers in the public sector, such as the Center for Medicare & Medicaid Innovation (CMMI), the Federal Deposit Insurance Corporation (FDIC), and the U.S. Department of Veterans Affairs (VA), to improve the quality, speed and security of their software delivery and cloud transformations. "FedRAMP empowers agencies to use modern cloud technologies, with emphasis on security and protection of government information, and helps accelerate the adoption of secure, cloud solutions," said Kyle Tobener, Vice President of Security and IT for Copado. "Now that government agencies have entered the world of the cloud, they must have the agility and flexibility to respond to citizen needs. Copado enables government agencies to respond faster, achieve higher levels of software quality, deliver more digital services and scale to unprecedented demands." As one of the first federal agencies to work with Copado, the VA needed help organizing nearly a dozen teams with hundreds of developers who were all working on multiple concurrent Salesforce projects. With Copado, the VA was able to cut its deployment time in half and hasn't missed one deployment since implementation. The VA has fully authorized Copado for three years, which allows other federal agencies to expedite their own procurement decisions. Copado is the only DevOps platform for Salesforce to achieve FedRAMP, ISO 27001, SOC 2 Type 1, and GDPR compliance. As the only cloud-based DevOps solution that meets all of these rigorous standards, Copado is the most trusted low-code delivery platform in the world. "In light of President Biden's Executive Order on the nation's cybersecurity, the public sector is increasingly moving to secure cloud services," said Casey Coleman, Senior Vice President, Global Government Solutions for Salesforce. "Achieving FedRAMP authorization is a key competitive advantage in the marketplace and demonstrates a commitment to helping public sector agencies accelerate their digital transformation goals. Congratulations to Copado for achieving this important milestone." Copado's DevOps solutions are available through Carahsoft and its resellers on the following government contracts: SEWP V contracts NNG15SC03B and NNG15SC27B, ITES-SW2 Contract W52P1J-20-D-0042, NASPO ValuePoint Master Agreement #AR2472, NCPA Contract NCPA01-86, OMNIA Partners Contract #R191902, CA SLP: SLP-17-70-0139E, IN QPA: 0000000000000000000021430, OH MCSA: Ohio Master Cloud SA-0016 and TX DIR 4288: DIR-TSO-4288. "Copado's FedRAMP ATO designation exemplifies their unwavering commitment to providing secure, reliable and compliant solutions to the Federal Government," said Bethany Blackwell, Vice President of the Salesforce Business Unit at Carahsoft. "This milestone underscores Copado's dedication to helping Federal agencies streamline their DevOps processes, while adhering to the highest standards of security and compliance. We look forward to continuing to deliver innovative technology solutions to Federal agencies with Copado and our reseller partners." About Copado Copado is the leading DevOps and testing solution for low-code SaaS platforms that run the world's largest digital transformations. Backed by Insight Partners, Salesforce Ventures and SoftBank Vision Fund, Copado accelerates multi-cloud, enterprise deployments by automating the end-to-end software delivery process to maximize customers' return on their cloud investment. More than 1,200 companies rely on Copado to drive digital transformation with speed, quality and value including Boston Scientific, Coca-Cola, Fair Trade, Linde, MassMutual, Schneider Electric and Shell. Copado processes over 50 million DevOps transactions per month and is rated with a 100% score on the Salesforce AppExchange. More information can be found at: http://www.copado.com.

Read More

EMERGING TECHNOLOGY, GOVERNMENT BUSINESS

Maximus wins major UK government contract

Businesswire | May 29, 2023

Maximus, a leading provider of health, employment, and digital customer services globally, has been selected as the largest provider of the new Functional Assessment Services (FAS) contract, due to launch in 2024. The award maintains Maximus’ position as a leading provider of health assessments to the UK government. Since 2015 Maximus has been the only national provider of the Health Assessment Advisory Service on behalf of the Department for Work and Pensions. Maximus transformed the assessment service, with waiting times significantly reduced and record customer satisfaction. From 2024, assessments will be delivered on a regional basis. Maximus will deliver across Scotland and Northern England, and as a delivery partner to Capita across the Midlands and Wales. The combined estimated value of the contracts, including subcontracting, is £800m/$1bn over five years, with the option to extend for a further two years. Dr Paul Williams, Division President of Maximus UK, said: “We are delighted to continue our partnership with DWP to deliver the next generation of health and disability assessments. We remain committed to working with stakeholders, including disabled people and their representative groups, to improve customer experience in the assessment process, delivering a sensitive, respectful and expert service to the millions of people who rely on these services to access financial support”. Bruce Caswell, President and Chief Executive Officer of Maximus, said: “This award continues our expansion in the UK market. With our strong track record of transforming services on behalf of government, and our strategic focus on the future of health services globally, we are proud to be working with DWP on the delivery of this important new service”. About Maximus in the UK Maximus delivers services that help more than 2 million people each year in the UK move forward with their lives. Operating from more than 285 locations, Maximus is one of the largest providers of employment, health, and digital customer services in the country. Maximus employs over 5,000 specialists, including more than 1,000 employment advisors and 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. We are proud to be a Disability Confident Leader and Living Wage Employer.

Read More

EMERGING TECHNOLOGY, CYBERSECURITY

OnSolve® Strengthens Government Security and Compliance with FedRAMP® Authorization as Risk Hits an All-Time High

PR Newswire | May 23, 2023

OnSolve, a leading critical event management provider that enables organizations to mitigate physical threats and remain agile when a crisis strikes, today announced its Federal Risk and Authorization Management Program (FedRAMP) authorization, certifying its technology has successfully gone through a rigorous review and assessment process to meet stringent federally defined standards. With the news, OnSolve continues to offer federal agencies cloud-based, secure technology to keep them ahead of risk and streamline communication during a disruption or crisis. "Government agencies are facing significant challenges from a dynamic risk landscape and need secure technology to help them mitigate all manner of threats," said OnSolve Chief Executive Officer Mark Herrington. "Our recent Global Risk Impact report found staggering increases across infrastructure, severe weather and transportation threats. Today's news reinforces our commitment to helping the public sector navigate this complexity and keep people, places and property as safe as possible." FedRAMP authorization enables the federal government to accelerate the adoption of cloud-based vendors by creating transparent standards and processes for security authorizations, including a C-level security evaluation from the Department of Defense, the General Services Administration and the Department of Homeland Security. By achieving FedRAMP authorization, the public sector can rapidly deploy the OnSolve Platform at a time when physical threats are rapidly increasing, helping agencies strengthen their security posture and mitigate the impact of threats to their people and assets. Federal agencies will continue to use the OnSolve Platform to securely manage risks, communicate quickly and activate crisis teams from any location. OnSolve can be found on the FedRAMP Marketplace here. "Government agencies have a duty to protect their employees and the missions they serve from physical threats that are becoming increasingly common," said Dustin Radtke, CTO, OnSolve. "There is a clear sense of urgency to support the public sector with secure solutions that keep organizations agile and resilient in today's dynamic threat landscape. Increasing the adoption of a solution like the OnSolve Platform will save lives, protect critical infrastructure and enable operational agility. We remain committed to deepening our partnerships within the public sector." OnSolve's public sector customer base includes over 40 percent of authorized Integrated Public Alert & Warning Systems (IPAWS) authorities, cities and counties, 250 utility agencies and 50 federal agencies. Whether a severe weather event, natural disaster or power outage, the OnSolve Platform detects and shares timely updates on public safety emergencies and other public threats, with multi-modal delivery options including mobile, text, email, phone, social media and more. OnSolve's recent release of the 2023 Global Risk Impact Report identifies three rising threats across the U.S. Infrastructure and technology failures (+807%), transportation accidents (+296%) and extreme weather (+42%) increased significantly in 2022 when compared to 2021. To read the 2023 OnSolve Global Risk Impact report, please visit www.onsolve.com/GRI. About OnSolve OnSolve is a leading critical event management provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, critical communications and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property. With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy. For more information, please visit www.onsolve.com.

Read More

Spotlight

Uberflip

Uberflip

Uberflip is the world’s #1 Content Experience Platform (CEP). With tools to aggregate all your marketing content, they empower B2B marketing and sales teams to create personalized content experiences to engage accounts, nurture prospects, and convert leads, without the help of IT. It’s their mission...

Events

Utah Digital Government Summit 2023

Conference

DIGITAL TRANSFORMATION FOR GOVERNMENT TECH PROFESSIONALS AND PARTNERS

Conference

Quantum computing: where is the greatest potential for governments?

Webinar

Resources

resource image

EMERGING TECHNOLOGY

Core Security Principles for Edge Computing in Government

Whitepaper

resource image

EMERGING TECHNOLOGY, GOVERNMENT FINANCE

Workday Government Cloud and Zero Trust

Whitepaper

resource image

EMERGING TECHNOLOGY

Core Security Principles for Edge Computing in Government

Whitepaper

resource image

EMERGING TECHNOLOGY

Identity Modernization for Government Service Excellence

Whitepaper

resource image

EMERGING TECHNOLOGY, GOVERNMENT FINANCE

Workday Government Cloud and Zero Trust

Whitepaper

Events