Healthy Together | December 14, 2022
On December 6th, the Advanced Technology Academic Research Center (ATARC) awarded Healthy Together and the State of Florida's Department of Health (FDOH) with a Digital Experience Award at their 2022 GITEC Emerging Technology Award Ceremony in Washington, D.C.
The annual ceremony recognizes government initiatives that have made significant contributions in the advancement and implementation of technology innovations.
The Digital Experience Award spotlights government projects that promote exceptional citizen service experiences through the use of technology. ATARC nominates organizations that have radically improved the experience of government and pushed the boundaries to build customer-centric human connections in our digital world.
"We are incredibly proud to have our partnership with FDOH recognized by ATARC. The Digital Experience Award is a powerful validation of the impact we were able to have and our mission to improve collective health and make government more efficient. We are excited to continue to innovate and modernize resident access to government services with our technology."
-Jared Allgood, President of Healthy Together.
While awardees typically come from federal agencies, FDOH was selected because of the widespread success of its roll-out of the Healthy Together mobile platform in response to the COVID-19 pandemic. Other 2022 winners include NASA, the Department of Veterans Affairs, ATF, GSA, the U.S. Army and the Marine Forces Cyber Command.
About the Project:
During the COVID-19 pandemic, the Florida Department of Health, Division of Disease Control engaged Healthy Together and its cloud-based SaaS Disease Management Platform to support case investigators, deliver timely test results to residents, and automate case investigation processes. With a population of over 21M residents, manual processes at labs and testing providers coupled with heavy demand for testing created significant delays in the time to deliver diagnostic results. Due to the rising number of cases, FDOH sought solutions to scale the response to resident and departmental needs.
The Florida Department of Health partnered with Healthy Together to deploy a case management system and mobile application to deliver real-time test results to residents. Through the application, FDOH was able to successfully deliver over 30M diagnostic results to state residents. As part of the deployment, Healthy Together built and implemented a self-serve, digital case interview based on CDC guidelines and FDOH standards to assist in case investigation. Over 90% of self-serve case interviews were completed within 1 hour of receipt of a positive test result, a staggering 10x increase in speed to deliver services with more contacts elicited than traditional manual methods.
Data captured by the digital case interviews was fed to its auto-scaling AWS hosted case management software that automated data analysis, decreased manual processes and reduced the need for additional hiring. Over the course of the partnership, more than 50% of Florida households utilized Healthy Together's services. Healthy Together has since partnered to help additional states, counties, and tribes to scale and automate other government processes such as Medicaid, SNAP and TANF eligibility, enrollment, & renewal, WIC program management, and behavioral health systems.
About Healthy Together:
Healthy Together is a health technology company that builds SaaS technology for government, education and enterprise. Their technology aids in areas such as disease surveillance, behavioral health management and benefit enrollment for programs like Medicaid, Supplemental Nutrition Assistance Program and WIC. Healthy Together's mobile application has reached #1 in the App Store Health & Fitness category and has over 225k reviews on the App Store and Play Store with a 4.9/5 star rating.
United States Department of Defense | December 01, 2022
Unimed Government Services (UGS), a leading provider of supply chain solutions for government, schools, public health organizations, and the private sector, announced today that it has received a five-year Department of Defense (DOD) contract to provide medical and dental equipment and accessories in support of the DOD's mission to protect the security of the United States.
The contract is a $48,000,000 maximum, fixed-price with economic-price-adjustment, indefinite-delivery/indefinite-quantity agreement for medical and dental equipment and accessories for the Defense Logistics Agency electronic catalog. The location of performance is Minnesota with a contract completion date of November 15, 2027.
"Unimed Government Services has been supplying the federal government with the leading dental and medical equipment, product expertise, and customized solutions for over a decade, We strive to apply our high standards of service excellence coupled with the leading manufacturers' technologies to support the Tri-Service dental and medical clinics throughout the U.S. and the world, as well as our Veterans Administration Medical Centers and Indian Health Facilities. We are proud to provide the best equipment and solutions available to support our servicemen, women and our veterans."
-Judith Manchester, chief executive officer for UGS.
Unimed Government Services has helped more than 20,000 clinics deliver healthcare excellence since its creation in 2010. As a distributor of the world's leading equipment and technologies in dental, medical and infection control, UGS supplies government, municipalities, schools, public health organizations and the private sector with the highest-quality products and equipment to care for their members. UGS represents leading manufacturers, providing dental and medical equipment, from imaging equipment and software to dental core products, clinic cabinetry and laboratory case work, as well as surface disinfection technologies for infection control. With deep expertise in clinic and laboratory design, UGS also creates custom, end-to-end solutions. UGS belongs to and sponsors several professional societies dedicated to safe, quality care delivery, including the American Dental Association (ADA) where UGS members serve on the Board of Dental Standards, the Organization for Safety, Asepsis and Prevention (OSAP) where UGS is a Super Sponsor, the American Dental Educators Association (ADEA), the National Defense Industrial Association (NDIA), and Woman in Defense (WID). Based in Concord, Mass., Lakeville, MN., and Mt. Pleasant, TX, UGS is a certified woman-owned small business (WOSB) and member of the Woman Business Enterprise National Council (WBENC).
Contentsquare | November 16, 2022
Contentsquare, the global leader in digital experience analytics, today announced it has been accepted into the G-Cloud Digital Marketplace by the Crown Commercial Service of the UK Government. Contentsquare is now officially part of the UK Government-Cloud 13 Framework, an online service that helps public sector organizations in the UK implement the latest transformative cloud technologies, quickly and easily.
Contentsquare was approved as a Cloud Software supplier to deliver actionable insights and data to help public sector organisations manage the accelerated shift to digital and elevate the online experience for their customers. With much of our lives now online, it has never been more important for public sector actors to deliver seamless, intuitive, trustworthy and accessible digital experiences. Government agencies and public organizations have been doubling down on CX and innovation to meet the rising expectations of consumers.
“We are thrilled to have been given the G-Cloud stamp of approval and to have our solution be part of the G-Cloud 13 framework, We are looking forward to partnering with the UK public sector to help transform online services and deliver more seamless, more rewarding — and ultimately more human — experiences to their customers.”
-Duncan Keene, UK Managing Director at Contentsquare.
To support this initiative and Contentsquare’s commitment to the public sector industry, the company also recently hired Verity Buchanan as Public Sector Lead, who brings more than a decade of Public Sector experience to Contentsquare, including her work in the UK justice department, central and local government, as well as in various departments of the NHS. At Contentsquare she is helping build out a team of dedicated account managers to support the unique digital challenges and transformation missions facing the UK Public Sector.
Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviours, feelings and intent — at every touchpoint in their journey — enabling organisations to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps organisations everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1000 leading organisations use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $1.4B in investment funding from leading investors, including funds and accounts managed by BlackRock, Bpifrance, Canaan, Eurazeo, Highland Europe, KKR, LionTree, Sixth Street and SoftBank Vision Fund 2.