WalkMe | November 09, 2022
WalkMe Ltd. (NASDAQ: WKME), a leading provider of digital adoption solutions, today announced its approval to join the G-Cloud Digital Marketplace by the Crown Commercial Service of the UK government. WalkMe is now a part of the G-Cloud 13 initiative, a centralized hub for the streamlined procurement of cloud-related IT services and technologies by public sector organizations such as central and local governments, non-profit organizations, education, defense, and emergency and health services. The G-Cloud Marketplace reduces the complex requirements to purchase IT by centralizing the vendor qualification process.
There is an urgent need to deliver more and better services quicker with tighter budgets in the National Healthcare Service (NHS) and across the British government. WalkMe's digital adoption platform (DAP) provides customised on screen guidance and automation to realise the promise of digital technology while improving the employee and end user experience as well as overall programme efficiency.
WalkMe's DAP not only increases the adoption of digital technologies, but also levels the playing field for citizens with varying degrees of digital dexterity making for more equitable access to government services. The platform can identify usage inefficiencies so that solutions can be deployed to improve adoption and overall user experience while providing unprecedented data insights to continuously improve.
Improving the adoption of digital technologies in the public sector will make services more accessible, reduce pressure on contact centers as end users opt for on screen help and automation, and lower staff attrition as employees can use their digital tools more easily and efficiently.
"We are honored to join the G-Cloud Digital Marketplace and do our part to strengthen government-citizen relationships through enhanced user experience and accessibility, We look forward to playing a role in the improvement of the digital citizen experience across the UK and to discover the innovative ways public sector organizations will use WalkMe technology to drive efficiency, save money, and elevate the experience for end users across the board."
-Simon Blunn, Senior Vice President & General Manager EMEA, WalkMe.
WalkMe's cloud-based digital adoption platform enables organizations to measure, drive and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our code-free platform leverages our proprietary technology to provide visibility to an organization's Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization's needs.
Esker | November 22, 2022
Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, and Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, today announced that their years-long collaboration will take on a new dimension by partnering with the French government’s upcoming Partner Dematerialization Platform (PDP).
Quadient and Esker have been working together for more than seven years through their joint subsidiary NCS, a strategic partnership that allows Quadient to leverage Esker's technology expertise for automating and digitizing customer and supplier invoices. The new direction NCS is taking strengthens this collaboration and ensures that businesses of all sizes experience a smooth and secure transition to compliance with upcoming French tax regulations according to the defined timetable, whether invoices are received or transmitted by mail, email in PDF format, portal, EDI or another channel.
The finance law requires that invoices exchanged between VAT taxpayers must be transmitted in a structured data format (UBL, UNCEFACT CII) or hybrid format (Factur-X):
As of July 1, 2024 for all VAT taxable entities receiving invoices
As of July 1, 2024 for large companies issuing invoices
As of January 1, 2025 this applies to medium-sized businesses issuing invoices
As of January 1, 2026 this applies to all micro and small businesses issuing invoices
The PDP, which will be approved by the government, will send and receive electronic invoices between entities while simultaneously transmitting the required invoicing data to the Public Portal (PPF), and electronically reports all necessary transaction data.
“The widespread implementation of electronic invoicing over the next three years is a major challenge for the four million companies in France. As a major player in the electronic document management market for small and medium-sized businesses, we look forward to our continued partnership with Esker, in which we join forces and expertise to offer businesses straightforward and efficient invoicing process automation, The government’s timetable calls for a long and gradual transition, and we know that for many companies, compliance can be a source of anxiety because it brings about profound changes. By offering flexible and adapted solutions, we want to help them anticipate the implementation of new management methods that are connected and automated, so that they are able to meet regulatory deadlines with confidence.”
-Nicolas de Beco, Chief Strategy and Product Officer for Intelligent Document Automation at Quadient.
As members of the National e-Invoice Forum and active participants in workshops organized by the General Administration of Public Finances (DGFiP) and the Agency for Financial Information Technology of the State (AIFE), Esker and Quadient are currently in the process of preparing for the registration process beginning in September 2023, with governmental accreditation expected in accordance to the officially defined timeframes.
In addition to being in compliance with regulatory guidelines, businesses will also be able to take advantage of complementary services, such as centralized management of all workflows, business process automation, complete visibility over and tracking of communications, invoice archiving, processing of associated documents, payment reconciliation and reporting capabilities. These services are facilitated by easy interconnectability with other business solutions and interoperability with other platforms, which enables them to simplify and optimize management processes, accelerate their digital transformation and improve their cash management.
“Esker is proud to support Quadient in this project. As long-standing partners, our two companies have demonstrated their ability to work together to deliver innovative solutions that benefit thousands of businesses in France today, We are committed to helping our customers today and in the future in turning these regulatory developments into opportunity for growth and acceleration of the digital transformation.”
-Emmanuel Olivier, COO at Esker.
Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals, and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s solutions incorporate technologies like Artificial Intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and is part of the SBF 120®, CAC® Mid 60 and EnterNext® Tech 40 indices.
Software AG Government Solutions | November 10, 2022
DH2i® the leading provider of always-secure and always-on IT infrastructure solutions, and Software AG Government Solutions, today announced they have entered into a partnership. A trusted provider of FedRAMP solutions, Software AG Government Solutions, will integrate DH2i's DxEnterprise (DxE) Smart High Availability Clustering software into its FedRAMP authorized cloud to achieve near-zero downtime within its own SQL Server Availability Group (AG) Kubernetes cluster. Software AG Government Solutions will offer the combined solution to its U.S. federal, state, and local government customers, as well as its aerospace and defense industry clients.
The Federal Risk and Authorization Management Program (FedRAMP) is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP empowers agencies to use modern cloud technologies, with emphasis on security and protection of federal information, and helps accelerate the adoption of secure, cloud solutions.
"Container use is growing exponentially for digital transformation projects in the government, aerospace, and defense industries – particularly the use of stateful containers for databases such as Microsoft SQL Server. This growing stateful database container use is also generating a hard production deployment requirement for database-level high availability (HA) in Kubernetes, Using DxEnterprise to manage our SQL Server AGs in Kubernetes enables us to deliver zero downtime for our customers running our Alfabet software."
-Jeff Estes, Senior Director, Systems Engineering, Software AG Government Solutions.
DxEnterprise enables an enterprise's true digital transformation (DX) by speeding the adoption of highly available stateful containers and providing SQL Server Availability Group (AG) support for SQL Server containers in Kubernetes clusters.
"Software AG Government Solutions is an organization known across all branches of Government for delivering only the most trusted and real-world proven technologies backed by expertise that enables customers to virtually eliminate investment risk while solving complex and critical IT challenges. It is therefore an enviable seal of approval for them to deploy DxEnterprise software as part of their FedRAMP certified solutions."
-Don Boxley, CEO and Co-Founder, DH2i.
DxEnterprise Smart High Availability Clustering Software Features & Benefits:
HA for SQL Server Availability Groups in Kubernetes—with automatic failover, an industry first. This enables customers to deploy stateful containers to create new and innovative applications.
Near-zero recovery time objective (RTO) failover for instances and containers at the database-level– enables operations to deliver better products and services more efficiently and resiliently at a lower cost to the business.
Distributed Kubernetes AG clusters across availability zones/regions, hybrid cloud and multi-cloud environments—with built-in secure multi-subnet Zero Trust Network Access (ZTNA) tunnel technology. This enables customers to rapidly adapt to changes in market conditions and consumer preferences.
Intelligent health & performance QoS monitoring with alerts for SLA assurance and simplified system management.
Mix and match support for Windows and Linux; bare-metal, virtual, cloud servers – maximizes IT budget ROI.
The use of containers in the Federal Government is exploding as it looks for better ways to improve the performance, scalability, and portability of their applications in secure cloud environments. Despite the promise of containers, deploying SQL Server AGs in Kubernetes remains a hurdle that organizations struggle to overcome. Join Jeff Estes of Software AG Government Solutions for breakfast to learn how he used DH2i's DxEnterprise to jump the hurdle and deploy highly available SQL Server Availability Groups (AGs) in EKS certified for FedRAMP. (Reserve your spot here: https://www.eventbrite.com/e/deploy-ha-sql-server-ags-in-eks-certified-for-fedramp-tickets-439683534287)
About Software AG Government Solutions:
Software AG Government Solutions is a wholly owned subsidiary of Software AG USA, Inc. We are dedicated to serving the Public Sector, Higher Education, and Aerospace & Defense communities in the United States. Our world-class software products (webMethods, Alfabet, ARIS, Cumulocity, Adabas & Natural) are focused on reducing the complexity of IT ecosystems that have evolved over many years. We help our customers understand what IT they have, how to optimize their architecture, and execute on a fully integrated modern enterprise. We leverage a highly effective "Prove IT First and Prove IT Fast" approach to solving complex IT challenges. Widely embraced by our customers, this approach has been proven to minimize risks associated with IT investments.
DH2i Company is the leading provider of multi-platform software-defined perimeter (SDP) and smart high availability (HA) clustering software for Windows and Linux. DH2i's DxOdyssey® SDP software, the unVPN networking solution for Zero Trust security, enables users to create highly available application-level micro-tunnels across any mix of locations and platforms. DH2i's DxEnterprise® SQL Server clustering - now optimized for containers, delivers an all-in-one solution to maximize performance and minimize downtime. And, DxEnterprise is the only SQL Server clustering solution to deliver fully automatic failover of SQL Server AG in Kubernetes.