Emerging Technology
PR Newswire | September 26, 2023
Accela, the trusted provider of cloud solutions at the heart of government, today announced new successful migrations across the nation. The milestones were shared during the company's government technology conference, Accelarate, punctuating a month of noteworthy business and customer modernization momentum announcements.
Over the past several months, Accela has successfully migrated the City and County of Denver, CO; Allendale, AZ; Cleveland, OH; Indianapolis, IN; and Virginia Alcohol Beverage Control to the cloud to securely streamline their critical resident services. These migrations follow significant cloud migration momentum in Florida as well as Accela's migration of over 33 jurisdictions to the cloud in fiscal year 2023 alone.
"Local governments around the country are increasingly looking to the latest technologies to streamline critical services and build trust with their residents. Cloud-based government technology is the key to unlocking this potential," said Jonathon (JK) Knight, chief customer officer at Accela. "Accela is proud to be there every step of the way in governments' modernization journeys, empowering agencies to break down data and departmental silos, and transform the government experience for staff and residents alike."
Agencies nationwide turn to cloud-based solutions for improved user experience, service delivery speed and efficiency, and help in overcoming IT staffing shortages. With unprecedented federal funding, more municipalities are investing in cloud solutions to provide residents and staff with seamless digital experiences and create new efficiencies for critical services – like inspections and permitting – that support the livelihoods, health and safety of all community members.
"Denver, like many other municipalities, is aggressively infusing more affordable housing options into our communities to offset the skyrocketing costs of housing," said Paul Kresser, deputy chief information officer at the City and County of Denver. "We rely on Accela's flexible, scalable and resilient SaaS environments to process all the activities needed to introduce affordable housing options quickly into our neighborhoods. From zoning to permitting to inspections, Accela's solutions support our work to build a stronger, more vibrant community."
Accela's Civic Platform, powered by Microsoft Azure, hosts various pre-built cloud solutions ready to streamline delivery of critical services to support community growth. Agencies utilize the single platform to manage resident services, from building new structures, to licensing local businesses, regulating safety with regular inspections, and more.
Accela recently closed its 2023 fiscal year with a 31 percent increase in SaaS annual recurring revenue, 36 percent increase in new accounts signed and a net customer retention of 117 percent. To learn more about Accela's solutions, please visit https://www.accela.com/solutions/.
About Accela
Accela is the trusted provider of cloud solutions at the heart of government operations. The company works with governments across the globe to accelerate their digital transformation, deliver vital services, and build stronger communities. More than 300 million residents worldwide benefit from Accela's government software solutions. The company offers agile, purpose-built solutions and the power of a platform that provides users with a consumer-like experience, shares data across departments, and ensures world-class security.
With Accela, government agencies experience rapid and effective digital transformation. Accela's government software meets agencies wherever they are on their modernization journey, while also helping them prepare for whatever comes next. The company is a four-consecutive year Microsoft US Partner Award winner for its innovative SaaS solutions. In 2022, Accela was honored as a recipient of Inc.'s Best in Business award for SaaS, and selected by Fast Company for its World Changing Ideas Award. Accela is headquartered in San Ramon, California, with offices around the world.
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Emerging Technology
Business Wire | October 19, 2023
Actsoft, a leading provider of innovative workforce management solutions, proudly announces that its cutting-edge Workforce Manager for Gov platform has achieved the “In Process” designation as one of the critical steps in the Federal Risk and Authorization Management Program (FedRAMP) authorization process.
The FedRAMP “In Process” designation validates Actsoft's dedication to meeting the highest standards of security, privacy, and compliance required by federal agencies. This achievement underscores Actsoft's leadership in providing solutions that optimize workforce productivity, streamline operations, and ensure data integrity for government entities at the federal level.
The availability of a FedRAMP Authorized workforce management platform from Actsoft will streamline operations and elevate the employee experience across U.S government agencies, said Tom Mitchell, CEO of Actsoft. The ‘In Process’ designation reflects Actsoft's unwavering commitment to supporting government agencies with secure, innovative solutions.
Actsoft's Workforce Manager for Gov platform offers various capabilities, including real-time data collection, intelligent scheduling, resource tracking, compliance monitoring, and robust reporting. Having already received StateRAMP authorization, Actsoft will be able to extend these capabilities to federal agencies, contributing to their mission success and enhancing productivity and transparency by digitizing and automating office- and field-based operations. Visit the FedRAMP Marketplace website for more information.
About Actsoft
Founded in 1996, Actsoft, Inc. is a leading provider of workforce management solutions and headquartered in Tampa, Florida. Actsoft, Inc.’s technology helps companies manage their field- and office-based workforce by automating manual processes, digitizing workflows, and optimizing communications. Their workforce management platform includes key capabilities such as job dispatching, mobile timekeeping, digital forms, GPS tracking and geo-fencing of employees, vehicles, and assets. Actsoft, Inc. works with over 8,000 customers and over 138,000 users who rely on the company daily to run more productive and profitable operations. The company is also proud to be the exclusive provider of a white-labeled workforce management app for carriers around the globe. Actsoft, Inc.
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Emerging Technology
Business Wire | October 12, 2023
Mark43, the leading cloud-native public safety software company, today announced that it has achieved State Risk and Authorization Management Program (StateRAMP) High Impact Level Authorization. Mark43 brings the most mature security controls to Computer-Aided Dispatch, Records Management System, and Analytics platforms delivered on Amazon Web Services (AWS) GovCloud to more than 200 public safety agencies and their communities.
Mark43 is the first public safety technology company to achieve StateRAMP High Impact Level Authorization, certifying its commitment to protecting the privacy and security of its customers’ data, particularly for state, local and tribal governments.
StateRAMP, the State Risk and Authorization Management Program, is a highly respected and recognized certification program for cloud cybersecurity excellence. It provides state and local governments assurance that the technology vendors they are working with meet rigorous cybersecurity standards through independent audits and ongoing continuous monitoring. It is inspired by and adapted from the FedRAMP standards and framework.
By achieving StateRAMP High Impact Level Authorization and having achieved FedRAMP High In Process, Mark43 demonstrates its commitment to providing state and local government customers with the highest level of cybersecurity protection possible.
“With more than 1,000 known attacks against U.S. public safety agencies and local governments since 2021, the stakes have never been higher,” said Mark43 Chief Executive Officer Robert Hughes. “According to IBM’s ‘Cost of a Data Breach Report 2023,’ the average cost of a cybersecurity breach is $4.45M million and in this current climate, state and local governments are under constant attack. Mark43 is the first public safety technology company to achieve StateRAMP High Impact Level Authorization – verification that Mark43 delivers the resilient, reliable and secure CAD and RMS that cities and states need. Law enforcement agencies simply cannot afford to partner with a technology provider that does not achieve this level of cybersecurity maturity.”
“Government agencies, public safety agencies, and institutions of higher education are very real targets for hackers and cyberattacks,” said Mark43 Chief Information Security Officer Larry Zorio. “The ability of these entities to verify that their partners maintain the highest levels of cybersecurity controls is critical. This StateRAMP High Impact Level Authorization is proof that Mark43 offers best-in-class cybersecurity controls.”
“Achieving StateRAMP High Impact Level Authorization now makes it even easier for state and local agencies to partner with Mark43, and we’re thrilled to help government partners deliver for the communities they serve,” said Mark43 Chief Revenue Officer Tim Merrigan.
Built on Amazon Web Services (AWS) GovCloud, Mark43 will continue to provide industry-leading security controls available for public safety customers. This StateRAMP High Impact Level Authorization builds on Mark43’s existing security program which includes SOC 2 Type II and SOC 3 attestations, as well as recently achieving the FedRAMP High In Process Authorization. Mark43 is one of the few public safety technology companies to have attained the FedRAMP High In Process designation, and is expected to achieve formal FedRAMP High Authorization in the coming months.
About Mark43
Mark43 is the leading cloud-native public safety technology company. By delivering a modern, intuitive and mobile-first Records Management System, Computer-Aided Dispatch and Analytics platform, Mark43 empowers governments and their communities to improve the safety and quality of life for all. Working with more than 200 local, state and federal public safety agencies, Mark43 is transforming how first responders use technology to respond, engage and serve the community. Mark43 provides the tools, resources, expertise, and security foundation that public safety needs today, tomorrow, and beyond. For more information or to request a demo, visit www.mark43.com.
About StateRAMP
StateRAMP promotes the adoption of secure cloud services across the U.S. state and local governments, public education institutions, and special districts. It provides a standardized approach to security and risk assessment and continuous monitoring for cloud technologies for use by government agencies. StateRAMP empowers agencies to use modern cloud products and services to fulfill their organizational objectives by providing independent verification and continuous monitoring against established cybersecurity standards.
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