EMERGING TECHNOLOGY, CYBERSECURITY
Sprinklr | October 19, 2022
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization for Sprinklr’s Unified-CXM Platform at the Low Impact (LI-SaaS) level. With FedRAMP authorization, Sprinklr is prepared to help U.S. government agencies unify citizen experiences.
FedRAMP is a government-wide program aimed to facilitate the adoption of secure cloud services across the federal government by providing a standardized approach to security and risk assessment of cloud service offerings. FedRAMP authorization is required of federal cloud technology vendors.
Delivered via Amazon Web Services (AWS), Sprinklr’s Unified-CXM Platform will help government agencies modernize services and meet citizens where they are across all social media, voice, SMS, email, and digital channels. With Sprinklr’s AI-powered platform, agencies can also reduce administrative burdens to help deliver a seamless, secure citizen experience.
“Citizens expect government agencies to deliver information, content, and resources across modern channels like social media, text, voice, and chat. To effectively meet citizen demands, governments need a modern, unified approach, FedRAMP Authorization is a critical milestone for long-term growth at Sprinklr. It allows us to help our government customers deliver better services and engage citizens across 30+ digital channels.”
-Paul Ohls, Chief Revenue Officer, Sprinklr.
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across every modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
MURAL | October 11, 2022
MURAL, a collaborative intelligence company, has teamed up with GovTEAMS, the Australian Government's digital collaboration platform, to give federal and state government employees access to the MURAL Collaborative Intelligence System™.
GovTEAMS is a comprehensive digital collaboration service built for the Australian Public Service (APS) to provide secure communication and collaboration between departments and with external parties. It's powered by Microsoft 365 and currently has over 40K active members. GovTEAMS includes Microsoft Teams for team collaboration, video conferencing, and instant messaging; SharePoint to store, organize, share, and access information; as well as additional Microsoft 365 apps.
The MURAL Collaborative Intelligence System in GovTEAMS offers government agencies a secure collaboration space where everyone can work together in real-time or asynchronously, as well as access to an ever-growing toolkit of workflows and guided methods to enhance effective ideation, alignment, team building, and innovation. MURAL digital whiteboards can be shared by sending links in Microsoft Teams chat messages, channel posts, or email.
In addition to a powerful collaboration space, Australian Government employees have access to human-centered design training in LUMA Workplace, which is provided by the LUMA Institute, a MURAL affiliate. LUMA Workplace is an on-demand platform offering resources, classes, and videos to learn and apply guided methods to uncover new opportunities, understand business problems, and brainstorm creative solutions.
GovTEAMS security assessed both the MURAL platform and LUMA Workplace, which were deemed OFFICIAL: Sensitive, and are subscribed to MURAL's Enterprise plan. This news comes on the heels of MURAL achieving "In Process" designation last week for the Federal Risk and Authorization Management Program (FedRAMP®) through sponsorship by the United States Department of Veteran Affairs. Together, GovTEAMS and FedRAMP signal that the MURAL Collaborative Intelligence System has the security and enterprise-grade capabilities to be trusted at the highest level.
MURAL is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. MURAL creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes.
SAWTST | November 17, 2022
Deltek, the leading global provider of software and solutions for project-based businesses, announced today that SAWTST, a small business government contracting firm, has selected Deltek Costpoint and Deltek Talent Management to power its growth by streamlining and automating processes and efficiencies, while staying compliant with the federal government.
SAWTST, a government contracting firm located in Tyrone, Georgia, is a department of Veterans Affairs (VA) verified service-disabled veteran owned small business (SDVOSB). The firm's legacy is built on service with its executive and senior management team, composed primarily of military veterans. The company employs professionals that are a mix of veterans from all services and experienced industry professionals that have consistently delivered exceptional results in the Defense environment.
SAWTST knew it was time to upgrade its ERP system to streamline and automate processes and reporting, as well as to scale for its long-term growth plans. The system it was using was too manual and time-consuming – employees were burdened with siloed processes. SAWTST needed a single solution that could support functional areas including contracts management and procurement. They were looking for a new ERP partner that would deliver more innovation and greater intelligence through an all-in-one system across the entire project lifecycle. In addition, SAWTST wanted better, out-of-the-box reporting, designed for government contractors. By switching to Deltek, SAWTST anticipates Costpoint will be its one-stop-shop for mission-critical data and save them a full-time staff member due to Costpoint's automation.
Deltek Costpoint is the government contracting industry's leading solution that delivers more innovation and greater intelligence at every stage of the project lifecycle. It centralizes the management of projects, people and finances, and scales seamlessly as needs grow, enabling small to enterprise size businesses to win new clients, manage project profitability and improve client satisfaction at every stage. Additionally, the integrated cloud offering enables the secure storage of data and is consistently enhanced to meet the most up-to-date governmental and agency cybersecurity compliance standards including NIST 800-171.
"Being a CFO and part of a finance team at a government contractor requires special skills and understanding of the unique government requirements for finance and accounting, How we handle our project information – and our accounting, finances, and reporting – requires the right partnerships with those that know how the government thinks. We need software that makes it easy for us to be efficient and connects the entire company to our project data for a single source of the truth. And we have found that with Deltek. After demoing the software and doing our research, it's clear that Deltek is miles ahead of the competition and the gold standard for government contractors. It's a big decision to move your ERP, especially after just 3 years with another provider. It's a lot of work and I've felt like Deltek has been by my side the entire time. We know it will be well worth our time and money in the end, We are excited to be in person at Deltek ProjectCon 2022 with Deltek experts and other government contractors who have been in our shoes before. We are building great relationships and getting a jump start on our solution training."
-Debra Hadley, Chief Financial Officer at SAWTST.
Government Contracting Firms at Deltek ProjectCon 2022:
Thousands of Deltek customers like SAWTST are gathered in Nashville this week for 4 days of networking, education and training on products including Deltek's flagship ERP for government contractors, Costpoint.
"We are thrilled to welcome SAWTST to Deltek Project Nation! We continue to evolve our products and services to support smaller government contractors and help those customers run their businesses more efficiently and effectively. We think being transparent, easy to do business with and easy to understand makes us the partner of choice for great businesses like SAWTST, The journey with SAWTST has just started and we are excited to get them up and running on Costpoint and to be a foundational part of their growth plans."
-Mike Corkery, President & CEO at Deltek.
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management, and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue.
SAWTST, LLC is a Department of Veterans Affairs (VA) verified Service Disabled Veteran Owned Small Business (SDVOSB). SAWTST was founded in 2006 for one simple purpose; strive to identify and seize Information Technology (IT) and Enterprise Logistics opportunities for growth, building upon our strengths and competencies. We always strive to exceed our clients' growing needs. The company employ's professionals that are a mix of veterans from all services and experienced industry professionals that have consistently delivered exceptional results in the Defense environment. SAWTST is a leading provider of services to a wide variety of Department of Defense (DoD) clients.