EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Carahsoft | March 17, 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Under the agreement Carahsoft will serve as Verint’s Public Sector Distributor, making the company’s citizen engagement solutions available to the public sector through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contracts.
“Government agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to expand. Consequently, leading global brands are meeting consumers where they want, when they want, and citizens expect this same level of service from government agencies,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Verint’s partnership with Carahsoft will help the public sector meet these challenges by extending the reach of our customer engagement solutions through Carahsoft’s extensive reseller network.”
There are a number of government initiatives in place today that are driving the need for improved digital services and making citizen engagement a top priority. These include President Biden’s Executive Order #14058 (Transforming Customer Experience & Service Delivery to Rebuild Trust in Government) which focuses on transforming federal customer experience and service delivery to rebuild trust in government; and the Federal Risk and Authorization Management Program (FedRAMP) that simplifies security for the digital age by providing a standardized approach to security for the cloud. Verint solutions are FedRAMP Moderate/IL4 authorized, which comes on the heels of more than 20 years helping hundreds of agencies and departments around the world measure and improve citizen satisfaction.
“Forward-thinking government and public sector agencies are continually improving their customer engagement tools to provide a seamless digital experience for citizens,” said Michael Shrader, vice president of Intelligence and Innovative Solutions at Carahsoft. “With the addition of Verint to our Customer Experience and Engagement portfolio, agencies will be able to address various challenges, increase efficiency and promote rapid change across every citizen experience. We look forward to working with Verint and our reseller partners to help our joint customers deploy all the capabilities of the Verint Customer Engagement Platform.”
The Verint Customer Engagement Platform helps organizations adapt and improve their operations in days, not months or years. It works across the organization, breaking down the barriers that exist between departments and operations. Verint technology enables people and bots to work together seamlessly from anywhere. The Verint Platform open architecture allows organizations to leverage existing investments in new ways. Verint solutions provide agencies with the data needed to surface and act on insights in real time to enhance customer experiences and efficiency, which ultimately drive continuous improvement. With Verint, organizations can create highly differentiated experiences, drive enduring relationships with their constituents and effectively navigate the disruption and constant change government agencies are experiencing.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.
Globenewswire | May 09, 2023
NowVertical Group Inc., the Vertical Intelligence (“VI”) company is pleased to announce that its Government contracting subsidiary, Allegient Defense, has been awarded a 5-year $5.9M contract to support the Air Force Office of Scientific Research (“AFOSR”), a directorate of the Air Force Research Laboratory and the basic research arm of the Department of the Air Force.
The AFOSR is responsible for identifying and funding cutting-edge research initiatives that have the potential to enhance the capabilities of the United States Air Force. Through this new contract, Allegient Defense will be working closely with the AFOSR to provide the necessary resources and expertise to help achieve these goals.
"We are honored to have been chosen to support the AFOSR in its mission to advance scientific research," said Dr. Angel Diaz, CEO of Allegient Defense. "Our team is dedicated to providing the highest quality support services to the AFOSR, and we look forward to collaborating with them to achieve their objectives."
Allegient Defense has a proven track record of delivering exceptional S&T, Data Science, and Engineering support services to government agencies, and this new contract award is a testament to the company's expertise and commitment to excellence. By working with the AFOSR, Allegient Defense will help to advance the development of new technologies and solutions that will benefit the United States and its military forces.
About NowVertical Group Inc.
NowVertical Group is a Vertical Intelligence (VI) software and services provider that delivers vertically-specific data, technology, and artificial intelligence (AI) applications into private and public verticals globally. NOW's proprietary solutions sit at the foundation of the modern enterprise by transforming AI investments into VI, enabling its customers to minimize their risk, accelerate the time to value, and reduce costs. NOW is rapidly growing organically and through targeted acquisitions. For more information about NOW, visit www.nowvertical.com.
Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.
EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
PR Newswire | May 26, 2023
For Memorial Day 2023, GovCIO partnered with the Department of Veterans Affairs National Cemetery Administration (NCA) to add to its Veterans Legacy Memorial (VLM) website more than 300,000 service members and Veterans interred in 27 Department of Defense-managed military cemeteries, including Arlington National Cemetery.
VLM, a publicly available interactive online memorialization platform, honors the service and sacrifice of millions interred at these military cemeteries; at VA National and VA funded state, tribal, and territory Veteran cemeteries; and two U.S. Park Service National Cemeteries. The digital platform allows family and friends to upload written tributes, photos, biographies, documents, and other information to Veterans' memorial pages.
Since the program launched in 2019, over 4.8 million profiles have been created with nearly 60,000 memories added by family members, friends, researchers, and other users. The newly added 27 cemeteries include 18 operated by the Army, five operated by the Navy; and four by the Air Force.
"We are honored to be part of this meaningful program that pays tribute to our nation's heroes in such a personal way," said Karen Durham-Aguilera, Executive Director of the Office of Army Cemeteries and Army National Military Cemeteries. "We look forward to this continued partnership so that more people can discover the extraordinary stories of service and sacrifice that make up the fabric of our country."
From its inception, GovCIO has led the building, implementation and maintenance of the VLM site for the NCA, ensuring survivors and family members have access to the platform to memorialize their Veterans.
"This is a big leap forward for VLM," National Cemetery Administration Digital Services Officer James LaPaglia said. "For us, to be connecting to an interment database outside of the VA is a first. And Arlington National Cemetery is something that our customers have been asking for from the beginning when VLM started in 2019."
Additional newly launched VLM features GovCIO helped implement include a simpler and faster search for users to find their Veterans and a new Personal Achievements milestone to celebrate those non-military special occasions in a Veteran's life.
"Having a number of my relatives interred at VA national cemeteries, including my father-in-law at Arlington National Cemetery, I am extremely proud that the VA has entrusted GovCIO with this important mission," said Jim Brabston, GovCIO CEO. "Improving the VLM customer experience was our top priority, and we hope these new features will continue to allow families and friends to honor their Veterans."
GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today's government agencies. From the U.S. military to Health and Human Services, we have an impressive track record of helping our customers optimize how they operate.
GovCIO is transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow.