Growth Street Partners | October 28, 2021
Growth Street Partners today announced a minority growth equity investment in PublicInput, the leading public engagement platform for government. PublicInput will use the capital to strengthen its leadership position in a rapidly adopting market by accelerating investments in the company's product and go-to-market efforts.
Government agencies use PublicInput to connect with the communities they serve, increase equitable participation, and analyze data to deliver better governance. Some of the nation's largest and smallest local governments, state departments of transportation, transit authorities, and regional planning councils rely on PublicInput to engage and listen to their residents. These institutions have engaged more than 35 million people through PublicInput's platform.
Governments are increasingly focused on expanding their community engagement, including reaching larger, more diverse groups residing in their jurisdictions. According to a July 2020 Atlas survey of over 600 public officials, 50% of local governments now consider community engagement a top priority. Major events in 2020 surrounding the pandemic, social justice protests, and the national election demonstrate the importance of more constructive collaboration between government and the public.
Increasing equitable public engagement has recently gained national attention. Within days of his inauguration, President Biden issued an Executive Order to address environmental justice, launching the Justice40 Initiative to invest in disadvantaged communities. The order spurred the Environmental Protection Agency to, "[T]ake immediate and affirmative steps to improve early and more frequent engagement with pollution-burdened and underserved communities." PublicInput is uniquely positioned to address this need. By aggregating interactions with the public across online, in-person, and other low-barrier formats like phone and text, organizations can reach more people and overlay that participation data with census and EPA layers to ensure representative, equitable participation.
The focus on equity is part of a larger shift that PublicInput's technology is facilitating. Through the millions of data points collected from everyday people, governments are making better, more informed decisions by listening to the collective voice of the community, not just the loudest voices or those who are able to attend traditional public meetings.
"PublicInput has a diverse and growing community of government customers across the country, and we're committed to helping them solve the emerging challenges of public engagement. With Growth Street, we can invest in new technology and grow our ecosystem of organizations delivering government 'for the people, by the people'."
Jay Dawkins, CEO and co-founder of PublicInput
"Growth Street is excited to partner with Jay, his co-founder, Graham Stone, and the growing PublicInput team. The company's multi-modal survey and mapping capabilities are integrated with robust communications tools to provide government staff with an invaluable resource. The platform delivers both the efficiency gains government staff need to focus on public service and the digital platform critical to make representative and data-driven decisions on behalf of the communities they serve," said Steve Wolfe and Nate Grossman, the co-founders of Growth Street.
PublicInput is the operating system for over 200 public agencies and their consultants to communicate, listen, and make more informed decisions. The company provides the only end-to-end solution for the public engagement process and is composed of three core components: Public | Engagement Hub for data gathering, Public | CRM to aggregate and analyze that data, and Public | Contact to ensure efficient and ongoing communication. In building its all-in-one platform, the company's mission is to connect government agencies with the communities they serve and facilitate equitable participation and representative decision making. PublicInput is based in Raleigh, NC and is hiring.
Growth Street Partners
Growth Street Partners provides early growth capital to rapidly growing SaaS and technology-enabled services companies located in underserved U.S. markets. The firm partners with founders who have personally lived through the problems their businesses solve. Investments include Pear Deck, ChildcareCRM, Visual Lease, Hotel Effectiveness, Suralink, HR Acuity, Govenda, PikMyKid, and PublicInput. The firm has $200 million in assets under management across two funds (Fund I: $70M, Fund II: $130M).
American Society for Quality | March 07, 2022
The ASQ Government Division conferred its Silver Level Award to the Clerk's Office of the U.S. Court of Appeals for the Federal Circuit in Washington D.C., for the efficiency and effectiveness of its operations. The award certifies that the Clerk's Office was assessed under the ASQ/ANSI G1:2021 Guidelines for Evaluating the Quality of Government Operations and Services. This certification reflects the systematic use of the standard's system and process maturity models to improve the services of the court over a two-year period.
The U.S. Court of Appeals for the Federal Circuit is the first government organization to seek and attain award-level validation and certification of the maturity of their key operational processes and systems under the G1 standard.
This award highlights excellence in government operations resulting from a combination of important factors, including developing and maintaining a best practice operational plan, developing metrics that accurately assess the effectiveness and efficiency of processes at each point of delivery, and uniting its front line workers in an ongoing process of finding and resolving issues before they can become problems. It takes the highest level of management skill, and the studied application of the proven principles of quality science to achieve this kind of excellence."
Richard Mallory, chair of the ASQ Center for Quality Standards in Government
The examiner report noted significant operational improvements over that two-year period, including:
A 49% average reduction in internal case processing times and
A 58% average reduction in the time in the assignment of cases to panels during FY 2021.
ASQ/ANSI G1:2021 provides the uniform, objective standard by which government entities can develop and confirm the level of sustainable quality of their operations and services. It provides a concise framework for elected and appointed leaders, government entity staff and their constituents to know the objective level of maturity of the systems and underlying processes used in the operations and services delivered by the entity. Government entities that utilize the Guidelines will have the missing link for implementing quality by supporting quality disciplines like Lean Six Sigma and alignment with fundamental best practice management techniques, like the Baldrige Excellence Framework.
The examination further validated the Clerk's Office's systematic approach over the past five years to redesign its processes, adopt proven quality-based methods to evaluate and enhance the quality of operations and services, and to develop a staff culture focused on delivering quality services to the court's judges, members of the bar, litigants, and the public.
The Clerk's Office of the U.S. Court of Appeals for the Federal Circuit is led by Peter R. Marksteiner, Circuit Executive and Clerk of Court, with daily operational responsibility and implementation of the office's quality management systems managed by Jarrett B. Perlow, Chief Deputy Clerk. This award is the result of the collective efforts of all Clerk's Office staff over several years. The office's examination preparation team was led by Patrick Chesnut, James Alvino, and Jason Woolley.
The ASQ Government Division is part of ASQ, a global membership association for quality professionals. The Government Division has more than 1,200 quality and performance improvement professionals from all areas of government, dedicated to its mission to find, develop, and support quality and performance improvement champions in government.
Mr. Perlow, the principal architect behind the Clerk's Office's achievement, will be presenting on the Clerk's Office's journey at the World Conference on Quality and Improvement hosted by ASQ in May 2022.
ASQ is the leading membership association to help quality professionals achieve their career goals and drive excellence through quality in their organizations and industries.
ASQ provides expertise, knowledge, networks, and solutions to a global membership of over 55,000 individuals spanning more than 130 countries. ASQ was founded in 1946 and is headquartered in Milwaukee, Wis., USA.
Phone2Action | November 03, 2020
Phone2Action, the leading digital advocacy and civic engagement platform, has acquired GovPredict, a hyper-growth, Y-Combinator-backed technology company that provides legislative, regulatory and issue monitoring, as well as campaign finance intelligence. Emil Pitkin, CEO of GovPredict, will join the Phone2Action management team. This combination of industry leading solutions places Phone2Action at the helm of the fast-paced and rapidly growing market for civic and government affairs software. Phone2Action, the world’s leading provider of grassroots advocacy software, contributing nearly 25% of all advocacy messages to Congress, will now become a category-defining solution where public affairs and government relations professionals can collaborate on projects, gain insight into key bills and policies, galvanize people to act and influence public policy.