Emerging Technology
PR Newswire | August 23, 2023
Hughes Network Systems LLC, an EchoStar company, today announced that it has been awarded a five-year, Indefinite Delivery Indefinite Quantity (IDIQ) contract by the U.S. Space Force for proliferated Low Earth Orbit (LEO) satellite-based services. Under the IDIQ vehicle, valued at up to $900 million, U.S. Department of Defense, other federal agencies and international coalition partners can procure fully managed, low-latency LEO services from Hughes leveraging capacity on two constellations: OneWeb and EchoStar Lyra™.
"As government and defense agencies explore the power and potential of LEO services in delivering capabilities to the warfighter faster and at lower cost, we're proud to offer not one, but two compelling solutions," said Leslie Blaker-Glass, vice president, Hughes. "Our OneWeb offering – with our low-power, light-weight, flat panel antenna – and our next-generation EchoStar Lyra S-band IoT system position us to deliver customers in the DoD and federal government robust and resilient low-latency connectivity at a competitive price."
Hughes previously announced a distribution agreement with OneWeb Technologies Inc., a wholly owned subsidiary of OneWeb, to deliver managed, wideband LEO services to the DoD; those services are now available under the IDIQ and the GSA Schedule. Also available under the IDIQ are narrowband services over the EchoStar Lyra constellation, the system that EchoStar, parent company of Hughes, is developing for Internet of Things (IoT) connectivity and ongoing market development that includes 5G non-terrestrial networks (NTN).
"These important LEO capabilities will give the DoD cost-effective solutions and added reliability and resiliency in satellite communications across all domains and we look forward to addressing upcoming requirements for procurement of these services," added Rick Lober, vice president and general manager, Defense and Government Systems Division, Hughes.
About Hughes
Hughes Network Systems LLC, an EchoStar company, provides broadband equipment and services; managed services featuring smart, software-defined networking; and end-to-end network operation for millions of consumers, businesses, governments and communities worldwide. The Hughes flagship internet service, HughesNet®, connects millions of people across the Americas, and the Hughes JUPITER™ System powers internet access for tens of millions more worldwide. Hughes supplies more than half the global satellite terminal market to leading satellite operators, in-flight service providers, mobile network operators and military customers. A managed network services provider, Hughes supports approximately half a million enterprise sites with its HughesON™ portfolio of wired and wireless solutions.
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Emerging Technology
Businesswire | August 09, 2023
Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) In Process designation and is listed in the FedRAMP marketplace. FedRAMP® is a U.S. federal government-wide compliance program that promotes the adoption of secure cloud products and services across U.S. federal agencies by providing a standardized approach to security assessment and authorization.
The FedRAMP In Process designation is given to companies that are actively working toward a FedRAMP Authorization and mandates that the company meets specific stringent security requirements. With the FedRAMP In Process designation, Talkdesk has the ability to enable modern customer service and to meet the highest security standards for information confidentiality, integrity, and availability.
“We’re proud to announce that Talkdesk has achieved the prestigious FedRAMP In Process designation for our AI-powered cloud contact center platform. This recognition not only reaffirms our unwavering commitment to security and compliance but also showcases our dedication to providing government agencies with the most trusted, flexible, and innovative solution," said Charanya “CK” Kannan, Chief Product & Engineering Officer at Talkdesk. “As Talkdesk works toward FedRAMP Authorization, we are honored to empower our valued customers on their journey to modernizing government services and delivering exceptional citizen experiences.”
With a comprehensive suite of applications for omnichannel engagement, CX analytics, workforce management, and contact center operations, Talkdesk CX Cloud enables federal, state, and local governments to deliver modern customer service and increase efficiency. The security-compliant, flexible and open platform helps government institutions gain agility and get faster time to value. A single, unified interface preserves customer context and empowers governments to improve service while increasing efficiencies and employee productivity, and reducing costs.
According to recent industry research, 94% of organizations are moderately to extremely concerned about cloud security, with perceived threats ranging from insecure interfaces to unauthorized access and more. Because FedRAMP is known as one of the most rigorous cloud service provider certifications in the world, many companies in regulated industries are increasingly seeking FedRAMP authorized customer service solutions. In addition to its public sector commitment, Talkdesk remains deeply invested in supporting companies across industries as they accelerate digital transformation that improves how they engage with customers securely.
About Talkdesk
Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.
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Emerging Technology
GlobeNewswire | August 29, 2023
Telos Corporation, a leading provider of cyber, cloud and enterprise security solutions for the world’s most security-conscious organizations, announced today a five-year contract with the Defense Information Systems Agency (DISA) for the Telos Automated Message Handling System (AMHS) to support the distribution and processing of various reports and other critical information.
A widely-used organizational messaging solution in the U.S. Department of Defense, Telos AMHS supports organizations around the world, including the Joint Chiefs of Staff, Combatant Commands, Military Services, Defense Agencies and the Intelligence Community.
Telos AMHS immediately routes incoming messages to the right desktop and creates an archive of all arriving traffic for future reference. AMHS also provides intuitive tools for searching and retrieving messages from the archive while protecting against unauthorized access, and offers an easy way to create, coordinate, and release outgoing messages.
“DISA is one of our longest-standing customers, and we’re pleased to continue to support their organizational communications,” said John B. Wood, CEO and chairman, Telos. “Timely and secure message delivery is key to successful military operations, and we’re honored to be chosen to support this mission.”
About Telos Corporation
Telos Corporationempowers and protects the world’s most security- conscious organizations with solutions for continuous security assurance of individuals, systems, and information. Telos’ offerings include cybersecurity solutions for IT risk management and information security; cloud security solutions to protect cloud-based assets and enable continuous compliance with industry and government security standards; and enterprise security solutions for identity and access management, secure mobility, organizational messaging, and network management and defense. The company serves commercial enterprises, regulated industries and government customers around the world.
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