EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Unanet | March 09, 2023
On March 08, 2023, one of the leading providers of project-based ERP and CRM for government contractors, Unanet, announced Planate Management Group, the government contracting firm, selected Unanet ERP GovCon to offer a more in-built and streamlined solution for their business processes and to help the company as its scales rapidly.
A service-disabled veteran-owned small business (SDVOSB), Planate is headquartered in Alexandria, Virginia, with a workforce of more than 200 people. It specializes in master planning and facility, architecture and engineering support, engineering design, and environmental services for DoD, federal, and industry clients in over 20 countries globally. The management group is expecting significant growth both domestically and internationally in 2023. As a result, company leaders determined it was time to abandon the disparate, off-the-shelf accounting software on which the company relied, as these systems were causing significant project and operational inefficiencies that negatively impacted the bottom line.
Planate selected Unanet's purpose-built platform for government contractors for its ERP solutions requirements. Planate set Unanet's platform based on the positive ratings from other GovCon users and strong customer service and training track record. As a result, Planate will replace its patchwork of non-integrated tools for time entry, accounting, and project management with Unanet, a modern platform where these and other capabilities are fully integrated and work together effortlessly. According to Unanet's recent Gauge Report, which highlights trends, best practices, and business challenges in the government contracting industry, approximately 30% of GovCon small businesses cite organic growth as the leading cause of their financial challenges.
About Unanet
Unanet is a leading ERP and CRM solution provider for government contractors, AEC, and professional services. The company is based in Dulles (Virginia). It has over 3200 project-driven organizations that rely on Unanet to help them with information and actionable insights to make better decisions and boost the business, including Haskell, Array, NewFields and many more. It offers all support with its people-centered team, which works towards the success of clients' projects, people, and finances. Its products include Unanet ERP GovCon, ERP AE, CRM GovCon, and CRM by Cosential.
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EMERGING TECHNOLOGY,GOVERNMENT BUSINESS
OPEXUS | January 19, 2023
AINS LLC, a government process management software service provider, recently announced its rebranding and will now function under the name OPEXUS. The new identity perfectly describes the company's dedication to public institutions, providing their communities with great technology experiences. The company has relocated its headquarters to Washington, D.C.
Before the rebranding, AINS was acquired by an affiliate of Gemspring Capital in November 2021, after a remarkable year of growth. New customers touched an all-time high in 2022, including federal, state, and local government agencies in the United States, national and provincial governments in Canada, and a university as the company's first customer in higher education. Additionally, OPEXUS has established itself as the market leader in the Freedom of Information Act (FOIA) technology space, which played a significant role in the company's success and will remain a priority in 2023.
OPEXUS (formerly ANIS) this year has been acknowledged as a first-time member of the GovTech100, a yearly list compiled and published by Government Technology featuring 100 companies committed to making a distinction in and selling to government agencies across the U.S. Furthermore, the OPEXUS team will focus on providing product enhancements and a range of new customer experience capabilities. It includes revamped user experiences for the existing software, a brand-new customer success team, and a more comprehensive network of cutting-edge tech partners to speed up the development of a range of new products.
Department of Small and Local Business Development (DSLBD) Director, Kristi Whitfield said, "Mayor Bowser remains steadfast in her commitment to encouraging businesses to headquarters in the District of Columbia. More businesses establishing and maintaining roots in our nation's capital means more job opportunities for District residents as well as more opportunities for our local government to keep local dollars local by doing business with District-based enterprises. That's a win for all."
(Source: PR Newswire)
About OPEXUS
Founded in 1988, OPEXUS is the leader in FedRAMP-certified government management software, supporting public institutions with 30 years of experience. OPEXUS, headquartered in Washington D.C., brings functional excellence to governments' middle office so that agencies can concentrate on the critical work of mission delivery. With a built-for-government product suite that includes solutions for audits, investigations, correspondence, Freedom of Information Act (FOIA) requests, and employee & labor, the company empowers 100,000 government users with exceptional technology experiences and collaborates with more than 150 government agencies across the U.S. and Canada.
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EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Carahsoft | March 17, 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Under the agreement Carahsoft will serve as Verint’s Public Sector Distributor, making the company’s citizen engagement solutions available to the public sector through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contracts.
“Government agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to expand. Consequently, leading global brands are meeting consumers where they want, when they want, and citizens expect this same level of service from government agencies,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Verint’s partnership with Carahsoft will help the public sector meet these challenges by extending the reach of our customer engagement solutions through Carahsoft’s extensive reseller network.”
There are a number of government initiatives in place today that are driving the need for improved digital services and making citizen engagement a top priority. These include President Biden’s Executive Order #14058 (Transforming Customer Experience & Service Delivery to Rebuild Trust in Government) which focuses on transforming federal customer experience and service delivery to rebuild trust in government; and the Federal Risk and Authorization Management Program (FedRAMP) that simplifies security for the digital age by providing a standardized approach to security for the cloud. Verint solutions are FedRAMP Moderate/IL4 authorized, which comes on the heels of more than 20 years helping hundreds of agencies and departments around the world measure and improve citizen satisfaction.
“Forward-thinking government and public sector agencies are continually improving their customer engagement tools to provide a seamless digital experience for citizens,” said Michael Shrader, vice president of Intelligence and Innovative Solutions at Carahsoft. “With the addition of Verint to our Customer Experience and Engagement portfolio, agencies will be able to address various challenges, increase efficiency and promote rapid change across every citizen experience. We look forward to working with Verint and our reseller partners to help our joint customers deploy all the capabilities of the Verint Customer Engagement Platform.”
The Verint Customer Engagement Platform helps organizations adapt and improve their operations in days, not months or years. It works across the organization, breaking down the barriers that exist between departments and operations. Verint technology enables people and bots to work together seamlessly from anywhere. The Verint Platform open architecture allows organizations to leverage existing investments in new ways. Verint solutions provide agencies with the data needed to surface and act on insights in real time to enhance customer experiences and efficiency, which ultimately drive continuous improvement. With Verint, organizations can create highly differentiated experiences, drive enduring relationships with their constituents and effectively navigate the disruption and constant change government agencies are experiencing.
About Carahsoft
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
About Verint
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.
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