EMERGING TECHNOLOGY,GOVERNMENT BUSINESS
Haivision | January 24, 2023
Haivision Systems Inc., a leading global provider of video networking and visual collaboration solutions, announced today that Haivision Hub for Government has achieved Federal Risk and Authorization Management Program (FedRAMP) "In Process" designation and is currently available on FedRAMP Marketplace as the only video network service. Government agencies can securely stream live video via CDNs, OVPs, EVPs, and social media using the fully managed cloud solution. US Department of Veterans Affairs’ VA approved Haivision's FedRAMP (VA).
Live video helps governments succeed today. However, networking exposes agencies to cyberattacks. Even secure companies are vulnerable to cyberattacks. When streaming live video, Haivision Hub for Government protects public sector enterprises' largest risk of network exposure. CIOs can use Haivision Hub for Government to secure live video streaming in accordance with the rules from federal information assurance.
Mirko Wicha, President and CEO of Haivision, said, "Our FedRAMP milestone is a powerful example of Haivision's longstanding commitment to ensuring the security of our customer's deployments." He added, "In the FedRAMP process, we've worked rigorously to make Haivision Hub for Government an ideal solution to help government agencies stream securely via the cloud. We're very proud to be the first video network service to achieve this important FedRAMP milestone and to be among the few technology companies to achieve this authorization."
FedRAMP standardizes security assessment, authorization, and continuous monitoring for cloud products and services. The FY23 NDAA includes the FedRAMP Authorization Act (NDAA). All service models and executive agency cloud deployments require FedRAMP.
Haivision Hub for Government has many features that can help agencies share live video content quickly and safely with internal and external audiences. The key features include the following:-
Live visual content distribution in real time: Share live video in real-time, giving up-to-date information and events and letting people work together in real-time on mission-critical common operating pictures.
Secure: Designed to meet the strict security needs of government agencies (Achieved FedRAMP supporting Department of Defense Impact Level 2 (DoD IL2)).
Scalability: Ability to serve a wide range of internal and external audiences.
Flexibility: Use the cloud and direct high-performance connectivity options.
Simplification: When supporting digital transformation, easily overcome network issues and technological debt.
Haivision delivers high-performance, secure video network solutions for mission-critical applications. Getting through rigorous third-party assessments and implementing FedRAMP-compliant policies to protect federal customer data and systems shows that commitment.
A global pioneer in mission-critical, real-time video networking and visual communication. Our connected cloud and intelligent edge solutions enable global engagement, collaboration, and decision-making globally. We deliver secure, low-latency, high-quality live video worldwide. Haivision created the SRT Alliance to promote their SRT low-latency video streaming protocol. Haivision, which drives the IP video revolution, won four Emmys® for engineering and technology from the National Academy of Television Arts and Sciences. Haivision was founded in 2004 in Montreal and Chicago, with offices, sales, and support in the Americas, Europe, and Asia.
CSG Government Solutions | December 16, 2022
CSG Government Solutions, a national leader in government program modernization, today announced that it has been selected by the Texas Office of the Attorney General to provide Independent Verification and Validation (IV&V) services for its Child Support System Modernization Project.
CSG is providing IV&V services for the modernization of the Texas Child Support Enforcement System and its peripheral applications. Our team reviews and reports on all technical and managerial aspects of the project, provides objective analysis identifying potential project risks and opportunities, and develops actionable recommendations to support project success. Our team also assesses system adherence to contractually-defined industry standards, including those required by the Office of Child Support Enforcement.
“CSG will leverage our experience as national leaders in child support system modernization to help assure Texas achieves its modernization goals, Our team applies our forward-looking IV&V methodology and program expertise to support the implementation of a system that will serve Texas’ children and families well into the future.”
-Tim Lenning, Director of CSG’s Child Support practice.
About CSG Government Solutions
CSG Government Solutions is a leading government operations consulting firm helping states modernize critical program enterprises. We help governments leverage innovative technology and processes to meet the challenges of administering complex programs. Founded in 1997, CSG clients include 47 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments. For more information, visit http://www.csgdelivers.com and connect with us on LinkedIn and Twitter.
SuccessKPI | December 12, 2022
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, today announced that they have achieved FedRAMP authorization at a moderate impact level through the Joint Authorization Board (JAB). FedRAMP (Federal Risk Authorization Management Program) is a United States federal government program providing a standardized methodology for security assessment, authorization, and monitoring of cloud products and services. The JAB provides authorization for certified cloud platforms for use by government agencies.
"SuccessKPI is an essential part of our cloud-based Contact Center as a Service (CCaaS) analytics offerings. Their suite of AI and ML powered solutions help us collaborate with our partners to drive operational efficiencies and improve the citizen experience."
-Andy Beamon, Senior Vice President, Total Experience Technologies, Maximus.
Maximus is a leader in government customer engagement center practices, offering omni-channel technologies and professional consulting services to improve the customer experience through automation and operational performance. Maximus moves people forward and enables successful mission outcomes.
As agency missions continue to require increased levels of service for citizens, faster decision making, and decisive action on the front lines, the SuccessKPI platform brings a full suite of tools to meet these challenges.
The SuccessKPI platform combines a business intelligence layer, data lake architecture, speech and text analytics, quality management, and automation tools specially designed for large customer engagement centers.
"We are delighted to continue to expand our partnership with Maximus to support government digital transformation, FedRAMP authorization serves as further validation of our joint commitment to our Federal customers."
-David Rennyson, President and CEO of SuccessKPI.
SuccessKPI is a revolutionary on-demand experience analytics software provider enabling organizations to utilize artificial intelligence and automation to improve business outcomes and transform customer experiences. SuccessKPI's insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We are trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America.
As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.