EMERGING TECHNOLOGY
Prnewswire | March 28, 2023
GovOS, a leading provider of digital transformation solutions for local governments, today announced a new partnership with the Idaho Association of Counties (IAC). IAC is a nonprofit, nonpartisan member organization dedicated to the improvement of county governments in Idaho. The organization supports county interest, good public policy, and community best practices through education and training for officials in all 44 Idaho counties.
"Counties have a wide range of duties they are expected to fulfill, and having trusted vendors to help them carry out those responsibilities is vital to effectively serving their communities," said Seth Grigg, Executive Director, IAC. "We created IAC's Corporate Partner Program to help facilitate relationships between Idaho counties and great businesses like GovOS with exclusive partner pricing."
Together, IAC and GovOS will provide counties with access to resources designed to improve the lives of residents and support local businesses in growing the economy sustainably. The partnership will also help members identify new ways to use digital services in ongoing efforts to serve communities effectively and efficiently.
"This partnership allows us to support IAC's longstanding mission to serve Idaho counties while deepening our commitment to empowering local governments with dynamic technology solutions," said Anna Vaughn, Senior Vice President of Partners, GovOS. "Idaho counties will gain access to our strategic partner ecosystem that includes industry leaders in everything from short-term rental management and ordinance best practices to finance and community preservation tools to promote healthy and safe communities."
IAC members have access to exclusive partner pricing for the following GovOS products through this partnership:
Short-Term Rental Solution for identification, registration/permitting, lodging tax collection, and a 24/7 complaint hotline.
Application Studio to transform paper forms quickly and easily into online services that reduce processing time.
Business Licensing for automating agencies' unique workflows for business licensing processes.
Tax Filing to turn both simple and complex paper-based tax collection into streamlined, paperless processes.
Cloud Records for cloud-based records management that enables agencies to complete the land or vital records recording process online.
Remote Marriage to provide constituents with a marriage licensing process that is fully remote, from application to certificate issuance.
For the last 47 years, IAC has provided Idaho counties with a range of services to improve operations and foster better engagement between citizens and their local government. By partnering with GovOS, IAC is giving members access to new resources that support statewide efforts to lead digital government transformation.
About GovOS
GovOS is the leading digital transformation platform for local governments. Headquartered in Austin, TX, GovOS serves government agencies of all sizes across the United States. Through its secure and integrated suite of cloud-based solutions, governments can automate and streamline operations, provide seamless access to resources and information, and deliver cutting-edge digital services to businesses, residents, and agencies.
About Idaho Association of Counties
The Idaho Association of Counties (IAC), formed in 1976, is a nonprofit, nonpartisan member service organization dedicated to the improvement of county government. It was designed and incorporated by county elected officials to provide services, research, uniformity, and coordination among member counties, in order for the county elected officials to serve their constituents better.
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EMERGING TECHNOLOGY
Globenewswire | April 12, 2023
WalkMe Inc., a leading provider of digital adoption solutions, today announced it has achieved Ready status for the Federal Risk and Authorization Management Program (FedRAMP) at a Moderate impact level. With this achievement, WalkMe becomes the first digital adoption platform provider listed on the FedRAMP Marketplace as the company advances its existing position in accelerating federal agencies’ technology modernization and IT transformation.
With WalkMe, the Federal Government will be able to accelerate mission success in multiple areas including:
Digital Government/Digital Services - providing a framework for digital services and improving critical Customer Experience (CX) initiatives for employees and citizens
Technology & Legacy Modernization - enhancing and renovating legacy platforms and enterprise applications
Data & Information Management - improving data integrity and quality issues related to interoperability of the government tech stack
Improving the Government Workforce - increasing employee productivity by eliminating operational drag of poorly optimized software and application
FedRAMP is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. It helps the U.S. government adapt from legacy IT to secure cloud-based solutions.
The U.S. federal market is one of the largest and most complex enterprises in the world, which will now benefit from WalkMe’s established success and innovation in a range of markets including healthcare, financial services, education, hospitality, retail, and more.
WalkMe is listed on the FedRAMP Marketplace with Authority to Operate status at the Moderate level estimated in Summer 2023.
“Achieving FedRAMP Ready status signifies an incredible moment in WalkMe’s growth story as we officially enter the U.S. Federal market,” said Billy Biggs, Vice President - Public Sector, WalkMe. “Digital transformation is a top priority for every C-level executive within the federal government. Now more than ever, federal executives are looking for technology solutions that deliver true return on investment and help accelerate mission success in a matter of weeks, not years. The feedback from the federal government ecosystem on the WalkMe value proposition over the last few months has been extremely positive, and we’re excited to be able to offer our solutions while meeting the highest security posture via FedRAMP.”
As part of WalkMe’s progress, the company also expects to move from StateRAMP “active” status to “pending” to further serve the security standards for state, local and higher education clients interested in getting the most out of their technology investments through digital adoption platforms. Being FedRAMP Ready means that WalkMe can offer a full range of its solutions to U.S. federal, state and local government customers, U.S. government contractors, and federally funded research and development centers (FFRDCs).
About WalkMe
WalkMe's cloud-based digital adoption platform enables organizations to measure, drive and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our platform leverages proprietary technology to provide visibility to an organization's Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization's needs.
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EMERGING TECHNOLOGY
Businesswire | April 28, 2023
ABBYY today announced it has expanded its partnerships that serve state and local government agencies. Data from the Government Accountability Office revealed that federal IT legacy systems cost over $330 million annually to maintain, while delivering sub-optimal service and carrying risks inherent to older platforms. To address the agencies’ needs to modernize both back-end and consumer-facing IT systems, ABBYY partnerships will expand the accessibility of its intelligent automation solutions to streamline cumbersome processes, enhance citizen experiences and improve the overall ability to meet constituents’ needs.
Among ABBYY’s expanded partnerships is MCCi, which was recently named as a company to watch in the annual GovTech 100. MCCi has numerous ongoing initiatives to digitally transform government services, including unemployment and Social Security fraud mitigation and accounts payable automation. The city of Coppell, Texas is among their customers that have successfully automated accounts payable processes using ABBYY intelligent document processing solutions to turn key document insights into efficient outcomes. By leveraging ABBYY technology, Coppell reduced invoice processing time from days to minutes.
“Right out of the box, ABBYY intelligent document processing was very impressive,” said Jerod Anderson, director of Enterprise Solutions for the city of Coppell. “We gave it a dozen of our invoices, and it processed with 99% accuracy on 90% of those. It uses machine learning, so once it’s corrected, the next time an invoice from that vendor comes through, ABBYY understands it and will process it with 100% accuracy.”
Additionally, MCCi holds a contract with the Texas Department of Information Resources (DIR) where ABBYY is a part of an approved distributor solution. ABBYY is also approved through several other government contracts, including the State of New York Information Technology Umbrella Contract, the State of California Software License Program, and the NASPO ValuePoint Cooperative Purchasing Contract via Carahsoft. Furthermore, our approval through Carahsoft has enabled state agencies to leverage ABBYY IDP and Proof of Identity in the motor vehicle sector to expedite document review and identity verification and proofing.
“Our expanded partnership with ABBYY to serve the public sector is crucial because in many cases paper processes are necessary to provide services to constituents caught in the digital divide,” stated Donny Barstow, CEO of MCCi. “Paper forms do not have to slow modernization efforts. Clients like Coppell, TX are accelerating their adoption of automation technologies because of all the aforementioned drivers and are having proven, repeated success in improving their citizens’ experience.”
Bruce Orcutt, SVP of Product Marketing at ABBYY commented, "Agencies in the public sector work with trusted, best-in-breed solutions that are scalable and easy to deploy. We have the expertise to address the growing document-centric challenges of these agencies, especially as rises in unemployment claims increase the need to accelerate processing while mitigating fraud risk. MCCi has deep connections and understands the public sector, enabling them to navigate citizens’ weariness toward poor service experiences. Strategic partnerships like these are instrumental to our growth and contributions in the public sector.”
As citizens grow accustomed to exemplary customer experiences provided by Amazon and banking institutions, their expectations of government entities evolve. For example, a recent ABBYY survey identified the top three factors contributing to the public dropping out of registration for government services as taking too much time/too many steps (54%), requiring excessive and repetitive manual entry (50%), and making identity verification too difficult (26%).
About ABBYY
ABBYY powers intelligent automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights you need to work smarter and faster. We help more than 10,000 companies globally, including many of the Fortune 500, to drive significant impact where it matters most: customer experience, profitability, and competitive advantage. ABBYY is a US-based global company with offices in 14 countries. For more information, visit www.abbyy.com.
About MCCi
MCCi is a business process automation company that accelerates digital transformation by adding intelligence to your processes. As an IT services company with expertise in delivering end-to-end professional services provider, we provide our clients some of the leading technologies for business process automation, including Laserfiche for content services, Blue Prism and UiPath for robotic process automation, ABBYY for intelligent capture, and One Span for digital signatures. We are a trusted partner to over 1,100 government organizations, including cities, counties, state agencies, special districts, K-12, and higher education and are a proud GovTech 100 company for 2023.
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