EMERGING TECHNOLOGY, CYBERSECURITY
Sprinklr | October 19, 2022
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization for Sprinklr’s Unified-CXM Platform at the Low Impact (LI-SaaS) level. With FedRAMP authorization, Sprinklr is prepared to help U.S. government agencies unify citizen experiences.
FedRAMP is a government-wide program aimed to facilitate the adoption of secure cloud services across the federal government by providing a standardized approach to security and risk assessment of cloud service offerings. FedRAMP authorization is required of federal cloud technology vendors.
Delivered via Amazon Web Services (AWS), Sprinklr’s Unified-CXM Platform will help government agencies modernize services and meet citizens where they are across all social media, voice, SMS, email, and digital channels. With Sprinklr’s AI-powered platform, agencies can also reduce administrative burdens to help deliver a seamless, secure citizen experience.
“Citizens expect government agencies to deliver information, content, and resources across modern channels like social media, text, voice, and chat. To effectively meet citizen demands, governments need a modern, unified approach, FedRAMP Authorization is a critical milestone for long-term growth at Sprinklr. It allows us to help our government customers deliver better services and engage citizens across 30+ digital channels.”
-Paul Ohls, Chief Revenue Officer, Sprinklr.
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across every modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Government Brands, LLC | September 01, 2022
Government Brands, LLC, the trusted technology partner for thousands of US and Canadian government entities, has launched a rebrand as Catalis TM. Catalis is one of North America's leading government Software as a Service (SaaS) and integrated payments providers, powering municipal, county, state, and federal governments.
Government Brands was launched in late 2017 and in less than five years strategically acquired and combined more than 30 GovTech companies across the US and Canada. This rapid growth necessitates a new way to organize and brand their broad portfolio of software and payments solutions. The rebrand, which is not a corporate restructuring, is part of the company's natural progression as it continues to grow and offer clients innovative technology and a more comprehensive suite of solutions.
A recapitalization in 2021, with leading investors PSG and TPG, elevated Government Brands to "unicorn" status, with a valuation exceeding $1 billion. Rebranding is the next step of evolution toward further expansion and positioning Catalis as North America's premier software and digital payments provider to government.
"This an exciting time – not only for our company but also for our customers and stakeholders, This rebrand reflects the evolution of our company and provides an opportunity to better communicate the wide range of best-in-class solutions we provide. We look forward to uniting our existing brands under one comprehensive citizen-first brand focused on serving government, The inherent complexity of government can hinder change, and no one feels this more than the people who work there: the public servants who work tirelessly to meet the needs of their citizens, Catalis understands those challenges and provides the technology, expertise, and agility to successfully deploy modern, transformative solutions, Our existing customers will continue to experience the same customer-centric service they have grown to know and rely on, and we're excited to develop new partnerships at all levels of government,The rebrand to Catalis is just the next step in our progression to providing the technology and innovation to meet – and exceed – the expectations of a modern digital government."
-John Kristel, CEO of Catalis.
"Catalis" is inspired by the word "catalyst," which describes the company's mission: to serve as a catalyst for creating a modern digital government. Their deep expertise, proven track record, and purpose-built digital solutions empower public officials to advance government and engage citizens through technology. The company offers a wide range of technology solutions across government with a portfolio of leading SaaS solutions for Citizen Engagement, Courts, Land Records, Public Works, Tax, Regulatory & Compliance, and CAMA, and integrated systems for Payments.
While the brand name has changed, Kristel assures customers that Catalis will continue to provide an unparalleled customer service experience, including an expanded range of resources and solutions to help them modernize government and engage citizens.
Catalis is the transformational SaaS and integrated payments partner powering all levels and sizes of government – municipal, county, state, and federal. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens.
EMERGING TECHNOLOGY, CYBERSECURITY
3M | September 09, 2022
The 3M Health Information Systems (3M HIS) division has achieved fully authorized Federal Risk and Authorization Management Program (FedRAMP) status for its 3M RevCycle health services platform (RHSP). 3M HIS is the company's first division with a FedRAMP-approved product. With this designation, 3M RHSP is published on the FedRAMP marketplace, allowing federal entities to more easily contract and work with the company.
3M RHSP hosts and supports key operations offered by 3M HIS, including natural language processing (NLP) support for medical coding, clinical documentation integrity, clinician input and medical coding edits, self-service reporting, and evaluation and management. 3M RHSP utilizes robust statistical methodologies to create a comprehensive NLP platform that suggests medical codes, assists with medical terminology, and eases the provider front-end workflow.
"We duplicated our commercial Health Services Platform to operate through Amazon GovCloud to achieve a fully authorized FedRAMP status, I am extremely proud of our federal markets team for achieving a FedRAMP ATO (authority to operate), which provides our platform with enhanced visibility, opens the door for us to secure cloud-hosted contracts with federal organizations, and makes it easier for us to add more products and solutions that are cybersecure and government approved."
-Kim Aiello, director of federal market solutions, 3M HIS.
The federal government is one of the largest buyers of cloud technology, according to FedRAMP. Cloud service providers (CSPs) offer innovative products that can help federal agencies save time and resources while meeting their critical mission needs.
FedRAMP is a government-wide program that promotes the adoption of secure cloud services across the federal government by providing a standardized approach to security and risk assessment for cloud technologies and federal agencies.
For CSPs, FedRAMP provides a standardized security framework for all cloud products and services that is recognized by all executive branch federal agencies. CSPs only need to complete the FedRAMP Authorization process once for each cloud service offering and perform continuous monitoring, with all agencies reviewing the same continuous monitoring deliverables, creating efficiencies across the government.
3M ( NYSE: MMM) believes science helps create a brighter world for everyone. By unlocking the power of people, ideas and science to reimagine what's possible, our global team uniquely addresses the opportunities and challenges of our customers, communities, and planet.