GOVERNMENT FINANCE

Accela Ramps Up Customer Implementations, Cloud Migrations as State and Local Governments Tap Federal Funding and Prioritize Resiliency

Accela | February 15, 2022

Federal Funding
Accela®, the trusted provider of cloud solutions for government, today announced it closed 2021 with another quarter of continued company momentum as state and local leaders seek to maximize the impact of historic federal funding to reimagine public service delivery amid the ongoing strain of the pandemic.

"Accela is proud to be in a position to help state and local government staff navigate unprecedented challenges to deliver once-in-a-career transformations of how governments interact with their residents and local businesses," said Gary Kovacs, CEO of Accela. "We take seriously our obligation to ensure agency teams have the technology, tools and expertise to deliver mission critical services to their constituents. Accela can meet agencies' needs wherever they are on their modernization journey, and we want to seize this moment to build excellence and resilience into their ability to deliver digital services."

Accela Closes Quarter With Expanded Customer Roster, New Go-Lives

Accela closed the 2021 fiscal year with double-digit growth in annual recurring revenue and unparalleled professional services revenue performance. Additionally, customer retention is among the industry's best at 98 percent, a testament to the caliber of Accela's solutions and commitment to great government.

South Dakota Department of Health joined Accela's customer ecosystem, implementing Accela Cannabis Regulation in record time to ensure the state met its deadline obligations. Accela, along with partner CloudPWR™ and gold partner Byrne Software Technologies, Inc.™, are helping regulate and support the state's new medical cannabis program.

Other new customers added  in the last quarter include the City of Sarasota, FL; the City of Fontana, CA; Coastside County Water District, CA; and the County of Santa Cruz, AZ. Customer go-lives last quarter included St. Louis County, MO; High Point Fire Department, NC; the City of Anaheim, CA; Michigan, Bureau of Professional Licensing (BPL); Morris County, NJ; and Shelby County, TN.

Unyielding Support of Customers on Their Migration to the Cloud

Cloud solutions deliver safer, easier to manage, more cost effective, and more secure services. Last quarter, the City of Los Gatos, CA, and the California Coastal Commission successfully migrated to Accela's cloud-based platform, while three existing customers — the County of Atlantic, NJ; the County of Butte, CA; and the County of Humboldt, CA — migrated onto Accela's cloud-based Environmental Health Civic Application. This robust solution powers the fast and compliant inspections, citations, and permitting, and notifications essential to creating a healthy community.

New Implementations, Cloud Availability Fuel Accela's International Expansion

Accela's continued international expansion empowers governments across the globe to adopt a cloud-first approach to tech solutions. The company unveiled general availability of expanded SaaS offerings — including its Accela Civic Platform — in Australia and New Zealand, as well as completed its first cloud migration in the region with a local government agency in New Zealand. By migrating to the cloud, customers in the region are optimizing costs and accelerating digitization.

"Australia and New Zealand are in the process of reimagining life and work in a pandemic-impacted world. As both countries' governments have prioritized a cloud-first govtech approach they are well placed to digitize and transform citizen-facing services and to support public servants with a more flexible modern work environment," said Lizelle Hughes, director of SaaS and ISV Partnerships at Microsoft ANZ. "Microsoft is proud to support Accela's Azure-powered platform and to help empower government departments in this region to tap into the performance, resilience and security of trusted cloud."

Accela's purpose-built cloud solutions provide endless options for unique regulatory and workflow needs. A new implementation in Abu Dhabi is proof of this agility and flexibility, by enabling birth certificates to be issued through the Abu Dhabi Government Services platform powered by Accela. As a result, parents can digitally upload the required documents, pay fees, and receive a copy of their newborn's birth certificate, rather than visiting an office during this unprecedented time.

Advancing Solar Adoption

With Accela's SaaS platform and cloud solutions, government agencies are experiencing transformative outcomes for their communities and staff. Pima County and Tucson, Arizona, recently released data revealing that SolarAPP+, the innovative solar permitting solution Accela developed in partnership with the U.S. Department of Energy's National Renewable Energy Laboratory, saved more than 1,000 hours in permit processing time over seven months — expediting solar adoption, empowering staff to focus on more complex applications, and advancing local climate goals. Energy Secretary Jennifer Granholm encouraged mayors to adopt the solution to make going green easier for residents and agencies alike.

"SolarAPP+ represents a clear next step for communities like mine to make the immediate, affordable, and necessary changes within our pre-existing systems to fight climate change," said Carla Blackwell, director of development services at Pima County.

Accela Charts Path Forward With Industry Stakeholders

Early in the quarter, Accela convened more than 1,800 state and local government leaders, product experts, and industry changemakers at its annual conference Accelarate. The conference's theme, "Our Path Forward," focused on the way cities, states, and counties anticipate and meet challenges head-on to create better agency and constituent outcomes. Accela recognized the winners of its Trendsetter Awards for demonstrating innovative use of its technology. Accelarate will be held again in October 2022.

Accela works with forward-looking government agencies, technology partners, and service providers across the globe.

About Accela
Accela provides a unified suite of cloud solutions trusted by governments across the globe to accelerate their digital transformation, deliver vital services, and build stronger communities. More than 275 million citizens worldwide benefit from Accela's government software solutions. The company offers agile, purpose-built solutions and the power of a platform that provides users with a consumer-like experience, shares data across departments, and ensures world-class security.

Spotlight

USA.gov challenged the public to create videos that answer common questions about government benefits and services. Here's one of the winners of the contest. View all of the winning videos, submissions and contest rules at faq.

Spotlight

USA.gov challenged the public to create videos that answer common questions about government benefits and services. Here's one of the winners of the contest. View all of the winning videos, submissions and contest rules at faq.

Related News

CYBERSECURITY

Trend Micro Formalizes Business Unit for U.S. Federal Agencies' Specific Needs

Trend Micro Incorporated | May 30, 2022

With the development of a dedicated U.S. Federal business unit, Trend Micro Incorporated, a worldwide cybersecurity pioneer, confirms its position as the security partner of choice. The company is committed to expanding its mission to U.S. federal agencies and citizens by securing data as it moves to the cloud, particularly for major investment and specialist recruitment. he business unit in Washington, DC, focuses on protecting digital transformation, zero-trust implementation, and cloud migrations that meet the needs of federal agencies. Customers benefit from a carefully chosen roster of government cybersecurity professionals, which includes hundreds of government institutions around the world, including current U.S. Federal agencies. Former government cyber executives, specialized support teams, and cyber threat researchers are among them. David Chow, Chief Technology Strategy Officer and former federal government CIO and CISO with decades of experience as a government practitioner and leader. Ed Cabrera, Chief Cybersecurity Officer and former CISO of the U.S. Secret Service, who has managed cybersecurity strategy and alignments with federal departments. Chris Radosh, Vice President and General Manager of the Business Unit, is a proud veteran with over 25 years of experience operating technology enterprises and forming cybersecurity collaborations with federal agencies. Cybercriminals are constantly targeting the heart of U.S. national security. According to a recent study, governments worldwide have been targeted by ransomware more than any other industry. Trend Micro is confident in its goal to secure the connected world, and it is particularly committed to safeguarding the country's core. Trend Micro has the most customers and threat data from all over the world, and governments all over the world have relied on the company for decades. Trend Micro has a demonstrated commitment to providing customizable information security for the federal government. Federal agencies and organizations need flexible, scalable security solutions that fit into their overall goals to manage risk. Our long-standing relationship with Trend Micro includes a fundamental security software used in Coalfire's Accelerated Cloud Engineering (ACE) offering. We are most grateful for this extraordinary partnership." Coalfire's Business Development Director, Chris Krueger

Read More

EMERGING TECHNOLOGY

Raytheon Technologies-Led U.S. Army TITAN Program Selects C3 AI to Deliver Next-Generation AI/ML Ops

C3.ai, Inc. | July 11, 2022

C3 AI (NYSE: AI), the Enterprise AI software company, announced Raytheon Technologies has selected the C3 AI Application Platform to deliver next-generation AI and machine learning (ML) capabilities for a ready-now solution for the U.S. Army’s Tactical Intelligence Targeting Access Node (TITAN) program. The Raytheon Technologies team, led by Raytheon Intelligence & Space, is in competition to design TITAN to serve as the Army’s underpinning solution to enable multi-domain operations.TITAN is a tactical ground station that finds and tracks threats to support long-range precision targeting, further advancing the Department of Defense’s strategy for Joint Force C2 (JADC2) capabilities necessary to support U.S. national security interests. The C3 AI Application Platform will provide AI/ML model operations (ML Ops) for best-of-breed third-party models across the TITAN enterprise, including both cloud and intermittently connected edge environments. “This work combines Raytheon Intelligence & Space’s expertise in aerospace and defense with C3 AI’s proven expertise in enterprise AI to support critical national security interests through next-generation technology, We look forward to working with Raytheon Technologies to deliver this new AI-powered, mission-ready solution of the future.” -Thomas M. Siebel, Chairman and CEO of C3 AI TITAN will ingest data from space and high-altitude, aerial, and terrestrial sensors to provide targetable data to defense systems. It will also provide multi-source intelligence support to targeting, and situational awareness and understanding for commanders. Leveraging capabilities that support pattern-of-life sensemaking and automated target recognition, the TITAN solution will also help operators make sense of the massive amounts of data and prosecute a target with the appropriate solution. Effort sponsored by the U.S. Government under Other Transaction number W15QKN-17-9-5555 between the Consortium Management Group, Inc., and the Government. The U.S. Government is authorized to reproduce and distribute reprints for Government purposes notwithstanding any copyright notation thereon. The views and conclusions contained herein are those of the authors and should not be interpreted as necessarily representing the official policies or endorsements, either expressed or implied, of the U.S. Government. About C3.ai, Inc. C3 AI is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 AI Application Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications and C3 AI Applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally. Learn more at: www.c3.ai.

Read More

GOVERNMENT BUSINESS

SAIC Ranked #1 in Gartner Market Share: IT Services, Worldwide 2021

SAIC | May 23, 2022

Science Applications International Corp. announced that Gartner’s new Market Share report on IT services ranked the company as the #1 provider by revenue of IT services to the U.S. government in two categories; infrastructure implementation and managed services, and application managed services. This is the second consecutive year the company was ranked #1 for application managed services. Additionally Gartner’s report also ranked SAIC as the #2 provider of application implementation and managed services, and for the second year in a row #3 for technology consulting, and the #3 overall IT services provider by revenue in all segments for the U.S. government. Gartner’s Market Share: IT Services, Worldwide 2021 provides a comparison of 2021 revenue performance and market share rankings for more than 250 IT service providers. We feel it is thanks to the expertise, customer focus and dedication of our employees, that SAIC is highly ranked in several critical categories of services provided to the U.S. government. We are thrilled to be ranked the number one U.S. government services provider by revenue for infrastructure implementation and managed services, as well as application managed services for the second year in a row. We believe, these rankings demonstrate SAIC’s continued investment and focus on modernization services to continue providing value to our customers.” Sanjay Sardar, senior vice president of digital at SAIC Gartner also mentioned SAIC in a separate report, Competitive Landscape: Cloud Infrastructure and Platform Professional and Managed Services, U.S. Government. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About SAIC SAIC is a premier Fortune 500 technology integrator driving our nation’s technology transformation. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions. We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion.​​​​

Read More