Emerging Technology, Cybersecurity
PR Newswire | July 11, 2023
Leidos, a FORTUNE® 500 science and technology leader, today announced the addition of Rancher Government Solutions (RGS), a complete open software stack for teams adopting containers, as an Emerging Technology Partner to the Leidos Alliance Partner Network (LAPN). Together, Leidos and RGS will address the unique and strict security and operational needs of the U.S. government and military as it relates to application modernization, containers and Kubernetes. LAPN drives innovation through a vast network of the world's leading technology companies and leverages significant expertise to provide solutions that deliver customer mission success.
"Leidos is pleased to welcome Rancher Government Solutions to the Leidos Alliance Partner Network," said Derrick Pledger, Leidos Chief Information Officer. "We have worked together to develop edge-to-cloud architectures, execution patterns and secure Kubernetes methodologies. These will enable rapid capability deployments and at-scale systems modernization in support of U.S. government mission-owners across the defense, intelligence and health domains. We look forward to driving continuous modernization as well as helping our shared customers deliver mission outcomes on behalf of the nation."
"Rancher Government Solutions is honored to be among the select group of technology companies chosen to be part of the Leidos Alliance Partner Network," said Sima Shahin, RGS Regional Vice President, Federal System Integrators. "It demonstrates that our commitment to delivering secure, interoperable, open-source Kubernetes and cloud native technologies to the U.S. government in a validated way has paid off. Together with Leidos, RGS will continue to advance mission success through digital transformation and application modernization."
About Rancher Government Solutions
Rancher Government Solutions is specifically designed to address the unique security and operational needs of the US Government and military as it relates to application modernization, containers and Kubernetes. Rancher is a complete open source software stack for teams adopting containers. It addresses the operational and security challenges of managing multiple Kubernetes clusters at scale, while providing DevOps teams with integrated tools for running containerized workloads.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, civil, and health markets. The company's 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
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Emerging Technology, Cybersecurity
PR Newswire | July 24, 2023
IMB Partners ("IMB"), a leading middle market private equity firm specializing in utility, industrial, and government contracting services ("GovCon"), today announced its strategic investment in eTelligent Group ("eTel"), a premier provider of emerging technologies and program management solutions to the U.S. Government.
Founded in 2005, eTel has been leading the enterprise-wide transformation of critical business systems by managing the implementation and engineering of emerging technologies. Today, the company delivers digital transformation services primarily to the Internal Revenue Service ("IRS"), utilizing capabilities that include agile software development, DevSecOps, IT Program Management Office (PMO), cybersecurity, web services, and big data. eTel has become a principal thought leader and solutions evangelist to the IRS, now positioned as the second-most active prime contractor on the IRS IT-EPMSS BPA contract vehicle.
"We are excited to hit the ground running with the highly-skilled and experienced team of professionals at eTel," says Norman Yu, Director at IMB Partners. "The eTel team has laid some very impressive groundwork, and IMB sees a great opportunity to grow, diversify, and strengthen the business both inside and outside of the IRS. eTel is the partner we have been looking for, and we are ready to roll up our sleeves with eTel and further our commitment to serving the GovCon sector."
With IMB's investment, eTel will be able to dedicate additional resources to professionally scale the overall organizational infrastructure and capabilities to undertake larger contracts. Additionally, this partnership will propel eTel to explore potential acquisitions to help diversify the customer base and build upon existing capabilities to best serve the U.S. Government.
"Over the past 18 years, we have built a high performing team of industry leading professionals that are committed to our core company values of serving with excellence," says Ritesh Bansal, Managing Partner of eTel.
"The proof is in our customer feedback: we're nimble, more efficient, and more responsive in delivering exceptional service. And now, with this partnership with IMB, we will have the means to extend the same exceptional service to more customers across new categories and invest significantly in building our strategic and operational framework," says Rohit Aggarwal, Managing Partner of eTel.
About eTelligent Group
eTel provides a proven team of talented IT professionals that provide reliable solutions for business & information technology management and services. eTel delivers IT services, agile and DevOps development, big data services, IT program management, and cyber security services. Working as a trusted partner of the Federal Government, eTel holds itself to the highest industry standards, including CMMI Level 3 and PMBOK. Learn more at etelligent-group.com.
About IMB Partners
Founded in 2010, IMB is a private equity sponsor focused on investing and partnering with management teams to grow lower middle market companies serving government agencies and electric and gas utilities. IMB believes that diversity is an asset and takes an entrepreneurial approach to building companies of scale. IMB seeks platform investment targets with $10-$250 million in revenue. Learn more at imbpartners.com or connect with us on LinkedIn.
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Emerging Technology
Businesswire | August 09, 2023
Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) In Process designation and is listed in the FedRAMP marketplace. FedRAMP® is a U.S. federal government-wide compliance program that promotes the adoption of secure cloud products and services across U.S. federal agencies by providing a standardized approach to security assessment and authorization.
The FedRAMP In Process designation is given to companies that are actively working toward a FedRAMP Authorization and mandates that the company meets specific stringent security requirements. With the FedRAMP In Process designation, Talkdesk has the ability to enable modern customer service and to meet the highest security standards for information confidentiality, integrity, and availability.
“We’re proud to announce that Talkdesk has achieved the prestigious FedRAMP In Process designation for our AI-powered cloud contact center platform. This recognition not only reaffirms our unwavering commitment to security and compliance but also showcases our dedication to providing government agencies with the most trusted, flexible, and innovative solution," said Charanya “CK” Kannan, Chief Product & Engineering Officer at Talkdesk. “As Talkdesk works toward FedRAMP Authorization, we are honored to empower our valued customers on their journey to modernizing government services and delivering exceptional citizen experiences.”
With a comprehensive suite of applications for omnichannel engagement, CX analytics, workforce management, and contact center operations, Talkdesk CX Cloud enables federal, state, and local governments to deliver modern customer service and increase efficiency. The security-compliant, flexible and open platform helps government institutions gain agility and get faster time to value. A single, unified interface preserves customer context and empowers governments to improve service while increasing efficiencies and employee productivity, and reducing costs.
According to recent industry research, 94% of organizations are moderately to extremely concerned about cloud security, with perceived threats ranging from insecure interfaces to unauthorized access and more. Because FedRAMP is known as one of the most rigorous cloud service provider certifications in the world, many companies in regulated industries are increasingly seeking FedRAMP authorized customer service solutions. In addition to its public sector commitment, Talkdesk remains deeply invested in supporting companies across industries as they accelerate digital transformation that improves how they engage with customers securely.
About Talkdesk
Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.
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