Democrats release tips for election campaigns to fight online disinformation

Reuters | December 16, 2019

Democrats release tips for election campaigns to fight online disinformation
U.S. political campaigns should make someone in their teams responsible for monitoring online disinformation about their candidate ahead of the 2020 elections, the Democratic National Committee (DNC) said on Monday. The recommendation was part of a slew of tips published by the DNC on how campaigns, state parties, the general public and social media companies can combat disinformation. "Campaigns and state parties are not powerless in the fight against online disinformation," the DNC said in the recommendations. It suggested a press or digital staff member would be best-placed for the role of "counter-disinformation lead."

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President Trump Speaks on Workforce Development & Participates in the Signing of H.R. 2353 at Tampa Bay Technical High School in Florida, USA.

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GOVERNMENT BUSINESS

Granicus Acquires Leading Compliance Software Provider GovQA to Help Government Agencies Manage Exponential Increase in Public Records Requests

Granicus | August 26, 2021

Granicus, the leading provider of cloud-based digital experience solutions for the public sector, today announced the acquisition of GovQA, the nation’s leading provider of public records and compliance workflow solutions for government. With the addition of GovQA, Granicus continues to extend the capabilities of its Civic Engagement Platform, helping government officials deliver consistent, unified digital experiences to their communities while automating, streamlining and transforming internal process workflows. “Governments are experiencing a massive influx of records requests filed by the public, corporations, and media; with some seeing a 500% increase in requests and even greater increases in the resources needed to fulfill these requests compared to only a few years ago,” said Mark Hynes, CEO of Granicus. “These trends have correlated with the public’s interest in pandemic response, an increase in social tensions and an overall erosion of government trust. 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But request fulfillment can be incredibly fragmented, complex and time-consuming for government officials—making their ability to remain compliant and meet public expectations a serious challenge, with the introduction of new data streams such as police body camera footage, social media posts, and smart cities technologies only making it more difficult. According to GovQA’s recent research, public records fulfillment and compliance complexity has increased 150% over the last three years alone. “Governments today are inundated with information requests. As volume continues to skyrocket, and requests become increasingly complex, traditional public records processes are no longer able to satisfy these demands,” said Tim Callahan, CEO of GovQA. “The stakes for governments are way too high to do this poorly or below standards; it’s why hundreds of government agencies have turned to GovQA to help them drive the efficiency and compliance required in today’s environment. 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As a result, requests can take weeks or months to fulfill, creating a poor community experience and putting agencies at risk of compliance failures. GovQA overhauls and automates these processes, creating a fast, intuitive workflow that saves government personnel valuable time, ensures they remain in compliance, and delivers a positive community experience. Redundant request matching: GovQA’s software provides patented tools to quickly identify redundant requests, enabling residents to get fast access to the information they requested without requiring government personnel to unnecessarily duplicate time-consuming work. Risk mitigation: Governments have a legal responsibility to provide access to public information while protecting certain personal, private information. Through increased workflow automation, proprietary private information redaction technologies, and a digital audit trail, GovQA makes it possible for governments to remain compliant with public record laws while delivering on public requests at speed. Flexible customization: GovQA offers highly-configurable, no-code technology that enables government personnel to create custom workflows built for their unique needs. Agencies can securely collect and control time sensitive information within, across and outside government boundaries—eliminating silos, increasing efficiency, ensuring compliance and reducing the most common record request redundancies. Cost recovery: Many regulations governing public requests allow for agencies to charge fees to help cover the high costs of request fulfillment; GovQA with Granicus supports a variety of charge models and payment processing capabilities for funds capture. In combination with Granicus’ Civic Engagement Platform, GovQA accelerates Granicus' vision for intelligent, connected digital government experiences for both government agencies and officials, and the communities they serve. Today, more than 5,500 governments worldwide partner with Granicus to power their digital communications, public participation, online services, and agenda & public records management, all from a single cloud platform purpose-built for today's modern government. Shea & Company served as the exclusive financial advisor for GovQA. About Granicus Granicus connects governments with the people they serve by providing the first and only civic engagement platform for the public sector. Over 5,500 government agencies, including 850 state departments, and more than 250 million citizen subscribers power an unmatched Subscriber Network that turns government missions into quantifiable results. 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President Trump Speaks on Workforce Development & Participates in the Signing of H.R. 2353 at Tampa Bay Technical High School in Florida, USA.