Facebook as much of a threat as Huawei

Huawei | December 23, 2019

The US has banned the Chinese company on the basis that it will use its hardware to spy, so it should do the same to the American social media giants, says Ngaire Woods. THE United States and some of its allies have excluded the Chinese technology company Huawei from their markets, yet they continue to ignore the similar threat posed by Facebook and other US digital giants. Democratic governments must now be equally decisive in dealing with this home-grown danger. Huawei is not only the world’s largest supplier of telecommunications equipment and its second-largest phone manufacturer; it is also the global leader in building ultra-high-speed 5G networks and, in this regard, is far ahead of any US competitor.

Spotlight

The driving force behind Mother’s Day was Anna Jarvis, who organized observances in Grafton, WV, and Philadelphia on May 10, 1908. As the annual celebration became popular around the country, Jarvis asked members of Congress to set aside a day to honor mothers. She succeeded in 1914, when Congress designated the second Sunday in May as Mother’s Day. Below are facts on DC mothers.

Spotlight

The driving force behind Mother’s Day was Anna Jarvis, who organized observances in Grafton, WV, and Philadelphia on May 10, 1908. As the annual celebration became popular around the country, Jarvis asked members of Congress to set aside a day to honor mothers. She succeeded in 1914, when Congress designated the second Sunday in May as Mother’s Day. Below are facts on DC mothers.

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GOVERNMENT BUSINESS,CYBERSECURITY

U.S. Government and QuSecure Orchestrate First-Ever Post-Quantum Encryption Communication over a Government Network

QuSecure | July 13, 2022

QuSecure™, Inc., a leader in post-quantum cybersecurity (PQC), today announced the U.S. Federal Government is currently orchestrating the world’s first-ever post-quantum encryption communication over a Government network by utilizing its QuProtect™ PQC solution. QuProtect is the industry’s first end-to-end PQC software-based solution uniquely designed to protect encrypted communications and data with quantum-resilience using quantum secure channels. The Government is leveraging QuSecure’s unique post-quantum cryptographic algorithm on its legacy systems at a combined Air Force, Space Force and NORAD location. The quantum-resilient deployment has 100-percent uptime protecting data that previously used standard encryption, with no increased bandwidth or latency issues through QuProtect’s quantum tunnel. Data currently being transmitted cannot be decrypted by others unless they have the QuProtect system, and any adversary collecting the protected data to store will be unlikely to decrypt it in the future, even with a quantum computer. “This is extremely significant because the U.S. Government has not employed a post-quantum communications channel on premises before, The QuProtect platform is performing exceptionally well with uninterrupted, continuous quantum channel uptime protecting formerly classically encrypted and quantum vulnerable asymmetric keys, With the current speed of business, commerce, warfare and everyday communications, QuProtect protects all data on existing systems and devices and does not slow the systems down, We have proven this in our successful pilot, which will lead to the large-scale deployments as a result of our SBIR Phase III contract with the Government. This historic moment places QuSecure one step closer to fulfilling our vision of ensuring an exceptionally secure quantum future.” -Pete Ford, QuSecure Head of Federal Operations. This historic event was possible due to activities around QuSecure’s evaluation for, and eventually winning, the Small Business Innovation Research (SBIR) Phase III Federal Government procurement contract for PQC solutions. Announced last month, QuSecure has been established as the Government’s leading provider of PQC solutions, setting the standard for Government’s PQC requirements. This is the Government’s first and only Phase III designation aimed at addressing end-to-end comprehensive solutions to the post-quantum threat, and further emphasizes today’s need to deploy PQC for classical and future quantum attacks. Federal agencies participating in SBIR include the following agencies and departments: Small Business Administration, Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Transportation, Environmental Protection, the National Aeronautics and Space Administration (NASA), and the National Science Foundation. The Government’s deployment of QuSecure is being operated over an open Internet network on legacy equipment and systems. QuSecure has proven it works on Government systems by using cryptographic agility that supports all National Institute of Standards and Technology (NIST) finalist algorithms in the post-quantum cryptography standardization competition. The winners of the NIST competition were announced on July 5. QuProtect enables organizations for the first time to leverage quantum resilient technology to help prevent today’s cyberattacks, while future-proofing networks and preparing for post-quantum cyberthreats. It provides quantum-resilient cryptography, anytime, anywhere and on any device. QuProtect uses an end-to-end quantum-security-as-a-service (QSaaS) architecture that addresses the digital ecosystem’s most vulnerable aspects, uniquely combining zero-trust, next-generation post-quantum-cryptography, quantum-strength keys, high availability, easy deployment, and active defense into a comprehensive and interoperable cybersecurity suite. The end-to-end approach is designed around the entire data lifecycle as data is stored, communicated, and used. About QuSecure- QuSecure is a leader in post-quantum cybersecurity with a mission to protect enterprise and Government data from quantum and classical cybersecurity threats. Its patent-pending, quantum-safe solutions provide an easy transition path to quantum resiliency across any organization. The company’s QuProtect solution is the industry’s first PQC software-based platform uniquely designed to protect encrypted communications and data with quantum-resilience using a quantum secure channel. QuSecure has current customer deployments in banking/finance, healthcare, space/satellite, IT/data enterprises, datacenters, and various Department of Defense agencies. QuSecure is investor backed and has offices in Silicon Valley.

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EMERGING TECHNOLOGY,GOVERNMENT BUSINESS

New York tolling authorities select TTEC Government Solutions to provide enhanced customer contact solutions across tri-state area

TTEC | September 23, 2022

TTEC Government Solutions LLC, a subsidiary of TTEC Holdings Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, has been awarded a broad contract to manage operations for the Customer Contact Center (CCC) of some of the largest tolling authorities in the New York-New Jersey area. Agencies that comprise the contracting authorities include New York State Thruway Authority (NYSTA) and The Port Authority of New York and New Jersey (PANYNJ). Under the terms of the contract, TTEC will also provide services for the New York State Bridge Authority (NYSBA), the Buffalo Fort Erie Public Bridge Authority (operator of the Peace Bridge), and the Thousand Island Bridge Authority (TIBA). TTEC began work with the CCC this summer on the implementation phase. Design, development, testing, and commissioning is expected to be completed in 2023 with an anticipated go-live date of January 2024. The contracting authorities oversee the largest tolling operation in the United States. "TTEC appreciates the faith that the tolling authorities have placed in us to deliver exceptional service to all the New York agencies and motorists who depend on the E-ZPass transportation network, We look forward to working with the agencies and their technology partners to apply our many years of experience in electronic tolling environments to enhance customer care operations for the authorities." -Anna Van Buren, senior vice president, TTEC. With decades of public sector expertise augmented by the recent acquisition of the public sector assets of Faneuil Inc., TTEC will offer a wide range of business processing services, including provisioning of the New York Customer Service Center's (NYCSC) primary and alternate customer contact facilities, integrating and deploying the telephony and Interactive Voice Response (IVR) technical solution, account management, customer contact and case management services, customer satisfaction surveying, interfacing with collections agencies, support for courts and tribunals, and financial management. The NYCSC was established on behalf of the public authorities that collect tolls from customers through multiple methods, including a transponder-based electronic toll collection (ETC) system known as E-ZPass, and cashless, image-based license plate tolling known as Tolls by Mail. "Customer service is a top priority for the Thruway Authority. We believe this new contract will offer new technology-based solutions and an improved focus on providing a streamlined and easy-to-use payment system for our customers. We look forward to working with them through the transition and ultimately go-live operations phases to provide our customers with the service and support they deserve." -Michael Perrotto, acting E-ZPass program manager, NYSTA. About TTEC: TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

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CYBERSECURITY

CornerstoneAI Announces Strategic Partnership with Carahsoft to Deliver AI Data Bias and Cybersecurity Solutions to Federal Government Agencies

Carahsoft | August 05, 2022

CornerstoneAI, Provider of Ethical and Responsible AI Services and Solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under this agreement, Carahsoft will serve as CornerstoneAI’s Master Government Aggregator®, making their artificial intelligence (AI) and machine learning (ML) solutions available to the Public Sector through Carahsoft’s reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, OMNIA Partners and National Cooperative Purchasing Alliance (NCPA) contracts. CornerstoneAI’s mission is to ensure the development and ongoing maintenance of responsible AI usage by agencies within the Federal and State Government space. AI plays a critical role in nearly every aspect of business and accelerates the creation of high-impact digital and automated solutions. CornerstoneAI provides AI audit, remediation and development services, including cybersecurity to maximize these benefits while maintaining necessary boundaries and implementing precautions against misuse. “Partnering with a company as reputable as Carahsoft, provides a clear path to further our mission to eliminate data bias in AI/ML and bring responsible AI techniques to the top of AI development agendas, I am confident that our partnership with Carahsoft and its resellers will provide Government agencies a competitive edge and advantage in the continuous modernization effort.” -Eric Barberio, Executive Advisor and COO of CornerstoneAI. Preserving ethical operations is crucial to any technology field and CornerstoneAI makes this task simple. Through CornerstoneAI’s efficient auditing and detailed reports, agencies can improve their data ecosystems and build trust by identifying challenge areas and implementing effective solutions to eliminate machine learning bias and AI discrimination. “With the addition of CornerstoneAI to Carahsoft’s AI solutions portfolio, Government agencies have access to solutions that can ensure their AI systems function at maximum quality and accuracy, We look forward to working with CornerstoneAI and our resellers to help agencies take ownership of their AI diversity and create an equal opportunity, inclusive society.” -Michael Adams, Director of AI Solutions at Carahsoft. About Carahsoft: Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Artificial Intelligence, Cybersecurity, MultiCloud, DevSecOps, Big Data, Open Source, Customer Experience and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. About CornerstoneAI Inc: CornerstoneAI Audits, Inc is the creator of the BiasFinder AI technology designed to assess bias within machine learning AI systems of any size and provides data-engineering and social ethics consulting assessments of AI eco-systems having established an audit program to attest to Fairness, Accuracy, Transparency and ensure AI systems are Explainable to all stakeholders.

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