City of Edina

Emerging Technology, Government Business

TTEC | September 23, 2022

TTEC Government Solutions LLC, a subsidiary of TTEC Holdings Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, has been awarded a broad contract to manage operations for the Customer Contact Center (CCC) of some of the largest tolling authorities in the New York-New Jersey area. Agencies that comprise the contracting authorities include New York State Thruway Authority (NYSTA) and The Port Authority...

Power Technology | February 12, 2020

US President Donald Trump has boosted the budget for nuclear energy and security for fiscal year 2021 in his request to Congress on Monday. Out of a total of $35.4bn for the whole Department of Energy, President Trump allocated $19.8bn for national nuclear security and $1.2bn for nuclear energy research and development programmes, compared with last year’s decision to allocate $16.5bn and $824m respectively. In the document, Trump said: “Nuclear energy is also critical to the nation&...

Emerging Technology

Pegasystems | October 06, 2022

Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider that builds agility into the world's leading organizations, today announced Pega Government LLC, a new corporate entity uniquely positioned to service the product requirements and compliance demands for United States government clients. With initial sponsorship from the United States Department of Justice, Pega Government LLC will architect, deliver, and support all cleared work for multiple federal and defense agencies as well ...

ctovision | March 04, 2020

Every large enterprise faces decisions on whether to code something using internal talent, code something using contractors, or buy a commercial product. For complex and sometimes hard to understand or explain reasons, the government has always had a hard time optimizing on these decisions. As we have been writing on extensively over the last several years, the federal government has a long history and a large compilation of lessons learned in this type of make vs buy decision....