Strategic Communications | September 16, 2022
Qtrac® by Lavi Industries, a world-leading provider of virtual queue management and appointment scheduling systems, today announced it is partnering with Strategic Communications, a certified woman-owned business enterprise (WBE) and reseller to U.S. government agencies, to provide best-in-class queue solutions for local, state and federal government offices.
"Qtrac identified Strategic Communications as a partner who had broad industry experience in IT, audio visual and cloud services deployments, and shared Qtrac's passion to innovate with a purpose by delivering the highest value in business solutions, Both Qtrac and Strategic Communications share a commitment to provide the very best products and excellent customer service to their clients, We look forward to expanding Qtrac's virtual queue platform to additional departments and services in Florida and across the country because of our partnership with Strategic Communications."
-Steve Covate, VP of Sales at Qtrac.
Since its founding, Qtrac has continually invested in its products and staff to deliver an ever-evolving solution and unsurpassed support to appeal to a broad and changing market. The partnership enables Qtrac to leverage Strategic Communications' extensive experience and knowledge in order to increase market share and build product awareness in the government, education, healthcare, and enterprise sectors.
"Strategic Communications sought a partnership with Qtrac to support a variety of government agencies with a best-in-class queuing and appointment platform that can be configured to benefit a wide range of government agencies and manage the complexity within them."
-Blake Kelly, cloud sales manager at Strategic Communications.
The partnership is already helping residents in Florida who need WIC (women, infants, and children) assistance. Qtrac's queue management solutions are being deployed by the Florida Department of Revenue to give them the ability to schedule their appointments for a time most convenient for them. Because of information gathered from citizens at the time appointments are made, workers will be prepared to deliver necessary products and services, increasing staff efficiency and reducing the amount of time recipients spend collecting needed supplies.
Qtrac® provides virtual queue management systems to companies of all sizes and across many different industries around the world. Its virtual queuing technology enhances the customer experience by focusing on the way people interact with businesses in order to eliminate lines, increase sales and improve service. Qtrac was founded by Lavi Industries, the premier provider of public guidance and crowd control solutions. Building on Lavi's 40+ years of experience and success in helping the world's leading companies effectively guide people in, through and out of their facilities, Qtrac helps organizations improve their operations by improving the customer journey.
Rancher Government Solutions | November 23, 2022
Today, the Linux Foundation, the nonprofit organization enabling mass innovation through open source, announced it has partnered with Rancher Government Solutions https://www.ranchergovernment.com/, which is specifically designed to address the unique security and operational needs of the U.S. Government and military as it relates to application modernization, containers and Kubernetes.
The partnership combines the expertise of the Linux Foundation, the world's leading resource for open source training and certifications, with the breadth and depth of RGS which is dedicated to helping the
U.S. Government and military achieve its missions to securely modernize via the cloud using containers and Kubernetes all with a focus on DevSecOps.
"Partnering with RGS to support the United States government in their adoption of open source through secure tools and training is critically important in these uncertain times, We could not be more proud to be working with RGS, whose focus on secure, open source tools and code – particularly Kubernetes and cloud-enabled DevSecOps – for the U.S. Government is mission critical."
-Clyde Seepersad, Senior Vice President and General Manager of Training & Certification, the Linux Foundation.
The partnership will enable U.S. Government personnel, through their relation with RGS, to easily access the Linux Foundation's full catalog of nearly 100 training courses including courses focused on:
Cloud & Containers
Personnel will also be able to easily enroll in certification exams for any of the standard setting cloud and open source certifications built by the Linux Foundation. The certifications cover a range of mission critical cloud and container exams, including:
Certified Kubernetes Administrator (CKA)
Certified Kubernetes Application Developer (CKAD)
Certified Security Specialist (CKS)
Kubernetes and Cloud Native Associate (KCNA)
"The Linux Foundation's training and certification offerings are perfectly aligned to our core product and service offerings, Together we will be able to offer a single source for support, tools, training and certifications essential to the U.S. Government mission to securely modernize its tech infrastructure."
-Don Poole, Vice President of Corporate Communications & Marketing, Rancher Government Solutions.
About The Linux Foundation:
Founded in 2000, the Linux Foundation is supported by more than 1,000 members and is the world's leading home for collaboration on open source software, open standards, open data, and open hardware. Linux Foundation's projects are critical to the world's infrastructure including Linux, Kubernetes, Node.js, and more. The Linux Foundation's methodology focuses on leveraging best practices and addressing the needs of contributors, users and solution providers to create sustainable models for open collaboration.
About Rancher Government Solutions:
Rancher Government Solutions, a SUSE company, is specifically designed to address the unique security and operational needs of the U.S. Government and military as it relates to application modernization, containers and Kubernetes. Rancher allows Government customers to deploy containerized applications on multiple Kubernetes clusters from the data center to the cloud to the edge and unites them with centralized authentication, access control and advanced observability. RGS supports all Rancher open source products with U.S. based American citizens with the highest security clearances who are currently working on programs across the Department of Defense, Intelligence Community, and civilian agencies.
EMERGING TECHNOLOGY, CYBERSECURITY
Open Text Corporation | October 20, 2022
Today, OpenText™ (NASDAQ: OTEX), (TSX: OTEX), a global leader in information management with an extensive security solution portfolio, announced a partnership between OpenText Network Detection & Response (NDR) technology and MAD Security. This joint solution from OpenText and MAD Security will empower customers to cut false positive security alerts significantly and protect sensitive government data against advanced cyber threats.
MAD Security, a managed security service provider (MSSP) that helps contractors and other small and medium sized enterprises detect potential breaches and prevent attackers from disrupting operations or exfiltrating data, knows firsthand that government contractors are a prime target for cyber-attacks, from phishing and social engineering to malware and ransomware. To strengthen its cybersecurity capabilities, MAD Security decided to augment its offering with NDR capabilities. The aim was to continuously monitor and analyze raw enterprise network traffic, creating a baseline of network behavior that would help analysts hunt down emerging threats faster.
"In the past, MAD Security has relied on an anomaly-based intrusion detection system to find indicators of compromise (IOCs). While this approach was effective for analyzing north-south traffic across small networks, it was a challenge to pinpoint IOCs across larger networks with significant volumes of east-west traffic, If we could reduce the time our analysts spent drilling down into the data, we could accelerate our response and improve cost efficiency—ultimately providing a more competitive service. Working with OpenText, we can now detect and correlate events, investigate the data and notify the client in an average of just 6.5 minutes—less than half of SLA."
-Jeremy Conway, CEO at MAD Security.
MAD Security selected OpenText NDR because of the level of visibility it provides. The company can now look beyond individual subsets of endpoint and log data to build up a clear picture of what happened and when during an attack—even if the network traffic is encrypted. MAD Security uses OpenText NDR to make sure remediation efforts are successful, for example, by monitoring for new IOCs during its cleanup effort to detect whether the attacker is changing tactics or switching to an alternate toolset.
An end-to-end network security platform, OpenText NDR simplifies network threat detection by combining smart packet capture (Smart PCAP) and rich network metadata generation, delivering a clear view of even the most complex networks. With OpenText NDR, MAD Security can gain insights faster than ever through deep packet inspection, behavioral anomaly detection, IOC matching, and AI-powered analytics.
"We are thrilled to be able to count MAD Security among our many incredible customers and are proud to see not just our solutions working for the organization but also be part of its growth and success, By supporting MAD Security with OpenText NDR, we were able to help the company achieve its growth target while keeping its analyst team lean."
-Muhi Majzoub, Executive Vice President and Chief Product Officer at OpenText.
OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, powered by OpenText Cloud Editions.