SmartSimple Software | March 10, 2023
On March 09, 2023, SmartSimple Software, one of the leading providers of cloud-based solutions for government grants management, announced the launch of SmartSimple Cloud +AI. The innovative product incorporates a comprehensive AI support system that spans the entire lifecycle of government grants management, simplifying the process and lessening the administrative burden.
The first fully integrated artificial intelligence product, SmartSimple Cloud +AI is for government grants management. It combines AI-powered text completion, a feature popularized by OpenAI's ChatGPT-3, deeply into government grants management workflows. Using the robust architecture of SmartSimple Cloud, the product enables government grantmakers to use AI in accordance with their specific needs throughout the entire grant process.
SmartSimple Cloud +AI responds to queries to both workflow-initiated and human that support grantmakers across all stages of the granting lifecycle. It integrates seamlessly into the SmartSimple Cloud experience, enabling users to interact with AI through the SmartSimple Cloud user interface. As a new technology, its potential applications have yet to be fully explored. A few strengths are the ability to supplement and enrich data in real time, perform precise and automatic text summarization, and enable large-scale personalized communication.
SmartSimple Software Co-Founder and COO, Mike Reid said, "We believe that the advent of the AIs will release a torrent of innovation such as the world has rarely seen." He also said, "By integrating the AIs into our platform, SmartSimple Cloud, and integrating early, we will unleash this power to our clients in support of their missions."
(Source – Cision PR Newswire)
About SmartSimple Software
SmartSimple Software is a cloud-based automation collaboration software that provides unique process solutions. The company is based in Toronto, Ontario, and over 500 clients in 192 countries use its software. In addition, some of the largest grantmaking foundations, Fortune 500 companies, research and higher education institutions, and government agencies rely on SmartSimple CLOUD's business process optimization solutions. SmartSimple Software is 100 % owner-funded and managed by over one hundred people in Canada, Europe, the US and the UK.
EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Carahsoft | March 17, 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Under the agreement Carahsoft will serve as Verint’s Public Sector Distributor, making the company’s citizen engagement solutions available to the public sector through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contracts.
“Government agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to expand. Consequently, leading global brands are meeting consumers where they want, when they want, and citizens expect this same level of service from government agencies,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Verint’s partnership with Carahsoft will help the public sector meet these challenges by extending the reach of our customer engagement solutions through Carahsoft’s extensive reseller network.”
There are a number of government initiatives in place today that are driving the need for improved digital services and making citizen engagement a top priority. These include President Biden’s Executive Order #14058 (Transforming Customer Experience & Service Delivery to Rebuild Trust in Government) which focuses on transforming federal customer experience and service delivery to rebuild trust in government; and the Federal Risk and Authorization Management Program (FedRAMP) that simplifies security for the digital age by providing a standardized approach to security for the cloud. Verint solutions are FedRAMP Moderate/IL4 authorized, which comes on the heels of more than 20 years helping hundreds of agencies and departments around the world measure and improve citizen satisfaction.
“Forward-thinking government and public sector agencies are continually improving their customer engagement tools to provide a seamless digital experience for citizens,” said Michael Shrader, vice president of Intelligence and Innovative Solutions at Carahsoft. “With the addition of Verint to our Customer Experience and Engagement portfolio, agencies will be able to address various challenges, increase efficiency and promote rapid change across every citizen experience. We look forward to working with Verint and our reseller partners to help our joint customers deploy all the capabilities of the Verint Customer Engagement Platform.”
The Verint Customer Engagement Platform helps organizations adapt and improve their operations in days, not months or years. It works across the organization, breaking down the barriers that exist between departments and operations. Verint technology enables people and bots to work together seamlessly from anywhere. The Verint Platform open architecture allows organizations to leverage existing investments in new ways. Verint solutions provide agencies with the data needed to surface and act on insights in real time to enhance customer experiences and efficiency, which ultimately drive continuous improvement. With Verint, organizations can create highly differentiated experiences, drive enduring relationships with their constituents and effectively navigate the disruption and constant change government agencies are experiencing.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.
EMERGING TECHNOLOGY, CYBERSECURITY
Businesswire | March 23, 2023
Red River, a technology transformation company serving government and enterprise customers, today announced that it is now an authorized provider on the U.S. Army’s Information Technology Enterprise Solutions 3 Services (ITES-3S) contract. Awarded by the Computer Hardware, Enterprise Software and Solutions (CHESS) and the Army Contracting Command - Rock Island (ACC-RI), ITES-3S is a nine-year, $12.1 billion, indefinite delivery indefinite quantity (IDIQ) contract.
The ITES-3S IDIQ will provide a broad range of enterprise information technology services and support to the U.S. Army and other authorized Federal Government agencies. Types of information technology services available through the ITES-3S IDIQ include Program Management; Cybersecurity/Information Assurance; Enterprise Design, Integration and Consolidation; Network/Systems Operation and Maintenance; Telecommunications; Supply Chain Management; Operation and Maintenance; Business Process Engineering; and Information Technology Education and Training.
This award demonstrates Red River’s longstanding commitment to providing superior professional services to the U.S. Army and the opportunity to continue to serve and support the men and women in uniform at home and abroad. Red River has more than 25 years as a trusted technology and services provider to the U.S. government and Department of Defense (DoD).
“We are excited to continue our longstanding history of supporting the technology services needs of the Army and other government agencies supported through this contract vehicle,” said Brian Roach, CEO for Red River. “We look forward to collaborating with DoD technology leaders to support their mission requirements in areas such as cybersecurity, managed services, cloud, infrastructure and collaboration. This is a significant addition to our contracts portfolio and strengthens our position as a leading technology and services provider to the DoD and the U.S. government as a whole.”
About Red River
Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government in ways previously unattainable. Red River serves organizations well beyond traditional technology integration, bringing more than 25 years of experience and mission-critical expertise in managed services, cybersecurity, infrastructure, collaboration and cloud solutions.