EMERGING TECHNOLOGY, CYBERSECURITY
Prnewswire | April 04, 2023
Appian today announced it has completed the Infosec Registered Assessors Program (IRAP), which allows the company to provide cyber security assessment services to Australian government agencies and help them to securely automate their most critical processes.
"Appian has a long history of supporting our global base of government customers in heightened security environments. Our IRAP assessment demonstrates our commitment to the Australian public sector and provides additional confidence in using the Appian Platform for their most mission critical business processes," said Jason Adolf, Industry Vice President, Appian.
The certification adds to four other new global security certifications for Government achieved in March this year, as well as Appian Protect, which is a new set of security offerings providing trusted data monitoring and end-to-end encryption for cloud and mobile applications, and a whole host of industry-leading compliance accreditations achieved globally.
Appian Protect gives Appian customers increased control over their security posture, with top-tier encryption capabilities, 24x7x365 monitoring, and defense-in-depth data protection.
"Appian is committed to providing the most trusted platform for complete process automation," said Luke Thomas, Area Vice President Asia Pacific & Japan at Appian. "With our enhanced security offerings, Appian now meets the most rigorous Cloud security and compliance requirements of financial services, healthcare and government agencies."
Appian Protect provides access to security features embedded in the Appian Platform, including:
Data Loss Prevention (DLP) that alerts on or blocks abnormal user behavior
Monitoring with security orchestration and automated response (SOAR)
Real-time intrusion detection and monitoring
Comprehensive antivirus scans
Enterprise-ready authentication and authorisation with single sign-on (SSO)
Inbound web API authentication
Row-level data fabric security with user access preview
Appian has a long history of partnering with Government bodies around the world, dating back to its foundation work in the early 2000s with defense and security agencies.
"Appian has an established track record of leading the industry in how sensitive and regulated data is handled, and in easing the burden for organisations needing to prove regulatory compliance," said Michael Beckley, CTO and Founder, Appian. "Our investment in Appian Protect furthers our commitment to the industrial-strength security that enables our customers to achieve significant time and cost savings with confidence."
Appian's secure architecture complies with state standards and certifications including SOC 2 Type II, SOC 3, HIPAA, FDA 21 CFR Part 11, Impact Level-5 in US Federal, PCI DSS, FedRAMP, and HITRUST. Most recently, the company achieved State Risk and Authorisation Management Program (StateRAMP), Canada Protected B, UK Cyber Essentials Plus, and Spain's National Security Framework accreditations.
Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.
Planview | March 08, 2023
On March 07, 2023, Planview, one of the leading platforms for connected work from portfolio planning to delivery, announced it achieved Impact Level 4 (IL4) authorization in partnership with a Planview-certified partner, Rise8. In addition, Planview's Value Stream Management (VSM) solution, Planview® Tasktop Viz, is integrated with Second Front Systems' Game Warden platform for authorization. With Authorization to Operate at IL4, Planview can deploy its VSM solution to agencies within the Department of Defense and Intelligence Community.
In an increasingly digital world, the federal government intensifies the demand to build and run software that helps its people and mission. However, as government agencies struggle to keep up with contemporary solutions, the pace of IT reforms and the impact of technology on operations is at a breaking point. As a result, innovative federal programs and agencies are implementing secure operating models to improve government service delivery.
In the Forrester Wave™: Value Stream Management Q4 2022 report by Sarah Morana, Chris Condo, and Kara Hartig, Planview was named a leader on December 6, 2022, after the company acquired Tasktop in the previous year.
CTO at Planview and Creator of the Flow Framework®, Mik Kersten, stated, “With our VSM solution authorized to operate at the federal level, leaders can now gain unprecedented visibility into transformation efforts. We are helping to close the digital divide between the public’s expectations of modern digital experiences and what technology services the federal government can offer when building on large, complex, and legacy systems.” He added, “Planview Tasktop Viz offers clear, simple visibility by enabling data-driven decisions, uncovering bottlenecks that result in delays in planning, and gaining actionable items upfront.”
(Source – Business Wire)
Headquartered in Austin, Texas, Planview is a connected work platform from portfolio planning to delivery. The company is committed to its mission which is to build the future of connected work, from ideas to impact. It supports its customers from the need to speed, from passion to progress, and from overhead to optimization, accelerating the achievement of what matters most to an organization. The comprehensive Planview platform and enterprise success model empower clients to provide innovative, competitive products, services, and customer experiences.
EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
Carahsoft | March 17, 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Under the agreement Carahsoft will serve as Verint’s Public Sector Distributor, making the company’s citizen engagement solutions available to the public sector through Carahsoft’s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contracts.
“Government agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to expand. Consequently, leading global brands are meeting consumers where they want, when they want, and citizens expect this same level of service from government agencies,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Verint’s partnership with Carahsoft will help the public sector meet these challenges by extending the reach of our customer engagement solutions through Carahsoft’s extensive reseller network.”
There are a number of government initiatives in place today that are driving the need for improved digital services and making citizen engagement a top priority. These include President Biden’s Executive Order #14058 (Transforming Customer Experience & Service Delivery to Rebuild Trust in Government) which focuses on transforming federal customer experience and service delivery to rebuild trust in government; and the Federal Risk and Authorization Management Program (FedRAMP) that simplifies security for the digital age by providing a standardized approach to security for the cloud. Verint solutions are FedRAMP Moderate/IL4 authorized, which comes on the heels of more than 20 years helping hundreds of agencies and departments around the world measure and improve citizen satisfaction.
“Forward-thinking government and public sector agencies are continually improving their customer engagement tools to provide a seamless digital experience for citizens,” said Michael Shrader, vice president of Intelligence and Innovative Solutions at Carahsoft. “With the addition of Verint to our Customer Experience and Engagement portfolio, agencies will be able to address various challenges, increase efficiency and promote rapid change across every citizen experience. We look forward to working with Verint and our reseller partners to help our joint customers deploy all the capabilities of the Verint Customer Engagement Platform.”
The Verint Customer Engagement Platform helps organizations adapt and improve their operations in days, not months or years. It works across the organization, breaking down the barriers that exist between departments and operations. Verint technology enables people and bots to work together seamlessly from anywhere. The Verint Platform open architecture allows organizations to leverage existing investments in new ways. Verint solutions provide agencies with the data needed to surface and act on insights in real time to enhance customer experiences and efficiency, which ultimately drive continuous improvement. With Verint, organizations can create highly differentiated experiences, drive enduring relationships with their constituents and effectively navigate the disruption and constant change government agencies are experiencing.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.