U.S. Department of Veterans Affairs Innovation Center (VIC)

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VA Innovation Center (VIC), previously known as VA Innovation Initiative (VAi2) and VA Center for Innovation (VACI) historically focused on grassroots programs to diffuse leading practices across the Veterans Health Administration (VHA). The programs have been innovating on behalf of VA and Veterans since 2009. Notable achievements of VACI in human centered design now drive work carried out by the Veterans Experience Office, helped shape the Benefits Appeals legislation and developed the Reach Vet program relied upon by VHA’s Office of Mental Health.

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