Carahsoft | July 05, 2022
Carahsoft Technology Corp., the Trusted Government IT Solutions Provider® and Celonis, the global leader in Execution Management, today announced a partnership. Under the agreement, Carahsoft will serve as Celonis’ US Government Distributor making the company’s industry-leading Process Mining and Execution Management Platform available to the Public Sector through Carahsoft’s reseller partner network and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Association of State Procurement Officials (NASPO) ValuePoint, National Cooperative Purchasing Alliance (NCPA), and OMNIA Partners contracts.
Celonis’ process mining technology creates a real-time, continuously updated “X-ray” of how an organization runs at the process level. This “X-ray” reveals the hidden inefficiencies that silently kill organizational performance. Celonis combines this with their Execution Management System (EMS), which acts as the surgeon to the process mining “X-ray” to suggest and implement fixes for the issues found. These discoveries allow agencies to perform at levels never thought possible while also increasing their sustainability.
Celonis’ platform is usable across a wide variety of use cases within Government agencies and departments, from finance, procurement, and administrations’ transformation, to mission-focused employee and citizen service transformations. System transformation, process excellence, shared service, and financial agility initiatives are all core themes across use cases and where the power of Celonis’ process mining and execution management capabilities quickly deliver the most value.
“We are thrilled to partner with Carahsoft and their reseller partners to accelerate the time to value for government departments and agencies across the Public Sector, The focus on digital transformation will only continue to increase given everything we’ve learned pre and post pandemic. This partnership ensures we can support every Government customer on their transformation journey as they support businesses and citizens around the world in response to inflation, supply chain and sustainability issues. We are proud to partner with Carahsoft in our joint pursuit of reducing the cost, the risk and dramatically increasing the success, sustainability and scale rate of all transformations.”
-Mike Daniels, Senior Vice President of Public Sector at Celonis.
The addition of Celonis’ process mining and Execution Management System to our offerings likely represents one of the largest opportunities for government services transformation since the cloud was introduced in 2010, said Craig P. Abod, Carahsoft President. Celonis technologies quickly find and fix process inefficiencies hidden in large, complex public systems to deliver improved services and operations as well as to maximize existing investments
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and Engagement, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com.
Celonis reveals and fixes inefficiencies businesses can’t see, enabling them to perform at levels they never thought possible. Powered by its market-leading process mining core, the Celonis Execution Management System provides a full set of platform capabilities for business executives and users to eliminate billions in corporate inefficiencies, provide better customer experience and reduce carbon emissions. Celonis has thousands of implementations with global customers and is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.
ICF | June 10, 2022
ICF, a worldwide consulting and digital services firm, said today that it has reached a definitive agreement to acquire SemanticBits, a leading provider of mission-critical digital modernization solutions to US government health agencies.
In 2022, SemanticBits is predicted to produce $135 million in yearly revenue. In 2023, almost $115 million of that will be recurring, owing to the conclusion of many small company contracts. As part of ICF, SemanticBits is expected to produce EBITDA margins in the high teens, based on its track record of double-digit sales growth. ICF will use its existing credit facility to cover the $220 million deal. Upon completion, the deal is expected to be accretive to ICF's EPS.
SemanticBits offers a comprehensive set of open-source digital modernization services, including end-to-end agile at scale development, cloud-native solutions, data analytics, and human-centered design.
SemanticBits, which was founded in 2005, has a team of 450 technologists and practitioners with experience working on large federal health IT projects and expertise across 30 technology platforms. They use a fully agile approach that complements ICF's deep federal health domain expertise and digital modernization capabilities. SemanticBits provides help to federal health authorities in the United States, primarily the Centers for Medicare and Medicaid Services (CMS).
This latest acquisition is in keeping with our strategy to complement organic growth with acquisitions that strengthen ICF's position in key growth markets and provide meaningful revenue synergies over time."
John Wasson, ICF chair and chief executive officer
John further added, "SemanticBits' advanced health IT and data science solutions accelerate and improve mission impact and health outcomes. As one of the industry's leading digital service and platform providers using open-source, SemanticBits scales our rapidly growing set of digital modernization capabilities and, together with our deep federal health expertise, will enable ICF to support larger, more complex projects across federal civilian agencies."
The acquisition is scheduled to close in mid-July, subject to regulatory and customary conditions. When ICF reports its second quarter results in early August, it aims to publish updated financial forecast for the full year 2022, which will include the projected contribution from the SemanticBits purchase.
Defined.ai | June 21, 2022
Defined.ai (formerly DefinedCrowd), the leading provider of data, models and tools for Artificial Intelligence, announced its role in Accelerat.ai, which the Portuguese government fully approved it. Portugal is one of the first European Union countries to implement the Covid 2019 Recovery and Resilience Plan and the Digital Transformation Mandate by the European Union, which Accelerat.ai is a part of.
Accelerat.ai is a consortium of Portuguese companies backed by the government, with an investment of €48 million (~$51 million) to speed up the digital transformation of Portugal's public and private sectors.
The project, born from the EU Digital Compass 2030 initiative, is financed partly through a €16 billion ($17 billion) award granted to Portugal as part of the initiative. It is also the first of many projects from Portugal's Center of Excellence for AI.
The mandate of the consortium is to make it easier to develop trustworthy AI apps and use unbiased data in European Portuguese. Accelerat.ai works on the European Portuguese language problem, which has yet to be effectively addressed well in the field of Conversational AI, especially in the public sector and industry-specific domains as the big tech companies usually focus on other markets. If a developer wants to use voice interfaces in the Portuguese market, they have to use APIs in English or Brazilian Portuguese, which is not what the Portuguese people prefer.
Today, António Costa Silva, Minister of Economy and Sea, Sir John O'Reilly, President of the Jury, Thierry Breton, European Commissioner, and António Costa, Prime Minister of Portugal, will officially announce the winners of the public audit and contest, including Accelerat.ai as the winner of a process that began exactly one year ago.
Defined.ai will play a leading role in Accelerat.ai, a consortium of companies that includes Talkdesk, Devscope, Instituto Superior Tecnico de Lisboa (Inesc id), Faculty of Sciences of the University of Lisbon, Clarin, NOS, IBM, Microsoft, and KPMG. Interested clients include Caixa Geral de Depositos, Novo Banco, Santander, SPMS/SNS (Healthcare Ministry), AMA (Digital Transformation), Social Security Ministry, EDP (electricity and gas), the Telco NOS, the popular Retail provider Worten, and the Insurance company Fidelidade.
Dr. Daniela Braga, Founder and CEO of Defined.ai, was a key player in proposing the creation of a Center of Excellence in AI in Europe and starting the Accelerat.ai consortium and project. (Defined.ai gives AI builders the data they need to train their models.)
This ambitious project is aimed at dramatically improving private and public customer service through virtual assistants paired with contact centers as a service in European Portuguese. In its early stages, Accelerat.ai’s goal is to improve customer service in Portugal's private and public sectors and speed up the country's digital transformation. It will develop proprietary technology that can easily scale up to other EU markets since what changes after that is the data.
Accelerat.ai will work on a conversational AI framework for modern contact centers that can handle multiple languages. This will improve customer service and cut costs by automating 80 percent of customer support resolutions. It will give customers access to the latest technology in a way that doesn't depend on the cloud provider, infrastructure, or technology. Customers will be able to choose which ASR, NLU, or TTS works best for them. The business model will be based on subscriptions that are flexible and easy to set up. This will make it possible to create 200 highly skilled AI jobs in Portugal.
Some of the applications will have a voice and video-enabled avatars that will speak to people when they call the Portuguese Healthcare system to schedule a Covid booster or call Social Security to check on the status of a maternity leave pension.
Customer service in the top European languages will be available 24 hours a day, 7 days a week, and at a lower cost. Initially designed to help the Portuguese, it will impact all EU citizens in the future because of its multi-language modularity.
Defined.ai is on a mission to enable the creators of the future.
At Defined.ai, we believe AI should be created as we raise our children, with the responsibility to make it the best version possible, to be fair, kind, inclusive and to strive for a better world.
That’s why we provide high-quality AI training data, tools, and models to the creators of the future. We offer data scientists the solutions to get it just right, from datasets to bootstrap their models which keep their projects moving, to the final tuning in domains and perfection in accents and phonetics. We host the leading AI marketplace, where data scientists can buy and sell off-the-shelf datasets, tools and models, and we provide customizable workflows that can be used to generate datasets tuned to their needs. And, because the future of AI is complicated, Defined.ai can also offer professional services to help deliver success in complex machine learning projects.
Defined.ai has offices in Seattle, USA, Lisbon and Porto, Portugal, and Tokyo, Japan, and has raised more than $80 million in investment.