EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Carahsoft | March 17, 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Under the agreement Carahsoft will serve as Verint’s Public Sector Distributor, making the company’s citizen engagement solutions available to the public sector through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contracts.
“Government agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to expand. Consequently, leading global brands are meeting consumers where they want, when they want, and citizens expect this same level of service from government agencies,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Verint’s partnership with Carahsoft will help the public sector meet these challenges by extending the reach of our customer engagement solutions through Carahsoft’s extensive reseller network.”
There are a number of government initiatives in place today that are driving the need for improved digital services and making citizen engagement a top priority. These include President Biden’s Executive Order #14058 (Transforming Customer Experience & Service Delivery to Rebuild Trust in Government) which focuses on transforming federal customer experience and service delivery to rebuild trust in government; and the Federal Risk and Authorization Management Program (FedRAMP) that simplifies security for the digital age by providing a standardized approach to security for the cloud. Verint solutions are FedRAMP Moderate/IL4 authorized, which comes on the heels of more than 20 years helping hundreds of agencies and departments around the world measure and improve citizen satisfaction.
“Forward-thinking government and public sector agencies are continually improving their customer engagement tools to provide a seamless digital experience for citizens,” said Michael Shrader, vice president of Intelligence and Innovative Solutions at Carahsoft. “With the addition of Verint to our Customer Experience and Engagement portfolio, agencies will be able to address various challenges, increase efficiency and promote rapid change across every citizen experience. We look forward to working with Verint and our reseller partners to help our joint customers deploy all the capabilities of the Verint Customer Engagement Platform.”
The Verint Customer Engagement Platform helps organizations adapt and improve their operations in days, not months or years. It works across the organization, breaking down the barriers that exist between departments and operations. Verint technology enables people and bots to work together seamlessly from anywhere. The Verint Platform open architecture allows organizations to leverage existing investments in new ways. Verint solutions provide agencies with the data needed to surface and act on insights in real time to enhance customer experiences and efficiency, which ultimately drive continuous improvement. With Verint, organizations can create highly differentiated experiences, drive enduring relationships with their constituents and effectively navigate the disruption and constant change government agencies are experiencing.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.
prnewswire | May 22, 2023
EncompaaS LLC, a leading SaaS provider of data governance and analytics solutions, announced a reseller and professional services partnership with Forefront Technologies, a technology solutions provider based in Burlington, North Carolina. This new partnership will bring data discovery, governance and analytics solutions to Forefront's portfolio of offering to clients around the world.
With this partnership, Forefront Technologies will now be able to offer EncompaaS competencies in data discovery and classification, governance, and analytics to clients seeking to understand and utilize their corporate data for better business outcomes. Massive growth of data across the corporate environment, in structured, semi structured and unstructured formats, has paralyzed most organizations' ability to understand and derive insight from the information they create. The EncompaaS platform provides a unified solution that enables businesses to gain value from their information and improve efficiency.
"We are thrilled to partner with Forefront Technologies and bring our competencies to Forefront's client base," said Jesse Todd, CEO of EncompaaS. "Forefront's deep expertise in delivering technology solutions to businesses in the region makes them an ideal partner for us. Together, we will provide clients with the capabilities they need to understand, govern and gain insights into the large data sets they manage."
"We are excited to partner with EncompaaS to provide our clients with best-in-class data discovery and analytics solutions," said Randall Smith, Vice President of Sales at Forefront Technologies. "As more and more businesses struggle with understanding and managing their data, the need for comprehensive data governance and analytics solutions has never been greater. The EncompaaS platform will add to our information governance portfolio to enable our clients to maximize the value of their information."
About EncompaaS LLC: EncompaaS LLC is a leading provider of data discovery, governance and analytics solutions, enabling businesses to govern, secure, and optimize their information environments. The EncompaaS platform provides a unified solution for managing and analyzing information on premises and in multi-cloud environments, enabling businesses to derive better business outcomes and improve efficiency.
About EncompaaS LLC
EncompaaS LLC is a leading provider of data discovery, governance and analytics solutions, enabling businesses to govern, secure, and optimize their information environments. The EncompaaS platform provides a unified solution for managing and analyzing information on premises and in multi-cloud environments, enabling businesses to derive better business outcomes and improve efficiency.
PR Newswire | May 18, 2023
OneTrust, the market-defining leader for trust intelligence, introduces OneTrust Artificial Intelligence (AI) Governance, a comprehensive solution designed to help organizations inventory, assess, and monitor the wide range of risks associated with AI. As organizations use AI and machine learning (ML) to process large amounts of data and drive innovation, AI Governance provides visibility and control over data used and risks generated by AI models.
According to Gartner, "Success and scaling of AI projects require leaders to address strategies and methods related to fairness, transparency, explainability, reliability, privacy, and security."1 As the use of AI and machine learning becomes more widespread, it is essential for organizations to address the privacy, ethical, and societal risks associated with these technologies. With AI Governance, organizations can embed data ethics, privacy, and security practices by default into the use of AI across their business.
"Responsible AI is not an option, but a necessity in today's business landscape," said Blake Brannon, Chief Product and Strategy Officer at OneTrust. "AI Governance provides a comprehensive solution for managing the unique risks associated with AI, including privacy, ethical, compliance, and operational risks. Using our product, organizations can automate record keeping and risk management, ensuring transparency, fairness, and accountability in their AI systems. By implementing responsible AI practices, companies can build trust with customers, regulators, and society at large, and position their business for success in the AI-driven future."
With AI Governance, compliance teams and data scientists can better understand data use and classification, evaluate the risks, and demonstrate compliance with emerging global requirements to ensure AI is used ethically and responsibly:
Inventory: Organizations can centrally view and manage AI projects, models, and data sets both internally developed and sourced from third parties. AI Governance establishes relationships across data sets and AI models to trace the path of data from its origin.
Assess risk: Users can assess AI projects against global laws and frameworks, including the NIST AI Risk Management Framework (RMF), OECD AI Principles, and more. AI Governance, along with OneTrust Data Discovery & Governance, connects to structured and unstructured sources of data to automatically discover and classify sensitive and personal data that may drive algorithmic bias or privacy risk. Regulatory intelligence helps automate compliance workflows and risk management, and automatically generate required control mitigations and compliance documentation such as conformity assessments.
Monitor: AI Governance integrates with existing model registries and MLOps tooling to detect AI model use and changes, and sync with a centralized inventory. Teams can continually evaluate models and training data for drift, bias, fairness, accuracy, and quality with in-app alerts.
Only OneTrust provides the powerful combination of privacy and risk management solutions, built-in regulatory guidance, data discovery and classification, and AI risk management framework templates to manage the unique and broad-reaching risks posed by AI systems. The solution leverages OneTrust's deep experience in data privacy and governance, and robust tools for managing risk and record keeping for audit, compliance, and proactive trust management.
OneTrust AI Governance will be available to select, qualifying customers through the AI Governance Early Access Program (EAP). This program offers an opportunity to get an early look at the solution and provide feedback to shape its development.
OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.