EMERGING TECHNOLOGY, INFRASTRUCTURE
Newswire.ca | May 03, 2023
Dye & Durham Limited, a leading provider of cloud-based, efficient workflow software for legal and business professionals, today announced a renewed partnership with CentralSquare Technologies ("CentralSquare") by entering into a 10-year agreement that significantly expands Dye & Durham's seamless integration of online government services.
As a trusted public sector partner for decades, Dye & Durham provides mission-critical solutions to governments at the municipal, provincial and federal levels that deliver online services relied upon by millions of Canadians, including legal and financial services professionals.
Dye & Durham is also a market leader in driving innovative digital infrastructure capabilities that enable governments to seamlessly serve Canadians. That includes providing real-time online access to tax certificates, facilitating millions of tax and bill payments between governments and the nation's largest financial institutions and acting as an authorized service provider under contract with the Government of Ontario for over 25 years. Responsibilities in the province include providing front-end electronic registry solutions and operational capabilities for the Ontario Business Registry that enables access to corporate records, registrations and filing services.
Not only do these solutions help governments improve the citizen experience, they also drive significant costs savings for municipal and provincial governments by having Dye & Durham manage the entire process.
Under the new 10-year agreement, more municipalities in Ontario and Alberta will now have access to Dye & Durham's TCOL (Tax Certificates Online) solution that has been available in British Columbia since 2007, where at least 108 municipalities are using it. To date, Dye & Durham has processed more than two million tax certificates.
"We pride ourselves on operating Canada's digital infrastructure that enables millions of transactions that power the economy," said Matthew Proud, CEO of Dye & Durham. "That's why we're committed to constantly improving the delivery of crucial government services in a seamless manner to support economic growth and improve the government-to-citizen experience."
The renewed partnership will also see further integration of CentralSquare's innovative solutions within the broader Dye & Durham technology ecosystem, driving greater efficiencies between government, businesses and citizens.
"At our core, we believe in creating smart solutions that improve the lives of citizens," said Justin Murphy, VP of Product Management at CentralSquare. "Working with Dye & Durham – a like-minded company where innovation is at the heart of everything we do – has allowed us to bring additional value to our cloud-based Property Tax solution in the Ontario market, and we are thrilled to be continuing our partnership."
About Dye & Durham
Dye & Durham Limited is one of the world's largest providers of cloud-based legal practice management software. Dye & Durham also provides critical information services and workflows, which customers use to manage their non-discretionary information, regulatory and due diligence requirements. The company has operations in Canada, the United Kingdom, Ireland, and Australia.
About CentralSquare Technologies
CentralSquare Technologies is the largest independent provider of public sector software solutions that empower local and state governments to build smarter, safer and more connected communities. Over 8,000 agency customers across North America rely on CentralSquare's technology to deliver solutions ranging from computer-aided-dispatch systems, 911 and records management solutions which enhance public safety, to administrative products with finance, asset, compliance and case management capabilities that run government agencies more efficiently. As the market driver for advancing safety and justice with innovative technology, CentralSquare serves 3 out of 4 citizens across North America. The company is headquartered in Lake Mary, FL and has locations in North Carolina, South Dakota and British Columbia. More information is available at CentralSquare.com.
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EMERGING TECHNOLOGY
Businesswire | April 28, 2023
ABBYY today announced it has expanded its partnerships that serve state and local government agencies. Data from the Government Accountability Office revealed that federal IT legacy systems cost over $330 million annually to maintain, while delivering sub-optimal service and carrying risks inherent to older platforms. To address the agencies’ needs to modernize both back-end and consumer-facing IT systems, ABBYY partnerships will expand the accessibility of its intelligent automation solutions to streamline cumbersome processes, enhance citizen experiences and improve the overall ability to meet constituents’ needs.
Among ABBYY’s expanded partnerships is MCCi, which was recently named as a company to watch in the annual GovTech 100. MCCi has numerous ongoing initiatives to digitally transform government services, including unemployment and Social Security fraud mitigation and accounts payable automation. The city of Coppell, Texas is among their customers that have successfully automated accounts payable processes using ABBYY intelligent document processing solutions to turn key document insights into efficient outcomes. By leveraging ABBYY technology, Coppell reduced invoice processing time from days to minutes.
“Right out of the box, ABBYY intelligent document processing was very impressive,” said Jerod Anderson, director of Enterprise Solutions for the city of Coppell. “We gave it a dozen of our invoices, and it processed with 99% accuracy on 90% of those. It uses machine learning, so once it’s corrected, the next time an invoice from that vendor comes through, ABBYY understands it and will process it with 100% accuracy.”
Additionally, MCCi holds a contract with the Texas Department of Information Resources (DIR) where ABBYY is a part of an approved distributor solution. ABBYY is also approved through several other government contracts, including the State of New York Information Technology Umbrella Contract, the State of California Software License Program, and the NASPO ValuePoint Cooperative Purchasing Contract via Carahsoft. Furthermore, our approval through Carahsoft has enabled state agencies to leverage ABBYY IDP and Proof of Identity in the motor vehicle sector to expedite document review and identity verification and proofing.
“Our expanded partnership with ABBYY to serve the public sector is crucial because in many cases paper processes are necessary to provide services to constituents caught in the digital divide,” stated Donny Barstow, CEO of MCCi. “Paper forms do not have to slow modernization efforts. Clients like Coppell, TX are accelerating their adoption of automation technologies because of all the aforementioned drivers and are having proven, repeated success in improving their citizens’ experience.”
Bruce Orcutt, SVP of Product Marketing at ABBYY commented, "Agencies in the public sector work with trusted, best-in-breed solutions that are scalable and easy to deploy. We have the expertise to address the growing document-centric challenges of these agencies, especially as rises in unemployment claims increase the need to accelerate processing while mitigating fraud risk. MCCi has deep connections and understands the public sector, enabling them to navigate citizens’ weariness toward poor service experiences. Strategic partnerships like these are instrumental to our growth and contributions in the public sector.”
As citizens grow accustomed to exemplary customer experiences provided by Amazon and banking institutions, their expectations of government entities evolve. For example, a recent ABBYY survey identified the top three factors contributing to the public dropping out of registration for government services as taking too much time/too many steps (54%), requiring excessive and repetitive manual entry (50%), and making identity verification too difficult (26%).
About ABBYY
ABBYY powers intelligent automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights you need to work smarter and faster. We help more than 10,000 companies globally, including many of the Fortune 500, to drive significant impact where it matters most: customer experience, profitability, and competitive advantage. ABBYY is a US-based global company with offices in 14 countries. For more information, visit www.abbyy.com.
About MCCi
MCCi is a business process automation company that accelerates digital transformation by adding intelligence to your processes. As an IT services company with expertise in delivering end-to-end professional services provider, we provide our clients some of the leading technologies for business process automation, including Laserfiche for content services, Blue Prism and UiPath for robotic process automation, ABBYY for intelligent capture, and One Span for digital signatures. We are a trusted partner to over 1,100 government organizations, including cities, counties, state agencies, special districts, K-12, and higher education and are a proud GovTech 100 company for 2023.
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EMERGING TECHNOLOGY
Prnewswire | April 06, 2023
Palantir Technologies Inc. today announced that Palantir Federal Cloud Service (PFCS) achieved FedRAMP authorization and accreditation to support workloads at U.S. Department of Defense (DoD) Impact Level (IL) 4 and DOD IL5 on Microsoft Azure. This new milestone enables U.S. government customers and industry partners to access Palantir and Microsoft's secure, integrated, enterprise-grade capabilities in both Microsoft Azure Government and Azure Commercial environments.
This milestone expands Palantir and Microsoft's strategic partnership from the private sector to the public sector bringing the best in class cloud components to the federal marketplace. We're aiming to support IL6 through multi-cloud service integration.
"With the successful completion of FedRAMP and IL4 and IL5 accreditation on Microsoft Azure Commercial and Azure Government, Palantir and Microsoft are prepared to bring best in breed solutions to the federal government," said Akash Jain, President, Palantir USG. "Leveraging lessons from our partnership in the commercial sector, we are looking forward to delivering innovation on behalf of the most important US Government missions on an accelerated timeframe. Today's announcement represents an inflection point in our partnership that will benefit our public sector stakeholders. We look forward to launching these joint solutions with our federal partners."
In addition to supporting public sector and DoD customers, the Palantir Federal Cloud Service (PFCS) was also designed for the greater Defense Industrial Base. PFCS on Azure Government meets Defense Federal Acquisition Regulation Supplement (DFARS) requirements and can support both Controlled Unclassified Information (CUI) and International Traffic in Arms Regulations (ITAR) workloads.
"With Palantir Federal Cloud Service's FedRAMP authorization on Microsoft Azure, defense organizations have even more solutions available to them to meet their critical mission needs," said Wes Anderson, Vice President, Defense, Microsoft Federal. "Our focus continues to be on building up our partner ecosystem to accelerate innovation and provide trusted, flexible, and advanced cloud solutions for the national security mission."
PFCS FedRAMP authorization on Microsoft Azure can enable expedited agency authorizations to operate (ATOs), this solution is adequate for use in an agency authorization to operate cloud computing products and services.
This authorization milestone is representative of Palantir's ongoing commitment to servicing federal customers on Azure.
Those interested in learning more about Palantir and Microsoft's relationship can visit the Palantir website or get started today via the Azure Marketplace.
About Palantir Technologies Inc.
At Palantir, we're helping the world's most important institutions use their data to solve their most urgent problems. Our software lets our customers integrate and analyze all of their data so they can answer questions that they couldn't before. From delivering disaster relief to building safer automobiles, we're honored to help make our partners better at their most important work.
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