CoreView SaaS Management Solutions Now Available on Carahsoft SEWP V and National Cooperative Purchasing Alliance Contracts

CoreView | September 30, 2020

CoreView, a SaaS Management Platform (SMP) for Microsoft 365, and other SaaS applications, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under the agreement, Carahsoft will serve as CoreView’s public sector distributor and make CoreView’s advanced SaaS management, security and adoption solutions available to the public sector through Carahsoft’s reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V and National Cooperative Purchasing Alliance (NCPA) contracts.

Spotlight

A report that measures levels of non-farm private employment. The ADP National Employment Report is based on payroll data from over half of ADP's U.S. business clients. The data represents about 24 million employees from all 19 of the major North American Industrial Classification (NAICS) private industrial sectors.

Spotlight

A report that measures levels of non-farm private employment. The ADP National Employment Report is based on payroll data from over half of ADP's U.S. business clients. The data represents about 24 million employees from all 19 of the major North American Industrial Classification (NAICS) private industrial sectors.

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GOVERNMENT BUSINESS

Nok Nok and UberEther Partner to Deliver Phishing-Resistant MFA Fedramp-Certified IAM Solutions to Protect the US Federal Government and its Supplier

nok nok | November 30, 2022

Nok Nok, a leader in FIDO (Fast IDentity Online) authentication solutions and a founder of the FIDO Alliance, today announced it is partnering with UberEther, a leading provider of identity and access management solutions to the federal government. Together they will extend FedRAMP certification of UberEther's IAM Advantage platform with innovative cybersecurity capabilities requested by some of the world’s highest-profile agencies and organizations. FedRAMP’s standards-based approach to security assessment and authorization enables federal agencies, customers, and their suppliers to transition from insecure legacy IT infrastructure to mission-enabling, secure, and continuously-monitored cloud solutions with an increased focus on securing and protecting federal information. UberEther’s IAM Advantage model is FedRAMP High and DoD Impact Level 5 ready, which means that even the most closely monitored companies can run their identity in the cloud more securely, efficiently, and effectively. Once UberEther is fully FedRAMP authorized, it will have one of the only private-tenant, cloud identity solutions available in the federal marketplace that government agencies use to find compliant, FedRAMP-approved cloud services. This designation builds on UberEther’s highest commitment to security standards. “Nok Nok is very honored to partner with UberEther to deliver trusted IAM solutions to the largest government agencies with built-in next-level MFA that meets the highest levels of security, Nok Nok’s FIDO authentication solutions add key features and benefits per the federal mandate in the White House’s 2021 Cybersecurity Executive Order that defines how the government will lead by example in adopting best of breed cybersecurity capabilities. Nok Nok and UberEther’s partnership adds new innovation to mandated FedRAMP solutions that enables government agencies and their supplier networks to become phishing-resistant and therefore more secure, while also becoming easier to use.” -Phillip Dunkelberger CEO Nok Nok. At UberEther, we're extremely excited to be working with Nok Nok on this opportunity to bring phishing-resistant credentials to the federal government, said Matt Topper, President and CEO, UberEther. We're not only focused on enabling citizens and partners of the federal government to connect to services more securely, but we're also enabling service members, civilians, government employees, and contractors to work with mission-critical systems more easily. We all know that zero trust is the future of security within the federal government and worldwide, and identity is the first pillar of zero trust that we need to protect the nation. With Nok Nok inside, government agencies and their suppliers will be able to offer more secure sign-in and a great user experience that's better than anything we've been able to provide before, continued Topper. “I am excited about the future that Nok Nok and UberEther are creating. With FIDO passkeys built into device hardware and software applications, and now FedRAMP standards incorporating phishing-resistant MFA, we are keeping our nation’s networks safe along with the agencies, partners, civilians, and government employees who use these networks”. -Robert Lentz, a member of Nok Nok’s Board of Advisors and who served our nation as Deputy Assistant Secretary of Defense and the first Chief Information Security Officer for the Department of Defense. About UberEther: UberEther effectively builds and efficiently runs the security, identity, and access management services that protect many of our nation’s most critical assets. Identity is the core foundation for secure services in every organization, and we pride ourselves on protecting it. Our established and dependable UberEther team delivers identity solutions for some of the most trusted government agencies and supplier networks. Since 2009, the UberEther team has been building simple, secure, sustainable customer solutions for local and Federal Government agencies and within the Intelligence Community. We are passionate about using technology to solve problems, and we use this passion to prove innovative solutions on our own time before bringing these innovations to our customers. Our diverse background of development, integration, and operations skills allows our team to take into account all aspects of a solution and ensure that what works great in the lab will excel in production. About Nok Nok: Nok Nok is a global leader in passwordless customer authentication. Delivering the most innovative FIDO solutions for the authentication market today, Nok Nok empowers global organizations to dramatically improve their user experience and security, and reduce operating expenses while meeting the most advanced privacy and regulatory requirements. The Nok Nok™ S3 Authentication Suite integrates into existing security environments to deliver proven, FIDO-enabled passwordless customer authentication. Headquartered in Silicon Valley, California, the company has delivered unique inventions and innovations protected by a robust global patent portfolio. As a founder of the FIDO Alliance and an innovator of FIDO standards, Nok Nok is an expert in next-level, multi factor authentication. Global customers trust their customer authentications with Nok Nok’s S3 Suite for their user registrations, sign-ins, and payment confirmations. Nok Nok’s customers and partners include Verizon, Intuit, T-Mobile, BBVA, NTT DOCOMO, NTT DATA, MUFG Bank, AFLAC Japan, Standard Bank, Fujitsu Limited, and Hitachi.

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EMERGING TECHNOLOGY, CYBERSECURITY

Ermetic Initiates U.S. Federal Government FedRAMP Authorization for Authority to Operate

Ermetic | September 15, 2022

Ermetic, the cloud infrastructure security company, today announced that it has initiated the process to achieve Authority to Operate (ATO) status under the Federal Risk and Authorization Management Program (FedRAMP). FedRAMP is a government-wide program that promotes the adoption of secure cloud services across the federal government by providing a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The company also announced the appointment of Ben McGucken as regional vice president of sales for US Federal and Latin America, who will lead the company’s FedRAMP certification. In addition, the Ermetic cloud security platform now supports AWS GovCloud (US) and Azure for US Government – which are designed to address specific regulatory and compliance requirements of US government agencies at the federal, state, and local level that run sensitive workloads in the cloud. The company has engaged stackArmor, Inc, a leading provider of FedRAMP engineering and advisory services, to guide Ermetic through the FedRAMP ATO process. stackArmor and its team of experts have over a decade of experience assisting cloud service providers to ensure their solutions meet compliance standards including FISMA, FedRAMP and NIST. “We are pleased to partner with Ermetic on their FedRAMP journey toward an ATO, stackAmor's ThreatAlert is an integrated suite of security and compliance services deployed within the accreditation boundary. This also includes continuous monitoring designed to help companies like Ermetic reduce the level of effort and costs while accelerating the FedRAMP process.” -Martin Rieger, Chief Solutions Officer for stackArmor. Federal, state and local governments are using the cloud to provide better services for constituents, but need to address security risks, especially those associated with preventing breaches, detecting issues rapidly, and protecting personal information, said Shai Morag, CEO of Ermetic. Ermetic is embarking on the FedRAMP process to provide every level of government with a comprehensive solution for cloud native application protection. Ben McGucken joined Ermetic from data security vendor BitGlass where he was AVP of Sales for South and Latin America. He has also served in senior sales roles with ExtraHop, Palo Alto Networks and Layer 3 Communications. “Ermetic already supports AWS GovCloud and Azure for Government for customers that want to conduct proof of concept evaluations, As we move through the FedRAMP authorization process, government agencies can feel confident that the Ermetic platform is designed to meet the regulatory and compliance requirements they must comply with for cloud workloads.” -Ben McGucken regional vice president of sales for US Federal and Latin America. About Ermetic: Ermetic helps prevent breaches by reducing the attack surface of cloud infrastructure and enforcing least privilege at scale in the most complex environments. The Ermetic SaaS platform provides comprehensive cloud security for AWS, Azure and GCP that spans both cloud infrastructure entitlements management (CIEM) and cloud security posture management (CSPM). The company is led by proven technology entrepreneurs whose previous companies have been acquired by Microsoft, Palo Alto Networks and others. Ermetic has received funding from Accel, Forgepoint, Glilot Capital Partners, Norwest Venture Partners, Qumra and Target Global.

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EMERGING TECHNOLOGY, GOVERNMENT BUSINESS

New York tolling authorities select TTEC Government Solutions to provide enhanced customer contact solutions across tri-state area

TTEC | September 23, 2022

TTEC Government Solutions LLC, a subsidiary of TTEC Holdings Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, has been awarded a broad contract to manage operations for the Customer Contact Center (CCC) of some of the largest tolling authorities in the New York-New Jersey area. Agencies that comprise the contracting authorities include New York State Thruway Authority (NYSTA) and The Port Authority of New York and New Jersey (PANYNJ). Under the terms of the contract, TTEC will also provide services for the New York State Bridge Authority (NYSBA), the Buffalo Fort Erie Public Bridge Authority (operator of the Peace Bridge), and the Thousand Island Bridge Authority (TIBA). TTEC began work with the CCC this summer on the implementation phase. Design, development, testing, and commissioning is expected to be completed in 2023 with an anticipated go-live date of January 2024. The contracting authorities oversee the largest tolling operation in the United States. "TTEC appreciates the faith that the tolling authorities have placed in us to deliver exceptional service to all the New York agencies and motorists who depend on the E-ZPass transportation network, We look forward to working with the agencies and their technology partners to apply our many years of experience in electronic tolling environments to enhance customer care operations for the authorities." -Anna Van Buren, senior vice president, TTEC. With decades of public sector expertise augmented by the recent acquisition of the public sector assets of Faneuil Inc., TTEC will offer a wide range of business processing services, including provisioning of the New York Customer Service Center's (NYCSC) primary and alternate customer contact facilities, integrating and deploying the telephony and Interactive Voice Response (IVR) technical solution, account management, customer contact and case management services, customer satisfaction surveying, interfacing with collections agencies, support for courts and tribunals, and financial management. The NYCSC was established on behalf of the public authorities that collect tolls from customers through multiple methods, including a transponder-based electronic toll collection (ETC) system known as E-ZPass, and cashless, image-based license plate tolling known as Tolls by Mail. "Customer service is a top priority for the Thruway Authority. We believe this new contract will offer new technology-based solutions and an improved focus on providing a streamlined and easy-to-use payment system for our customers. We look forward to working with them through the transition and ultimately go-live operations phases to provide our customers with the service and support they deserve." -Michael Perrotto, acting E-ZPass program manager, NYSTA. About TTEC: TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

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