Government Finance
PRnewswire | August 14, 2023
Steady, whose fintech platform helps more than 6 million workers nationwide to track and boost their income, today announced the launch of Steady Impact. As the social impact arm of the popular app, Steady Impact is already the leading administrator and data provider for cash assistance programs across the country, having distributed $115 million to more than 700,000 individuals through partnerships with city governments and community-based organizations.
"When we set out to launch our cash assistance program for San Diegans impacted by the pandemic, we knew that success would depend on a partner who not only had the technological capacity to deliver support to families in need, but also shared our mission of uplifting the community," said Khea Pollard, Director of Economic Mobility and Opportunity for Jewish Family Service of San Diego. "It's been clear from the beginning that Steady Impact believes deeply in that mission. Their unparalleled understanding of what it takes to build, maintain, and measure an effective cash assistance initiative is helping thousands of families across the region recover stronger."
Steady Impact has helped to develop and administer cash assistance programs in cities from Atlanta to Santa Fe to Baltimore, as well as innovative initiatives launched by community organizations and nonprofits like the Black Music Action Coalition's OnRamp. The company's technology is also used to help program leaders measure the impact of cash assistance on recipients' financial health, and Steady Impact works in partnership with the country's foremost coalitions and research organizations focused on the topic, including Mayors for a Guaranteed Income and the University of Pennsylvania's Center for Guaranteed Income Research.
"A growing body of research suggests that cash assistance can be one of the most effective drivers of financial stability and economic mobility," said Adam Roseman, Co-Founder and President of Steady. "The launch of Steady Impact is not just recognition of work we've been doing for a long time. It's also a renewal of our commitment to leveraging technology to scale what works in the fight against endemic wealth and opportunity gaps."
Co-founded by Shaquille O'Neal, Steady launched in 2017 with the goal of harnessing the potential of emerging technology to alleviate poverty. The company now works with several state governments to streamline the administration of unemployment insurance, SNAP, Medicaid, and other safety net benefits for non-standard workers, who now make up an estimated one-third of the U.S. labor force.
"Steady's mission of making more people financially healthy is incredibly personal to me," said Shaquille O'Neal. "This is the next step in the company's efforts to make sure that everyone has the financial resources to support themselves and their families."
About Steady
At Steady ,we make data work for the non-standard workforce (1099, gig, and contingent workers). We partner with governments and financial institutions to help their systems work better for the workers we serve. Our flagship 1099 verification of income solution, Income Passport, is promoting access, equity and program integrity across the US. By extracting insights from data on more than 1.5 billion enriched financial transactions and over 151 billion enriched deposits, we help streamline benefits administration, quantify earnings, expand access to credit, reduce fraud, and improve outcomes.
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Emerging Technology
Businesswire | August 09, 2023
Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) In Process designation and is listed in the FedRAMP marketplace. FedRAMP® is a U.S. federal government-wide compliance program that promotes the adoption of secure cloud products and services across U.S. federal agencies by providing a standardized approach to security assessment and authorization.
The FedRAMP In Process designation is given to companies that are actively working toward a FedRAMP Authorization and mandates that the company meets specific stringent security requirements. With the FedRAMP In Process designation, Talkdesk has the ability to enable modern customer service and to meet the highest security standards for information confidentiality, integrity, and availability.
“We’re proud to announce that Talkdesk has achieved the prestigious FedRAMP In Process designation for our AI-powered cloud contact center platform. This recognition not only reaffirms our unwavering commitment to security and compliance but also showcases our dedication to providing government agencies with the most trusted, flexible, and innovative solution," said Charanya “CK” Kannan, Chief Product & Engineering Officer at Talkdesk. “As Talkdesk works toward FedRAMP Authorization, we are honored to empower our valued customers on their journey to modernizing government services and delivering exceptional citizen experiences.”
With a comprehensive suite of applications for omnichannel engagement, CX analytics, workforce management, and contact center operations, Talkdesk CX Cloud enables federal, state, and local governments to deliver modern customer service and increase efficiency. The security-compliant, flexible and open platform helps government institutions gain agility and get faster time to value. A single, unified interface preserves customer context and empowers governments to improve service while increasing efficiencies and employee productivity, and reducing costs.
According to recent industry research, 94% of organizations are moderately to extremely concerned about cloud security, with perceived threats ranging from insecure interfaces to unauthorized access and more. Because FedRAMP is known as one of the most rigorous cloud service provider certifications in the world, many companies in regulated industries are increasingly seeking FedRAMP authorized customer service solutions. In addition to its public sector commitment, Talkdesk remains deeply invested in supporting companies across industries as they accelerate digital transformation that improves how they engage with customers securely.
About Talkdesk
Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.
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Emerging Technology
Globenewswire | July 07, 2023
Gorilla Technology Group Inc. , a global provider of AI-based edge video analytics, IoT technologies, and cybersecurity, today announced that it signed a contract with the Government of Egypt to implement a Smart Government Security Convergence solution. The contract, worth more than $270 million over three years, represents the largest customer win in Gorilla’s history and a notable stride in its globalization strategy, putting Gorilla on a path toward profitability by the end of 2024.
“We're extremely excited to execute the contract and officially embark on what we expect to be a long-term relationship with the Government of Egypt,” said Gorilla CEO Jay Chandan. “This is the largest project we have ever won and, inclusive of our recent win in Taiwan, we have now secured $300 million worth of projects this quarter. We could not be more excited by our momentum and future. The execution of this contract affirms our standing as a reliable global solutions provider, particularly when the MENA region governments are actively seeking innovative partners to support their crucial transformation from conventional systems to digital technologies and underpins future growth opportunities more broadly in the region and across the globe.”
“I am thrilled with this groundbreaking contract. This partnership marks a significant milestone in our mission to create a secure and connected governance ecosystem,” said Gorilla’s Chief Innovation Officer Dr Rajesh Natarajan. “By integrating cutting-edge technologies such as AI, IoT and data analytics, we are poised to revolutionize the way governments safeguard their critical assets. This collaboration reaffirms our commitment to delivering innovative solutions that empower governments to proactively address emerging security challenges. Together, we will build a resilient and future-ready security framework, setting standards for safety and governance in the digital age.”
The key objective of the smart government security convergence solution is to improve the efficiency and effectiveness of security operations while enabling better decision-making, proactive threat detection, and quick response to emerging risks.
The system includes:
Access Control and Identity Management: Robust access control systems to manage and authenticate the identities of individuals accessing critical resources in the governmental network.
Interagency Collaboration: Enable interagency collaboration by enabling seamless information sharing and communication among government entities via email, document sharing, voice, and video conferencing.
Cybersecurity Measures: Strong cybersecurity measures integrated to protect the entire smart government security convergence infrastructure from cyber threats. These measures include network segmentation, encryption protocols, intrusion detection and prevention systems, and continuous monitoring of network traffic.
Command and Control Center: A centralized command and control center to act as the nerve center of the security infrastructure, integrating data from multiple sources, providing operators with a comprehensive situational awareness dashboard for effective decision-making and rapid incident response coordination.
The implementation of these advanced technologies and systems within the smart government security convergence project aims to create a highly secure and interconnected air-gapped environment. It facilitates proactive threat detection, timely incident response, and effective resource allocation, enabling governments to protect their critical infrastructure.
“We deeply appreciate the trust placed in our team, products, and solutions by the Egyptian Government. This achievement is a testament to the tireless efforts of representatives of the Government of Egypt and all at Gorilla. The sheer scale is unique, propelling us closer to our vision of being acknowledged as a global platform-as-a-service provider and a catalyst for innovation,” Chandan added.
About Gorilla Technology Group Inc.
Gorilla, headquartered in London U.K., is a global solution provider in security intelligence, network intelligence, business intelligence and IoT technology. Gorilla develops a wide range of solutions including Smart Cities, Smart Retail, Enterprise Security, and Smart Media. In addition, Gorilla provides a complete Security Convergence Platform to government institutions, telecom companies and private enterprises with network surveillance and cyber security.
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