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Talkdesk | October 04, 2021
Talkdesk Inc., the global customer experience leader for customer-obsessed companies, announced the launch of Talkdesk Citizen Engagement, an end-to-end customer experience (CX) solution that provides a better way for government agencies to administer benefits, communicate with applicants and recipients, and modernize their contact center operations. While different in many ways from private sector organizations, government entities are subject to the same consumer demands of toda...
The Post-Star | June 04, 2020
The semiconductor industry is seeking a $37 billion financial aid package from the federal government in a bid to reduce the United States' dependance on China for computer chip technology, an idea that has gathered support as the coronavirus pandemic has exposed the dangers of a high-tech trade imbalance with Asia. The Wall Street Journal was the first to report the proposal, which is being prepared by the Semiconductor Industry Association.The aid package, which faces an uncertain fate in ...
PCAST | February 03, 2020
The President’s Council of Advisors on Science and Technology, or PCAST reconstituted by executive order in October held its first working meeting Monday, outlining its near-term focus on quantum computing and artificial intelligence as the prime industries of the future. The body first established by then-President George W. Bush in 2001 and recommissioned by each president since brings together scientific researchers from industry and academia to advise the administration on natio...
Amazon | March 21, 2020
Four Democratic U.S. senators on Friday expressed concern in a letter to Amazon.com Inc Chief Executive Jeff Bezos that the world’s largest online retailer has not given enough support to warehouse staff during the coronavirus outbreak, according to a copy of the message seen by Reuters. The lawmakers, led by Cory Booker and including presidential candidate Bernie Sanders, pointed to a news report that said disinfectant wipes and sanitizers were in low supply at Amazon facilities. The lett...
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