Groups Urge Congress to Fund Federal Tech Upgrades in Next COVID Stimulus Bill

Nextgov | April 16, 2020

The next stimulus package—expected to infuse trillions of dollars into the U.S. economy—must include significant and targeted funding for federal, state and local technology upgrades, according to a group of federal IT-focused advocacy groups. As Americans receive checks from the $2.2 trillion Coronavirus Aid, Relief and Economic Security, or CARES, Act, Congress is already considering another round of stimulus spending to ease the pain of strict social distancing measures. To be truly effective, the funding must also include support for the underlying IT systems used to distribute emergency aid and ensure government operations continue unabated, according to a letter sent Wednesday to House and Senate leadership.

Spotlight

Think about it. How well can a government’s change-of-address service, for example, operate if it can’t access address information that resides on another system? It doesn’t matter that the system can process millions of address changes in seconds if it takes hours to pull the addresses from one system and manually load them into another. From the taxpayer perspective, it takes too long to get the information they want.

Spotlight

Think about it. How well can a government’s change-of-address service, for example, operate if it can’t access address information that resides on another system? It doesn’t matter that the system can process millions of address changes in seconds if it takes hours to pull the addresses from one system and manually load them into another. From the taxpayer perspective, it takes too long to get the information they want.

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GOVERNMENT BUSINESS

Quantexa And Vodafone Partner To Provide Even Better Experience For Vodafone Business Customers In The UK

GOVERNMENT BUSINESS | November 29, 2022

Quantexa - a global leader in Decision Intelligence (DI) solutions for the private and public sectors - announced that it has partnered with Vodafone, the technology communications company, to connect scattered and siloed data points across Vodafone to deliver an improved experience for its business customers. Quantexa’s Decision Intelligence Platform was chosen by Vodafone for its advanced capabilities in data management and customer insights which enabled Vodafone to marry difficult to match data sets across its business and learn more about their customers. As a result, Vodafone can make quick and confident decisions to provide their customers with more relevant offerings and improved service. Quantexa’s Decision Intelligence (DI) platform was commercially deployed on Vodafone’s new Google Cloud environment and gives Vodafone insight into the interactions a customer has with them, including the products and services customers have purchased. Understanding customers from a 360-degree view will support the organization in giving prompts to the sales teams to drive timely client engagement. The new platform was delivered into commercial use with speed following a completed deal agreement in late Q1 of this year. It will initially be used in Vodafone’s small to medium business customer segments, and Vodafone will extend the platform to include SoHo and large business customers over the coming months. The partnership started when Quantexa joined Tomorrow Street – a joint-venture between Vodafone and the Luxembourg Government - that connects innovative technology companies, corporate partners, and Vodafone functions to establish and grow new business opportunities. Quantexa works with clients across several industries including banking, insurance, telco, and the public sector including government. Vodafone is the first company in the UK telecommunications industry to use Quantexa’s ground-breaking DI Platform to improve its customers’ experience. “We are delighted to be using Quantexa’s state-of-the-art Decision Intelligence Platform to ensure we are maximising the value of data, making the best decisions for our customers, and improving the services we offer. As a technology communications company, we recognise the importance of working with innovative companies in emerging technology categories, like Quantexa. Vodafone’s Tomorrow Street initiative to identify and accelerate innovation, is an exciting programme that we are delighted to work with.” -Nick Gliddon, UK Business Director, Vodafone. Vishal Marria, CEO, Quantexa, said, Forward-thinking organizations know they can only make strategic decisions and improve customer experiences using data that can be trusted. The first step is creating a single view of every customer. I’m thrilled that our Decision Intelligence Platform is helping Vodafone create a better experience for its business customers. I’m proud of what we’ve achieved alongside Tomorrow Street in what has been, and will continue to be, a fantastic collaboration. Creating long-term value from data is a focus of leading organizations world-wide and working with a leader like Vodafone in the telco space is an important milestone for the business. About Quantexa: Quantexa is a global data and analytics software company pioneering Contextual Decision Intelligence that empowers organizations to make trusted operational decisions by making data meaningful. Using the latest advancements in big data and AI, Quantexa’s platform uncovers hidden risk and new opportunities by providing a contextual, connected view of internal and external data in a single place. It solves major challenges across data management, KYC, customer intelligence, financial crime, risk, fraud, and security, throughout the customer lifecycle. The Quantexa Contextual Decision Intelligence Platform enhances operational performance with over 90% more accuracy and 60 times faster analytical model resolution than traditional approaches. Founded in 2016, Quantexa now has more than 500 employees and thousands of users working with billions of transactions and data points across the world. The company has offices in London, New York, Boston, Brussels, UAE, Malaga, Toronto, Singapore, Melbourne, and Sydney. About Vodafone in the UK: Vodafone is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband, and the Internet of Things (IoT). We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of March 2022, we have 5G in 380 locations across Europe – 141 in the UK and 239 across Germany, Spain, Italy and Ireland. Our 4G network coverage currently reaches more than 99% of the UK population. Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 26 UK towns and cities, rising to 35 over the coming months through partnerships with CityFibre and Openreach. Our full-fibre services are now available to more than eight million homes across the UK.

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EMERGING TECHNOLOGY, CYBERSECURITY

Forcepoint ONE Expands FedRAMP Authorization for CASB to include ZTNA and SWG to Provide a Single Security Service Edge platform

Forcepoint | September 28, 2022

Global security leader Forcepoint announced that the Federal Risk and Authorization Management Program (FedRAMP®) has approved the Forcepoint ONE all-in-one cloud platform. FedRAMP is a U.S. government-wide program​ that certifies that cloud-based software can be ​trusted to secure and accelerate cloud adoption for federal agencies. Forcepoint’s “Authorized” designation from FedRAMP indicates that Forcepoint ONE meets 325 security controls for NIST 800-53 compliance requirements. “As a trusted security partner and advisor to the government for over 30 years, Forcepoint’s Authorized certification shows how seriously we take our covenant with our federal customers, The FedRAMP authorization process assures agencies that Forcepoint ONE’s security and access controls meet the high standards required to protect government systems and infrastructure. Simplifying security through Forcepoint’s unique Data-first SASE approach gives agency leaders greater confidence that they can easily adopt Zero Trust, control access and data use, and take advantage of cloud transformation efforts without wasting time, effort, and money.” -Sean Berg, President of Global Governments and Critical Infrastructure for Forcepoint. Forcepoint ONE is the converged, cloud-delivered platform for Security Service Edge (SSE, the security component of SASE) that protects agency employees and contractors working remotely as they use web, cloud and private applications. Forcepoint’s all-in-one cloud platform enables security teams to manage one set of policies via a single console for cloud-delivered gateway technologies like Cloud Access Security Broker (CASB), Secure Web Gateway (SWG), and Zero Trust Network Access (ZTNA). Integrated, inline threat protection and DLP provide consistent control for many types of users from government employees to partners, to prevent malware, and stop loss or misuse of sensitive data. CASB provides identity-based access controls so people on managed or unmanaged devices can easily and safely use government-sanctioned cloud apps. Forcepoint’s unique reverse proxy technology also makes it easy to securely connect personal devices of employees, consultants, contractors, and auditors. SWG monitors and safeguards interactions with any website. This includes blocking access to websites based on category, blocking downloads of malware, blocking uploads of confidential data to personal accounts, and detecting shadow IT. Forcepoint SWG features a unified agent that runs locally on Windows and macOS devices to enable smart routing of web traffic, offering up twice the throughput of competitors. ZTNA controls access to private applications hosted behind a firewall from both managed devices and BYOD, without needing VPNs. ZTNA and CASB together deliver identity-based access controls for internal apps and cloud apps seamlessly, providing them side by side through the same SSO page to simplify the user experience. DLP consistently protects sensitive data across the cloud, the web, and private apps, even agentlessly, all from one console. About Forcepoint: Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. Based in Austin, Texas, Forcepoint creates safe, trusted environments for customers and their employees in more than 150 countries.

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EMERGING TECHNOLOGY

Pega Establishes New Government Entity to Better Serve US Federal and Defense Agencies

Pegasystems | October 06, 2022

Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider that builds agility into the world's leading organizations, today announced Pega Government LLC, a new corporate entity uniquely positioned to service the product requirements and compliance demands for United States government clients. With initial sponsorship from the United States Department of Justice, Pega Government LLC will architect, deliver, and support all cleared work for multiple federal and defense agencies as well as their partners. Pega has a strong legacy of success working with some of the largest US government agencies to help them achieve their modernization goals and transform the digital experience. With this new entity, Pega Government LLC will extend support to clients and partners working in sensitive and challenging government installations. With Pega Cloud for Government, Pega continues to support the mission of the most complex programs in government. Pega's solutions connect data and systems across operational silos, helping streamline organizational complexity while improving efficiency. "As we continue to evolve our work with the United States government, we recognized the need to create a dedicated entity to support the distinct security needs for some of our clients, Pega Government LLC was created to address the work that involves sensitive information requiring special clearance on an ongoing basis. We are proud our technology can support the ever-changing needs of the federal government and their focus on transformational efficiency." -Doug Averill, vice president, global industry market leader, government, Pega. About Pega: Pega provides a powerful low-code platform that builds agility into the world's leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we've built our scalable and flexible architecture so people can meet today's customer demands while continuously transforming for tomorrow.

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