WalkMe | November 09, 2022
WalkMe Ltd. (NASDAQ: WKME), a leading provider of digital adoption solutions, today announced its approval to join the G-Cloud Digital Marketplace by the Crown Commercial Service of the UK government. WalkMe is now a part of the G-Cloud 13 initiative, a centralized hub for the streamlined procurement of cloud-related IT services and technologies by public sector organizations such as central and local governments, non-profit organizations, education, defense, and emergency and health services. The G-Cloud Marketplace reduces the complex requirements to purchase IT by centralizing the vendor qualification process.
There is an urgent need to deliver more and better services quicker with tighter budgets in the National Healthcare Service (NHS) and across the British government. WalkMe's digital adoption platform (DAP) provides customised on screen guidance and automation to realise the promise of digital technology while improving the employee and end user experience as well as overall programme efficiency.
WalkMe's DAP not only increases the adoption of digital technologies, but also levels the playing field for citizens with varying degrees of digital dexterity making for more equitable access to government services. The platform can identify usage inefficiencies so that solutions can be deployed to improve adoption and overall user experience while providing unprecedented data insights to continuously improve.
Improving the adoption of digital technologies in the public sector will make services more accessible, reduce pressure on contact centers as end users opt for on screen help and automation, and lower staff attrition as employees can use their digital tools more easily and efficiently.
"We are honored to join the G-Cloud Digital Marketplace and do our part to strengthen government-citizen relationships through enhanced user experience and accessibility, We look forward to playing a role in the improvement of the digital citizen experience across the UK and to discover the innovative ways public sector organizations will use WalkMe technology to drive efficiency, save money, and elevate the experience for end users across the board."
-Simon Blunn, Senior Vice President & General Manager EMEA, WalkMe.
WalkMe's cloud-based digital adoption platform enables organizations to measure, drive and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our code-free platform leverages our proprietary technology to provide visibility to an organization's Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization's needs.
EMERGING TECHNOLOGY, CYBERSECURITY
Lunavi | September 08, 2022
Lunavi, a top provider of business technology consulting and managed IT services, has gained Criminal Justice Information Services (CJIS) compliance accreditation for customers in the State of Colorado across its hosted services including colocation data centers and private cloud platforms.
This independently certified compliance measure assures strict data security for law enforcement and similarly regulated government organizations whose technology services are hosted by Lunavi. After attaining accreditation in Colorado, additional certifications for clients in other states will be a simple process.
CJIS is a stringent and comprehensive cybersecurity standard. The Criminal Justice Information Services Division is the largest division of the Federal Bureau of Investigation and provides a centralized source of criminal justice data to various government agencies and authorized third parties. Any entity engaging with sensitive information from the US Justice Department is required to adhere to CJIS policies for networking, data encryption, and remote access, among other criteria.
"Achieving CJIS compliance is another example of the lengths Lunavi will go to satisfy client requirements as they change over time, In this case we had a SLED [State, Local, Education Industry] customer who was adding police and emergency response systems to a Lunavi private cloud. While we already offer strong security and compliance measures like HIPAA and SOC, we were happy to implement new audits, logging, and training to our existing access controls and incident response programs in order to meet CJIS standards."
-Bob Heskett, Director of Security and Compliance at Lunavi.
CJIS compliance is centered on the principal of least privilege or a "need-to-know, right-to-know" standard. These access controls, combined with logs, data management tools, encryption, and systems monitoring, allow Lunavi to help clients achieve CJIS compliance within their hosted information systems and prepare for a federal audit.
"Information Security continues to grow in importance as phishing, malware, ransomware, and other attacks proliferate, Government agencies are a prime target for attackers due to large quantities of personal data stored within IT systems. Lunavi is always seeking to improve our security standards, monitoring, and response methods. This CJIS compliance further cements our cybersecurity leadership and abilities."
-Cortney Thompson, CIO at Lunavi.
Lunavi, based in Cheyenne, WY, helps companies digitally transform their businesses and illuminate the path forward in IT modernization through the power of human ingenuity. Lunavi helps organizations in technology, energy, financial services, healthcare, education, government and others to develop business applications, solve traditional IT challenges, and extract ROI with comprehensive services in cloud migration, modern application development, and managed services. With locations throughout North America in Denver; Cheyenne, WY; Omaha, NE; Atlanta; Seattle, and Toronto, and its status as a Microsoft Azure Expert MSP, Lunavi delivers a remarkable customer experience to help navigate what's possible, what's next.
Carahsoft | October 21, 2022
Pyramid Analytics (Pyramid), a pioneering decision intelligence platform provider, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under the agreement, Carahsoft will serve as Pyramid Analytics’ Master Government Aggregator®, making the company’s Pyramid Decision Intelligence Platform available to federal, state, and local government agencies through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Cooperative Purchasing Alliance (NCPA), and OMNIA Partners contracts.
Decision Intelligence enabled by AI and Machine Learning (ML) can modernize the delivery of critical public services, including healthcare, homeland security, and defense in the US federal market segment.
Carahsoft has added the award-winning Pyramid Decision Intelligence Platform to numerous existing federal contracts and will provide marketing and sales support to generate demand within the federal market, state and local governments, and higher education institutions.
Through this partnership, Pyramid is represented by Carahsoft’s team of professionals dedicated to serving public sector customers and partners.
The next major innovation in analytics is Artificial Intelligence (AI). Applying AI across Data Prep, Business Analytics, and Data Science is what separates Decision Intelligence from traditional business intelligence tools. AI lowers the skills barrier by automating the highly technical work needed to prepare and analyze data and create and share reports and dashboards.
The Pyramid Decision Intelligence Platform delivers data-driven insights for anyone to make faster, optimized decisions. The Pyramid Platform provides instant access to any data, enables automated governed self-service for any person, and serves any analytics need, from the simple to the sophisticated. By uniquely combining Data Prep, Business Analytics, and Data Science with AI guidance in a single environment, the Pyramid Platform reduces cost and complexity while accelerating growth and innovation. This enables a strategic, organization-wide approach to Business Intelligence and Analytics.
“Carahsoft has a proven track record selling innovative technology to federal, state and local Government entities across the United States. They also have a long history of forming strong partnerships with emerging technology leaders that will help Pyramid reach important market segments. The Pyramid team looks forward to many beneficial years of partnership with Carahsoft and its reseller partners to deliver value to our government customers.”
-Joe Fritsch, Director of Federal Sales, Pyramid Analytics.
Edward Walinsky who leads the Pyramid Team at Carahsoft:
This partnership provides Government customers with the opportunity to leverage their business data to make better, more informed decisions. We look forward to working with Pyramid and our reseller partners to deliver business intelligence and analytics to our government customers.
About Pyramid Analytics:
Pyramid is what’s next in analytics. The award-winning Pyramid Decision Intelligence Platform delivers insights for making faster, optimized decisions by providing direct access to any data, enabling governed self-service for any person, and meeting any analytics need in a no-code environment. The Pyramid Platform uniquely combines Data Prep, Business Analytics, and Data Science in a single environment with AI guidance, reducing cost and complexity while accelerating growth and innovation. This enables a strategic, enterprise-wide approach to Business Intelligence and Analytics, from the simple to the sophisticated. Schedule a demo.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and Engagement, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.