Sayari | December 05, 2022
Sayari, a commercial risk intelligence company, has recently been selected by the United Kingdom Crown Commercial Service (CCS) as a supplier for the G-Cloud 13 Framework, an agreement between the government and suppliers who provide cloud-based services.
The partnership enables departments like the National Crime Agency (NCA), Ministry of Defence (MOD), HM Revenue & Customs, Serious Fraud Office, HM Treasury and other agencies to accelerate deployment of Sayari’s commercial risk intelligence platform. Teams of government analysts and investigators will have instant access to the hard-to-find connections analysts and investigators need to eliminate information gaps.
“Ensuring that law enforcement, regulators and regulated industry are able to effectively collaborate is our goal at Sayari. This recognition from CCS lays the groundwork for scaled adoption and mission impact, We are proud of the relationships we’ve built with UK government agencies and enterprise companies over the past seven years, and we’re committed to building out our local presence to drive the best outcomes for our partners.”
-Farley Mesko, co-founder and CEO Sayari.
In May, the company formally launched its European operations, based in London. Sayari’s partnership with the UK government is an important component in supporting the increasingly complex economic crime, trade compliance and third-party risk landscape emerging in the UK and European Union.
Sayari empowers government and industry to protect finance, trade and security systems by illuminating the global commercial networks through connected public data and documents. Providing commercial intelligence data from over 250 jurisdictions worldwide, Sayari delivers the entity network visualizations and intuitive risk identifications that decision makers need to stay proactively informed and power safer global commerce. Since its founding in 2015, Sayari has earned the trust of top financial institutions, Fortune 100 corporations and government agencies, securing a $40M Series C in 2021. Sayari is headquartered in Washington, D.C., and its solutions are used by more than 3,000 frontline analysts in 35 countries.
Entrust | November 08, 2022
Entrust, a global leader in trusted payments, identities and digital infrastructure, has had nine of its cloud and associated support services approved for the G-Cloud Framework. This platform enables public bodies in the UK to procure commodity-based, pay-as-you-go cloud services on government-approved, short-term contracts through an online catalogue called the Digital Marketplace.
This streamlined procurement process supports the UK government’s ‘Cloud First’ policy and is a key component in the government's ambition to operate a cloud-native digital architecture. The Entrust services that are available on the latest iteration of the framework, G-Cloud 13 are as follows:
Entrust nShield as a Service – cloud Hardware Security Modules
Public Key Infrastructure (PKI), as either:
Managed PKI – A bespoke & dedicated PKI without the need for in-house expertise
PKI as a Service (PKIaaS) – Cloud based turnkey PKI
SSL Certificates (through our partner Conosco)
Identity as a Service (IDaaS) – Identity & Access Management with a broad array of authenticators
Managed Certificate Hub – Certificate Lifecycle Management for public and private Certificate Authorities in your enterprise
Managed Root Certificate Authority – high assurance Root of Trust for your PKI
Managed Microsoft PKI – A managed bespoke and dedicated PKI within Azure
Cloud support consultancy – design, onboarding, cryptography and PKI health checks for Entrust G-Cloud services
The need to authenticate the identity of people, systems and things is challenging and growing. With the launch of G-Cloud 13, and the inclusion of these nine services from Entrust, government departments and agencies in the UK Public Sector can leverage these solutions to enable secure transactions. As an annually revised platform, G-Cloud 13 will go live on 9 November 2022 and is due to end at 23:59 on the 8 November 2023.
Specifically, the addition of nShield as a Service to this roster facilitates UK public sector organizations moving their infrastructure into the cloud while maintaining control of their data security with master keys protected in a hardware security module (HSM), as is best practice.
“The UK Government G-Cloud program is a way for public sector organisations to purchase cloud based IT solutions from approved, secure providers. Many of these organisations are looking to move as much of their infrastructure into the cloud as possible and need many of the Entrust cloud solutions to support the security requirements. With Entrust cloud solutions, we give you the capability along with the comfort that, strong controls and governance are consistently applied.”
-Robert Hann, Vice President of Centre of Expertise for Entrust Digital Security Solutions.
Entrust delivers UK Public Sector organisations G-Cloud approved solutions that ensure that you have a robust, secure and scalable combination of solutions to meet your data protection requirements.
This cloud-native framework can help customers who are seeking to reduce their on premises data centre footprint and have more flexibility by replacing big capital outlay with a more predictable and flexible subscription payment model. Furthermore, with a selection of managed and “as-a-Service” solutions from Entrust, customers who are lacking the in-house expertise to manage their identity management or data protection solutions can safely leave it to the experts at Entrust..
Entrust keeps the world moving safely by enabling trusted experiences for identities, payments, and digital infrastructure. We offer an unmatched breadth of solutions that are critical to enabling trust for multi-cloud deployments, mobile identities, hybrid work, machine identity, electronic signatures, encryption and more. With more than 2,800 colleagues, a network of global partners, and customers in over 150 countries, it’s no wonder the world’s most entrusted organisations trust us.
EMERGING TECHNOLOGY, GOVERNMENT BUSINESS
TTEC | September 23, 2022
TTEC Government Solutions LLC, a subsidiary of TTEC Holdings Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, has been awarded a broad contract to manage operations for the Customer Contact Center (CCC) of some of the largest tolling authorities in the New York-New Jersey area.
Agencies that comprise the contracting authorities include New York State Thruway Authority (NYSTA) and The Port Authority of New York and New Jersey (PANYNJ). Under the terms of the contract, TTEC will also provide services for the New York State Bridge Authority (NYSBA), the Buffalo Fort Erie Public Bridge Authority (operator of the Peace Bridge), and the Thousand Island Bridge Authority (TIBA).
TTEC began work with the CCC this summer on the implementation phase. Design, development, testing, and commissioning is expected to be completed in 2023 with an anticipated go-live date of January 2024. The contracting authorities oversee the largest tolling operation in the United States.
"TTEC appreciates the faith that the tolling authorities have placed in us to deliver exceptional service to all the New York agencies and motorists who depend on the E-ZPass transportation network, We look forward to working with the agencies and their technology partners to apply our many years of experience in electronic tolling environments to enhance customer care operations for the authorities."
-Anna Van Buren, senior vice president, TTEC.
With decades of public sector expertise augmented by the recent acquisition of the public sector assets of Faneuil Inc., TTEC will offer a wide range of business processing services, including provisioning of the New York Customer Service Center's (NYCSC) primary and alternate customer contact facilities, integrating and deploying the telephony and Interactive Voice Response (IVR) technical solution, account management, customer contact and case management services, customer satisfaction surveying, interfacing with collections agencies, support for courts and tribunals, and financial management.
The NYCSC was established on behalf of the public authorities that collect tolls from customers through multiple methods, including a transponder-based electronic toll collection (ETC) system known as E-ZPass, and cashless, image-based license plate tolling known as Tolls by Mail.
"Customer service is a top priority for the Thruway Authority. We believe this new contract will offer new technology-based solutions and an improved focus on providing a streamlined and easy-to-use payment system for our customers. We look forward to working with them through the transition and ultimately go-live operations phases to provide our customers with the service and support they deserve."
-Michael Perrotto, acting E-ZPass program manager, NYSTA.
TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.