Pegasystems | October 07, 2021
Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced NSW Government has deployed Pega software to help significantly simplify its building bond management process through the newly created Strata Hub. By digitizing the Strata Building Bond and Inspections Scheme (SBBIS) with a new online site and mobile app, NSW Government is delivering unprecedented transparency, speed, and accountability for developers, inspectors, and building owners.
NSW Government requires developers to submit a bond equal to two percent of the building contract price on all newly constructed multi-story strata developments. This provides protection for the owners of new multi-story buildings by mandating funds be set aside up-front to cover costs of fixing defective work. However, the previous paper-based bond process system was slow and inefficient. For example, applicants had to fill out repetitive information into up to 35 manual forms and rely on the manual monitoring of timelines and due dates.
By digitizing processes with Pega Government Platform™, NSW Government is eliminating its time-consuming, paper-based operations – significantly improving the speed and efficiency of the entire building bond process with the following elements:
The new SBBIS on the Strata Hub provides full online transparency into all claims, reports, and inspections for all parties involved while keeping everyone on track with real-time updates and deadline reminders. The system assists users on the front end by streamlining required data inputs and pre-filling known data, while also helping NSW Government on the back end with compliance support and improved cybersecurity.
Pega also powers the newly launched SBBIS Inspect app, which integrates with the Strata Hub. The app – built on Pega Mobile® – is helping to streamline the way authorized NSW building inspectors complete their reports. Previously, inspectors would visit a site, take photos of defects (which can mean hundreds of images), and add them to a long manual report later. Now inspectors can capture all data and evidence on the spot, saving time and money while increasing report efficiency and accuracy. The app also supports offline working, meaning no disruption is caused when inspecting basements or other areas with minimal connectivity. Digitally managed processes also give more time back to inspectors who can shift their focus to high-risk compliance matters.
As part of the digitization, the Strata Hub enables parties to proceed through the financial agreements more quickly so building defects can be rectified, without having to go through expensive, complex, and lengthy legal claims. SBBIS currently holds more than $66.5 million in building bonds to fix building defects in a timely manner.
Quotes & Commentary
"Paper-based and disconnected transactions create frustrations for people as they take longer to process, delaying outcomes that in this case, have an impact on people's lives. "With this upgrade, the Strata Hub is modernizing how claims are processed, creating more frictionless service, and ensuring results are achieved much quicker for all stakeholders."
Rob Bollard, director, industry principal, public sector, APAC, Pegasystems
"The SBBIS digitization is a part of a broader transformation strategy currently underway as we seek to increase efficiencies, build trust, and strengthen confidence in the building industry," said Rose Webb, fair trading commissioner, NSW Customer Service. "By doing so, we will provide better protection for new apartment owners against defective building work."
Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world's leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we've built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients' employees and customers can get back to what matters most.
MetTel | November 30, 2021
MetTel, a leader in digital transformation and IT communications, announced today that it is working closely with global IT integrator SAIC to help government clients digitally transform their communications and IT infrastructure.
MetTel provides a fully managed service for advanced network and voice capabilities that improve operational efficiency, as well as the cost advantages created by MetTel's super network which connects services from all major telecom and cable companies.
MetTel is currently assisting with a complete transformation of one government agency's voice and data network by converting numerous legacy technologies into an SD-WAN and IP voice architecture. This solution will provide the agency with cost savings while improving performance and increasing security. MetTel will utilize the most cost-effective access solution for all government sites, including LTE/4G/5G and satellite, if needed.
From government organizations that have ambitious modernization plans to those who are just getting started, MetTel can provide roadmap guidance as well as near-term execution of their objectives.
For the second consecutive year, MetTel's award-winning portfolio has been recognized as Leader in the 2021 Gartner Magic Quadrant for Managed Network Services (MNS), which includes SD-WAN, MPLS, TDM and other network technologies. In addition, MetTel's fully managed Mobility-as-a-Service offering has also received recognition from Gartner and is a top-performing partner to AT&T, Verizon, Apple and Samsung.
"We have already proven the value of our partnership with a major federal agency and have identified further opportunities for government transformation."
MetTel Federal SVP and General Manager, Rob Dapkiewicz
MetTel has a growing Federal practice. Since 2020, MetTel has received contract awards from over one dozen federal agencies totaling over $2 billion in total contract value after all options. Over the last 18 months, MetTel has announced IT Communications projects with numerous city and federal agencies, including the Social Security Administration, Department of Homeland Security, General Services Administration, United States Department of State, and the Veteran's Administration.
MetTel is a leader in communications and digital transformation (DX) solutions for enterprise customers. By converging all communications over a proprietary network, MetTel gives enterprises one, unified view and control point for all their communications and advanced network services. MetTel's comprehensive portfolio of customer solutions can boost enterprise productivity, reduce costs, and simplify operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company's MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user-friendly interface.
CrowdAI | February 24, 2022
CrowdAI, the leading no-code computer vision platform, today announced a strategic go-to-market alliance with Carahsoft Technology Corp., the Trusted Government IT Solutions Provider®. Under the agreement, Carahsoft will serve as CrowdAI's first Public Sector Distributor. The new relationship expands CrowdAI's reach across the Public Sector, strengthening its commitment to deploy its software to automate visual inspection in mission-critical contexts.
CrowdAI solutions have been added to key procurement vehicles, making its platform and services more readily available to a broad group of Federal, State, and Local Government users and resellers. Specifically, CrowdAI customers can leverage Carahsoft's NASA SEWP V, ITES-SW2, OMNIA Partners, NASPO ValuePoint and NCPA.
"Together, through our partnership with Carahsoft, we can put AI into the hands of the analyst and see the United States government further solidify its position as the global leader of the 'Great AI Race.'"
Devaki Raj, CoFounder and CEO of CrowdAI
Agencies today are facing a key shortage of technical talent and are struggling to build a large enough AI workforce to keep up with the rapid proliferation and advancement of AI technologies. With petabytes of visual media being collected every second, government departments and agencies are well positioned to unlock the power of that data with a tool that accelerates the path to model production.
"CrowdAI represents the latest in cutting-edge AI offerings that Carahsoft brings to bear for U.S. Government clients working on some of today's toughest problems," says Michael Adams, Sales Director who manages Carahsoft's AI/ML Solutions Portfolio. "We look forward to working with CrowdAI and our resellers to help agencies accelerate their digital capabilities."
CrowdAI's platform enables organizations to rapidly build a robust AI capability, using their existing workforce, without having to train or expand specialized technical teams. It allows agencies to bridge the AI skills gap by providing a no-code entry point for users of any skill level. The end-to-end platform is powerful enough to deploy cutting-edge deep learning—but is also intuitive enough to be used by non-technical personnel. Starting from data ingestion and annotation to model training and deployment, the CrowdAI platform provides users with everything they need to get from raw pixels to decisions.
CrowdAI is available through Carahsoft's SEWP V contracts NNG15SC03B and NNG15SC27B, ITES-SW2 Contract W52P1J-20-D-0042, NASPO ValuePoint Master Agreement #AR2472, and NCPA Contract NCPA01-86, and through the company's reseller partners.
CrowdAI offers the leading software platform to build customized computer vision (CV), enabling anyone to create high quality CV models to analyze imagery and video—no data science background or coding required. Our full-stack solution provides all the tools necessary to go from raw pixels to structured insights relevant to your specific needs.CV models created via CrowdAI's software platform, have been used for ISR, humanitarian assistance and disaster response, countering illicit trafficking, infrastructure maintenance, public health monitoring, medical diagnostics, and beyond. Visit CrowdAI at www.crowdai.com.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Artificial Intelligence, Cybersecurity, MultiCloud, DevSecOps, Big Data, Open Source, Customer Experience and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.