EMERGING TECHNOLOGY, CYBERSECURITY
Open Text Corporation | October 20, 2022
Today, OpenText™ (NASDAQ: OTEX), (TSX: OTEX), a global leader in information management with an extensive security solution portfolio, announced a partnership between OpenText Network Detection & Response (NDR) technology and MAD Security. This joint solution from OpenText and MAD Security will empower customers to cut false positive security alerts significantly and protect sensitive government data against advanced cyber threats.
MAD Security, a managed security service provider (MSSP) that helps contractors and other small and medium sized enterprises detect potential breaches and prevent attackers from disrupting operations or exfiltrating data, knows firsthand that government contractors are a prime target for cyber-attacks, from phishing and social engineering to malware and ransomware. To strengthen its cybersecurity capabilities, MAD Security decided to augment its offering with NDR capabilities. The aim was to continuously monitor and analyze raw enterprise network traffic, creating a baseline of network behavior that would help analysts hunt down emerging threats faster.
"In the past, MAD Security has relied on an anomaly-based intrusion detection system to find indicators of compromise (IOCs). While this approach was effective for analyzing north-south traffic across small networks, it was a challenge to pinpoint IOCs across larger networks with significant volumes of east-west traffic, If we could reduce the time our analysts spent drilling down into the data, we could accelerate our response and improve cost efficiency—ultimately providing a more competitive service. Working with OpenText, we can now detect and correlate events, investigate the data and notify the client in an average of just 6.5 minutes—less than half of SLA."
-Jeremy Conway, CEO at MAD Security.
MAD Security selected OpenText NDR because of the level of visibility it provides. The company can now look beyond individual subsets of endpoint and log data to build up a clear picture of what happened and when during an attack—even if the network traffic is encrypted. MAD Security uses OpenText NDR to make sure remediation efforts are successful, for example, by monitoring for new IOCs during its cleanup effort to detect whether the attacker is changing tactics or switching to an alternate toolset.
An end-to-end network security platform, OpenText NDR simplifies network threat detection by combining smart packet capture (Smart PCAP) and rich network metadata generation, delivering a clear view of even the most complex networks. With OpenText NDR, MAD Security can gain insights faster than ever through deep packet inspection, behavioral anomaly detection, IOC matching, and AI-powered analytics.
"We are thrilled to be able to count MAD Security among our many incredible customers and are proud to see not just our solutions working for the organization but also be part of its growth and success, By supporting MAD Security with OpenText NDR, we were able to help the company achieve its growth target while keeping its analyst team lean."
-Muhi Majzoub, Executive Vice President and Chief Product Officer at OpenText.
OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, powered by OpenText Cloud Editions.
EMERGING TECHNOLOGY, CYBERSECURITY
Sprinklr | October 19, 2022
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization for Sprinklr’s Unified-CXM Platform at the Low Impact (LI-SaaS) level. With FedRAMP authorization, Sprinklr is prepared to help U.S. government agencies unify citizen experiences.
FedRAMP is a government-wide program aimed to facilitate the adoption of secure cloud services across the federal government by providing a standardized approach to security and risk assessment of cloud service offerings. FedRAMP authorization is required of federal cloud technology vendors.
Delivered via Amazon Web Services (AWS), Sprinklr’s Unified-CXM Platform will help government agencies modernize services and meet citizens where they are across all social media, voice, SMS, email, and digital channels. With Sprinklr’s AI-powered platform, agencies can also reduce administrative burdens to help deliver a seamless, secure citizen experience.
“Citizens expect government agencies to deliver information, content, and resources across modern channels like social media, text, voice, and chat. To effectively meet citizen demands, governments need a modern, unified approach, FedRAMP Authorization is a critical milestone for long-term growth at Sprinklr. It allows us to help our government customers deliver better services and engage citizens across 30+ digital channels.”
-Paul Ohls, Chief Revenue Officer, Sprinklr.
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across every modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
GOVERNMENT BUSINESS, INFRASTRUCTURE, CYBERSECURITY
PARAGON SYSTEMS | September 26, 2022
Sean will drive growth and development across all business sectors encompassing federal and commercial business development. Joining Paragon in 2020, following his progressive success since 2012 with affiliate Securitas USA (SUSA), Sean has directly supported the acceleration of growth of physical security offerings for the Aerospace & Defense sector. Additionally, Sean has led the integration of combining physical security offerings with specialty cleared commercial services from Paragon Risk Management, Cybersecurity, and Technology Solutions.
Serving as a Captain in the U.S. Army's Military Police Corp, Sean led paramilitary training and security operations supporting Operation Iraqi Freedom. Following his service, Sean earned a dual master's degree in security management and emergency management from the John Jay College of Criminal Justice. Sean's capabilities and vision will provide the business development and capture management teams additional insight into enhancing service offerings and integrating capabilities across the Federal government and its contractors.
While serving as Vice President of Global National Sales for SUSA, Sean successfully built cohesive growth-oriented entities across geographic and vertical markets and increased brand placement in the marketplace.
"Sean's operational experience in both the public and private sector, coupled with his proven track record to foster widespread organizational growth, will prove valuable as we continue to move the company into the future of safeguarding American assets."
-Tony Sabatino, Chief Executive Officer,PARAGON SYSTEMS.
ABOUT PARAGON SYSTEMS:
Paragon employs over 12,000 professionals in specialized operations providing security, fire, investigations, inspections, cybersecurity, risk management, and mission support services to the U.S. Federal Government and other critical infrastructure clients. Paragon is Safeguarding American Assets at home, abroad, & beyond.