Defense Department Needs to Clean Up Last of Longstanding Business IT Issues, Watchdog Says

The Defense Department has made significant progress improving management of the IT used for its business processes but work on key areas remains, according to the latest roundup report from the Government Accountability Office. The department is the largest single organization in government and, per GAO, “one of the most complex organizations in the world.” As such, DOD’s business processes—all of which include an IT component—are similarly vast and complex. “According to DOD’s information technology investment data, as of April 2019, the department had 1,958 business system investments and planned to spend approximately $8.9 billion on developing, modernizing, operating and maintaining its business systems in fiscal year 2020,” according to the report released Thursday.