Amman the Capital of Jordan Adopts Accela Software to Enhance Public Safety Enforcement Via Mobile Inspections

Accela | October 05, 2020

Accela, the leading provider of cloud-based solutions for government, today announced that the Government of Jordan's Greater Amman Municipality (GAM) has adapted Accela's Business Reopening Management solution to manage the City of Amman's reopening process imposed due to the COVID-19 pandemic. By utilizing Accela's SaaS technology, the Government of Jordan can reintroduce approved business operations and keep critical citizen services running while maintaining public health and safety guidelines outlined in the legislature's Defense Order No.11. This solution is part of Accela's suite of cloud-based COVID-19 Response Solutions, which were developed in response to customer demands for digital service capabilities to manage high volumes of citizen services during times of crisis.

Spotlight

Innovation has been a hallmark of the national banking system since its founding in 1863 by President Lincoln. That innovative spirit has been especially evident in recent decades as national banks and federal savings associations have led the way in developing and adapting products, services, and technology to meet the changing needs of their customers

Spotlight

Innovation has been a hallmark of the national banking system since its founding in 1863 by President Lincoln. That innovative spirit has been especially evident in recent decades as national banks and federal savings associations have led the way in developing and adapting products, services, and technology to meet the changing needs of their customers

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GOVERNMENT BUSINESS

NSW Government Deploys Pega to Help Speed and Simplify Its Building Bond Management Processes

Pegasystems | October 07, 2021

Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced NSW Government has deployed Pega software to help significantly simplify its building bond management process through the newly created Strata Hub. By digitizing the Strata Building Bond and Inspections Scheme (SBBIS) with a new online site and mobile app, NSW Government is delivering unprecedented transparency, speed, and accountability for developers, inspectors, and building owners. NSW Government requires developers to submit a bond equal to two percent of the building contract price on all newly constructed multi-story strata developments. This provides protection for the owners of new multi-story buildings by mandating funds be set aside up-front to cover costs of fixing defective work. However, the previous paper-based bond process system was slow and inefficient. For example, applicants had to fill out repetitive information into up to 35 manual forms and rely on the manual monitoring of timelines and due dates. By digitizing processes with Pega Government Platform™, NSW Government is eliminating its time-consuming, paper-based operations – significantly improving the speed and efficiency of the entire building bond process with the following elements: The new SBBIS on the Strata Hub provides full online transparency into all claims, reports, and inspections for all parties involved while keeping everyone on track with real-time updates and deadline reminders. The system assists users on the front end by streamlining required data inputs and pre-filling known data, while also helping NSW Government on the back end with compliance support and improved cybersecurity. Pega also powers the newly launched SBBIS Inspect app, which integrates with the Strata Hub. The app – built on Pega Mobile® – is helping to streamline the way authorized NSW building inspectors complete their reports. Previously, inspectors would visit a site, take photos of defects (which can mean hundreds of images), and add them to a long manual report later. Now inspectors can capture all data and evidence on the spot, saving time and money while increasing report efficiency and accuracy. The app also supports offline working, meaning no disruption is caused when inspecting basements or other areas with minimal connectivity. Digitally managed processes also give more time back to inspectors who can shift their focus to high-risk compliance matters. As part of the digitization, the Strata Hub enables parties to proceed through the financial agreements more quickly so building defects can be rectified, without having to go through expensive, complex, and lengthy legal claims. SBBIS currently holds more than $66.5 million in building bonds to fix building defects in a timely manner. Quotes & Commentary "Paper-based and disconnected transactions create frustrations for people as they take longer to process, delaying outcomes that in this case, have an impact on people's lives. "With this upgrade, the Strata Hub is modernizing how claims are processed, creating more frictionless service, and ensuring results are achieved much quicker for all stakeholders." Rob Bollard, director, industry principal, public sector, APAC, Pegasystems "The SBBIS digitization is a part of a broader transformation strategy currently underway as we seek to increase efficiencies, build trust, and strengthen confidence in the building industry," said Rose Webb, fair trading commissioner, NSW Customer Service. "By doing so, we will provide better protection for new apartment owners against defective building work." About Pegasystems Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world's leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we've built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients' employees and customers can get back to what matters most.

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GOVERNMENT BUSINESS

IBM and Raytheon Technologies to Collaborate on Artificial Intelligence, Cryptography and Quantum Technologies

IBM | October 13, 2021

IBM and Raytheon Technologies will jointly develop advanced artificial intelligence, cryptographic and quantum solutions for the aerospace, defense and intelligence industries, including the federal government, as part of a strategic collaboration agreement the companies announced today. Artificial intelligence and quantum technologies give aerospace and government customers the ability to design systems more quickly, better secure their communications networks and improve decision-making processes. By combining IBM's breakthrough commercial research with Raytheon Technologies' own research, plus aerospace and defense expertise, the companies will be able to crack once-unsolvable challenges. "The rapid advancement of quantum computing and its exponential capabilities has spawned one of the greatest technological races in recent history – one that demands unprecedented agility and speed. Our new collaboration with Raytheon Technologies will be a catalyst in advancing these state-of-the-art technologies – combining their expertise in aerospace, defense and intelligence with IBM's next-generation technologies to make discovery faster, and the scope of that discovery larger than ever." Dario Gil, senior vice president, IBM, and director of Research In addition to artificial intelligence and quantum, the companies will jointly research and develop advanced cryptographic technologies that lie at the heart of some of the toughest problems faced by the aerospace industry and government agencies. "Take something as fundamental as encrypted communications," said Mark E. Russell, Raytheon Technologies chief technology officer. "As computing and quantum technologies advance, existing cybersecurity and cryptography methods are at risk of becoming vulnerable. IBM and Raytheon Technologies will now be able to collaboratively help customers maintain secure communications and defend their networks better than previously possible." The companies are building a technical collaboration team to quickly insert IBM's commercial technologies into active aerospace, defense and intelligence programs. The same team will also identify promising technologies for jointly developing long-term system solutions by investing research dollars and talent. About IBM IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's commitment to trust, transparency, responsibility, inclusivity, and service. About Raytheon Technologies Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. With four industry-leading businesses ― Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense ― the company delivers solutions that push the boundaries in avionics, cybersecurity, directed energy, electric propulsion, hypersonics, and quantum physics. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

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GOVERNMENT BUSINESS

Nintex Workflow Cloud for Government Achieves FedRAMP In Process Designation

Nintex | September 29, 2021

Nintex, the global standard for process management and automation, today announced it has achieved the Federal Risk and Authorization Management Program's (FedRAMP) In Process designation for Nintex Workflow Cloud for Government which is designed to be leveraged by U.S. federal, state, local agencies, and federal contractors to quickly, easily and securely manage, automate, and optimize processes and workflows. FedRAMP is a U.S. government-wide program, providing a standard approach for assessing, authorizing and continuous monitoring of cloud products and services. With this authorization, government agencies and federal customers are provided a cost-effective, low-risk approach for the adoption and use of cloud services that keep federal data safe and secure. "In keeping with our mission to improve the way people work, we are excited to offer government agencies and their affiliates Nintex Workflow Cloud for Government, a digital business solution that adheres to strong security guidelines, required to keep U.S. federal data safe and secure. Government agencies are not exempt from operating in a fast-paced, ever-changing world that requires them to achieve more with less. With our automation cloud platform, they can quickly deploy digital workflows, accelerate their digital transformation, and easily connect workflows to systems of record." Nintex Chief Product Officer Neal Gottsacker Nintex Workflow Cloud for Government (US)―which leverages Microsoft's Azure Government cloud services―joins Nintex's existing FedRAMP-authorized cloud service, Nintex Drawloop DocGen® for Salesforce. Nintex Drawloop DocGen® has already received the FedRAMP Moderate Impact level authorization for automating the assembly and distribution of digital documents, and Azure has the maximum tier for FedRAMP accreditation allowing it to process highly sensitive government data. Upon completion of the Moderate authorization, Nintex will immediately proceed to seeking a FedRAMP High authorization for Nintex Workflow Cloud for Government. Cloud Computing Transforms U.S. Government Agencies State, local, and federal government agencies across the United States are already confidently accelerating digital transformation initiatives with Nintex automation software, while maintaining rigorous security and access controls in accordance with federal laws. Today, more than 10,000 public and private sector organizations across nearly every industry are accelerating their digital transformation initiatives with the process mapping, workflow automation, robotic process automation (RPA), and document automation and eSignature software capabilities Nintex offers. About Nintex Nintex is the global standard for process management and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes.

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