WalkMe | November 09, 2022
WalkMe Ltd. (NASDAQ: WKME), a leading provider of digital adoption solutions, today announced its approval to join the G-Cloud Digital Marketplace by the Crown Commercial Service of the UK government. WalkMe is now a part of the G-Cloud 13 initiative, a centralized hub for the streamlined procurement of cloud-related IT services and technologies by public sector organizations such as central and local governments, non-profit organizations, education, defense, and emergency and health services. The G-Cloud Marketplace reduces the complex requirements to purchase IT by centralizing the vendor qualification process.
There is an urgent need to deliver more and better services quicker with tighter budgets in the National Healthcare Service (NHS) and across the British government. WalkMe's digital adoption platform (DAP) provides customised on screen guidance and automation to realise the promise of digital technology while improving the employee and end user experience as well as overall programme efficiency.
WalkMe's DAP not only increases the adoption of digital technologies, but also levels the playing field for citizens with varying degrees of digital dexterity making for more equitable access to government services. The platform can identify usage inefficiencies so that solutions can be deployed to improve adoption and overall user experience while providing unprecedented data insights to continuously improve.
Improving the adoption of digital technologies in the public sector will make services more accessible, reduce pressure on contact centers as end users opt for on screen help and automation, and lower staff attrition as employees can use their digital tools more easily and efficiently.
"We are honored to join the G-Cloud Digital Marketplace and do our part to strengthen government-citizen relationships through enhanced user experience and accessibility, We look forward to playing a role in the improvement of the digital citizen experience across the UK and to discover the innovative ways public sector organizations will use WalkMe technology to drive efficiency, save money, and elevate the experience for end users across the board."
-Simon Blunn, Senior Vice President & General Manager EMEA, WalkMe.
WalkMe's cloud-based digital adoption platform enables organizations to measure, drive and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our code-free platform leverages our proprietary technology to provide visibility to an organization's Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization's needs.
EMERGING TECHNOLOGY, GOVERNMENT BUSINESS, CYBERSECURITY
Tyler Technologies | September 21, 2022
Tyler Technologies, Inc. (NYSE: TYL) recently announced that the state of Vermont has extended its contract for Tyler’s award-winning digital government and payments services. The three-year extension builds upon the existing 16-year relationship with Tyler's subsidiary, NIC.
Since 2006, NIC Vermont has been a trusted partner of the state of Vermont, working with more than 90 state government agencies and localities to deliver services explicitly geared toward helping residents interact easily with government while providing services at no cost to the state under a self-funded model.
Through the partnership with the state, NIC Vermont currently provides more than 150 services and 120 websites, including the redesigned, industry-leading government website, Vermont.gov – a gold award winner in the 2020 W3 Awards and 4th place finisher in the 2020 Government Experience Awards.
“Through our partnership with the state, NIC Vermont has been honored to provide citizens with efficient, interactive services focused on an exceptional government experience, We look forward to the opportunity to continue to serve state agencies and Vermont citizens for years to come.”
-Kim Cuciti, general manager of NIC Vermont.
NIC Vermont’s payment processing platform is one of many solutions in the suite of digital services available to the state of Vermont. In 2021 alone, NIC Vermont’s payment processing platform securely processed more than $55 million on behalf of the state.
About Tyler Technologies and NIC:
Acquired by Tyler Technologies (NYSE: TYL) on April 21, 2021, NIC is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. NIC and Tyler are united in their mission to empower public sector entities to operate more efficiently and connect more transparently with their constituents and with each other. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology's GovTech 100 list and Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.
Carahsoft | October 14, 2022
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced the availability of the Okta-powered Adobe Acrobat Sign for Government. Adobe Acrobat Sign for Government enables government agencies to transform inefficient, outdated paper workflows into a modern process using digital forms that make signing and approvals easy, secure and legal. The Okta Identity Platform brings ease of integration for technology teams and simplifies users’ experience while ensuring their safe connection to the service. In addition, Okta’s Regulated Moderate Cloud has enabled Adobe to achieve FedRAMP Moderate authorization for Adobe Acrobat Sign for Government.
E-signatures have helped to improve efficiencies in government for years. With FedRAMP authorization, Adobe Acrobat Sign for Government can now be used to support Federal mission-critical services like emergency management and social services as well as mission support services such as procurement and human resources. This product is ideally suited for situations where the loss of confidentiality, integrity and availability would have adverse effects on an agency’s operations, such as cyber health or digital services.
“Okta is committed to help government technology teams modernize and secure their operations using Okta’s leading identity platform. Our collaboration with Adobe is designed to streamline Federal e-signature services, starting with a safe and smooth connection for all users, in line with the Government’s security requirements.”
-Katy Mann, Vice President, Federal, Okta.
As we were expanding our offerings to service our growing government customer base, we realized that we needed to be FedRAMP-compliant if we wanted to continue to be a top choice for our government customers, said Brendan Curley, VP of Public Sector Sales, Digital Media, U.S, Adobe. To provide our customers with a modern, centralized, secure and FedRAMP-compliant solution, we turned to Okta, a leader in identity authentication.
“Adobe Acrobat Sign for Government is a major advantage for government agencies to improve and modernize digital experiences for their citizens, We look forward to providing the FedRAMP-authorized solution through our reseller partners to simplify and advance digital processes for the Government and its constituents.”
-Cortney Steiner, Vice President who leads the Adobe Team at Carahsoft.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 16,400 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, and Teach for America, trust Okta to help protect the identities of their workforces and customers.