EMERGING TECHNOLOGY
Healthy Together | December 14, 2022
On December 6th, the Advanced Technology Academic Research Center (ATARC) awarded Healthy Together and the State of Florida's Department of Health (FDOH) with a Digital Experience Award at their 2022 GITEC Emerging Technology Award Ceremony in Washington, D.C.
The annual ceremony recognizes government initiatives that have made significant contributions in the advancement and implementation of technology innovations.
The Digital Experience Award spotlights government projects that promote exceptional citizen service experiences through the use of technology. ATARC nominates organizations that have radically improved the experience of government and pushed the boundaries to build customer-centric human connections in our digital world.
"We are incredibly proud to have our partnership with FDOH recognized by ATARC. The Digital Experience Award is a powerful validation of the impact we were able to have and our mission to improve collective health and make government more efficient. We are excited to continue to innovate and modernize resident access to government services with our technology."
-Jared Allgood, President of Healthy Together.
While awardees typically come from federal agencies, FDOH was selected because of the widespread success of its roll-out of the Healthy Together mobile platform in response to the COVID-19 pandemic. Other 2022 winners include NASA, the Department of Veterans Affairs, ATF, GSA, the U.S. Army and the Marine Forces Cyber Command.
About the Project:
During the COVID-19 pandemic, the Florida Department of Health, Division of Disease Control engaged Healthy Together and its cloud-based SaaS Disease Management Platform to support case investigators, deliver timely test results to residents, and automate case investigation processes. With a population of over 21M residents, manual processes at labs and testing providers coupled with heavy demand for testing created significant delays in the time to deliver diagnostic results. Due to the rising number of cases, FDOH sought solutions to scale the response to resident and departmental needs.
The Florida Department of Health partnered with Healthy Together to deploy a case management system and mobile application to deliver real-time test results to residents. Through the application, FDOH was able to successfully deliver over 30M diagnostic results to state residents. As part of the deployment, Healthy Together built and implemented a self-serve, digital case interview based on CDC guidelines and FDOH standards to assist in case investigation. Over 90% of self-serve case interviews were completed within 1 hour of receipt of a positive test result, a staggering 10x increase in speed to deliver services with more contacts elicited than traditional manual methods.
Data captured by the digital case interviews was fed to its auto-scaling AWS hosted case management software that automated data analysis, decreased manual processes and reduced the need for additional hiring. Over the course of the partnership, more than 50% of Florida households utilized Healthy Together's services. Healthy Together has since partnered to help additional states, counties, and tribes to scale and automate other government processes such as Medicaid, SNAP and TANF eligibility, enrollment, & renewal, WIC program management, and behavioral health systems.
About Healthy Together:
Healthy Together is a health technology company that builds SaaS technology for government, education and enterprise. Their technology aids in areas such as disease surveillance, behavioral health management and benefit enrollment for programs like Medicaid, Supplemental Nutrition Assistance Program and WIC. Healthy Together's mobile application has reached #1 in the App Store Health & Fitness category and has over 225k reviews on the App Store and Play Store with a 4.9/5 star rating.
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EMERGING TECHNOLOGY,CYBERSECURITY
AXON | December 21, 2022
Axon Enterprise Inc. the global public safety technology leader, achieved high impact status by the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB) for its cloud-based Software as a Service (SaaS) solutions. This change will allow Axon's government customers to store the most sensitive, un-classified data handled by federal civilian agencies.
This status upgrade allows US government customers to safely leverage the Axon network with full trust, backed by FedRAMP's highest impact level of security. Axon's cloud-based SaaS solutions enable workflows for digital evidence management, situational awareness, and records management. Previously, Axon's FedRAMP status was moderate level impact.
"We are proud to be leaders in data security, which is an ongoing challenge across the federal sector. There is a constant need to ensure sensitive information is protected across agencies and administrations as the government securely conducts business, Axon is proud to serve the US government in this capacity and we continue to deepen our trusted relationships with federal agencies who see the value in our products, mission and commitment to law enforcement and communities."
Richard Coleman, Axon Vice President and General Manager of Federal Sector.
The Axon FedCloud system, which is the SaaS cloud-based solution that has received high impact status, operates as an isolated region of Axon Cloud Services that is dedicated to the US Federal community. US Axon FedCloud offerings include Axon Evidence, Axon Respond, and Axon Records, and also acts as the core control center over Axon devices and client applications. Axon FedCloud is currently being used by many agencies across the federal sector, including the United States Department of Homeland Security, the Department of Justice and the Department of Interior
ABOUT AXON FEDCLOUD SYSTEM
Axon FedCloud enables cloud-based workflows for digital evidence management, situational awareness, and records management to support the operational needs of agencies. The system operates as an isolated region of Axon Cloud Services that is dedicated to the US Federal community. US Axon FedCloud offerings include Axon Evidence, Axon Respond, and Axon Records while also acting as the core control center over Axon devices and client applications. These devices and client applications include in-car camera systems, body-worn cameras, TASER devices, Axon Interview Room, and Axon Upload XT.
Axon Evidence acts as a central repository for customers' digital evidence and a central management console for Axon products and devices. With expansive ingest, smooth playback, and intuitive search, Axon Evidence makes it simple to connect and manage growing stores of data—video, photos, documents and more—in a single, secure system. Axon Respond is a real-time operations platform which integrates real-time situational awareness and unified communications within a modern incident management solution. Gathering data from sensors in the field, agencies are empowered to know when events occur before it's voiced through traditional contact methods and rapidly coordinate responses with a unified communications platform. Axon Records harnesses the power of automation to save countless hours in the report writing, submission, and review process, helping agencies get more efficiency by breaking down data silos. With direct access to body-worn camera, in-car and citizen-captured video footage, documents, images, and more, reports can be created faster. Critical evidence can be easily shared to remove the wall between digital evidence and reports.
ABOUT AXON
Axon is a technology leader in global public safety. Our moonshot goal in the US is to cut gun-related deaths between police and the public by 50% before 2033. Axon is building the public safety operating system of the future by integrating a suite of hardware devices and cloud software solutions that lead modern policing. Axon's suite includes TASER energy devices, body-worn cameras, in-car cameras, cloud-hosted digital evidence management solutions, productivity software and real-time operations capabilities. Axon's growing global customer base includes first responders across international, federal, state and local law enforcement, fire, corrections and emergency medical services, as well as the justice sector, commercial enterprises and consumers.
ABOUT FEDRAMP
FedRAMP is a US Federal program that standardizes the assessment and authorization process for companies that are looking to provide cloud-based services to US Federal agencies. This standardization allows for a "do once, repeat many" process that agencies can leverage to reduce rework of security assessments, authorizations, and continuous monitoring. The efficiency gains from this process allow for smoother federal procurement and facilitate modernization efforts.
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EMERGING TECHNOLOGY,INFRASTRUCTURE
CSG Government Solutions | December 16, 2022
CSG Government Solutions, a national leader in government program modernization, today announced that it has been selected by the Texas Office of the Attorney General to provide Independent Verification and Validation (IV&V) services for its Child Support System Modernization Project.
CSG is providing IV&V services for the modernization of the Texas Child Support Enforcement System and its peripheral applications. Our team reviews and reports on all technical and managerial aspects of the project, provides objective analysis identifying potential project risks and opportunities, and develops actionable recommendations to support project success. Our team also assesses system adherence to contractually-defined industry standards, including those required by the Office of Child Support Enforcement.
“CSG will leverage our experience as national leaders in child support system modernization to help assure Texas achieves its modernization goals, Our team applies our forward-looking IV&V methodology and program expertise to support the implementation of a system that will serve Texas’ children and families well into the future.”
-Tim Lenning, Director of CSG’s Child Support practice.
About CSG Government Solutions
CSG Government Solutions is a leading government operations consulting firm helping states modernize critical program enterprises. We help governments leverage innovative technology and processes to meet the challenges of administering complex programs. Founded in 1997, CSG clients include 47 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments. For more information, visit http://www.csgdelivers.com and connect with us on LinkedIn and Twitter.
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