EMERGING TECHNOLOGY

GovTEAMS Has Teamed Up with MURAL and LUMA Workplace

MURAL | October 11, 2022 | Read time : 02:00 min

GovTEAMS Has News
MURAL, a collaborative intelligence company, has teamed up with GovTEAMS, the Australian Government's digital collaboration platform, to give federal and state government employees access to the MURAL Collaborative Intelligence System™.

GovTEAMS is a comprehensive digital collaboration service built for the Australian Public Service (APS) to provide secure communication and collaboration between departments and with external parties. It's powered by Microsoft 365 and currently has over 40K active members. GovTEAMS includes Microsoft Teams for team collaboration, video conferencing, and instant messaging; SharePoint to store, organize, share, and access information; as well as additional Microsoft 365 apps.

The MURAL Collaborative Intelligence System in GovTEAMS offers government agencies a secure collaboration space where everyone can work together in real-time or asynchronously, as well as access to an ever-growing toolkit of workflows and guided methods to enhance effective ideation, alignment, team building, and innovation. MURAL digital whiteboards can be shared by sending links in Microsoft Teams chat messages, channel posts, or email.

In addition to a powerful collaboration space, Australian Government employees have access to human-centered design training in LUMA Workplace, which is provided by the LUMA Institute, a MURAL affiliate. LUMA Workplace is an on-demand platform offering resources, classes, and videos to learn and apply guided methods to uncover new opportunities, understand business problems, and brainstorm creative solutions.

GovTEAMS security assessed both the MURAL platform and LUMA Workplace, which were deemed OFFICIAL: Sensitive, and are subscribed to MURAL's Enterprise plan. This news comes on the heels of MURAL achieving "In Process" designation last week for the Federal Risk and Authorization Management Program (FedRAMP®) through sponsorship by the United States Department of Veteran Affairs. Together, GovTEAMS and FedRAMP signal that the MURAL Collaborative Intelligence System has the security and enterprise-grade capabilities to be trusted at the highest level.

ABOUT MURAL:
MURAL is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. MURAL creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes.

Spotlight

Faced with mandates, budgetary pressures, and mounting IT complexity, the federal government has launched a government-wide data center consolidation initiative. While data center initiatives can present change and sometimes significant risk, studies have shown that the potential for cost savings as a result of successful data center optimization efforts is in the billions of dollars. There are several core principles fundamental to successful strategic data center optimization. 

Spotlight

Faced with mandates, budgetary pressures, and mounting IT complexity, the federal government has launched a government-wide data center consolidation initiative. While data center initiatives can present change and sometimes significant risk, studies have shown that the potential for cost savings as a result of successful data center optimization efforts is in the billions of dollars. There are several core principles fundamental to successful strategic data center optimization. 

Related News

EMERGING TECHNOLOGY

Healthy Together and Florida Department of Health Win at ATARC's GITEC Emerging Technology Awards

Healthy Together | December 14, 2022

On December 6th, the Advanced Technology Academic Research Center (ATARC) awarded Healthy Together and the State of Florida's Department of Health (FDOH) with a Digital Experience Award at their 2022 GITEC Emerging Technology Award Ceremony in Washington, D.C. The annual ceremony recognizes government initiatives that have made significant contributions in the advancement and implementation of technology innovations. The Digital Experience Award spotlights government projects that promote exceptional citizen service experiences through the use of technology. ATARC nominates organizations that have radically improved the experience of government and pushed the boundaries to build customer-centric human connections in our digital world. "We are incredibly proud to have our partnership with FDOH recognized by ATARC. The Digital Experience Award is a powerful validation of the impact we were able to have and our mission to improve collective health and make government more efficient. We are excited to continue to innovate and modernize resident access to government services with our technology." -Jared Allgood, President of Healthy Together. While awardees typically come from federal agencies, FDOH was selected because of the widespread success of its roll-out of the Healthy Together mobile platform in response to the COVID-19 pandemic. Other 2022 winners include NASA, the Department of Veterans Affairs, ATF, GSA, the U.S. Army and the Marine Forces Cyber Command. About the Project: During the COVID-19 pandemic, the Florida Department of Health, Division of Disease Control engaged Healthy Together and its cloud-based SaaS Disease Management Platform to support case investigators, deliver timely test results to residents, and automate case investigation processes. With a population of over 21M residents, manual processes at labs and testing providers coupled with heavy demand for testing created significant delays in the time to deliver diagnostic results. Due to the rising number of cases, FDOH sought solutions to scale the response to resident and departmental needs. The Florida Department of Health partnered with Healthy Together to deploy a case management system and mobile application to deliver real-time test results to residents. Through the application, FDOH was able to successfully deliver over 30M diagnostic results to state residents. As part of the deployment, Healthy Together built and implemented a self-serve, digital case interview based on CDC guidelines and FDOH standards to assist in case investigation. Over 90% of self-serve case interviews were completed within 1 hour of receipt of a positive test result, a staggering 10x increase in speed to deliver services with more contacts elicited than traditional manual methods. Data captured by the digital case interviews was fed to its auto-scaling AWS hosted case management software that automated data analysis, decreased manual processes and reduced the need for additional hiring. Over the course of the partnership, more than 50% of Florida households utilized Healthy Together's services. Healthy Together has since partnered to help additional states, counties, and tribes to scale and automate other government processes such as Medicaid, SNAP and TANF eligibility, enrollment, & renewal, WIC program management, and behavioral health systems. About Healthy Together: Healthy Together is a health technology company that builds SaaS technology for government, education and enterprise. Their technology aids in areas such as disease surveillance, behavioral health management and benefit enrollment for programs like Medicaid, Supplemental Nutrition Assistance Program and WIC. Healthy Together's mobile application has reached #1 in the App Store Health & Fitness category and has over 225k reviews on the App Store and Play Store with a 4.9/5 star rating.

Read More

EMERGING TECHNOLOGY,GOVERNMENT BUSINESS

Vidcruiter’s G-Cloud 13 Framework open for Public Sector with UK Govt. Contract

VidCruiter | January 10, 2023

VidCruiter, the leading SaaS provider of recruiting software vendor for the government, recently announced that the Crown Commercial Service (CCS) has selected it as a pre-qualified cloud software vendor. UK central government departments and public sector organizations can now use the cloud-based hiring tools by VidCruiter. The agreement is possible through G-Cloud 13, a procurement gateway operated by Crown Commercial Service (CCS) that lets UK central government departments and public sector organizations purchase cloud-based software products. VidCruiter provides point hiring and interviewing solutions, such as: Video interviewing Structured interviewing Applicant tracking, skills assessments Reference checking VidCruiter is dedicated to assisting central government agencies and public sector organizations in the United Kingdom to improve hiring efficiencies, reduce time and scale while retaining complete compliance. VidCruiter has worked with government agencies around the globe to update and automate their employment processes for greater efficiency and consistency with internal guidelines and procedures. About VidCruiter VidCruiter's online hiring solutions are trusted by recruiters worldwide. It has been empowering companies and job seekers to find the ideal match for over a decade. The platform interacts seamlessly at all stages of the hiring experience with industry-leading HR technologies to streamline existing operations. The innovative method taken by VidCruiter stems from four guiding principles: recruitment process modelling; recruitment accessibility; a foundation in scientific research; and continuous process improvement.

Read More

EMERGING TECHNOLOGY

Esker and Quadient to Develop Electronic Invoicing Platform, to Partner with French Government

Esker | November 22, 2022

Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, and Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, today announced that their years-long collaboration will take on a new dimension by partnering with the French government’s upcoming Partner Dematerialization Platform (PDP). Quadient and Esker have been working together for more than seven years through their joint subsidiary NCS, a strategic partnership that allows Quadient to leverage Esker's technology expertise for automating and digitizing customer and supplier invoices. The new direction NCS is taking strengthens this collaboration and ensures that businesses of all sizes experience a smooth and secure transition to compliance with upcoming French tax regulations according to the defined timetable, whether invoices are received or transmitted by mail, email in PDF format, portal, EDI or another channel. The finance law requires that invoices exchanged between VAT taxpayers must be transmitted in a structured data format (UBL, UNCEFACT CII) or hybrid format (Factur-X): As of July 1, 2024 for all VAT taxable entities receiving invoices As of July 1, 2024 for large companies issuing invoices As of January 1, 2025 this applies to medium-sized businesses issuing invoices As of January 1, 2026 this applies to all micro and small businesses issuing invoices The PDP, which will be approved by the government, will send and receive electronic invoices between entities while simultaneously transmitting the required invoicing data to the Public Portal (PPF), and electronically reports all necessary transaction data. “The widespread implementation of electronic invoicing over the next three years is a major challenge for the four million companies in France. As a major player in the electronic document management market for small and medium-sized businesses, we look forward to our continued partnership with Esker, in which we join forces and expertise to offer businesses straightforward and efficient invoicing process automation, The government’s timetable calls for a long and gradual transition, and we know that for many companies, compliance can be a source of anxiety because it brings about profound changes. By offering flexible and adapted solutions, we want to help them anticipate the implementation of new management methods that are connected and automated, so that they are able to meet regulatory deadlines with confidence.” -Nicolas de Beco, Chief Strategy and Product Officer for Intelligent Document Automation at Quadient. As members of the National e-Invoice Forum and active participants in workshops organized by the General Administration of Public Finances (DGFiP) and the Agency for Financial Information Technology of the State (AIFE), Esker and Quadient are currently in the process of preparing for the registration process beginning in September 2023, with governmental accreditation expected in accordance to the officially defined timeframes. In addition to being in compliance with regulatory guidelines, businesses will also be able to take advantage of complementary services, such as centralized management of all workflows, business process automation, complete visibility over and tracking of communications, invoice archiving, processing of associated documents, payment reconciliation and reporting capabilities. These services are facilitated by easy interconnectability with other business solutions and interoperability with other platforms, which enables them to simplify and optimize management processes, accelerate their digital transformation and improve their cash management. “Esker is proud to support Quadient in this project. As long-standing partners, our two companies have demonstrated their ability to work together to deliver innovative solutions that benefit thousands of businesses in France today, We are committed to helping our customers today and in the future in turning these regulatory developments into opportunity for growth and acceleration of the digital transformation.” -Emmanuel Olivier, COO at Esker. About Esker: Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals, and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s solutions incorporate technologies like Artificial Intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. About Quadient: Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and is part of the SBF 120®, CAC® Mid 60 and EnterNext® Tech 40 indices.

Read More