UK Government accused of abandoning Scottish farmers over Brexit

Aberdeen Journals Ltd | February 12, 2019

The UK Government has been accused of abandoning Scottish farmers over Brexit after the EU offered extra support for Irish agriculture if there’s no deal. The accusation was made by SNP Rural Affairs spokeswoman Deidre Brock after EC President Jean Claude Junker promised last week that the EU would give Irish farmers extra cash if the UK crashed out of the bloc. Ms Brock said: “The EU will support Irish farmers to avoid the worst effects of a no-deal Brexit and there is nothing similar being offered to Scottish farmers by the UK government.

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Why would agencies continue to use these outdated systems? 69% report that the concern over losing critical data in the conversion process makes the risk of modernization greater than the reward. On the flipside of that coin, an overwhelming majority of Federal IT managers (81%) say aging IT infrastructures have a somewhat to extremely large impact on their cybersecurity risk.

Spotlight

Why would agencies continue to use these outdated systems? 69% report that the concern over losing critical data in the conversion process makes the risk of modernization greater than the reward. On the flipside of that coin, an overwhelming majority of Federal IT managers (81%) say aging IT infrastructures have a somewhat to extremely large impact on their cybersecurity risk.

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EMERGING TECHNOLOGY

Qtrac and Strategic Communications Partner to Improve Customer, Employee Experiences in Government Offices

Strategic Communications | September 16, 2022

Qtrac® by Lavi Industries, a world-leading provider of virtual queue management and appointment scheduling systems, today announced it is partnering with Strategic Communications, a certified woman-owned business enterprise (WBE) and reseller to U.S. government agencies, to provide best-in-class queue solutions for local, state and federal government offices. "Qtrac identified Strategic Communications as a partner who had broad industry experience in IT, audio visual and cloud services deployments, and shared Qtrac's passion to innovate with a purpose by delivering the highest value in business solutions, Both Qtrac and Strategic Communications share a commitment to provide the very best products and excellent customer service to their clients, We look forward to expanding Qtrac's virtual queue platform to additional departments and services in Florida and across the country because of our partnership with Strategic Communications." -Steve Covate, VP of Sales at Qtrac. Since its founding, Qtrac has continually invested in its products and staff to deliver an ever-evolving solution and unsurpassed support to appeal to a broad and changing market. The partnership enables Qtrac to leverage Strategic Communications' extensive experience and knowledge in order to increase market share and build product awareness in the government, education, healthcare, and enterprise sectors. "Strategic Communications sought a partnership with Qtrac to support a variety of government agencies with a best-in-class queuing and appointment platform that can be configured to benefit a wide range of government agencies and manage the complexity within them." -Blake Kelly, cloud sales manager at Strategic Communications. The partnership is already helping residents in Florida who need WIC (women, infants, and children) assistance. Qtrac's queue management solutions are being deployed by the Florida Department of Revenue to give them the ability to schedule their appointments for a time most convenient for them. Because of information gathered from citizens at the time appointments are made, workers will be prepared to deliver necessary products and services, increasing staff efficiency and reducing the amount of time recipients spend collecting needed supplies. ABOUT QTRAC: Qtrac® provides virtual queue management systems to companies of all sizes and across many different industries around the world. Its virtual queuing technology enhances the customer experience by focusing on the way people interact with businesses in order to eliminate lines, increase sales and improve service. Qtrac was founded by Lavi Industries, the premier provider of public guidance and crowd control solutions. Building on Lavi's 40+ years of experience and success in helping the world's leading companies effectively guide people in, through and out of their facilities, Qtrac helps organizations improve their operations by improving the customer journey.

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EMERGING TECHNOLOGY

IBM to Acquire Octo

IBM | December 08, 2022

IBM (NYSE: IBM) today announced an agreement to acquire Octo, a U.S.-based IT modernization and digital transformation services provider exclusively serving the U.S. federal government, including defense, health, and civilian agencies. IBM's acquisition of Octo establishes one of the largest digital transformation partners to the federal government. Upon the close of the acquisition, Octo's approximately 1,500 employees will join IBM Consulting's U.S. public and federal market organization. Octo will be IBM's eighth acquisition of 2022. Since Arvind Krishna became CEO of IBM in April 2020, IBM has acquired more than 25 companies, bolstering its hybrid cloud and artificial intelligence (AI) capabilities. Today's news builds on prior IBM Consulting acquisitions, including Dialexa, Neudesic, and Taos. Federal government agencies face significant challenges including technology skills shortages, rebuilding of U.S. domestic supply chains and more demand for citizen services. To address these complex challenges, agencies need an industry partner to help them navigate a scalable path to IT modernization with the power to leverage emerging technologies and applications, optimize costs and operational efficiencies, and improve security. The convergence of new hybrid cloud and AI technologies enables government to deliver rapid improvements and adapt to unprecedented challenges. The acquisition of Reston, Va.-based Octo will complement IBM's existing strengths in IT modernization and digital transformation, enhancing its ability to support federal agencies with a flexible, modern approach to digital transformation and growing IBM Consulting's public and federal market organization to 4,200 highly-skilled employees. With a proven track record of enabling rapid IT modernization and seamless citizen engagement, Octo also brings deep federal mission experience, as well as certifications in the technologies most used across the federal government. "Governments require agility and resiliency to meet the evolving needs of citizens directly and in real time," said John Granger, Senior Vice President of IBM Consulting. "The combination of Octo's highly qualified and respected team with IBM's consulting expertise, technical capabilities and strategic partner ecosystem will enable federal clients to transform faster and better serve citizens." Building on a shared commitment to co-creation, oLabs, Octo's 14,000 square foot innovation center with in-house computing capability, expands IBM's ability to work collaboratively with federal agencies to rapidly prototype emerging technology solutions – enabling greater impact for federal agencies and the people they serve. "Octo was founded on the belief that digital transformation could be delivered at scale to modernize the federal government's approach to today's most pressing challenges – from public healthcare to national security, to defense and intelligence," said Mehul Sanghani, Chief Executive Officer of Octo. "Today, we are excited to join forces with IBM to continue to deliver these digital transformation capabilities with greater reach and scale." IBM's acquisition of Octo from Arlington Capital Partners is expected to close in the fourth quarter of this year and is subject to customary closing conditions and regulatory clearances. Financial details of the deal were not disclosed. About IBM IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. More than 4,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity and service. Visit www.ibm.com for more information.

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EMERGING TECHNOLOGY

Contentsquare Announces Acceptance into the United Kingdom G-Cloud Framework

Contentsquare | November 16, 2022

Contentsquare, the global leader in digital experience analytics, today announced it has been accepted into the G-Cloud Digital Marketplace by the Crown Commercial Service of the UK Government. Contentsquare is now officially part of the UK Government-Cloud 13 Framework, an online service that helps public sector organizations in the UK implement the latest transformative cloud technologies, quickly and easily. Contentsquare was approved as a Cloud Software supplier to deliver actionable insights and data to help public sector organisations manage the accelerated shift to digital and elevate the online experience for their customers. With much of our lives now online, it has never been more important for public sector actors to deliver seamless, intuitive, trustworthy and accessible digital experiences. Government agencies and public organizations have been doubling down on CX and innovation to meet the rising expectations of consumers. “We are thrilled to have been given the G-Cloud stamp of approval and to have our solution be part of the G-Cloud 13 framework, We are looking forward to partnering with the UK public sector to help transform online services and deliver more seamless, more rewarding — and ultimately more human — experiences to their customers.” -Duncan Keene, UK Managing Director at Contentsquare. To support this initiative and Contentsquare’s commitment to the public sector industry, the company also recently hired Verity Buchanan as Public Sector Lead, who brings more than a decade of Public Sector experience to Contentsquare, including her work in the UK justice department, central and local government, as well as in various departments of the NHS. At Contentsquare she is helping build out a team of dedicated account managers to support the unique digital challenges and transformation missions facing the UK Public Sector. About Contentsquare: Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviours, feelings and intent — at every touchpoint in their journey — enabling organisations to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps organisations everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1000 leading organisations use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $1.4B in investment funding from leading investors, including funds and accounts managed by BlackRock, Bpifrance, Canaan, Eurazeo, Highland Europe, KKR, LionTree, Sixth Street and SoftBank Vision Fund 2.

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