GeoComm | March 03, 2023
On March 02, 2023, GeoComm, provider of Public Safety Location Intelligence®, announced that it has earned from Esri the State and Local Government Specialty designation. The State and Local Government specialty partners utilize their ArcGIS expertise and knowledge to develop and configure ready-to-use solutions and to provide implementation services to city, state, and local government clients.
This designation acknowledges GeoComm's commitment to providing state and local governments with industry-leading solutions based on Esri technology over the long term. The solutions include offering GIS services to assist with maintaining, building and publishing locally authoritative Public Safety Grade GIS data. The solution supports public safety applications like mapping, Computer Aided Dispatch (CAD) and Next Generation Core Services (NGCS) to help save more lives and protect property when 9-1-1 call takers make life decisions and provide call takers with access to the most accurate and up-to-date GIS data. In addition, the solution also includes enhancing emergency response situational awareness by utilizing indoor maps and converting z-axis location data into a dispatchable location.
In 2011, GeoComm joined the Esri Partner Network (EPN) as a Platinum Partner, the highest level of the EPN programs, are acknowledged for developing and providing industry-leading GIS solutions and services using ArcGIS software. Additionally, GeoComm maintains a close partnership with Esri to develop public safety solutions utilizing Esri technology. State and Local Government is the most recent Esri designation earned by GeoComm, following the announcement of Indoor GIS and ArcGIS System Ready certifications.
GeoComm is a turnkey emergency 9-1-1 development services provider to county government. The company was founded in 1995 and has grown to serve regional, local, statewide and military agencies in forty-nine states, powering to keep over 100 million people safe. It is widely recognized as the go-to source for public safety GIS systems, which direct 9-1-1 calls to the appropriate dispatch center, plot the location of the caller on maps used by call takers and dispatchers, and direct police, fire, and EMS vehicles to the scene of an incident via in-vehicle screens.
Prnewswire | April 25, 2023
Unqork, the leading Codeless as a Service platform, today announced that it has achieved Authorization to Operate (ATO) on the Federal Risk and Authorization Management Program (FedRAMP®) Marketplace. Unqork enables customers, now including the Federal Government, to democratize technology and free themselves from the pitfalls of legacy code, unlocking innovation and speed to market with enterprise grade performance, scale, and security. The Department of Health and Human Services is the first federal agency to use Unqork for Government from the FedRAMP Marketplace to digitize payroll processing within the agency's Office of the Assistant Secretary for Health (OASH).
Unqork is a new way for governments and enterprises to build and run applications ten times faster and 65% cheaper by replacing language – legacy code – with data. Through a universal data definition, Unqork's codeless engine powers beautiful front ends, scalable APIs, secure and performant back-ends, and everything in-between for the most stringent requirements of the Federal government. Unqork's customers include the largest regulated industries including banks, asset managers, insurance companies, state and local agencies, and healthcare providers.
"We're thrilled to have achieved FedRAMP authorization so quickly in the five short years since Unqork was founded – a major testament to the security standards of the Unqork platform," said Gary Hoberman, Founder and CEO, Unqork. "Now that Unqork's codeless platform has received authorization on the FedRAMP marketplace, federal agencies have access to digital solutions that fuel their modernization efforts. We are excited to bring our codeless technology to the Federal agencies and team with them to unlock innovation and migrate legacy systems to the cloud."
Unqork is the leading Codeless as a Service platform that helps leading organizations build, deploy and manage complex software without having to think about code. Unqork created the codeless architecture standard – the future of software development that frees the world's largest enterprises from the pitfalls of legacy code and allows them to focus on innovation to drive business and maintain a competitive edge. More than one third of Unqork's corporate customers are in the Fortune 500, with a customer roster that includes Goldman Sachs, Marsh, Maimonides Medical Center and the U.S. Department of Health and Human Services.
EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Carahsoft | March 17, 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Under the agreement Carahsoft will serve as Verint’s Public Sector Distributor, making the company’s citizen engagement solutions available to the public sector through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contracts.
“Government agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to expand. Consequently, leading global brands are meeting consumers where they want, when they want, and citizens expect this same level of service from government agencies,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Verint’s partnership with Carahsoft will help the public sector meet these challenges by extending the reach of our customer engagement solutions through Carahsoft’s extensive reseller network.”
There are a number of government initiatives in place today that are driving the need for improved digital services and making citizen engagement a top priority. These include President Biden’s Executive Order #14058 (Transforming Customer Experience & Service Delivery to Rebuild Trust in Government) which focuses on transforming federal customer experience and service delivery to rebuild trust in government; and the Federal Risk and Authorization Management Program (FedRAMP) that simplifies security for the digital age by providing a standardized approach to security for the cloud. Verint solutions are FedRAMP Moderate/IL4 authorized, which comes on the heels of more than 20 years helping hundreds of agencies and departments around the world measure and improve citizen satisfaction.
“Forward-thinking government and public sector agencies are continually improving their customer engagement tools to provide a seamless digital experience for citizens,” said Michael Shrader, vice president of Intelligence and Innovative Solutions at Carahsoft. “With the addition of Verint to our Customer Experience and Engagement portfolio, agencies will be able to address various challenges, increase efficiency and promote rapid change across every citizen experience. We look forward to working with Verint and our reseller partners to help our joint customers deploy all the capabilities of the Verint Customer Engagement Platform.”
The Verint Customer Engagement Platform helps organizations adapt and improve their operations in days, not months or years. It works across the organization, breaking down the barriers that exist between departments and operations. Verint technology enables people and bots to work together seamlessly from anywhere. The Verint Platform open architecture allows organizations to leverage existing investments in new ways. Verint solutions provide agencies with the data needed to surface and act on insights in real time to enhance customer experiences and efficiency, which ultimately drive continuous improvement. With Verint, organizations can create highly differentiated experiences, drive enduring relationships with their constituents and effectively navigate the disruption and constant change government agencies are experiencing.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.