GOVERNMENT BUSINESS
CGI | February 11, 2021
CGI (NYSE: GIB) (TSX: GIB.A) reported the dispatch of the CGI OnCue360 answer for the State of Michigan, where the stage will be utilized to guarantee administrative consistence with CARES Act pandemic help subsidizing and track data about award spending for neighborhood and provincial program directors state-wide.
"This new tool from CGI puts us in a strong position to help us meet federal reporting requirements and make sure we are doing our part to track the necessary data," said Ruth Schwartz, Director of the SIGMA office in Michigan. "The OnCue360 tool was implemented within our current platform and provides us with another helpful mechanism for living up to the CARES Act regulations."
"We are proud to work alongside our Michigan partners to help ensure compliance with new federal mandates designed to protect the integrity of CARES Act funds," said Stephen Arrants, Vice-President, CGI. "CGI OnCue360 is a powerful tool in the hands of municipal, county and state program managers who are required to serve as responsible stewards of these vital public resources."
Cloud-based CGI OnCue360 is a portable administrative authorization and information assortment arrangement that permits cell phones, tablets and work stations to catch and report data from the field progressively. It gives the capacity to record and track information, electronic marks and advanced photos, and incorporates a vigorous web interface to plan and oversee arrangements. Data gathered by Michigan officials will help guarantee consistence with ongoing CARES Act guidelines gave by the U.S. Division of the Treasury.
About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 76,000 consultants and other professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2020 reported revenue is C$12.16 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB).
Read More
GOVERNMENT BUSINESS
CyCognito | December 28, 2021
CyCognito, the leader in external attack surface management and protection, today announced a strategic go-to-market alliance with Carahsoft Technology Corp., the Trusted Government IT Solutions Provider®. Under the agreement, Carahsoft will serve as CyCognito’s first Public Sector Distributor. The new relationship expands and deepens CyCognito’s reach across and within the Public Sector through Carahsoft’s NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), OMNIA Partners, National Association of State Procurement Officials (NASPO) ValuePoint, and National Cooperative Purchasing Alliance (NCPA), as well as through Carahsoft’s reseller partners.
“Together with our channel partners, CyCognito is using its platform, program and best practices to help the Public Sector establish a stronger security posture and proactively identify, protect and prevent cyberattacks from happening.”
Channel Chief and CyCognito’s Worldwide Sales Leader Lori Cornmesser
Most of today’s cyberattacks continue to intrude through external attack vectors. CyCognito’s innovative platform automates the discovery, multi-factor security testing and risk prioritization of all externally-exposed assets in an organization’s extended IT ecosystem. Once cyber threats are identified, CyCognito orchestrates data sharing to automatically start the remediation process by creating an incident response ticket. The platform integrates its findings and intelligence into existing vulnerability lifecycle management processes through channels such as Slack, PagerDuty, ServiceNow, and several additional platforms. This proven and proactive layer of automated security ensures an organization’s entire attack surface is protected quickly and efficiently when risks are detected.
“Empowering organizations to find and eliminate the paths attackers easily exploit is a vital tactic within any surface management and protection strategy,” says Rob Gurzeev, Founder and CEO, CyCognito. “Prevention and remediation must remain top of mind for channel partners and IT decision makers, especially those working within the Public Sector where the stakes are high and the impact of a single breach has the potential to span states, the nation and even the globe.”
CyCognito and Carahsoft are enabling forward-thinking security value-added resellers (VARs), managed service providers (MSPs), global systems integrators (GSIs) and managed security services providers (MSSPs) with a new and enhanced lineup of SLED and Federal-focused sales and marketing assets. Offered at no charge, these business-building assets are readily available within CyCognito’s partner portal and include how to market, how to pitch and position, and how to demo the technology.
“Agencies today are under tremendous pressure to protect their customers from cybercrime,” said Michael Shrader, Vice President of Intelligence and Innovative Solutions at Carahsoft. “CyCognito’s leading platform preempts attacks and helps businesses satisfy key elements of most common security frameworks and regulatory compliance standards. We look forward to working with CyCognito and our reseller partners to help educate and better enable the Public Sector with the knowledge, specialization and technology needed to properly assess their cyber risk and eliminate exposure.”
About CyCognito
CyCognito solves one of the most fundamental business problems in cybersecurity: seeing how attackers view your organization, where they are most likely to break in, what systems and assets are at risk and how you can eliminate the exposure. Founded by national intelligence agency veterans, CyCognito has a deep understanding of how attackers exploit blind spots and a path of least resistance. The Palo Alto-based company is funded by leading Silicon Valley venture capitalists, and its mission is to help organizations protect themselves from even the most sophisticated attackers. It does this with a category-defining, transformative platform that automates offensive cybersecurity operations to provide reconnaissance capabilities superior to those of attackers.
About Carahsoft
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and Engagement, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Read More
GOVERNMENT BUSINESS
Yext | November 15, 2021
Yext, Inc. , the AI Search Company, today announced a suite of AI search solutions designed to help government agencies modernize and streamline digital experiences across channels.
Recent mandates like the 21st Century Integrated Digital Experience Act (IDEA) have required government agencies to improve the customer experience on their websites. A recent Yext study* about consumers' interactions with government agencies online supports the case for these investments: when a government agency provides an excellent overall experience on their website, constituents are more likely to seek official information or advice from that agency in the future (54%), speak well of the agency (42%), and comply with the agency's directives (36%).
"The signing of the 21st Century IDEA put the public sector's need for improved digital experiences into full view. Now more than ever, government agencies are looking for technology that will quickly and easily set them up to serve constituents more effectively online. Our growing team is so excited to show them the potential they can unlock with Yext's powerful Public Sector AI search solution set, a one-stop shop for all of their CX needs."
Laurie "LC" Cook, Vice President of Public Sector at Yext
Yext's public sector solutions incorporate the same powerful Answers AI search technology in the COVID-19 info hubs that the company implemented for the World Health Organization (WHO), U.S. State Department, and the States of New Jersey and Alabama earlier in the pandemic. The solution set includes:
Self-Service Portal: Overwhelmingly, when people have questions or customer service issues related to a civil or government topic, they prefer to find information on their own (78%)* — and with Yext's Support Answers self-service portal, they can. This AI-powered control center supports a one-click experience that allows constituents to self-serve with direct answers to their customer service questions.
Site Search: If people fail to find information on their own when searching on a government agency's website, they typically choose another more labor- or cost-intensive channel (48%),* like calling or emailing the agency's customer service department. Agencies can bypass unnecessary support costs and empower constituents to find the information they're looking for on their website with Yext's Marketing Answers site search solution, which applies the most advanced natural language processing (NLP) to understand and answer questions with an agency's own FAQs, guides, videos, ebooks, and more.
Reputation Management: Constituent reviews are one the best benchmarks for government agencies to gauge progress for improving their digital customer experience. With Yext's reputation management solution, agencies can optimize their online reputation by monitoring, responding, and generating reviews across platforms from one centralized location.
SEO: A majority of people (57%)* prefer search engines like Google or Bing when searching for information to help them understand or resolve civil- or government-related issues, which makes it that much more critical for government agencies to make sure their information is appearing on third-party sites (and accurately so). Yext's SEO-optimized FAQ pages are designed to surface in search results, enabling agencies to extend their customer experience and answer constituent questions before they even reach their website.
While expanding its public sector product offering, Yext has also been building out its public sector sales organization under Laurie "LC" Cook, the company's Vice President of Public Sector. Cook's team now includes the following new hires:
Geoffrey Glaser as Senior Director of Federal, State & Local Government and Education (SLED), and Healthcare
Vernon Aldershoff as Senior Director of Public Sector Sales
Christina Day as Director of Public Sector Sales
David Hernandez as Director of Federal Sales
About Yext
Yext is the AI Search Company and is on a mission to transform the enterprise with AI search.
With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword search technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions.
Read More