Government Business, Cybersecurity
Prweb | July 12, 2023
Milestone Systems, a global leader in open platform video technologies, announces today its partnership with FedCloudIA, paving the way for groundbreaking advancements in government security solutions. The company's signature software, Milestone XProtect, is now available as part of the FedCloudIA cloud service offering, a FedRAMP Ready video management solution.
By participating in this FedRAMP Ready environment, Milestone XProtect becomes a trusted cloud service technology for the U.S. government. This distinction eases the process of conducting business within the government sector. With this move, any government agency seeking a FedRAMP Ready Video Management System (VMS) now has the option to use Milestone through FedCloudIA. Likewise, resellers for government agencies looking to leverage Milestone's robust cloud capabilities may proceed through the FedCloudIA platform.
Through this partnership, Milestone integrators and government sector end-users gain access to a FedRAMP Ready cloud solution. The Milestone XProtect solution adheres to the security policies published by NIST and tailored to the FedRAMP Moderate baseline and DoD IL-4. Milestone XProtect is now available as a cloud service for all U.S. federal, state and local government agencies. Milestone technology partners may also be available under the FedCloudIA umbrella.
"Milestone's entry into the FedCloudIA framework marks a significant leap forward for government security. Our partnership ensures that government agencies can rely on an approved, secure, and effective open platform VMS to meet their unique needs," said Walter Coady, Business Development Manager, Federal Government, Milestone Systems. "Being in the market as part of a FedRAMP Ready solution underscores our commitment to innovation, integration and the partner ecosystem."
The Milestone XProtect open platform video management system currently supports more than 13,000 different security devices from more than 700 of the industry’s leading manufacturers. Technology partners include providers of network video cameras, smart sensors, cloud technologies, access control, alarm and detection systems, video analytics, GPS technology, laser scanners, emergency call boxes, and much more.
About Milestone Systems
Milestone Systems is a leading provider of data-driven video technology software in and beyond security that helps the world see how to ensure safety, protect assets, and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 500,000 customer sites worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group. For more information visit: http://www.milestonesys.com
About FedCloudIA
FedCloudIA is an environment providing cloud-based video surveillance systems, access control systems, video storage, body worn cameras, and intrusion detection systems (IDS) to agencies. Agency-site equipment is supported by management infrastructure maintained by FedCloudIA and hosted in the Azure Gov Cloud. This service offering is delivered either as a Platform as a Service (PaaS) hybrid solution, or as a Software as a Service (SaaS) offering, with agency managed on-site equipment and FedCloudIA managed cloud infrastructure. FedCloudIA's PaaS offering allows agencies the flexibility to distribute resources between cloud and local systems. As a physical security environment, FedCloudIA simplifies the ATO process of multiple commercial off the shelf (COTS) manufacturers such as Milestone Systems.
About FedRAMP
The Federal Risk and Authorization Management Program (FedRAMP®) was established in 2011 to provide a cost-effective, risk-managed approach for the adoption and use of cloud services by the federal government. FedRAMP empowers agencies to use modern cloud technologies, with an emphasis on security and protection of federal information.
Read More
Emerging Technology
Businesswire | August 09, 2023
Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) In Process designation and is listed in the FedRAMP marketplace. FedRAMP® is a U.S. federal government-wide compliance program that promotes the adoption of secure cloud products and services across U.S. federal agencies by providing a standardized approach to security assessment and authorization.
The FedRAMP In Process designation is given to companies that are actively working toward a FedRAMP Authorization and mandates that the company meets specific stringent security requirements. With the FedRAMP In Process designation, Talkdesk has the ability to enable modern customer service and to meet the highest security standards for information confidentiality, integrity, and availability.
“We’re proud to announce that Talkdesk has achieved the prestigious FedRAMP In Process designation for our AI-powered cloud contact center platform. This recognition not only reaffirms our unwavering commitment to security and compliance but also showcases our dedication to providing government agencies with the most trusted, flexible, and innovative solution," said Charanya “CK” Kannan, Chief Product & Engineering Officer at Talkdesk. “As Talkdesk works toward FedRAMP Authorization, we are honored to empower our valued customers on their journey to modernizing government services and delivering exceptional citizen experiences.”
With a comprehensive suite of applications for omnichannel engagement, CX analytics, workforce management, and contact center operations, Talkdesk CX Cloud enables federal, state, and local governments to deliver modern customer service and increase efficiency. The security-compliant, flexible and open platform helps government institutions gain agility and get faster time to value. A single, unified interface preserves customer context and empowers governments to improve service while increasing efficiencies and employee productivity, and reducing costs.
According to recent industry research, 94% of organizations are moderately to extremely concerned about cloud security, with perceived threats ranging from insecure interfaces to unauthorized access and more. Because FedRAMP is known as one of the most rigorous cloud service provider certifications in the world, many companies in regulated industries are increasingly seeking FedRAMP authorized customer service solutions. In addition to its public sector commitment, Talkdesk remains deeply invested in supporting companies across industries as they accelerate digital transformation that improves how they engage with customers securely.
About Talkdesk
Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.
Read More
Emerging Technology, Cybersecurity
PR Newswire | August 18, 2023
Axiad, a leading provider of organization-wide passwordless orchestration, today announced a new Unified Credential Management System (UCMS) package calledPasswordless for Air Gapped and Critical Environmentsto meet the phishing-resistant requirements of The White House Executive Order (EO) 14028. This package brings passwordless authentication and end user self-service capabilities to air gapped and critical infrastructure environments that integrate Microsoft Security solutions. Overall, the package helps government agencies as well as critical infrastructure and defense industrial base (DIB) organizations maximize security and end-user acceptance and minimize security overhead.
In the United States, critical infrastructure systems continue to be a top target for cybercriminals. In fact,Microsoft reportedthat critical infrastructure cyberattacks doubled in 2022 from 20% to 40% of nation-state-sponsored attacks. Because of this, the U.S. government, via EO 14028 on improving the nation's cybersecurity, has mandated security measures, including strong passwordless multi-factor authentication (MFA), for government agencies and is strongly recommending the use of this technology for critical infrastructure.
In response to this growing need, Axiad's Passwordless for Air Gapped and Critical Environments provides a seamless way for organizations to integrate government-grade, phishing-resistant passwordless authentication as well as key functional and operational support into on-premises air gapped environments.
The new package provides full interoperation with a range of Microsoft products – including Microsoft Active Directory Federation Services and Microsoft Certificate Authority – to ensure authentication is highly secure and consistent and customers get maximum value out of their existing environments. Additionally, it provides credential management and self-service credential enrollment and account recovery (CEAR), which are critical capabilities due to the high costs or the complete lack of on-site IT support in air gapped environments.
"Organizations with air gapped and critical infrastructure environments need passwordless authentication and a range of physical and platform authenticators to help prevent cyber-attacks," said Jerome Becquart, chief operating officer at Axiad. "With this new package, Axiad is the first company to provide all these elements plus the critical missing ingredient – self-service authentication management, including enrollment and account recovery – and bring them to the on-premises Microsoft ecosystem."
Axiad's Passwordless for Air Gapped and Critical Environments provides the following unique capabilities:
Strong Authentication:The package provides government-grade FIPS 140 validated passwordless authentication with the flexibility needed to accommodate the full range of needs of employees, contractors, vendors and suppliers. For example, it offers a range of passwordless options, including both physical (YubiKeys, smart cards, PIV cards, USB keys, etc.) and platform (virtual smart cards).
Powerful Self-Service Capabilities:Axiad AirLock, which provides help desk automation by eliminating temporary passwords, provides self-service credential enrollment, and Axiad MyCircle provides self-service account recovery within a trusted circle of colleagues rather than waiting for the help desk to respond – both of which help to increase operational efficiencies for frontline workers and reduce IT costs.
Ready Implementation:The package's architecture is made to operate in air gapped environments and to seamlessly interoperate with existing authentication and infrastructure investments without requiring upgrades. This package fully leverages and extends the life of Microsoft authentication (e.g., Microsoft Active Directory) and infrastructure (e.g., Microsoft Windows Server) investments.
"Axiad's integration with Microsoft empowers critical infrastructure, government and defense industrial base to easily upgrade their existing Microsoft on-premises infrastructure to become passwordless," said Ehud Itshaki, principal product manager at Microsoft. "With phishing-resistant, passwordless authentication, they can enhance their security posture and comply with the recent EO mandating phishing-resistant MFA – all while getting more out of their existing Microsoft authentication and infrastructure investments."
About Axiad
Axiad delivers organization-wide passwordless orchestration to secure people, machines, and interactions for enterprise and public sector organizations that must optimize their cybersecurity posture while navigating underlying IT complexity. The company's flagship product, Axiad Cloud, is a comprehensive, secure and integrated authentication platform that allows customers to move to a passwordless future without the friction and risk of fragmented solutions. Axiad supports the widest range of credentials in the industry including FIDO, mobile MFA, Windows Hello for Business, YubiKeys, smart cards, TPM and biometrics, and is trusted by public sector organizations and Fortune 500 companies across aerospace & defense, financial services, insurance, healthcare, oil & energy and more.
For more information visitaxiad.comand follow us onTwitterandLinkedIn.
Read More