GOVERNMENT BUSINESS
Unisys Corporation | September 23, 2021
Unisys Corporation (NYSE: UIS) today announced that it has signed an agreement with the State of Wisconsin Department of Workforce Development (DWD), a new Unisys client, to provide a cloud-based contact center solution that will improve the experience of how citizens interact with government. Signed in the second quarter, the new platform provides the DWD with the scalability and flexibility to address the constantly-evolving needs of government programs.
The solution better connects citizens to various government programs, including unemployment insurance, employment and training, and worker's compensation. It will further allow the DWD to enhance its existing communication channels, including chat and text, as well as provide the ability to better monitor interactions and enhance real-time reporting. It will also position the agency to advance its roadmap for the next generation of digital user experience and robotic process automation and artificial intelligence tools.
DWD is working to systematically modernize and upgrade Wisconsin's unemployment insurance program with a laser focus on improving the customer experience. The Unisys web-based delivery system is one component of that effort, leveraging the benefits of the cloud to improve timeliness and effectiveness in connecting people with the services they need.
DWD Secretary-designee Amy Pechacek
As part of the agreement, Unisys will provide the NICE CXone contact center solution, a leading global cloud customer experience platform. CXone is also integrated with Unisys' InteliServe™️ platform, which is powered by automation and AI and transforms the traditional workplace into an intelligent platform that delivers a frictionless employee experience.
"Our extensive expertise in both cloud and digital workplace solutions has uniquely positioned us to understand and create a tailored approach for the DWD," said Shawn Kingsberry, vice president and global head of Public Sector at Unisys. "We are hyper-focused on providing the innovation and leading technologies that will deliver a better user experience for our clients. By doing so, we can help our clients adapt to the changing demands of the market and achieve the right outcomes for their organizations."
Leading global analyst firm NelsonHall recently named Unisys a leader in cognitive and self-healing IT infrastructure management services and has also named Unisys a Leader in the vendor evaluation for Cloud Infrastructure Brokerage, Orchestration & Management. More than 200 government agencies worldwide use Unisys solutions. For more information on Unisys' Public Sector solutions, click here.
About Unisys
Unisys is a global IT solutions company that delivers successful outcomes for the most demanding businesses and governments. Unisys offerings include digital workplace solutions, cloud and infrastructure solutions, enterprise computing solutions, business process solutions and cybersecurity solutions.
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GOVERNMENT BUSINESS
Scale Computing | September 22, 2021
Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced ongoing momentum with customers in the public sector. The company’s HC3 Edge and IT infrastructure solutions continue to enable municipal institutions of all sizes to optimize operations with self-healing, automated infrastructure for all applications while protecting sensitive government data.
In today’s world, IT management is tasked more than ever with simplifying infrastructure and delivering solutions to employees and citizens that mitigate risks in a whole new way. IT departments need to ensure that hardware and software are reliable, remotely accessible, and protected against cyberthreats. Scale Computing meets the complicated IT infrastructure demands of state and local governments. Our agile, reliable platforms can replace traditional IT infrastructure across any agency, any department, or any system, while driving out the high costs of downtime and system administration.
Jeff Ready, CEO and co-founder of Scale Computing
Scale Computing brings municipal institutions, including governments, government agencies, and other public institutions, into a new era of computing by revamping IT operations with a solution that simplifies management, protects sensitive government data, and helps deliver smart, digital services.
Kitselas First Nation is a self-funded and self-governing nation, and one of the 14 Tsimshian tribes in British Columbia. After experiencing a flood, Kitselas First Nation needed new servers and a modern solution for simplicity, scalability, availability and disaster recovery. With only one person on the IT staff, they were also in need of powerful systems capable of running workloads with efficiency and speed, as well as an affordable, easy-to-use solution capable of maximizing uptime.
Kitselas First Nation selected Scale Computing’s HC3 platform which provides them with simplified, highly affordable IT infrastructure with improved performance. Since implementation of Scale Computing HC3, Kitselas First Nation saved resources and 15% of time spent managing infrastructure, leading to an increase in time spent working on other projects. Scale Computing’s HC3 solution also provides Kitselas First Nation with disaster recovery and the ability to manage IT infrastructure without the need for local IT staff.
We have an on-site backup and a Google Cloud Platform in Quebec. If another disaster strikes, the hardware component fails or the entire HC3 appliance breaks down, we’re covered. The Scale Computing HC3 cluster is highly available and keeps our systems running with no downtime. HC3 won’t let us down.
Don Agnew, IT support and asset management officer at Kitselas First Nation
The Summit County Board of Elections in Ohio is responsible for securely managing the records of 370,000 registered voters and over one million citizen records. As Ohio’s fourth most populous county, the Summit County Board of Elections' entire network infrastructure is managed by a team of just two full-time IT professionals. With an aging server infrastructure and a heavily scrutinized Presidential election fast approaching in 2020, this IT duo needed to modernize their systems, comply with strict new security directives, and do so in an expedited time-frame.
After selecting Scale Computing’s HC3 solution, the Summit County Board of Elections was able to consolidate seven servers to a cluster of three HC3 notes in less than seven months, implement automated snapshots of servers that are backed up to a remote cluster providing full system redundancy, simplify management and operations so their two-person IT team could focus on operational priorities, and comply with new state and Federal security directives.
As Kevin Moreland, Network & Systems Administrator, Summit County Board of Elections says, “Every decision we make comes down to, ‘can you make it through a Presidential election’? We knew we needed something that was intelligent, scalable, had built-in redundancy, and was cost-effective. Scale has delivered on all of these and more. We went from an environment where we had about seven physical servers to a three node cluster. From that three node cluster, then we can spin up as many virtual servers as warranted by demand – this not only simplified our operational workload but it also dramatically shrunk our eco-footprint.”
Chris Iseral, Chief Information Officer of Madison County, Kentucky, was challenged with upgrading old infrastructure in an affordable way. The infrastructure in Madison Country includes 700 users in 26 different facilities across the country, accounting for 23 different departments or agencies. Chris’ challenges included multiple vendors and an expensive, complicated, and aging infrastructure. Madison County, Kentucky partnered with Scale Computing to deliver high quality, responsive, and budget friendly infrastructure that simplifies management, protects sensitive government data, and helps deliver smart, digital services anywhere, anytime. As Chris Iseral says, “We wanted something highly available, redundant, scalable, affordable, and easy-to-use. We’re happier than we’ve ever been. Scale Computing has been an awesome product.”
About Scale Computing
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform.
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GOVERNMENT BUSINESS
Appgate | September 21, 2021
Appgate, the secure access company, today announced plans to deliver its market-leading Zero Trust Network Access solution, Appgate SDP, as a service to U.S. government entities via a FedRAMP Joint Authorization Board (JAB)-approved environment. Through a partnership with Rackspace Government Solutions (RGS), Appgate SDP will be made available as an additional service offering within Rackspace Government Cloud, a managed security and compliance platform. Government agencies will be able to leverage an industry-leading Zero Trust Network Access solution in securing their diverse, hybrid IT environments.
Zero Trust is becoming increasingly essential in the public sector, as highlighted in the recent Executive Order on Improving the Nation’s Cybersecurity. Appgate SDP can help government entities meet requirements to achieve a Zero Trust security posture by ensuring secure access to the cloud in a FedRAMP-approved environment.
Barry Field, Appgate CEO
Under the new partnership with RGS, government agencies will soon be able to secure their complex, distributed hybrid IT ecosystems with Appgate SDP, an enterprise-grade ZTNA solution. Utilizing the principles of Zero Trust, Appgate SDP dynamically creates one-to-one network connections between users and the resources they are explicitly authorized to access. Appgate SDP complies with and extends beyond the three core principles of the Cloud Security Alliance’s software-defined perimeter specifications.
The ability to offer Appgate SDP as a service meets the demand of our federal government customers and our partner ecosystem. Appgate offers the most flexible deployment models for any ZTNA technology in its class. Our prospects, customers and partners will soon be able to deploy Appgate SDP on premises, in a private cloud, in a government-approved cloud, as a managed service in a government-owned location or remotely from a FedRAMP-approved environment.
Ned Miller, Senior Vice President and General Manager of Appgate’s Federal Division
Appgate SDP offers a full spectrum of user access options, including clients with integrated user interfaces (UIs) and non-UI or “headless” clients to always-on clients and zero-install clientless using a standard web browser. Its benefits include:
Unified ZTNA platform for users, servers and IoT
Ability to control all access to all resources with a single, dynamic policy model
Secure remote access for employees, systems and third-parties
Simplified, consistent policy administration
“Offering unrivaled FedRAMP expertise, Rackspace Government Solutions has held FedRAMP Moderate Joint Authorization Board (JAB) authorization since 2015, as well as DoD Impact Level 4 and DFARS/CMMC attestations. We offer solutions that comply with FISMA, ITAR, Section 889, and HIPAA standards, to name just a few,” said Brad Schulteis, Senior Director of Rackspace Government Solutions. “We are very pleased to be working with Appgate and delivering a world-class ZTNA as a Service solution in support of our mutual US government customers.”
Appgate was recently named a Leader in The Forrester New Wave™ Zero Trust Network Access, Q3 2021. Appgate received a differentiated rating, the highest possible, in six criteria including deployment flexibility, non-web and legacy apps, ecosystem integration, client support, connector capabilities and product vision.
About Appgate
Appgate is the secure access company that provides cybersecurity solutions for people, devices and systems based on the principles of Zero Trust security. Appgate updates IT systems to combat the cyber threats of today and tomorrow. Through a set of differentiated cloud and hybrid security products, Appgate enables enterprises to easily and effectively shield against cyber threats. Appgate protects nearly 700 organizations across government and business. Learn more at appgate.com. On February 9, 2021, Appgate announced that it entered into a definitive merger agreement with Newtown Lane Marketing, Incorporated (OTC BB: NTWN), a publicly traded shell company. The parties expect to complete the transaction in the fourth quarter of 2021, subject to customary closing conditions, at which time Appgate will become a public company.
About Rackspace Technology
Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.
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GOVERNMENT BUSINESS
Cygnus Technologies | September 18, 2021
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, and Cygnus Technologies, a cloud-focused technology reseller and services provider, today announced the availability of CloudStack, a turnkey cloud services stack that enables Federal, State and Local Government agencies and Public Sector organizations to rapidly deploy scalable zero trust data management capabilities.
CloudStack is designed for rapid deployment to manage, migrate and secure mission critical data which is created, shared and consumed across edge, cloud, data center and hybrid environments. The solution stack leverages an API-first, platform agnostic architecture for maximum development flexibility, allowing Public Sector customers to select their compute, storage, data protection, application, infrastructure monitoring, networking and zero trust security components from a flexible configuration menu. This speeds the deployment of foundational cloud services technologies that can be managed either internally or by a third party as a service.
We are proud to offer a solution that will enable the Public Sector to revolutionize how it handles and protects its data. We are also thrilled to collaborate with vendor, services and reseller partners across the channel to make CloudStack responsive to the requirements of customers’ highly complex missions and environments.
Maryam Emdadi, Vice President at Carahsoft
Under the partnership agreement, Carahsoft will serve as the lead distributor for CloudStack, and Cygnus Technologies will provide installation and configuration services. Hardware and ancillary software is supplied by Carahsoft’s vendors, including:
Cygnus is proud to partner with Carahsoft to introduce this Capabilities Bundle from our Constellation Solutions Portfolio. CloudStack is a modular commercial cloud services capability designed for Public Sector, DoD and Intel customers who need highly secure configuration options to meet their mission requirements.
Chris Prophett, Managing Partner, Cygnus Technologies
CloudStack is delivered as a fully assembled, crated and ready-to-configure system. This offering is available through Carahsoft’s Cloud Purchasing Program (CPP) and the company’s reseller partners. Through CPP, customers can purchase cloud products and services on a monthly or prepaid basis to match their mission and usage needs. By offering an online portal and pay-as-you-go option, CPP is suited to Government agencies and Public Sector organizations seeking to avoid the costs and vendor lock in of the traditional procurement process. More information is available on Carahsoft’s dedicated CPP resource center.
CloudStack is available to the Public Sector through Carahsoft’s NASA SEWP V contracts NNG15SC03B and NNG15SC27B and the company’s NASPO ValuePoint, NCPA and The Quilt cooperative purchasing contracts.
About Carahsoft
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
About Cygnus Technologies
As a value added reseller, the Cygnus Technologies team brings deep experience advising Public Sector agencies on all technology aspects of their respective Cloud Adoption journeys. We work to earn our customers’ trust by focusing on their business needs, and by helping them drive operational excellence by executing more efficiently and cost effectively against their Mission Objectives as they embrace the Cloud.
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