EMERGING TECHNOLOGY
Globenewswire | April 12, 2023
WalkMe Inc., a leading provider of digital adoption solutions, today announced it has achieved Ready status for the Federal Risk and Authorization Management Program (FedRAMP) at a Moderate impact level. With this achievement, WalkMe becomes the first digital adoption platform provider listed on the FedRAMP Marketplace as the company advances its existing position in accelerating federal agencies’ technology modernization and IT transformation.
With WalkMe, the Federal Government will be able to accelerate mission success in multiple areas including:
Digital Government/Digital Services - providing a framework for digital services and improving critical Customer Experience (CX) initiatives for employees and citizens
Technology & Legacy Modernization - enhancing and renovating legacy platforms and enterprise applications
Data & Information Management - improving data integrity and quality issues related to interoperability of the government tech stack
Improving the Government Workforce - increasing employee productivity by eliminating operational drag of poorly optimized software and application
FedRAMP is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. It helps the U.S. government adapt from legacy IT to secure cloud-based solutions.
The U.S. federal market is one of the largest and most complex enterprises in the world, which will now benefit from WalkMe’s established success and innovation in a range of markets including healthcare, financial services, education, hospitality, retail, and more.
WalkMe is listed on the FedRAMP Marketplace with Authority to Operate status at the Moderate level estimated in Summer 2023.
“Achieving FedRAMP Ready status signifies an incredible moment in WalkMe’s growth story as we officially enter the U.S. Federal market,” said Billy Biggs, Vice President - Public Sector, WalkMe. “Digital transformation is a top priority for every C-level executive within the federal government. Now more than ever, federal executives are looking for technology solutions that deliver true return on investment and help accelerate mission success in a matter of weeks, not years. The feedback from the federal government ecosystem on the WalkMe value proposition over the last few months has been extremely positive, and we’re excited to be able to offer our solutions while meeting the highest security posture via FedRAMP.”
As part of WalkMe’s progress, the company also expects to move from StateRAMP “active” status to “pending” to further serve the security standards for state, local and higher education clients interested in getting the most out of their technology investments through digital adoption platforms. Being FedRAMP Ready means that WalkMe can offer a full range of its solutions to U.S. federal, state and local government customers, U.S. government contractors, and federally funded research and development centers (FFRDCs).
About WalkMe
WalkMe's cloud-based digital adoption platform enables organizations to measure, drive and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our platform leverages proprietary technology to provide visibility to an organization's Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization's needs.
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EMERGING TECHNOLOGY
Businesswire | April 28, 2023
ABBYY today announced it has expanded its partnerships that serve state and local government agencies. Data from the Government Accountability Office revealed that federal IT legacy systems cost over $330 million annually to maintain, while delivering sub-optimal service and carrying risks inherent to older platforms. To address the agencies’ needs to modernize both back-end and consumer-facing IT systems, ABBYY partnerships will expand the accessibility of its intelligent automation solutions to streamline cumbersome processes, enhance citizen experiences and improve the overall ability to meet constituents’ needs.
Among ABBYY’s expanded partnerships is MCCi, which was recently named as a company to watch in the annual GovTech 100. MCCi has numerous ongoing initiatives to digitally transform government services, including unemployment and Social Security fraud mitigation and accounts payable automation. The city of Coppell, Texas is among their customers that have successfully automated accounts payable processes using ABBYY intelligent document processing solutions to turn key document insights into efficient outcomes. By leveraging ABBYY technology, Coppell reduced invoice processing time from days to minutes.
“Right out of the box, ABBYY intelligent document processing was very impressive,” said Jerod Anderson, director of Enterprise Solutions for the city of Coppell. “We gave it a dozen of our invoices, and it processed with 99% accuracy on 90% of those. It uses machine learning, so once it’s corrected, the next time an invoice from that vendor comes through, ABBYY understands it and will process it with 100% accuracy.”
Additionally, MCCi holds a contract with the Texas Department of Information Resources (DIR) where ABBYY is a part of an approved distributor solution. ABBYY is also approved through several other government contracts, including the State of New York Information Technology Umbrella Contract, the State of California Software License Program, and the NASPO ValuePoint Cooperative Purchasing Contract via Carahsoft. Furthermore, our approval through Carahsoft has enabled state agencies to leverage ABBYY IDP and Proof of Identity in the motor vehicle sector to expedite document review and identity verification and proofing.
“Our expanded partnership with ABBYY to serve the public sector is crucial because in many cases paper processes are necessary to provide services to constituents caught in the digital divide,” stated Donny Barstow, CEO of MCCi. “Paper forms do not have to slow modernization efforts. Clients like Coppell, TX are accelerating their adoption of automation technologies because of all the aforementioned drivers and are having proven, repeated success in improving their citizens’ experience.”
Bruce Orcutt, SVP of Product Marketing at ABBYY commented, "Agencies in the public sector work with trusted, best-in-breed solutions that are scalable and easy to deploy. We have the expertise to address the growing document-centric challenges of these agencies, especially as rises in unemployment claims increase the need to accelerate processing while mitigating fraud risk. MCCi has deep connections and understands the public sector, enabling them to navigate citizens’ weariness toward poor service experiences. Strategic partnerships like these are instrumental to our growth and contributions in the public sector.”
As citizens grow accustomed to exemplary customer experiences provided by Amazon and banking institutions, their expectations of government entities evolve. For example, a recent ABBYY survey identified the top three factors contributing to the public dropping out of registration for government services as taking too much time/too many steps (54%), requiring excessive and repetitive manual entry (50%), and making identity verification too difficult (26%).
About ABBYY
ABBYY powers intelligent automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights you need to work smarter and faster. We help more than 10,000 companies globally, including many of the Fortune 500, to drive significant impact where it matters most: customer experience, profitability, and competitive advantage. ABBYY is a US-based global company with offices in 14 countries. For more information, visit www.abbyy.com.
About MCCi
MCCi is a business process automation company that accelerates digital transformation by adding intelligence to your processes. As an IT services company with expertise in delivering end-to-end professional services provider, we provide our clients some of the leading technologies for business process automation, including Laserfiche for content services, Blue Prism and UiPath for robotic process automation, ABBYY for intelligent capture, and One Span for digital signatures. We are a trusted partner to over 1,100 government organizations, including cities, counties, state agencies, special districts, K-12, and higher education and are a proud GovTech 100 company for 2023.
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CYBERSECURITY
Businesswire | May 30, 2023
Tidelift, a provider of solutions for improving the security and resilience of the open source software powering modern applications, today announced that it has been awarded three U.S. government contracts worth over $3.5 million, and is expanding its public sector organization in response to increased demand for innovative solutions that help the U.S. government improve its cybersecurity supply chain risk management (C-SCRM) capabilities.
High-profile software supply chain vulnerabilities including Log4Shell and SolarWinds have dramatically increased attention on the need for improved software security, both in the public sector and beyond. In the U.S., this effort began in May, 2021 with White House Executive Order 14028: Improving the Nation’s Cybersecurity, and since then a variety of policy and legislative initiatives around cybersecurity have gained traction.
In September, 2022, the U.S. government’s Office of Management and Budget released memorandum M-22-18 on Enhancing the Security of the Software Supply Chain through Secure Software Development Practices. M-22-18 formalizes the guidance provided in the NIST Secure Software Development Framework and NIST Software Supply Chain Security Guidance documents as the government requirements for developing secure software, and mandates federal government agencies comply with these guidelines.
This memorandum sets aggressive deadlines for compliance with specific dates for both government agencies and organizations selling software to the government to comply with NIST guidelines. Among other stipulations, it requires that any organization selling software to the government must self-attest that their software is compliant with the NIST SSDF by June 2023 for critical software or by September 2023 for all other software.
More recently, the National Cybersecurity Strategy sets a new precedent for software security liability, with the government intending to hold software producers liable for damages caused by preventable security vulnerabilities and offer liability protections to organizations that can show they follow secure software development practices.
Tidelift awarded three U.S. government contracts worth over $3.5 million
In addition to efforts like those mentioned above, the U.S. government is increasingly investing directly in improving open source software security. Tidelift was recently awarded three separate innovation research awards as part of the U.S. government SBIR program. The SBIR program is designed to help U.S.-based businesses invest in their technical potential, while stimulating technology innovation and meeting specific research and development needs.
Through these SBIR Phase II awards, Tidelift is working with the Department of the Air Force and the Defense Advanced Research Projects Agency (DARPA) to help spur innovation in the systems and processes the U.S. government uses to improve open source software security and cybersecurity supply chain risk management. This investment will help Tidelift expand its industry-leading open source software management solution, including increasing its ability to partner with even more open source maintainers to validate their components meet important security, maintenance, and licensing standards required by government and industry users, and pay these maintainers for this critical work.
It will also help the U.S. government better address the requirements and deadlines emerging from Executive Order 14028, memorandum M-22-18, and the NIST Secure Software Development Framework, especially when it comes to the open source components in use in government applications. Tidelift is also helping address new requirements around software bills of materials (SBOMs) that U.S. government agencies are beginning to understand, interpret, plan for, and deploy. Along with Tidelift producing an SBOM from every application build, the company is actively working upstream with open source maintainers to validate and improve security, maintenance, and licensing metadata for their projects and capture this data using the TACOS (Trusted Attestation and Compliance for Open Source) attestation framework.
"The United States Air Force, and the Government as a whole, are among the largest consumers of open source software. With the increasing requirements around Software Supply Chain Risk Management (SCRM) and Software Bills of Materials (SBOM) initiatives, we are excited to partner with Tidelift to enhance cybersecurity resilience outcomes for open source software dependencies that support our most critical work," said Robert "Devo" DeVincent, Chief Software Officer, Air Force 309th Software Engineering Group.
Tidelift expands public sector organization to meet growing demand
Tidelift has named Matthew Arnow, a long-time veteran of Tidelift, to lead the newly expanded public sector team. Matthew heads up the team with extensive experience working with government and public sector clients.
“Tidelift looks forward to working more closely with our government and public sector customers and prospects to improve the resilience of our mission-critical open source infrastructure,” said Matthew Arnow, head of public sector for Tidelift. “Our unique approach of working directly with the maintainers behind thousands of important open source projects will help public sector customers comply with U.S. government security directives and meet necessary government and industry standards.”
Tidelift partners with Carahsoft to support public sector expansion
Tidelift has also partnered with Carahsoft, the leading government reseller partner, to help more quickly and effectively address the number of large public sector opportunities.
“Over the past year, we’ve seen increased demand from our customers for solutions that help improve open source software security and supply chain resilience,” said Natalie Gregory, vice president, Carahsoft. “We look forward to working with Tidelift and our reseller partners to deliver open source software supply chain risk management solutions to our government customers.”
About Tidelift
Tidelift, a 2022 Gartner Cool Vendor, helps organizations effectively manage the open source behind modern applications. Through the Tidelift Subscription, the company delivers the tools, data, and strategies powering an inclusive and organization-wide approach to improving the health and security of the open source software supply chain. Tidelift enables organizations to move fast and stay safe when building applications with open source, so they can create more incredible software, even faster. https://tidelift.com/
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